# Compare Rise vs ADP Comprehensive Services 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Rise and ADP Comprehensive Services based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/163570-175840/Rise-vs-ADP-Comprehensive-Services

---

# Rise vs ADP Comprehensive Services Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

RiseADP Comprehensive Services2/4 selected

[Rise](https://www.capterra.com/p/163570/Rise/)[4.1 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

[## Rise](https://www.capterra.com/p/163570/Rise/)[4.1 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [134 reviews](#user-reviews)

Positive

105

Neutral

19

Negative

10

[## ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.3 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [265 reviews](#user-reviews)

Positive

223

Neutral

29

Negative

13

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 28,526 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Not enough reviews

Feature ratings

Payroll Management

4.3

Direct Deposit

5.0

Tax Compliance

4.9

W-2 Preparation

NA

Tax Calculation

\--

72%Fit

Missing features

Feature ratings

Payroll Management

4.3

Direct Deposit

4.8

Tax Compliance

4.4

W-2 Preparation

4.7

Tax Calculation

NA

User satisfaction

User satisfaction

4.1

User reviews[134](https://www.capterra.com/p/163570/Rise/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.2

Customer support

4.3

User satisfaction

4.3

User reviews[265](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Rise is designed for companies with 20 to 250 employees in Canada.

Best for

Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.

## User reviews

Pros & cons

AC

Angel C.

QC

> "Well organized system for employee and employers to connect directly with employee profiles, pay changes, time off and reduce data entry..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7114296)

TF

Theresa F.

Owner

> "I've been terrible at meeting the payroll deadline especially on Mondays or after a long weekend and while Rise always ensures my payroll..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005884)

CH

Carrie H.

Executive Assistant

> "One of my absolute favourite features is the integration of the HRMS with payroll, time off policies and usage, the active work schedule,..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005954)

MB

Mike B.

Manager

> "Our previous payroll system was overly complicated and stressful to use due to so many steps to generate a payrun."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

MB

Mike B.

Manager

> "Comparing Rise to our previous payroll program, Rise is much more user friendly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

AG

ALLAN G.

President

> "We originally wasted so many resources manually calculating these inputs (and risked the possibility of manual input mistakes)."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011635)

JH

Jocelyn H.

Grants Manager

> "It's easy to modify a pay run without having to do a lot of tedious back-and-forth with Rise, and there are many check points through the..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4977162)

CH

Carrie H.

Executive Assistant

> "One of my least favourite functions would have to be the onboarding, as it is fairly round-about to get to add a new employee properly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7005954)

AG

ALLAN G.

President

> "Very easy company to work with- I would recommend highly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011635)

KT

Kelly T.

Controller

> "I find it a bit overwhelming when figuring out how to set everything up - and where to go to access certain information, as some is stored..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928598)

MB

Mike B.

Manager

> "From first contact, to implementation, to going live was relatively easy."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___7011665)

ID

Ivy D.

Admin and HR Manager

> "I would say recent glitches have been a struggle, and sometimes, it's not always compatible with our hardware, takes a lot of time to..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6008829)

LM

Leona M.

Director

> "Brokering a group plan for a collective of small group plans is BRILLIANT and offers a comprehensive and affordable benefits plan for small..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

LK

Laura K.

Manager, HR & Payroll

> "It can be time consuming to create a report to get the exact information you're looking for.\*Not all screens have the same functionality -..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4680678)

FG

Francine G.

HR Business Partner, Benefits & Compensation

> "We've been using Rise for over 7 years and it's improved greatly over that time, they are constantly evolving but their customer service..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928703)

AK

Azreen K.

HR Payroll Coordinator

> "It was complex, comprehensive and expensive too."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6524105)

ED

Eldon D.

President

> "It is accurate and having all statutory deductions handled directly is a great assurance for compliance"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4907590)

CH

Caitlin H.

Payroll Administrator

> "It is not robust and cannot support a complex payroll"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6142536)

LC

Leah C.

Payroll Specialist

> "I love the payroll input sheet, it makes it so easy to make changes to payroll, and I can easily view changes to an employees pay without..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4597014)

KH

Katrina H.

HR Generalist

> "The tech team seems to move a bit slow, and not sure if its due to lack of staff or a high number of service tickets, but it can be a bit..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

LM

Leona M.

Director

> "As an HR department of one, a one-stop-shop is time saving and has eliminated the need for multiple entry of data across various platforms."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

GL

George L.

CFO

> "The link between HR and payroll is still clunky - when you log out of payroll, it looks like you are still logged in"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716306)

PG

Patrick G.

Regional Sales Manager

> "At this point I have a lot more to learn to customize my experience as a manager but I am enjoying what I have explored so far."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6035748)

KH

Katrina H.

HR Generalist

> "The reporting feature within payroll is very complicated, hard to pull data that we need so"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

GW

Grace W.

Manager, Payroll and administration

> "I like that I can export the input sheet to excel, I can work on the excel sheet for any adjustments."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3701898)

TL

Tina L.

HR Admin

> "Support is not great can take days to hear back from support and when its regarding payroll time is of the essence."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4229812)

KH

Katrina H.

HR Generalist

> "Also needs some simple fixes, like the calendar having a choose the date instead of scrolling month by month; but overall its a great..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

GL

Gail L.

VP Human Resources

> "It has been difficult, conflicting direction, changes and poor onboarding process, too many needs cannot be met."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4661448)

KT

Kelly T.

Controller

> "Saved SO much time as we were doing everything manually before."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928598)

KG

Kayla G.

Registered Massage Therapist

> "Dont find the software to be too user friendly."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6239641)

MR

Mike R.

Contorller

> "Submitting payroll is simple and can be done in under 10 minutes for my small business."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3709520)

LM

Leona M.

Director

> "The ATS is lacking and limited compared to its competitors in terms of functionality."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4657895)

Nick A.

Managing Director

> "We're just starting to use their recruiting and onboarding system and it's fantastic. If you hate doing things manually, Rise's platform..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3603431)

SB

Samantha B.

Human Resource Manager

> "The implementation lacked effective communication and there were times where we felt abandoned."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4625297)

JG

Jackie G.

Manager, People and Culture

> "I like the payroll system a lot,"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4881669)

RL

Rozelle L.

Senior Finance Manager

> "Nothing that I can think off, to be honest I have not had a chance to fully explore the software outside of the features that I need."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716642)

OT

Omar T.

Group Controller

> "Having Rise on our side, gives us that needed confidence to ensure that payroll will be properly processed."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3681590)

SS

Sonny S.

Director of Finance

> "Payroll instructions are difficult to use for first time users."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4716458)

LL

Lesli L.

Executive Director

> "It has reduced our over all workload while also providing improved services to our employees."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4702850)

VR

Verified Reviewer

CEO

> "It really felt like deceptive sales tactics to acquire users, get them to invest time and energy into learning how to use their product and..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

KH

Katrina H.

HR Generalist

> "Employees are more in control of their information, and can make changes/requests very easily."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

PA

Polina A.

HR Manager

> "The program has a lot of bugs or glitches and you can't fix anything or no workarounds can be found."

[See full review](https://www.capterra.com/p/163570/Rise/#SoftwareAdvice___3324954)

KH

Katrina H.

HR Generalist

> "The KB articles are wonderful resources to use to solve problems/issues without having to send in a ticket."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3684612)

VR

Verified Reviewer

CEO

> "Last month I received a newsletter from them informing me that they are no longer offering free for life and that I will need to pay $30/mo..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

NK

Natasha K.

People Operations Manager

> "sensitive content hidden\] answers my questions in a timely matter, will always help me and provide suggestions on how I can make things..."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4627826)

VR

Verified Reviewer

Chief Operating Officer

> "Which is compounded by the amount of errors that their system makes. "

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3226013)

SM

Samantha M.

Operations Specialist

> "Intuitive and Accessible."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

TL

Tina L.

HR Admin

> "i was shocked no one would help fix this."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4229812)

FG

Francine G.

HR Business Partner, Benefits & Compensation

> "East of use, cost and Great customer service"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___4928703)

PA

Polina A.

HR Manager

> "I used to be a big supporter of RISE, them being Canadian small business but now I am walking away as I don't think the product or support..."

[See full review](https://www.capterra.com/p/163570/Rise/#SoftwareAdvice___3324954)

SM

Samantha M.

Operations Specialist

> "Great onboarding."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

VR

Verified Reviewer

CEO

> "Other than the above, their product has quite a few bugs."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3111811)

AH

Ashanul H.

HR Advisor

> "Easy to use."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___5094591)

VR

Verified Reviewer

Chief Operating Officer

> "COVID hit, and they let go of all of their staff. "

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3226013)

SM

Samantha M.

Operations Specialist

> "Features well laid out and easy to navigate"

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___6225520)

MR

Michael R.

COO

> "Exceptionally poor support."

[See full review](https://www.capterra.com/p/163570/Rise/#Capterra___3355590)

[View Reviews](https://www.capterra.com/p/163570/Rise/reviews/)

Mallory W.

Human Resources Manager

> "Their expertise has helped streamline processes, reduce administrative stress, and ensure confidence in benefits, payroll, and compliance."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7132541)

TA

Thomas A.

CHRO

> "Some of the custom reports are difficult to set up. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901)

RK

Ron K.

HCM Consultant

> "It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

KW

Kristie W.

Payroll Manager

> "As someone who has used both Comp and Non-Comp Services, I find it challenging not to have the ability to process payroll (specifically running..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264)

RK

Ron K.

HCM Consultant

> "This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

JD

Julie D.

Payroll Specialist

> "Sometimes upgrades are made to the program but are not conveyed to the client in a timely manner causing the client to have to relearn navigation,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405)

DG

Denise G.

HR and Payroll Manager

> "Our company is able to benefit from your diverse group of experts specifically from Payroll, Reporting and compliance specialists ensuring regulatory..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753860)

BB

Britta B.

Director of Finance

> "It is sometimes time consuming and a lengthier process to solve problems and find/fix the reasons behind some calculation errors or other issues that..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

LW

Laura W.

People Coordinator

> "I like that it's an all-in-one platform that covers so many HR and payroll functions, from payroll processing, to time and attendance tracking, as..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

LW

Laura W.

People Coordinator

> "ADP can be difficult to navigate, especially for us as we have a lot of manufacturing colleagues who struggle to operate these different systems."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

MH

Mary H.

HR Manager

> "The platform includes tools for HR, payroll, benefits, and compliance, offering a unified system for managing workforce needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355)

VR

Verified Reviewer

HR Generalist

> "Custom Reporting is difficult and you must create a ticket in order to receive customer service"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6406566)

RK

Ron K.

HCM Consultant

> "Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions and..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

VR

Verified Reviewer

People Operations Generalist

> "Unfortunately, the issue with contacting them is a huge issue."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7079558)

RK

Ron K.

HCM Consultant

> "We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

CE

Courtney E.

Director

> "Customer support response times can be slow, particularly for complex issues, which can be challenging when immediate assistance is needed."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6461848)

KW

Kristie W.

Payroll Manager

> "It's great to have the additional support and I think the service can be really helpful for clients with less seasoned payroll teams; however, for..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6453264)

AR

Amelia R.

HR Director

> "Unfortunately the 401k website can be cumbersome to log into as it continues to revert to the other platform."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6754470)

BB

Britta B.

Director of Finance

> "It offers the full package for Payroll and HR services with almost unlimited options of tailoring to the companies needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

KJ

Katie J.

Human Resources Manager

> "Price is high compared to other vendors and seems to increase often, while sometimes the services or quality of responses does not increase..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404701)

MC

Michelle C.

Human Resource Manager

> "The user-friendly interface ensures that both HR professionals and employees can navigate the system with ease, making administrative tasks much less..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

ES

Erin S.

HR Generalist

> "Performance area is least favorite- doesn't offer the level of customization I would prefer"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

BM

Bridget M.

Benefits Manager

> "All of the core services are bundled together and this makes it more value for the money."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579)

PH

Patricia H.

HR Manager

> "sometime the accents are a little difficult to understand, and wait time on the calls are long."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473496)

MC

Michelle C.

Human Resource Manager

> "This integration has significantly streamlined our payroll processing, benefits administration, and talent management tasks."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451133)

JA

Joseph A.

Operations Accountant

> "Sometimes it hard to get answers on what the product can do for me when i contact ADP for help."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404734)

Claudia M.

Estimator

> "What I like the most is the scalability ADP offers. While you grow as a company, you can adjust your payroll options easily."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608)

WK

William K.

Senior Payroll Manager

> "Too many silos, especially when dealing with tax issues"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6404824)

NQ

Nadia Q.

Admin and Finance manager

> "We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

PN

Phuong N.

Payroll Manager

> "Some of the management reports, I don't have visibility when it gets imported to 3rd party vendor so when there's an issue, I'm unable to identify..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4879936)

BM

Bridget M.

Benefits Manager

> "The employee management is better as well."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7069579)

CP

Cherie P.

Director of People Ops

> "However, the items that need to be fixed (frequently as a result of a state making a mistake) just takes too long with the ADP tax service -- need to..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087068)

EW

Emily W.

HR Generalist

> "By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business \[sensitive content hidden\] who is..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

ES

Erin S.

HR Generalist

> "Sometimes hard to get responsiveness on service tickets-"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748835)

EB

Eric B.

Accountant

> "ADP an all-inclusive service that manages important aspects of business, such as payroll, employee data storage, timecard entry, etc."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4964038)

HC

Haydee C.

HR Shared Service Center

> "i dont know, maybe it would be schedeulle, since im in another country, sometimes time frame its difficult"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451821)

RH

Rebekah H.

Compensation and Benefits Manager

> "ADP Comp Services offers a lot of options and functionality - it has helped us with automating our performance reviews, recruitment, and digital..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085242)

NQ

Nadia Q.

Admin and Finance manager

> "The agent are not good response, there its not personal service, multiple contacts"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

Claudia M.

Estimator

> "I have also been able to help my HR coworkers to set it up and add new workers as we grow as a company."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6346608)

LB

Lisa B.

Payroll Manager

> "Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

MH

Mary H.

HR Manager

> "Expert support, streamlined payroll, employee self-service, benefits administration."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749355)

MW

Meredith W.

Director, Human Resources

> "In many instances, I feel that the staff on my account are soldiers not partners."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287)

RT

Randy T.

CFO

> "The system works well and though I rarely need additional assistance ADP reps are always very knowledgable and it rarely takes more than a few..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6749283)

IM

Ilona M.

Managing Director

> "Organization of reports is a bit confusing."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6753879)

MW

Meredith W.

Director, Human Resources

> "All the compliance and required reporting for payroll is taken care of well and are a weight off my mind."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6473287)

SB

Stacey B.

Payroll and Benefit Managers

> "Often there are abnormalities that just happen without reason - they are very silo - often payroll does not understand HR or know how to fix benefits..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4865574)

JR

Josette R.

Sr. Payroll Specialist

> "We have assigned a dedicated team, who make possible for us to be in compliance and for a successful payroll."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748934)

AB

Amy B.

HR Manager

> "Hard to reach customer support when needed"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451096)

CC

Cory C.

Sr Director of HR and Professional Development

> "It has helped me to automate nearly every backend HR process which has helped me with bandwidth and saved on needing to hire additional headcount."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6054401)

PD

Pascale D.

Payroll Associate

> "You have to click to expand each column, so visually it's not convenient as it used to be with Classic."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085243)

KC

Kelsey C.

Office Manager

> "I also loved how easy it was to set up a wage garnishment case, and then my support team did the rest of the work for me!"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7042319)

JB

Jacqueline B.

Payroll Technician

> "CSR's are not very knowledgeable and will keep putting you on hold while they consult with someone else, who then gives them incorrect information..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6130653)

RK

Ron K.

HCM Consultant

> "The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7014764)

LY

Lexi Y.

HRIS Manager

> "We have had negative experiences with other service teams, though."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451681)

SW

Sara W.

Sr. Payroll Specialist

> "The system has amazing features and a great payroll system that is customizable."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451097)

BM

Becky M.

Director of Business Applications

> "Many of the features are not efficient to use and somewhat inflexible, so we have had to outsource, at an additional cost to our organization. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4976447)

BB

Britta B.

Director of Finance

> "Everybody at ADP is working hard to give the support we need and most smaller issues that come up are not disrupting our operation."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451304)

DM

Denisse M.

HR Manager

> "File feeds also take way too long to set up and fix if any issues arise."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6087488)

LW

Laura W.

People Coordinator

> "Overall ADP is a great system to use, as long as you have the people to set it up and continue to train all colleagues to use the system, otherwise..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6632358)

EW

Emily W.

HR Generalist

> "Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085336)

AL

Angela L.

VP

> "ADP is always trying to upgrade their platform which is nice and they give a lot of notice before things are changed permanently."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451140)

AH

Allison H.

Corporate Accountant

> "I wish the SmartCompliance and GL Reporting were all in one place but otherwise this is just an inconvenience."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4989640)

SB

Sydney B.

People Operations Lead

> "Our dedicated representatives are always working with us to get ahead of any issues, they are always happy to hop on a call and provide excellent..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451129)

BJH

Bobbi Jo H.

Director of People and Culture

> "The backup customer service representatives are not always as knowledgable about the system and support needed as our regular reps are."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6091491)

JD

Julie D.

Payroll Specialist

> "Overall, I am very happy working with ADP Comprehensive Services and would recommend it to other businesses looking for an all-in-one HR, Payroll,..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451405)

EC

Erika C.

CFO

> "Scheduling module is not up to my expectations, does not have the functionalities we need"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6085509)

SG

Sujata G.

Sales Rep

> "ADP gives a very good UI for checking payroll."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6334790)

LB

Lisa B.

Payroll Manager

> "The customer service in the aspect of not being able to reach your team directly. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6062644)

NQ

Nadia Q.

Admin and Finance manager

> "I like the friendly platoform but need more tutorials videos for users"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6748673)

PC

Paula C.

HR Generalist

> "I can not think of any down side to the service."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305)

HH

Hector H.

Payroll

> "How ADP keeps updating to give the customer easy and better access to ADP"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6456275)

NC

Nina C.

Sr. Accounts Payable Specialist

> "Sometimes it is difficult to reach out to a representative when you have questions on something."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4867918)

JM

Jose M.

Finance HR Director

> "I like the fact that we are growing and the tools needed to help us sustain our growth are available or becoming available"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451171)

MJ

Melissa J.

HR Sr Manager, Benefits, Performance Management & Compensation

> "It would be helpful if the reps were knowledgeable with all parts of the platform (instead of specializing in one area: payroll, HR, reporting, etc.)..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4799047)

PC

Paula C.

HR Generalist

> "It makes it easy for employees that have questions to reach out and get precise answers quickly. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6451305)

SL

Shoua L.

HR Assistant

> "I did not like that this software could not allow multiple tabs, which meant if you were in the middle of doing something but had to check on..."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___4563347)

CC

Cheena C.

Director, Compensation and Benefits

> "Having a dedicated team makes a difference to me versus calling an 800 number."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6750301)

ST

Shannon T.

Sr. HR Generalist

> "That fact that it is not very customizable to some of our needs."

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6007011)

TA

Thomas A.

CHRO

> "I'm a huge fan of the module. "

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___7068901)

LH

Lauren H.

Membership coordinator

> "A lot of bug problems and refreshing needed to use the app"

[See full review](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#Capterra___6299135)

[View Reviews](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

## User interface

[Rise](https://www.capterra.com/p/163570/Rise/)

4.10 (134)

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

4.29 (265)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

Rise

26/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/163570/Rise/#features)

ADP Comprehensive Services

Top features

32/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/#features)

### Recognition

No recognitions have been awarded to Rise

No recognitions have been awarded to ADP Comprehensive Services

### Deployment & support

Rise

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ADP Comprehensive Services

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Rise

-   By Rise
-   Located in Canada
-   Founded in 2010

ADP Comprehensive Services

-   By ADP
-   Located in United States
-   Founded in 1942

## Popular Comparisons

[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

vs

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[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

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[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

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[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

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Price

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Features

4.3

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4.3

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[Rise](https://www.capterra.com/p/163570/Rise/)[4.10 (134)](https://www.capterra.com/p/163570/Rise/reviews/)

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[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,206)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

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4.3

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4.3

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[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[4.29 (265)](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/reviews/)

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Features

4.5

4.2

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4.6

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