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GoTo Connect vs Line2 Pro: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 2,373 reviews from Business Phone Systems users.
% Fit
Missing features
Not enough reviews
Feature ratings
Call Routing
4.2
Mobile Access
4.5
Call Transfer
NA
Call Center Management
4.6
Call Recording
4.7
% Fit
Not enough reviews
Feature ratings
Call Routing
5.0
Mobile Access
5.0
Call Transfer
4.0
Call Center Management
5.0
Call Recording
5.0
User satisfaction
4.5
User reviews667
Ease of use
4.4
Functionality
4.5
Value for money
4.4
Customer support
4.6
3.6
User reviews35
Ease of use
4.0
Functionality
3.6
Value for money
3.5
Customer support
3.2
Price starts from
--
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

If you're looking for a modern phone service that's affordable & mobile, easy to setup with no hardware, Line2 is right for you. Give your business a number that can match your mobile work style.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-378bcf6a-cf94-495c-4086-08d9fd71ef25
Jordan B
VP
5.0

Jordan B.: Hi, my name is Jordan, vice president of a home furnishings retailer, and I give GoToConnect five out of five stars. For more reviews like this, click below. We wanted to be able to have multi-site communication via the voiceover IP phone system, and also be able to work from home in everything going on with the pandemic and ice storms in our part of the world. We just want to be able to connect all of our locations via one phone system with a shared hold park line and provide the same experience across all the locations, instead of having phone systems, we're having to buy and manage on site. I really like the control. We're able to make dynamic changes and they're updated quickly. So if we have an hours change or inclement weather holiday, or I need to get something changed for the phone system quickly, I'm able to do so, and then push the information to the phone as well as dial plans, being able to have an automated attend and push. We had a scenario recently where one of my stores internet system was down. So we were able to route all the calls to my other location and still be able to take care of those clients. As with everything, It is not cheap. It can be a little spendy and some of the interactions we've had on the front end here, you're dealing with a large company. So if they bill you incorrectly, you've got to work through that a little bit and it can be a little challenging.

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User interface
163604 video thumbnail}
1 Video
No videos provided by vendor
163604
5 screenshots
164363
5 screenshots

GoTo Connect

Top Features
30/50
  • Activity Dashboard
  • Activity Tracking
  • Auto-Dialer
  • Callback Scheduling
  • Call Disposition
  • Call List Management
  • Call Reporting
  • Call Tracking
  • Call Transfer
  • Contact Database
  • Customizable Caller ID
  • Customizable Reports
  • Employee Directory
  • Interaction Tracking
  • Monitoring
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Reporting & Statistics
  • SMS Messaging
  • Alerts/Notifications
  • API
  • Automated Attendant
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Caller ID
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Fax Management
  • IVR
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • PBX
  • Predictive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Reporting
  • Third-Party Integrations
  • Video Conferencing
See All features
Hide Business Phone Systems Software Features -

Line2 Pro

19/50
Show Business Phone Systems Software Features +
GoTo Connect
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Line2 Pro
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GoTo Connect
  • By GoTo
  • Located in United States
  • Founded in 2003
Line2 Pro
  • By Line2
  • Located in United States
  • Founded in 2006
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