# Compare GoTo Connect vs Google Meet 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GoTo Connect and Google Meet based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/163604-176572/GoTo-Connect-vs-Google-Hangouts

---

# GoTo Connect vs Google Meet Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoTo ConnectGoogle Meet2/4 selected

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.5 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.5 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

[## GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.5 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [669 reviews](#user-reviews)

Positive

605

Neutral

38

Negative

26

[## Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.5 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [12,140 reviews](#user-reviews)

Positive

10,948

Neutral

1,027

Negative

165

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 16,056 reviews from video conferencing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

Feature ratings

Two Way Audio & Video

4.3

Screen Sharing

4.4

Mobile Access

4.4

Real-Time Chat

4.3

Video Conferencing

4.3

86%Fit

High performer

Feature ratings

Two Way Audio & Video

4.6

Screen Sharing

4.6

Mobile Access

4.6

Real-Time Chat

4.6

Video Conferencing

4.7

User satisfaction

User satisfaction

4.5

User reviews[669](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.4

Customer support

4.5

User satisfaction

4.5

User reviews[12,140](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$6Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

Best for

Mobile and web-based google application that lets small to large businesses conduct voice/video calls among colleagues or business partners.

## User reviews

Pros & cons

LL

LaWanda L.

Concierge Representative

> "I like that I can take my extension with me as I go from office to remotely at home, and that I can use the app, should I not have my laptop..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7084107)

VR

Verified Reviewer

Owner

> "I cannot believe that such a simple system took 30 hours of calls over and over with support, with CSMs, with developers, to setup."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7121767)

MH

Makaiya H.

Service and Construction Admin

> "It has helped us balance work and home life, as you have the ability to answer while not at work, but also the ability to set up work hours within..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6814394)

VR

Verified Reviewer

Owner

> "We need to take calls, and get voicemails if people dont answer. Yet they couldn't even figure that out."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7121767)

VR

Verified Reviewer

IT Director

> "It is a reliable and stable platform for VOIP usage with fairly easy to manage admin system and a reliable and mature desktop VOIP client."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6537867)

NB

Natacha B.

Psychotherapist

> "Sometimes there are some lags in the system with the audio portion of the platform and I’ve had some issues in the past with the call..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7046572)

DT

Daniel T.

IT Engineer

> "Goto connect has some nice features and is reliable but compared to teams it is left severly wanting, as teams provides everything that goto..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6761433)

IW

Ian W.

Undisclosed

> "Their support team is a black hole of incompetence — endless hold times, scripted apologies, and zero actual help."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#SoftwareAdvice___7021331)

VR

Verified Reviewer

Technician

> "I’ve used GoTo for probably 8 years and it’s been consistent with no major update changes."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7109066)

LB

Ledton B.

program manager

> "the application takes a lot of time to load and in areas with poor networks it keeps on disconnecting which effects meeting to run as programed"

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4980490)

SC

Shane C.

owner-CEO

> "Their pricing structure is good."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7115532)

MH

Makaiya H.

Service and Construction Admin

> "Also, many people do not listen to the whole prompt, they just choose the first name that is said."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6814394)

VR

Verified Reviewer

IT Director

> "General a good experience, we migrated most of the company off for more advanced features, but still use it for one subsidiary where it is cost..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6537867)

VR

Verified Reviewer

IT Infrastructure Analyst

> "Reliance on internet connectivity: GoToConnect is a cloud-based solution, which means that users need a stable internet connection to use it. If..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4593347)

AN

Alex N.

Systems Analysis

> "Feature rich phone system that provides everything our business needs and more to allow our employees to make and receive calls."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6066907)

VR

Verified Reviewer

Owner/Operator

> "The only issue I have with this software is that it is completely reliant on wifi, so if the wifi goes down then the "GoTo Connect system will as..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4395637)

MF

Michael F.

Network Administrator

> "We went out for bid for a VOIP vendor and Goto is was the winning bid not just because of price but everything in general."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6631383)

RB

Rachel B.

Proposal Review Director

> "The online portal for management, and the call queue information is very clunky and hard to navigate."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4046028)

DS

David S.

President

> "ALSO, the quality is ALWAYS perfect."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7080066)

VR

Verified Reviewer

IT Infrastructure Analyst

> "This can be a challenge for businesses with employees who are not tech-savvy or resistant to change."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4593347)

SC

Shane C.

owner-CEO

> "Ease of use with consolidated services."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7115532)

JW

Jenny W.

Office Manager

> "Occasional\* difficulty with customer not hearing my initial greeting--may be dependent on where I am answering from."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4288838)

AN

Alex N.

Systems Analysis

> "Hard phones and soft phones work together seamlessly and offer our employees options on how they would like to receive calls."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6066907)

CW

Chandler W.

Account manager

> "If a call is missed, it will oftentimes get stuck in the queue."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4377157)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "What's more, the product gives an exhaustive list of capabilities that incorporates call the board, voice message record, and gathering calling,..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4631390)

NS

Nichol S.

BDR

> "Sometimes there's a lag and bad connections."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4385775)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Generally speaking, GoToConnect is a complete cloud-based telephone framework that offers a scope of elements to assist organizations with..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4631390)

PP

Philip P.

Pharmacist

> "Troubleshooting the software can be difficult too."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4145920)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "At last, GoToConnect offers reasonable estimating plans that can oblige different business needs and spending plans, including a let loose..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4631390)

JC

James C.

Project Manager

> "I'll utilize my mobile phone with selected clients, but for some apparent reason, I do not enjoy handing out my mobile phone to everybody!"

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3557210)

NB

Natacha B.

Psychotherapist

> "Overall, I enjoy using the platform; it’s convenient, easy to download and use."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7046572)

Rahul P.

Software Software

> "It's one of the least buggy software out there when it comes to video and audio conferencing."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3177886)

CM

Chad M.

Assistant Manager

> "The app fits all of our needs so far and is very easy to work with."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6795666)

MH

Michelle H.

Office Manager

> "I think that fact that it was so difficult to use, and the interface was not very effective or user friendly, I would have a hard time..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3589245)

CS

Chase S.

Outside Sales

> "GoTo offers good voice quality as well as video conferencing."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___5015035)

SS

Stephen S.

Director of Special Projects

> "The one "feature" we still struggle with is placing a call on hold, answering another call and then switching between the two."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2826939)

MR

Michael R.

Owner

> "Connecting is better because we only need one service and it's all stored together. After I set it up I liked it."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6105010)

Keith R.

Owner

> "The setup and learning curve is a bit tough and confusing."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3307887)

JA

Joan A.

program officer

> "mostly what i like on goto connect is the customer care services, every time you call them they answer and guided you on what to do, its has good..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4806764)

DH

Diana H.

Manager

> "Glitches when trying to switch from a different login, I was also not able to manage the logins myself very well."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#SoftwareAdvice___2624170)

MR

Michael R.

Owner

> "With a good internet provider and connection there are no quality or speed problems."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6105010)

SM

Santiago M.

General doctor

> "It hasn´t a great marketing, sometimes there some problems with the app on ios, it crashes a lot. And sometimes the panel aren´t very usefull"

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2937121)

VR

Verified Reviewer

IT Infrastructure Analyst

> "This can help to streamline communication and make it easier for users to access all communication channels from one place."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4593347)

Rahul P.

Software Software

> "The thing I dislike about the software is the lack of support."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3177886)

GA

Graciel A.

VOT

> "Goto Connect i use this software everyday to call a client and this is such a big help so that i can contact the client easily this software is..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3884007)

MC

Monica C.

Lender

> "The customer service is the worse. Once you get onboard it goes down hill."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2639530)

[View Reviews](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

PH

Paul H.

Creative Director

> "Google Meet has also helped us to speed up our team communications and improve our collaboration during projects by allowing us to hold quick virtual meetings to..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413)

SP

Stephanie P.

American accent coach

> "I have run into issues where I would have needed to restart the call in order to enable permissions to share a different window. And it's often not possible to..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128544)

PH

Paul H.

Creative Director

> "Our needs of holding regular meeting discussions to discuss our design projects both with our clients and within our design team led us to implement Google Meet which..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413)

BT

Brianna T.

Lead Editor

> "Sometimes I have issues with sharing my screen via Google meets, where it will let me share a window but not a document or my full screen."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7125246)

SH

Spencer H.

Software Developer

> "Running online meetings is much easier with Google Meet and thesc reen sharing feature is also available even on phones, which helps a lot when explaining things..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7166190)

Zach P.

Marketing Coordinator

> "There really isn't much that I can critique about Google Meet, the only thing I could say negatively is when you are running it through Google Chrome it can be quite..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7100659)

AD

Arnold D.

Senior executive

> "Features like screen sharing, live captions, and seamless integration with Google Calendar make it easy to stay organized and keep meetings moving efficiently."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7173595)

Cristin H.

Office manager

> "It lacks advanced webinar and interactive presentation tools out of the box compared to standalone competitors like zoom."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177135)

PH

Paul H.

Creative Director

> "It also has excellent meeting reporting features which help us gain insights about our meeting management experience helping us to learn new ways of how to facilitate..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413)

AD

Arnold D.

Senior executive

> "As a senior executive, I occasionally find that some of the advanced meeting management and engagement features are not as robust as those offered by certain competing..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7173595)

NC

Natalie C.

Admissions Coordinator

> "Often, we need to conduct out of town student interviews, and Google meet allows us to meet potential students without the hassle of phone calls and travel."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7117888)

BK

Bri K.

Marketing Director

> "I've also struggled to access customer support at times, with dealing with AI loops or long waits to access help for basic issues."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7142282)

PP

Piyusha P.

Customer service

> "It has provided a reliable and efficient way to conduct virtual meetings, collaborate with teams, and stay connected with colleagues and clients."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851)

Sunita P.

Experienced Cloud Engineer

> "Sometimes when I share screen, my laptop becomes very slow and hot. If internet is fluctuating, the voice breaks a lot."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7084716)

VR

Verified Reviewer

BOH manager

> "The rise of COVID and the increase of co-workers working from home made conferencing software vital, and Google did the right kind of integration with the rest of..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7092282)

AD

Arnold D.

Senior executive

> "There have also been instances where participants with slower internet connections experienced reduced video quality, which can impact the flow of discussions."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7173595)

PH

Paul H.

Creative Director

> "Having Google Meet has really saved us from all the ups and downs of having to plan physical meetings by allowing us to handle all our meetings needs virtually which..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177413)

Wren W.

Office Administrator

> "Backgrounds lag or pixelate, participant management tools feel basic, and screen sharing can behave inconsistently. When issues happen, support isn’t very accessible,..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059448)

AL

Ayo L.

Admin Specialist

> "A great software for meeting, both voice and video calls, works seamless on mobile and PC, ease for also scheduling calendar meetings with contacts"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6880165)

VR

Verified Reviewer

Project Manager

> "The mic can be a bit unreliable sometimes, with random connectivity issues that can get annoying (and require headphones)."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7121800)

Cristin H.

Office manager

> "It also integrates perfectly with Google calendar, automatically adding a video link to invitations with one click"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177135)

TC

Toby C.

Digital Marketing Lead

> "Backgrounds and customisation aren’t great, and managing participants can be a bit clunky if you’ve got a bigger meeting."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119828)

SH

Sophia H.

Patient Care Coordinator

> "I especially like the features that allow me to blur my background, mute myself, or turn off screen sharing whenever needed."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7150457)

PP

Piyusha P.

Customer service

> "Occasionally, users may experience connection instability, audio delays, or minor bugs during large meetings."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851)

VR

Verified Reviewer

Process Associate

> "The software has a lot of features and enables us to connect with our clients, colleagues, staff ect in a fraction of seconds."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7015506)

Cristin H.

Office manager

> "Additionally, video quality can degrade rapidly if the internet connection is unstable"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7177135)

SP

Stephanie P.

American accent coach

> "I like that it's an accessible video-call platform that can be used directly in the browser and doesn't require downloading an app or even having a Google account."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128544)

KP

Kelly P.

Director of Admissions

> "Sometimes, there may be a little technology issues or users think if they don't have a gmail that they aren't able to use it."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7143202)

RR

Rachel R.

Software Implementer

> "It's a great, lightweight, free meeting tool that you can use both for personal meetings as an alternative to Skype/Whatsapp, as well as for business meetings."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7147243)

ZM

Zal M.

Program Manager

> "Every now and then it has issues where people will join a call, and their audio will not work."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7152264)

DC

Dennis C.

Medical Laboratory Technologist

> "As a Technologist, Google Meet has made my life and work easier since it offers HD video and DOLBY voice quality that streamline internal and external conferences in..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6861701)

MM

Madison M.

Speech Language Pathology Assistant

> "I have had numerous experiences where Google Meet glitches and kicks me out of the meeting due to login related issues, and I need to re log-in to my Google Account to..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6743806)

JMH

Ja'Michael H.

Realtor

> "Features like screen sharing, chat, and captions help keep meetings productive, and the platform stays stable even with larger groups."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059868)

KT

Kaitlyn T.

Head Delivery Driver

> "The phone call logs and video calling logs for Google Duo messed up and disappeared when they took over and they (Google) Did nothing about that issue and numerous..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6376895)

AF

Avery F.

Artist and Tour Manager

> "It allows me to maintain a strong human connection with my remote colleagues without wasting time on complex technical configurations."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168229)

RR

Rachel R.

Software Implementer

> "Additionally, it allows screen sharing... but you can't take control of someone else's computer!"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7147243)

AI

Anthony I.

Founder

> "I like the smooth video conferencing quality, with calls running without any drops and recording helping me keep track of action points properly."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7004709)

JK

Jake K.

Sales Representative

> "There are two main downsides: first, the lack of smoothness when someone joins from outside Google, and second is screen sharing troubles."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7010746)

JW

Jan W.

Energieberater

> "Google Meet is highly customizable and gives you control over permissions and participant settings during meetings."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7164455)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Mobile app misses a couple desktop features and layout can be confusing."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128722)

PP

Piyusha P.

Customer service

> "Customization options for layouts, captions, and meeting controls further improve the experience."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851)

AG

Ali G.

Coordinator

> "This proved to be an hinderance when trying to meet with parents of our students during the school day."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7079229)

Zach P.

Marketing Coordinator

> "Google Meet is an ideal platform for video calling and meeting that is widely accessible and does not require installation of any additional software."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7100659)

RV

Rakhi V.

QA

> "Background noise cancellation was also inconsistent and sometimes let through more than it should have."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7131655)

Wren W.

Office Administrator

> "The integration with Google Calendar and Drive is convenient, though some background options, participant controls, and file-sharing features feel limited compared to..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7059448)

DL

Drew L.

SR SYS Admin

> "Sometimes a Google meet will have issues connecting with all participants and that can be super frustrating."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7142286)

MK

Max K.

Business Owner

> "I like the simple setting of these Google products, in Gmail or Calendar I can go quickly in this one and make the call assigned to a meeting."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6863942)

JK

James K.

Manager

> "Often small bugs and issues with connectivity and audio and visual intergrations - as well as accepting users to call"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7007165)

JW

Jan W.

Energieberater

> "Google Meet allows you to host meetings with video and audio calls."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7164455)

SJ

Sheeba J.

Student

> "Additionally, its customization options are limited, so it doesn’t offer much flexibility for those who want a more personalized experience. If you're not already..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6445758)

AG

Anthony G.

Wholesale parts sales mgr

> "Can be as useful a tool as TEAMs and ZOOM with a little more features and functions, great synching with other tools in google"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7175863)

MST

Mariane Stephanie T.

Manager

> "On the other hand, the plateform bugs when too many heavy files are shared."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7067939)

Portia A.

Nurse

> "I like how smoothly it connects with Gmail and Google Calendar, making meetings quick to schedule and access."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7150529)

KH

Kari H.

Veterinary Technician

> "There are occasionally quality issues with larger meetings and there can be some glitches with screen sharing."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6863281)

JF

Jeffery F.

Executive Director

> "Collaborating remotely with teams, stakeholders and customers has been at optimal with the help of Google Meet which offers DOLBY voice and HD video quality when..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6883082)

AB

Anna B.

Kinesiologist

> "Sometimes the sound quality is not the best."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7155792)

RR

Rafa R.

Web Developer

> "It is a dependable and straightforward tool for video meetings, especially for teams that already rely on Google Workspace."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7113225)

Zach P.

Marketing Coordinator

> "I think this is fairly common across many web-connected Google services as it eats up a lot of RAM."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7100659)

SJ

Sheeba J.

Student

> "The integration with Google Workspace is seamless, enhancing productivity by allowing quick access to meetings directly from Gmail or Google Calendar. While it may not..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6445758)

AJ

Amanda J.

Owner

> "Some people don't always have Google accounts so it may be harder for them to sign on. If you have more than one Google account, it can be a little trickier also."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7050454)

SK

Sarah K.

Administration and Accounting Assistant

> "I like how you can record meetings, change the layout screen share, and even connect to your calendar to schedule important meetings for the future."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6493853)

MM

Mary M.

communication

> "I don't like that it doesn't have as many advanced collaborations as other applications have."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7162221)

SK

Shrutika K.

Sourcing Manager

> "Google meet is useful for scheduling online meeting with colleagues .It has a waiting room where you can allow the required attendees to join the meeting maintaing..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6635727)

BL

Brooke L.

Account Exective

> "I do not like that you cannot record meetings for sales and/or reviewing purposes."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6865442)

FB

Francesco B.

Marketing Consultant

> "Provide amazing features like poll.raising hand ,screen sharing ,chat and many others that make meeting interactive .Offer secure and well protected meeting."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6829141)

NN

Nabil N.

IT IS Manager

> "Can have quality issues on weaker connections."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7119536)

SP

Shiv P.

Student

> "Its a good platform where we can quiclky form a meet and call our friends or students to conduct a meeting and have discussion about projects and all with high quality..."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6624155)

MD

Maggie D.

Office Manager

> "The screen-sharing tools work, but they’re pretty basic, and sometimes it feels limited compared to other platforms."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7052579)

AB

Anna B.

Kinesiologist

> "Google Meets is perfect for those already using other google products like Gmail because the integration is seamless."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7155792)

EB

Ethan B.

Detailer

> "I do not like the divide better Google meets and zoom video calling as people have different preferences"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6864561)

AH

Aneury H.

Electrical Engineer

> "I love the Efficiency of being able to add my whole team to a video call and being able to share files while in video call is very efficient"

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7031389)

JM

Jenna M.

Operations

> "Don't like how the detaisl pull up on the confirmation email."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7121571)

Kennedy K.

freelance

> "It also has multiple layout options for smooth meetings and for custom customization, with also better security and privacy features."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6704896)

MH

Michael H.

Tech Coordinator

> "I came across exasperating screen sharing restrictions where I could not share two diverse windows at once and on a presentation."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6835827)

PP

Piyusha P.

Customer service

> "The audio and video quality are generally excellent, and the platform performs consistently across desktop and mobile devices."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7168851)

TM

Tristan M.

Software engineer

> "The free version doesn’t give you enough time."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7082249)

VR

Verified Reviewer

Job Coach, Career Counselor

> "The video and audio work fine, and it functions fine as a video conferencing software."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7127789)

MK

MOHAMED K.

Computer Facilitator

> "I can't shoot participants from one room to another on live sessions without stopping them or having to manually reassign them."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___6830543)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Integration with Calendar and Gmail saves me time when scheduling."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128722)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Permissions can be confusing, once I accidentally left a meeting open to anyone."

[See full review](https://www.capterra.com/p/176572/Google-Hangouts/#Capterra___7128722)

[View Reviews](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

## User interface

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)

4.47 (669)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

4.49 (12,140)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

GoTo Connect

22/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto Framing
-   Automatic Transcription
-   Brainstorming
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Real-Time Chat
-   Recording
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Third-Party Integrations
-   Two Way Audio & Video
-   Two-Way Audio & Video
-   User Management
-   User Profiles
-   Video Call Recording
-   Video Conferencing
-   Video Management
-   Video Streaming

[See all features](https://www.capterra.com/p/163604/GoTo-Connect/#features)

Google Meet

Top features

27/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto Framing
-   Automatic Transcription
-   Brainstorming
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Real-Time Chat
-   Recording
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Third-Party Integrations
-   Two Way Audio & Video
-   Two-Way Audio & Video
-   User Management
-   User Profiles
-   Video Call Recording
-   Video Conferencing
-   Video Management
-   Video Streaming

[See all features](https://www.capterra.com/p/176572/Google-Hangouts/#features)

### Recognition

GoTo Connect is recognized as a top-rated tool in 4 Capterra Shortlist reports

Google Meet is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

GoTo Connect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Meet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GoTo Connect

-   By GoTo
-   Located in United States
-   Founded in 2003

Google Meet

-   By Google
-   Located in United States
-   Founded in

## Popular Comparisons

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Contact vendor for pricing

Price

$1.1/month

4.5

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4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/163604-203084/GoTo-Connect-vs-VoIP-ms)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

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[View full comparison](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts)

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Contact vendor for pricing

Price

$4/month

4.5

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4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/163604-168668/GoTo-Connect-vs-Microsoft-Teams)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$6/month

Price

$14.99/month

4.3

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Contact vendor for pricing

Price

$14.99/month

4.5

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-163604/Zoom-Video-Conferencing-vs-GoTo-Connect)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

vs

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$6/month

Price

$7/month

4.3

Features

4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/176572-247901/Google-Hangouts-vs-Google-Workspace)

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

vs

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Contact vendor for pricing

Price

$25/month

4.5

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/163604-175788/GoTo-Connect-vs-Nextiva)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

vs

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$6/month

Price

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4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-176572/Slack-vs-Google-Hangouts)

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/163604-218251/GoTo-Connect-vs-Wildix)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

vs

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4.6

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[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

vs

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Contact vendor for pricing

Price

$350/year

4.5

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-163604/3CX-vs-GoTo-Connect)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

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4.6

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