# Compare GoTo Connect vs Mango Voice 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GoTo Connect and Mango Voice based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/163604-249548/GoTo-Connect-vs-Mango-Voice

---

# GoTo Connect vs Mango Voice Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoTo ConnectMango Voice2/4 selected

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.5 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

[## GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.5 (669)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.4

Customer Service

4.5

Reviews Sentiment

Based on [669 reviews](#user-reviews)

Positive

605

Neutral

38

Negative

26

[## Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.7 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Starting Price

$32.95/month

Value-for-Money

4

Functionality

4

Ease of Use

4.2

Customer Service

3.8

Reviews Sentiment

TE

TE

Based on [110 reviews](#user-reviews)

Positive

70

Neutral

17

Negative

23

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## Summary

* * *

Key features rated by users

Features selected based on 3,094 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Call Routing

4.3

Mobile Access

4.4

Alerts/Notifications

3.7

Call Logging

4.4

Call Recording

4.7

76%Fit

Feature ratings

Call Routing

4.2

Mobile Access

3.1

Alerts/Notifications

4.3

Call Logging

4.2

Call Recording

4.4

User satisfaction

User satisfaction

4.5

User reviews[669](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.4

Customer support

4.5

User satisfaction

3.7

User reviews[110](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.0

Customer support

3.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$32.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

Best for

Dentist offices, chiropractic offices, hospitality, law offices, financial agencies as well as integrations for PMS or PES companies.

## User reviews

Pros & cons

LL

LaWanda L.

Concierge Representative

> "I like that I can take my extension with me as I go from office to remotely at home, and that I can use the app, should I not have my laptop..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7084107)

VR

Verified Reviewer

Owner

> "I cannot believe that such a simple system took 30 hours of calls over and over with support, with CSMs, with developers, to setup."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7121767)

MH

Makaiya H.

Service and Construction Admin

> "It has helped us balance work and home life, as you have the ability to answer while not at work, but also the ability to set up work hours within..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6814394)

VR

Verified Reviewer

Owner

> "We need to take calls, and get voicemails if people dont answer. Yet they couldn't even figure that out."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7121767)

VR

Verified Reviewer

IT Director

> "It is a reliable and stable platform for VOIP usage with fairly easy to manage admin system and a reliable and mature desktop VOIP client."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6537867)

NB

Natacha B.

Psychotherapist

> "Sometimes there are some lags in the system with the audio portion of the platform and I’ve had some issues in the past with the call..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7046572)

DT

Daniel T.

IT Engineer

> "Goto connect has some nice features and is reliable but compared to teams it is left severly wanting, as teams provides everything that goto..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6761433)

IW

Ian W.

Undisclosed

> "Their support team is a black hole of incompetence — endless hold times, scripted apologies, and zero actual help."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#SoftwareAdvice___7021331)

VR

Verified Reviewer

Technician

> "I’ve used GoTo for probably 8 years and it’s been consistent with no major update changes."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7109066)

LB

Ledton B.

program manager

> "the application takes a lot of time to load and in areas with poor networks it keeps on disconnecting which effects meeting to run as programed"

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4980490)

SC

Shane C.

owner-CEO

> "Their pricing structure is good."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7115532)

MH

Makaiya H.

Service and Construction Admin

> "Also, many people do not listen to the whole prompt, they just choose the first name that is said."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6814394)

VR

Verified Reviewer

IT Director

> "General a good experience, we migrated most of the company off for more advanced features, but still use it for one subsidiary where it is cost..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6537867)

VR

Verified Reviewer

IT Infrastructure Analyst

> "Reliance on internet connectivity: GoToConnect is a cloud-based solution, which means that users need a stable internet connection to use it. If..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4593347)

AN

Alex N.

Systems Analysis

> "Feature rich phone system that provides everything our business needs and more to allow our employees to make and receive calls."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6066907)

VR

Verified Reviewer

Owner/Operator

> "The only issue I have with this software is that it is completely reliant on wifi, so if the wifi goes down then the "GoTo Connect system will as..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4395637)

MF

Michael F.

Network Administrator

> "We went out for bid for a VOIP vendor and Goto is was the winning bid not just because of price but everything in general."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6631383)

RB

Rachel B.

Proposal Review Director

> "The online portal for management, and the call queue information is very clunky and hard to navigate."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4046028)

DS

David S.

President

> "ALSO, the quality is ALWAYS perfect."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7080066)

VR

Verified Reviewer

IT Infrastructure Analyst

> "This can be a challenge for businesses with employees who are not tech-savvy or resistant to change."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4593347)

SC

Shane C.

owner-CEO

> "Ease of use with consolidated services."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7115532)

JW

Jenny W.

Office Manager

> "Occasional\* difficulty with customer not hearing my initial greeting--may be dependent on where I am answering from."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4288838)

AN

Alex N.

Systems Analysis

> "Hard phones and soft phones work together seamlessly and offer our employees options on how they would like to receive calls."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6066907)

CW

Chandler W.

Account manager

> "If a call is missed, it will oftentimes get stuck in the queue."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4377157)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "What's more, the product gives an exhaustive list of capabilities that incorporates call the board, voice message record, and gathering calling,..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4631390)

NS

Nichol S.

BDR

> "Sometimes there's a lag and bad connections."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4385775)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "Generally speaking, GoToConnect is a complete cloud-based telephone framework that offers a scope of elements to assist organizations with..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4631390)

PP

Philip P.

Pharmacist

> "Troubleshooting the software can be difficult too."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4145920)

RM

Rosalina M.

Executive Assistant/ Freelancer

> "At last, GoToConnect offers reasonable estimating plans that can oblige different business needs and spending plans, including a let loose..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4631390)

JC

James C.

Project Manager

> "I'll utilize my mobile phone with selected clients, but for some apparent reason, I do not enjoy handing out my mobile phone to everybody!"

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3557210)

NB

Natacha B.

Psychotherapist

> "Overall, I enjoy using the platform; it’s convenient, easy to download and use."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___7046572)

Rahul P.

Software Software

> "It's one of the least buggy software out there when it comes to video and audio conferencing."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3177886)

CM

Chad M.

Assistant Manager

> "The app fits all of our needs so far and is very easy to work with."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6795666)

MH

Michelle H.

Office Manager

> "I think that fact that it was so difficult to use, and the interface was not very effective or user friendly, I would have a hard time..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3589245)

CS

Chase S.

Outside Sales

> "GoTo offers good voice quality as well as video conferencing."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___5015035)

SS

Stephen S.

Director of Special Projects

> "The one "feature" we still struggle with is placing a call on hold, answering another call and then switching between the two."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2826939)

MR

Michael R.

Owner

> "Connecting is better because we only need one service and it's all stored together. After I set it up I liked it."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6105010)

Keith R.

Owner

> "The setup and learning curve is a bit tough and confusing."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3307887)

JA

Joan A.

program officer

> "mostly what i like on goto connect is the customer care services, every time you call them they answer and guided you on what to do, its has good..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4806764)

DH

Diana H.

Manager

> "Glitches when trying to switch from a different login, I was also not able to manage the logins myself very well."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#SoftwareAdvice___2624170)

MR

Michael R.

Owner

> "With a good internet provider and connection there are no quality or speed problems."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___6105010)

SM

Santiago M.

General doctor

> "It hasn´t a great marketing, sometimes there some problems with the app on ios, it crashes a lot. And sometimes the panel aren´t very usefull"

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2937121)

VR

Verified Reviewer

IT Infrastructure Analyst

> "This can help to streamline communication and make it easier for users to access all communication channels from one place."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___4593347)

Rahul P.

Software Software

> "The thing I dislike about the software is the lack of support."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3177886)

GA

Graciel A.

VOT

> "Goto Connect i use this software everyday to call a client and this is such a big help so that i can contact the client easily this software is..."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___3884007)

MC

Monica C.

Lender

> "The customer service is the worse. Once you get onboard it goes down hill."

[See full review](https://www.capterra.com/p/163604/GoTo-Connect/#Capterra___2639530)

[View Reviews](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

TE

Taya E.

Medical Assistant

> "Their staff is very helpful in providing step-by-step instructions to manage tasks within Mango Voice."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142)

GO

Gwen O.

Amin Manager

> "The app doesn’t work well and regularly signs you out which leaves you unable to answer calls when they come in"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___7164132)

TE

Taya E.

Medical Assistant

> "I like that you can easily access call logs and get customer support."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6810142)

NT

Nicki T.

OWNER

> "I do not know how they perform their audit but it was done incorrectly."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6449931)

RC

Rebeca C.

Front Desk Representative

> "It allows me to keep in touch with clients/patients very easily."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282)

EE

Erika E.

Front desk

> "There are times that the phone just does not want to work absolutely nothing different just all of a sudden..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547)

MB

Matt B.

IT Project Managment

> "What i like about Mango Voice is the team is willing to work with you to solve issues."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6820549)

AT

Allie T.

Director of Operations

> "There have been several days of issues of phones not working, calls getting dropped, not being able to answer a..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802)

RC

Rebeca C.

Front Desk Representative

> "Mango it's an easy access app."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___6834282)

BS

Barbara S.

Office Manager

> "Our business relies heavily on incoming and outgoing calls and having that not working cripples a large portion..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498740)

TL

Tiffany L.

Office Manager

> "The best thing about Mango Voice is that you can listen to past phone calls to verify information and that we..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093)

KH

Kelsey H.

Accounts Receivable

> "When making changes on the admin side for extensions etc, it seems complicated, I always miss a step and have..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624)

NG

Nicole G.

COO

> "The cloud-based soft-phone allows us access to our system from anywhere, so we can call patients from OUR..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661)

VS

Venkatesh S.

CEO

> "The number porting was incomplete when I was told it was but then it had not been and both my offices was..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498653)

LM

Lori M.

Office Mgr

> "There are so many features, a few of which integrate into our Open Dental software and our Flex application we..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491104)

RB

Roger B.

Owner/dentist

> "I cannot know how many patients I've lost due to the system being down, nor can I know how many patients I..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489066)

CD

Chelsea D.

Front Office Manager

> "Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well with..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073)

SW

Sean W.

Doctor

> "We have experienced two weeks in a row where we can't access our lines and phone calls, and they have no answer..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498654)

JV

Jenny V.

Office Manager

> "I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045)

JP

Jonathan P.

Patient Care Coordinator

> "Sometimes the phone audio quality from both the caller and receiver isn't able to hear one or the other."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JP

Jonathan P.

Patient Care Coordinator

> "I like being able to use my cell phone when I'm out of the office and still be able to contact patients."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JP

Jonathan P.

Patient Care Coordinator

> "The app on my phone sometimes shows up with a blank white screen whenever I try to make calls."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

NG

Nicole G.

COO

> "The price point was much better than our previous VOIP telephone provider with much better software and..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498661)

KC

Kyle C.

Owner

> "Even if it is cheaper, their constant outages and time your team will spend on the phone w support are worth..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

JH

Jake H.

CEO

> "I love that we can record our calls to train our team on what they are doing well and what can be improved."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499812)

JV

Jenny V.

Office Manager

> "I use the android version and it is inconsistent on working while trying to call people from the office number."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489045)

DM

Daryl M.

president- moss chiropractic

> "I didn't know there were so many more options to help manage calls and messaging. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489093)

JO

Jenell O.

Office Manager

> "The integration with our software doesn't work as well as we wanted it to but that's not all on Mango, it's..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130)

PP

Pattee P.

Office manager

> "My patients love being able to text me and it's a much quicker response time than email."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489100)

AT

Allie T.

Director of Operations

> "We run a dental practice and for pts not be able to call us or even us call them back is extremely frustrating."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498802)

JJ

Jennie J.

Front Office

> "I also like the feature of being able to see how is calling the office"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489092)

MO

Melissa O.

Office Manager

> "This is a problem because we are a busy dental office and it makes us seem unreliable to our patients."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498685)

JO

Jenell O.

Office Manager

> "I was able to let them know what I wanted and they made it happen within the programs scope."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489130)

MB

Michelle B.

Dds/owner

> "I was frustrated when the phones were down and we couldn’t reach anybody to teach us how to move our service to..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488984)

HB

Holly B.

Office Manager

> "Overall it has been a great experience- so nice to have calls go to voicemail instead of having to place 1st..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498636)

AL

Amy L.

Office Manager

> "Phones, systems, customer service, billing, app, you name it, it does not work like it should. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490069)

EE

Erika E.

Front desk

> "How easy it is to use.."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___4230547)

KS

Kim S.

Office Manager

> "We recently have ha many issues with dropped calls, lines down or east coast issues.."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498614)

DW

Dawn W.

Office Manager

> "I can also change or update the settings easily online as well, very."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097)

JC

Jon C.

Dentist

> "Unfortunately, the team at Mango was unable to port my numbers over from my previous provider. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499946)

BD

Benjamin D.

Associate

> "The phones work for calls, but are otherwise only OK."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489236)

JR

Janine R.

Office Manager

> "It is really difficult to use the app or even the soft phone, making it almost impossible to work from home."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498996)

NL

Nicole L.

Schedule Coordinator

> "I like that all calls are recorded and you can go back and listen."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489035)

BB

Blair B.

Practice Administrator

> "For a medical office to be without phone service for HOURS and have no one to speak with about it is..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498708)

CD

Chelsea D.

Front Office Manager

> "Overall, we have had a positive experience with Mango Voice since implementation. Although there has been kinks..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500073)

CM

Christina M.

Office Manager

> "The phones are constantly "down" - or the phones work but voicemail is not available."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489536)

KC

Kyle C.

Owner

> "I like their text feature when it works."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

PP

Parth P.

Dentist

> "Overall been a happy customer but definitely need to work out the kinks where it goes down once or twice a year..."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013)

DP

Dustin P.

Office Manager

> "VOIP is a cheaper alternative and is easy to manage once you learn the interface."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498662)

MM

Mary M.

Office Manager

> "The amount of times the service is interrupted and is down."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500221)

BG

Bhumija G.

Dentist

> "Caller id is a useful feature ."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498669)

BP

Bradford P.

Owner

> "Seems like we get dropped calls and have had multiple several hour long outages."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499833)

DC

Diana C.

Office Manager

> "Mango is easy to call or chat with and the service and resolutions are quick. "

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129)

JM

Jodie M.

Owner/Doctor

> "Can be a bit challenging to figure out some of the features which leads to them not being utilized"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489055)

JP

Jonathan P.

Patient Care Coordinator

> "I do think that it's easy to use on my cell phone when I work remotely."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

MW

Marc W.

Owner

> "Call lag, static, dropped calls frequently"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498616)

DC

Diana C.

Office Manager

> "Minimal issues and great resolution."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490129)

KC

Kyle C.

Owner

> "Now, about every 4-6 weeks there is an outage where their services do not work."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498692)

BD

Brian D.

Pediatric Dentist

> "Easy to use app and like the ability to choose my own numbers"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247)

ES

Ellis S.

Owner

> "Most of the time, we don't even notice any change. When we do notice the changes, it is frustrating."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3488998)

TL

Tiffany L.

Office Manager

> "It is also very convenient that we can also fax using this software!"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3491093)

SC

Scott C.

Owner

> "Once again the only gripe is the web app and the texting that are terrible."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499017)

AL

Arnel L.

dentist

> "Porting was easy and staff can use it right away without much training."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489531)

AB

Abishek B.

Owner

> "Wait times with customer service are ridiculously long."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498771)

JB

Jessica B.

Purchasing

> "Mango has great customer service and is always there quickly to help."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498668)

PP

Parth P.

Dentist

> "When phone systems go down and we lose business"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489013)

JE

Jay E.

VP

> "Pretty consistent most of the time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499058)

OL

Olivia L.

Admin Assistant

> "Phone lines get are off and there is no time given of it being resolved."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3514095)

RL

Richard L.

Office Manager / IT Administrator

> "It's stable most of the time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489047)

JP

Jonathan P.

Patient Care Coordinator

> "I have to keep signing in and go through that whole process and it does waste time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

JH

Justin H.

Dentist

> "Easy to implement, I like the new text option"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490445)

RV

Rose V.

Guest Relations Manager

> "In Canada, the Mango Voice app is not available."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3492086)

DW

Dawn W.

Office Manager

> "Very pleased, as a matter of fact, I have told several other offices about Mango Voice."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3489097)

SW

Sandra W.

Office Manager

> "The previous questions make me aware we may not be using our service to its full potential."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500528)

VR

Verified Reviewer

dentist

> "integrations works great."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3500682)

BD

Brian D.

Pediatric Dentist

> "It is hard to determine how to setup your own voicemail"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3499247)

JP

Jonathan P.

Patient Care Coordinator

> "The app is very easy to navigate and it gets the job done."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

TH

Tariq H.

DENTIST

> "it gets more pricey if you add users."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490147)

KH

Kelsey H.

Accounts Receivable

> "Customer Service is great and always super helpful!"

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3498624)

JP

Jonathan P.

Patient Care Coordinator

> "However, the repetition of signing in does waste a lot of time."

[See full review](https://www.capterra.com/p/249548/Mango-Voice/#Capterra___3490113)

[View Reviews](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

## User interface

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)

4.47 (669)

[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)

3.69 (110)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

GoTo Connect

29/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/163604/GoTo-Connect/#features)

Mango Voice

Top features

30/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/249548/Mango-Voice/#features)

### Recognition

GoTo Connect is recognized as a top-rated tool in 4 Capterra Shortlist reports

Mango Voice is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

GoTo Connect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mango Voice

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GoTo Connect

-   By GoTo
-   Located in United States
-   Founded in 2003

Mango Voice

-   By Mango Voice
-   Located in United States
-   Founded in

## Popular Comparisons

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Contact vendor for pricing

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4.5

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4.4

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[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

vs

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Contact vendor for pricing

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[View full comparison](https://www.capterra.com/compare/242188-249548/RingCentral-MVP-vs-Mango-Voice)

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Contact vendor for pricing

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Contact vendor for pricing

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4.4

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[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

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4.2

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Contact vendor for pricing

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4.4

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[Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[3.69 (110)](https://www.capterra.com/p/249548/Mango-Voice/reviews/)

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Contact vendor for pricing

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4.4

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[View full comparison](https://www.capterra.com/compare/158704-163604/3CX-vs-GoTo-Connect)

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