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Screencastify vs WATI: Which is a better fit?

Updated on January 17th, 2025
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Summary
Key features rated by users
Features selected based on 962 reviews from Customer Engagement users.
% Fit
Missing features
Not enough reviews
Feature ratings
Content Management
2.5
CRM
NA
Activity Tracking
NA
Customer Database
NA
Engagement Tracking
NA
% Fit
Missing features
Feature ratings
Content Management
NA
CRM
4.6
Activity Tracking
NA
Customer Database
4.2
Engagement Tracking
NA
User satisfaction
4.5
User reviews140
Ease of use
4.5
Functionality
4.3
Value for money
4.3
Customer support
4.2
4.7
User reviews148
Ease of use
4.7
Functionality
4.5
Value for money
4.3
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

UX/UI Designers: track and record user mouse movements and facial expressions Sales Teams: practice pitching and record product demos Customer Support: create how-to and troubleshooting videos

End-to-end WhatsApp API solution for SMBs across the globe. Trusted by the fastest-growing brands in over 100+ countries

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Sarah M
Instructional Technologist
5.0

Sarah M.: Hi, I'm Sarah. I'm a K-12 instructional technologist for a public school district. I would give Screencastify five stars out of five. And if you'd like more information and more reviews, click the link below. Prior to using Screencastify. We had a lot of teachers using other screencasting software, Screencast-O-Matic, Loom, some other different software tools. And overall, when we went through our last year with COVID and virtual learning and hybrid learning, we really wanted to find a tool that was reliable for teachers to be able to create their screencast and share those with students and we found that Screencastify was the best choice for our teachers in our district. Screencastify was very user-friendly for both our teachers and our students for creating screencasts from either at school or from home. We found that it was easy to be able to edit the videos, to be able to upload them, share them through Drive, Google Classroom, wherever we needed to. We noticed that there were some changes with the free and the premium version of Screencastify and so personally, I recommended that we upgrade to the premium tools of Screencastify, just so we could have access to all of the amazing editing options within the software. So with Screencastify, as a technology team, we created some tutorials just to get started, letting them know that they could use it from their desktop, but also use it as an extension within their Chrome browser. Teachers easily signed up for their accounts, logged in with Google. They loved being able to have access to all of their videos in one place. The fact that they save right within Drive and so just with a little bit of practice, teachers found it very easy to be able to implement and use. So for any teachers or school districts that are currently working with students who are virtual or quarantined, we found that Screencastify really was the best method to be able to record lessons in the classroom, even if you have in-person students and face-to-face classes currently. And then we would be able to post the link and share that so that students would always have access to the lectures going on, so they're not missing out on what's going on in the classroom. So we would highly recommend checking out Screencastify if you haven't already.

How Capterra sources reviews
View all video reviews
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User interface
163770 video thumbnail}
1 Video
No videos provided by vendor
163770
1 screenshot
204314
5 screenshots

Screencastify

7/40
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Campaign Management
  • Content Creation
  • CRM
  • Customer Database
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • Gamification
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Sentiment Analysis
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
  • Churn Management
  • Communication Management
  • Content Management
  • Customer Experience Management
  • Customer History
  • Feedback Management
  • Reporting/Analytics
See All features
Hide Customer Engagement Software Features -

WATI

Top Features
8/40
Show Customer Engagement Software Features +
Screencastify
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WATI
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Screencastify
  • By Screencastify
  • Located in United States
  • Founded in 2014
WATI
  • By WATI.io
  • Located in Hong Kong SAR China
  • Founded in 2015
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