Jasper PIM vs Productsup: Which is a better fit?

Excellent software and outstanding support Extremely easy set up, great UX, and robust functionalities as PIM. Best in class support, and flexibility from the team, to adapt to our current needs.

Derek D

Director of Operations

There is a lot of potential on the dashboard and a lack of customizability of what is shown.

I like how the technology is not static and often looks for ways to improve through best practices within the consumer sales industry.

Michael Kirkegaard M

Head of Growth

The dashboard is missing some personalization and maybe a form of statistics and gamification.

Great experiencie, due a great support and human team. We see Jasper more as a partner, than just a vendor.

Although there is documentation for a lot of features I have found not every feature has been documented and when new features are added I only find them by accident.

I like the import/export functionality. I do not like to have to go into products one by one so I often use this functionality to make quick and easy changes since it is based on CSV.

If there was a back flow from Shopify to the PIM it would solve all our problems right now. But we've been told we can use the pim api which we plan to do soon.

The support of ProductsUp is amazing, and super friendly. They know what they're doing, and not once disappointed me when asking for help.

Probably the biggest drawback is the lack of a change history and user permissions. There is no view access and once you make a change there's no going back.

Ease of use, level of expertise from support, willingness to help figure out account solutions; best overall feed product I've worked with.

Some fonctionality are difficult to use, and sometimes we don't have any document for some existing feature.

Great experience working with the reps. Great technology that we're fully integrating as an important part of our technology stack.

zachary z

Founder and CEO

Granularity or Error Messaging to assign Error notifications by type to different people is not quite there but you still are able to set many notifications to a group.

It's intuitive and robust help area is great. Also the responsiveness of Productsup support is highly valued.

On a personal note, it is difficult to sometimes create shortcuts when managing several different feeds and we need to repeat the same steps across a few.