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Marigold Engage works with B2C relationship marketers in nearly every industry, but with strong representation in Retail, Entertainment, Travel & Hospitality, Publishing & Finance.
Consumer Internet businesses, Enterprise customers as well Small and Medium Business who are looking to proactively engage their users through the right channel, at the right time.
We're quite happy with our Account/partner management they are really up to speed, are very responsive and committed to their clients success.
Crashes suddenly when there is no internet connection. Screen fitting on small resokution displays is terrible.
Salesforce is the major benefit over other marketing automation platforms. Engage is a great feature and the engagement studio is useful to visualize campaigns.
Reporting could be more user-friendly. For a new user, reporting is difficult to navigate.
I like the token syntax and ability for dynamic content and personalization. Reusable templates are easy to create.
Some functionality limitations in the drag and drop features, however these can usually be remedied with SQL coding.
What I like most about the platform is the ability to set up Life Cycle Marketing programs with as much personalization as my data model can support.
Under the weight of our daily work and large file size, the user interface and some processes are prone to occasional lag.
Right from Sales team to customer support team everyone is very supportive, enthusiastic about providing quality of service while at the same time delivering quality of service.
Sometimes we have to generate report to view whether the events got tracked or not which is at times bothersome. Also, it is a bit costly as compared to the other products in the market.
The team is awesome who diligently have been closing all the gaps we found in feature set. Their approach is very positive and the quality with time have been satisfactory.
The database structure and lack of readability of names was difficult to get used to.
Made our life easier because of its excellent integration capabilities, good support, geofencing feature and great reporting and analytics capabilities.
The critical problem we had, while serving almost half-million active base in a day, was the segmentation. The proceeding problem involved serving the right content at right time.
The overall experience is nice with this product. It's feasible for every kind of user and also doesn't contain any kind of complex features.
If you are duplicating a web message campaign or an email template, it takes some time for the same to load and this can be annoying when you are on a time crunch.
Prioritize real-user-identified key features according to your needs to find your best fit.
Selligent by Marigold
Top FeaturesMoEngage
Selligent by Marigold
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MoEngage
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