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Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.
We help companies across various industries in converting website visitors to leads, online sales or whatever the conversion target of the website is.
Zendeks helps you organize your ticketing system and is one of the best in the industry. I highly recommend about the ease of use.
Not often but some users would get confused and totally miss updates or questions sent back to us from the IT team and therefore we lost time.
For ease of use, I think it tops the chart and is more user friendly than its competitors like the SalesForce comprehensive cloud setup.
Their customer service was really poor. They had a £600 recurring subscription enabled on sign up and would not even entertain cancelling this down when we were a day into the recurring payment.
Overall, I really love to use Zendesk. This is a very useful tool for doing analysis on our live channels and as I mentioned, reports has a great function when it comes to filtering.
Terrible product, the company should ashamed of themselves.
This software is a great way to centralize all customer service experiences. It also has great ability to integrate with other software.
There are issues at times with uploading data and exporting data. Sometimes data is deleted or missing for no reason.
It´s super easy to use and it really increases our leads from websites and makes our marketing money work better. I also like that with Leadoo you can make your banners interactive too.
In my case the most annoying thing is shuttling back and forward between two different versions of this software. I use several accounts at the moment).
Amazing customer support helping us setting up and troubleshoot issues. Easy to use interface with very useful features for us to setup the bot as we wanted.
The main area I struggle with is the back end, editing some of the bots and making chnages.
The customer support is amazing, the software works as promised and I really like using the product and we are getting results from it. What more could you want.
It can be hard to pinpoint your own failures, when results fall short of one's goals.
I really like how active Leadoo is in helping us and developing new features based also on our needs. Leadoo is a great tool for us providing leads and help us serve our customers online 24/7.
The new version will also offer some new features that have been missed before.
Speaker 1: Hi, my name's Chris. I'm the managing director. The company's called Complete Probate Matters. We've got seven employees within the company. It's growing and this is regarding Zoho Desk. We actually do rate this a number five. Once we looked at it looked to be a pretty user-friendly package. Just downloaded the app and installed it, and it configured itself pretty straightforward. Yeah, we were quite happy with the actual transformation. We looked at Zendesk itself and chose it was one usability. How straightforward the package also not too much. It wasn't too heavy on our service system, so it's pretty easy to integrate and the price was also very affordable. So yeah, we was happy with that and that's why we took that package and we're happy with it. To get started, a little bit of reading through, but once we got that out the way, it was pretty straightforward, a bit more of a click and play situation, if you want to call it. We got prompts throughout the whole installation and everything went through quite fine. Within a matter of an hour or so, we was up and running happy with the product. Well, when it comes to looking at your company for a CLM system such as Zendesk, I would definitely say have a look at it. If anything, go with the little trial period on it. Just get familiar with it. That's what we've done. Once you've got familiar with it was pretty straightforward to bring it in and transfer across. So yeah, I would recommend it highly. Yeah, give it a go guys. It's very easy, very straightforward.
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