---
title: "Compare Podium vs Text Request 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Podium and Text Request based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/164285-167015/Podium-vs-Text-Request"
page_type: "comparison"
language: "en"
publication_date: "2026-10-19"
---

# Podium vs Text Request Features and Cost Comparison

Last updated October 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PodiumText Request2/4 selected

[Podium](https://www.capterra.com/p/164285/Podium/)[4.2 (526)](https://www.capterra.com/p/164285/Podium/reviews/)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

[## Podium](https://www.capterra.com/p/164285/Podium/)[4.2 (526)](https://www.capterra.com/p/164285/Podium/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [526 reviews](#user-reviews)

Positive

437

Neutral

29

Negative

60

[## Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Starting Price

$47.99/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

MR

Based on [1,193 reviews](#user-reviews)

Positive

1,111

Neutral

64

Negative

18

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Goldie

4.8 (1,173)

* * *

Starting Price

$19.99

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### TextP2P

5.0 (130)

* * *

Starting Price

$21.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (1,006)

* * *

Starting Price

$69.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

### Twilio

4.4 (514)

* * *

Starting Price

$0.01

Usage Based

Free Trial

Free Version

* * *

User rating

88%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,997 reviews from customer communications management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Not enough reviews

Feature ratings

SMS Messaging

3.5

Social Media Integration

2.9

Email Management

3.7

Chat/Messaging

4.4

Customer Database

1.0

\--%Fit

Missing features

Feature ratings

SMS Messaging

4.7

Social Media Integration

NA

Email Management

NA

Chat/Messaging

4.6

Customer Database

NA

User satisfaction

User satisfaction

4.2

User reviews[526](https://www.capterra.com/p/164285/Podium/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

3.9

Customer support

4.0

User satisfaction

4.6

User reviews[1,193](https://www.capterra.com/p/167015/Text-Request/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$47.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small to midsize local businesses across industries including auto dealerships, home services, retail, aesthetics, medical spas, dental practices, and healthcare.

Best for

From small businesses to entire franchise brands, Text Request is the affordable business texting software built for healthcare professionals, insurance agencies, staffing agencies, tutors, and more.

## User reviews

Pros & cons

LK

Larry K.

IT Manager

> "Podium offers a streamlined platform that allows you to manage your customer and call center interactions seamlessly."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7189000)

IS

Ilayda S.

Marketing Director

> "It’s obviously designed with service businesses in mind, so some features that are common in retail, like inventory..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6788331)

JA

Jhovanny A.

Receptionist- New Client Liaison

> "What i liked most about Podium was the all in one communication found in the application. Whether it was direct messages,..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7067082)

JL

Jessica L.

Dispatcher, Project manager, Purchasing manager

> "The typed transcripts are not always accurate."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7097935)

IS

Ilayda S.

Marketing Director

> "I love that I can respond to customer inquiries via SMS quickly, while not switching between platforms including sending..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6788331)

JO

Jim O.

CEO

> "Customer service was the deal-breaker."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7185773)

ClJ

Céline J.

Social Media Manager

> "It works well with our setup — we can send payment links and bulk SMS to clients quickly and securely."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6873049)

ZD

Zach D.

director

> "The interface can be a little overwhelming at times."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6773800)

EB

Eli B.

CEO

> "From the Podium dashboard, you are able to connect with your past customers via email or text to prequalify their..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6035779)

JB

Jessica B.

Marketing Manager

> "Not being able to contact a person with issues."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496)

BB

Brendan B.

Sales Consultant

> "So easy to send secure payment links and send mass-messages."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6546850)

JT

Justin T.

COO

> "Absolute predatory and bottom notch customer service."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7036877)

VS

Vikas S.

office manager

> "One of the notable features of Podium is its ability to help businesses improve their online reputation by automating the..."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___4703528)

EB

Eli B.

CEO

> "You may only want to use podium for one specific feature and have to pay for an annual plan that includes features you..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6035779)

RA

Rick A.

Attorney

> "All in one interface, mostly seamless communication portal, partial functionality standalone app."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6169494)

AD

Andy D.

President

> "It took over three months for them to release my phone number ($1800), and now they are saying that I "automatically"..."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976)

TQ

Tyler Q.

Director of Business Development

> "We found a more robust cost effective solution for our company with Sinch MessageMedia."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

Julie Anna E.

Marketing Manager

> "We had a manager leave at our company and they continued sending emails to her email address for a year and a half!..."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

HDD

H David D.

Installed Sales Manager

> "Easy to communicate with customers, request reviews and get payments either at the jobsite or from the office. "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6004170)

RG

Ravin G.

CEO

> "Do your own research before investing your time and money here."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6885478)

AM

Atendi M.

IT Manager

> "It supports live chat and makes meeting customer satisfaction easy"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6165401)

RM

Rowena M.

online seller

> "From an admin perspective, the mobile app is less enlightening than the browser version.- Monitoring conversations is..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

TH

Trinity H.

General Manager

> "I like that chats are assigned to the person that answers and then disapears from others use."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6145420)

CW

Casey W.

Office Manager

> "The anayltics dashboard is not very deep and there are times where i didnt receive alerts."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6504344)

HL

Holly L.

Business Development Manager

> "Great way to get Reviews with easy text and email links to send."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6480197)

Brandon B.

Owner

> "They will make HUGE mistakes like porting away your personal number with NO accountability or concerns for your business."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6236312)

JB

Jessica B.

Marketing Manager

> "How easy everything is to use."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496)

SW

Sean W.

Vice President

> "They did provide one less month payment , but that was not even close to many months with no proper service."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6455240)

WS

Whitney S.

Paralegal

> "I like the platform for messaging to our clients."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

TQ

Tyler Q.

Director of Business Development

> "It took 2 billing cycles and a few calls to finally cancel."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

DM

Dickson M.

Cyber security

> "Having discussions assigned to me allows me to quickly begin addressing inquiries and setting up appointments with..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4331751)

WS

Whitney S.

Paralegal

> "We had several outages, and it was the worst because our clients could not get ahold of us."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

DP

Dan P.

Marketing

> "We enjoy gathering reviews from customers that have either purchased a vehicle or serviced a vehicle at our dealership."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4376893)

Scott S.

Owner

> "the worst company I've ever dealt with!"

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6712204)

ML

Michael L.

President and Physician

> "I like the ability to integrate my business landline number with SMS capability. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

Julie Anna E.

Marketing Manager

> "Today I got a 16 step instructions document from a rep, with no help."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

AM

Atendi M.

IT Manager

> "It makes handling customer experience easy"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6165401)

DM

Dickson M.

Cyber security

> "Does not offer notifications or gives too many alerts, is difficult to identify or locate the person you are speaking..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4331751)

Jennifer K.

Marketing Manager

> "Easy for our employees to use on both mobile and desktop."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6497136)

TQ

Tyler Q.

Director of Business Development

> "We no longer using Podium due to price."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

SW

Sam W.

Service Advisor

> "In less than 1 month, Podium has helped grow communications with customers and provided positive feedback for the..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4923823)

SW

Sean W.

Vice President

> "Continuous IT tickets that had months with inadequate service."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6455240)

HR

Heather R.

Office Manager

> "I didn't have any issues with the program while using it"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6540937)

WS

Whitney S.

Paralegal

> "Podium phones is the worst."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

WS

Wiatt S.

Receptionist

> "Podium is useful in billing, scheduling, assisting patients at home, and reducing phone calls in the clinic which makes a..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3487106)

MH

Michaela H.

Marketing Manager

> "Their sales team is relentless and a little on the shady side."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6067297)

JF

Josh F.

COO

> "Podium helps us track our Google reviews, collect payments, and communicate with customers"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3829636)

KK

Kat K.

Owner

> "I had to dispute with my credit card company through several months, and now I’m being harassed by them for an..."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___4669007)

LV

Leah V.

Admin Assistant

> "We were pleased with the Podium texting feature that patients could communicate in this form and begin a chat from our..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3559690)

DK

Devon K.

Sales Associate

> "Price was definetely not a good aspect of this product"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6243444)

DP

Dana P.

Brand Ambassador

> "Well, I didn't get the competitive they promised me, but I love their automated posts for a 4 star and above rating."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4787932)

Julie Anna E.

Marketing Manager

> "Communication is a huge issue."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

RM

Rowena M.

online seller

> "The Facebook integration makes it simple to turn messages into leads.+ "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

VR

Verified Reviewer

Director of Institutional Sales

> "Now the customer service help feels like I'm chatting with overworked, underpaid, and uninterested grumpy teenagers."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912)

WS

Whitney S.

Paralegal

> "The interface is user friendly and very easy to navigate."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

VR

Verified Reviewer

Director of Institutional Sales

> "The employees and I complained so much about the glitch issues of Swell that our company returned to Podium. "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912)

Jennifer K.

Marketing Manager

> "Easy setup on our website."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6497136)

AD

Andy D.

President

> "This has been an awful experience. "

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976)

CR

Cheyenne R.

MA

> "Easy to navigate and gets the job done fairly quickly"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6461937)

LA

Lisa A.

Owner

> "Quickbooks lack of integration and sane for PestRoutes"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4862935)

RV

Robin V.

Administrator

> "Loved the fact that I could email and text on the same screen."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4319516)

ML

Michael L.

President and Physician

> "It was good until I stumbled upon problems on their end, and they do not respond to these problems in a timely fashion. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

SC

Shauna C.

Operations Manager

> "Our customers are happy with the communication options that we have."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4377565)

KW

Kevin W.

Owner

> "I tried to work through the onboarding team to see if there was something I was missing but couldn't get a response and..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3484335)

AA

Amanda A.

Insurance Claims Manager

> "We use it daily to text with our customers who love to communicate via text messages."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3297042)

ML

Michael L.

President and Physician

> "I hope they iron out their problems so I don't ever have to speak to anyone at Podium Customer Service. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

BW

Bird W.

Sales

> "It helps me organize customers, keep communication lines open, and allows me to communicate easily and effectively..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2649007)

MC

Mikey C.

VP Marketing

> "Eventually support dropped off and no longer saw the value in the pricing"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4765030)

CG

Carrie G.

Office Manager

> "This will help us track all of our online reviews, help us survey customers, and help us make payment options easier for..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2514294)

VS

Vikas S.

office manager

> "one potential downside of Podium is its pricing"

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___4703528)

BH

Brooke H.

Admin

> "Text templates make appointment reminders simpler, automated google review invitations sent when we complete a job has..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2519158)

CE

Celeste E.

Administrative Supervisor

> "Very little of our client base bothered providing reviews."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4033050)

SB

Sheena B.

GENERAL MANAGER

> "the system is very user friendly and the reports for our leads are great to use"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4344340)

CB

Caitlin B.

Payroll and Tax Coordinator

> "There are updates often that change the layout and can make it difficult to navigate while getting used to the new layout."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3685274)

MC

Mikey C.

VP Marketing

> "Loved their software and initially their support was amazing, we saw this as worthy of the price tag."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4765030)

EH

Elle H.

Marketing Director

> "The payment processing was not something we could use because it doesn't sync up with your website or inventory."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3940446)

Isabella H.

Project Analyst

> "What I like the most about this software is that it allows to carry out all its functionalities from a single panel,..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2495156)

ML

Michael L.

President and Physician

> "They very rarely respond in a timely fashion."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

VR

Verified Reviewer

Director

> "Reports and charts coming out of customer interactions is useful for review meetings"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3191188)

Brandon H.

Termite Sales Manager

> "Once you send out reviews to a customer you can’t send another one even if it has been months."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3461872)

RA

Rick A.

Attorney

> "All in one interface, mostly seamless communication portal, partial functionality standalone app."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6169494)

ZD

Zach D.

director

> "The interface can be a little overwhelming at times."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6773800)

AW

Amanda W.

Administrative Assistant

> "The texting feature is really convenient for our patients and they like being able to get real-time responses without..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3030785)

CB

Caitlin B.

Payroll and Tax Coordinator

> "There are updates often that change the layout and can make it difficult to navigate while getting used to the new layout."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3685274)

VR

Verified Reviewer

Executive

> "I love how simple it is to navigate and how effective it is to reach out to customers and chat with them when they really..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3396652)

PM

Patrick M.

Client Advisor

> "Hard to navigate between reviews and FB messages"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2501524)

MM

MM M.

Brand Marketing Manager

> "I appreciate the simplicity of it's functionality to reach customers directly and collect reviews."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2648990)

LA

Lisa A.

Owner

> "Quickbooks lack of integration and sane for PestRoutes"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4862935)

RM

Rowena M.

online seller

> "The Facebook integration makes it simple to turn messages into leads.+ "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

AK

Ashley K.

Director of Marketing

> "The integration was very long and drawn out when we thought it was going to be very straight forward, and the software..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2515232)

TS

Tammy S.

Client Advisor

> "I also like the integration with our CRM software"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2502934)

MM

MM M.

Brand Marketing Manager

> "I dislike that the integration for the version of Profit that we operate is not functional."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2648990)

JU

Josh U.

Sales Representative

> "Podium is exceptionally easy to use and integrates nicely into my day to day tasks as a Sales Representative. "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2526091)

ZD

Zach D.

director

> "The interface can be a little overwhelming at times."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6773800)

JB

Jessica B.

Marketing Manager

> "How easy everything is to use."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496)

Scott S.

Owner

> "the worst company I've ever dealt with!"

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6712204)

WS

Whitney S.

Paralegal

> "The interface is user friendly and very easy to navigate."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

AD

Andy D.

President

> "This has been an awful experience. "

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976)

CR

Cheyenne R.

MA

> "Easy to navigate and gets the job done fairly quickly"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6461937)

EB

Evan B.

Owner

> "This company is the worst company I have worked with so far in my life."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3829478)

VR

Verified Reviewer

Director of Institutional Sales

> "Podium is incredibly user-friendly."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912)

DW

Darren W.

Marketing Coordinator

> "I began to question the validity of Podiums claims and asked numerous times if they could provide an actual report on..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325)

VR

Verified Reviewer

Director

> "Support team is great"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3191188)

MP

Marina P.

Marketing Manager

> "Also, I think that support doesn't work weekends from when we had an issue and I had to call that I wash I got."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2500826)

[View Reviews](https://www.capterra.com/p/164285/Podium/reviews/)

MR

Monisha R.

Admin

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651)

MC

Mellissa C.

Instructor

> "I'm not too fond of the resolved feature, ideally, it helps you to keep an eye on conversations that may need to be handled at a later..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

CN

Christoffer N.

Technician

> "I use text request for work and I like the templates that we have saved so I don’t have to type out the same message over and over..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6580437)

TC

Tim C.

Instructor

> "The contacts link doesn't work, so you have to send a message to someone to be able to add them to your contacts list. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605356)

AA

Allison A.

Managing Director

> "I also really love that its set up to mark messages as resolved/unresolved versus read and unread, so that the things that still..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6607704)

SS

Stephanie S.

Owner and boxing trainer

> "Biggest problem is that new texts do not appear on screen when I’m at my computer. And the re-sorting of texts, lack of indication of..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004114)

ES

Emily S.

People Services Specialist

> "I love that Text Request gives you the ability to communicate with all necessary employees through one single platform."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6576471)

MM

Marilee M.

clinical support specialist

> "took awhile to figure out how to save document/image sent by text req to pt chart."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618734)

CD

Chrystina D.

Patient Services Coordinator

> "I really like the group message and schedule ahead feature because it allows me to easily schedule appointment reminders for patients..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191337)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "For all of the benefits of Text Request, I have found that the platform often lags or becomes unusable; There are often errors loading..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

SR

Sydney R.

Vet Receptionist

> "I love the ability to schedule messages and use templates for reaching out to clients."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6582860)

AR

Abby R.

Sales Support

> "Not able to color coordinate the squares of different messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616037)

AD

Alex D.

Vice President of Technical Recruiting

> "What I love most about Text Request is that SMS messaging allows me to instantly connect with candidates and clients in just a few taps..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060459)

SF

Sarah F.

Sales

> "I do not like that you have to press "accept" when you change the first messages shown."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

MG

Milousa G.

Customer service representative

> "It simplifies interactions, making them more accessible, and includes automation features for responses and reminders, which save time..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Additionally, since I began using Text Request nearly 2 years ago, we have never had the ability to use the "mark as paid" feature; We..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

GG

Greg G.

Owner-Operator

> "I love that we are able to use our landline phone number with Text Request, just as we were with Zipwhip, as we use it for sending and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

MB

Moriah B.

Client Services Director

> "Sometimes the multifactor authentication is problematic."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618846)

BJ

Bryce J.

VP of Sales

> "I like how text request lets us get chat requests on the website and then takes the chat to their phone so they aren't stuck online -..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278051)

EP

Elliott P.

Sales Professional

> "The only con I can think of is that sometimes when entering a new contact, it will say there was a problem saving, but upon reloading..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6004181)

AS

Autumn S.

Site Manager

> "Having an app specifically designated for client service allows me to disengage and focus on my family during off-hours without losing..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6007843)

SC

Sean C.

Location Manager

> "Can get a little slow, occasionally you can lose your current conversation"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6573095)

KA

Kristen A.

General Manager

> "We love all of the features such as customized templates for easy sending and scheduled messages so we can automate important..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358643)

ER

Erica R.

Recruiter

> "Unable to unsend messages send to associates"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605377)

ST

Sarah T.

CSR

> "Overall, Text Request has been a reliable tool for enhancing our customer communication strategies through text messaging, offering..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6398571)

BS

Brittany S.

Practice Manager and Veterinary Technician

> "Finally, I do wish that clients would NOT receive a text notification once their payment has been canceled as it tends to confuse..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6269425)

SF

Sarah F.

Sales

> "I like that you can put little tag color dots to keep the messages organized."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6569065)

CS

Candace S.

Safety Manager

> "I wish sharing images showed up as an image on my teams cell phone, instead it shows up as weird file they have to click."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283748)

EH

Errin H.

Patient Services Coordinator

> "It is helpful to have something that allows for multiple helpful features such as automatic texts reply's when out of office, and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278156)

TT

Theresa T.

Human Resources Manager

> "I can't send confidential information to employees"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6567837)

RS

Rachael S.

Owner

> "What I really liked about it is that they offer a demo for you to look at and it allows you to talk and communicate with a specialist..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6300230)

MY

Mikhaila Y.

Franchisee Owner

> "Especially when you are trying to fix a mistake in the text without deleting everything you've written, or when trying to copy or paste..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6157052)

AS

Austin S.

Junior Accountant

> "I love that it allows multiple users to respond to the same customers, and as a team we can keep track of who has been responded to and..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191331)

GB

Greg B.

Director of operations

> "The Chrome extension is a bit wonky at times (only appears on one tab, missing notification chimes)."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6029922)

GR

Gabrielle R.

Secretary

> "I do enjoy the personalization feature so each staff member can have their own account and signature to notify the clients who is..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6191345)

VR

Verified Reviewer

I.T. Marketing

> "If it were to integrate with our main program we use for scheduling and routing, we'd solely use it. But our program doesn't play nice..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

CL

Catherine L.

Veterinarian

> "This saves us countless hours, and allows us to rapidly give simple results, reminders and check on clients after visits."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6542687)

VR

Verified Reviewer

Patient Care Coordinator

> "I have found the only downside is not having a 30-second delay in sending the text so you can stop it from going out to the wrong..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6229257)

JS

Jennifer S.

office manager

> "Text Request simplifies appointment confirmations through text messaging, allowing us to reach patients quickly and effectively."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280319)

LB

Liz B.

Broker

> "It isn't very user friendly, hard to navigate, have to go to different areas to send group messages, adding images requires text."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285263)

JK

Jessica K.

Peer Recovery Support Specialist

> "I like that numerous employees can have access to the text line from their own devices and all monitor it as we go on about our..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6060954)

SF

Stephanie F.

Owner

> "We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

CF

Cynthia F.

Business Manager

> "The ability to have a template, enter the phone number/name, then hit send saves us so much time to focus on other tasks!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362024)

CC

Cheri C.

Member Advocate

> "Not sure if it is Text Request itself or my company, but my messages get lost in my co-workers due to our organization's size."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6500349)

MC

Mellissa C.

Instructor

> "I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

SL

Stephen L.

Program Director

> "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257)

MB

Moriah B.

Client Services Director

> "Great way to connect with clients and helps to send them review requests."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6618846)

KR

Keaton R.

New Construction Consultant

> "DLC Processing time is slower than I had hoped and they charge you 25% additional per month while you wait."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6439673)

LC

Loralei C.

Reservations Agent

> "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146)

AH

Alex H.

Owner

> "I hate how the system organizes texts and I cannot find the text I just sent. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268689)

MM

Matthew M.

Sales

> "Helped close business on many occasions allowing me to get back with a HOT client sooner."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6590974)

KB

Kasey B.

Claims Secretary

> "I hate that I have to click somethin in order to see the whole conversation and I hate that I am not notified when I have a message."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6078562)

DD

Daniel D.

Countersales

> "Its great to have people send pictures so you don't have to give out your personal number"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605382)

TL

Tanya L.

Dispatcher

> "On the mobile app, it sometimes freezes up and I have to kill the sessions to get it to refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268955)

SR

Silexa R.

recruiter

> "I am able to text all the candidates I have, it is another means to reach out to them, plus the email and direct Ph calls, It is a very..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6049931)

GR

Gonzalo R.

Lead Instructor

> "I don't like it; the interface is so not user-friendly."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616699)

TV

Tonya V.

Assistant

> "What I like most about Text Request is that I can text candidates or send a group message What without calling each person."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6272908)

MB

Mackenzie B.

Regional Support Specialist

> "to be honest i dont have many dislikes other than when you click on the name in a text it brings up the address book and not the text"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6006854)

SM

Sean M.

President

> "Sharing across multiple users is very convenient! And customer service is top notch, they are very responsive."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6571967)

JL

Jaiden L.

Parts Specialist

> "Not being able to send just pictures without text in the message."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6316558)

DA

Daniel A.

sale person

> "the google extension because i can sent message faster"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616911)

JH

JOSE H.

Agent

> "Using text request on the cell phone, there is usually a delay in receiving the messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278640)

VT

Vimi T.

Customer Service Rep

> "Text request is great compared to another text company I used for another company, but there is always room for improvement!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6572165)

SF

Stephanie F.

Owner

> "Text Request used to alert us of incoming messages but that function stopped working."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6273212)

MG

Milousa G.

Customer service representative

> "The app integrates well with other business tools, streamlining operations and improving customer engagement in real-time."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

JA

Jocelyn A.

Esthetics Program Director

> "Sometimes I get replies that I'm not aware of because my staff thinks I'm messaging from my cell phone and not the app."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6050052)

ER

Erica R.

Recruiter

> "It’s efficient, easy to use, and perfect for maintaining clear communication with associates, whether we're working remotely or on-site."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6605377)

KF

Kayleigh F.

Case Manager

> "Our office receives spam messages often and it would be nice if we could delete the messages."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6268965)

CW

Cody W.

Internet Sales Manager

> "An affordable alternative to many other text platforms, Text Request is bursting with features and options. While our company may not..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6142412)

LB

Laura B.

HR Coordinator

> "The text request mobile app KILLS my cell phone battery (android)."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6280437)

JT

Jennifer T.

Recruit Lead

> "I like being able to send texts to clients and health professionals using the extension directly from their screen in our internal..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6274234)

KZ

Kristen Z.

Recruiter

> "Cons are that it can be a little laggy and sometimes does nto auto refresh"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6351250)

TT

Theresa T.

Human Resources Manager

> "I can reach people quickly without using my own phone."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6567837)

MB

Meghan B.

Director of Communications

> "Sometimes the search does not recognize numbers I have texted before."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6270879)

CR

Cynthia R.

CSR

> "It is really easy to use, love how you able to set group chats and set times to send out a message."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6621334)

HM

Hannah M.

Director of Marketing

> "Figuring out the best way to add contact information was difficult at first and can be hard to keep up with."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6278146)

GG

Greg G.

Owner-Operator

> "I looked into 3 other texting platforms for my business when making the switch, and Text Request seemed to be what would be best for..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

WP

Westin P.

Clinical Research Coordinator

> "Right now I am not loving the laggy UI when scrolling - it seems to stutter no matter what device I am on."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6152052)

SH

Sidney H.

Ticket Operations Manager

> "The abilities it has to communicate with customers, track data, send detailed information is incredible."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6507744)

JP

Jacob P.

Admissions

> "Sometimes the search doesn't work when looking up contacts."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6272608)

MC

Mellissa C.

Instructor

> "I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6617684)

SL

Stephen L.

Program Director

> "I wish web ui would stay on the display option I select instead of reverting to what seems like the default option."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6250257)

GG

Greg G.

Owner-Operator

> "The desktop browser Dashboard is very user friendly and easy to use."

[See full review](https://www.capterra.com/p/167015/Text-Request/#SoftwareAdvice___6025285)

MS

Madison S.

CSR Agent

> "At first, I had a hard time setting up my account/account layout."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285447)

BR

Brenda R.

Business Development Representative

> "The user interface is simple, well built and intuitive, people with low tech knowledge can find their way without any trouble."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4988900)

JS

Jared S.

Senior Claims Adjuster

> "Difficult to understand layout and sorting."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6049742)

LW

Lottie W.

Coordinator

> "I like the layout too!"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6194893)

SP

Stanley P.

Owner

> "Too much on the screens"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6283152)

AW

Alisha W.

owner

> "Text request integrated fairly well with MINDBODY. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4411163)

VR

Verified Reviewer

I.T. Marketing

> "We did use it for everything for a few months when our integrated option failed us."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6358344)

KR

Kyle R.

Lawn care manager

> "Integration from our old texting software to this one was nice."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4347362)

JH

Josh H.

Dispatcher

> "Our LOU EVOSUS also does not communicate/integrate well with the Google Chrome plug-in"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4371783)

JG

Jay G.

owner

> "Love the chrome integrations and ease of use"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___3464698)

JE

Jacob E.

Pharmacist in Charge

> "difficult to integrate with other software for us"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4348632)

EM

Emerald M.

Administrative Assistant

> "has made it easy to follow up with many things"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616039)

GR

Gonzalo R.

Lead Instructor

> "I don't like it; the interface is so not user-friendly."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6616699)

RP

Rachel P.

Office Manager

> "There are times when we have just a simple question or something we need to get out to a mass amount of people and this way is so..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6325661)

BP

Barbara P.

Program Director

> "Some of the administrative functions are hard to navigate."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6523373)

AS

Arunha S.

Human Resources Coordinator

> "User friendly, Ease of Use, Efficiency in Communication, Automation and Templates, Integration, Analytics and Reporting."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6426897)

FN

Fred N.

manager

> "It's not user friendly and hard to navigate ."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6285248)

AP

Amber P.

CSR

> "I think that Text request is wonderful. and easy and helpful."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6603806)

NL

Nancy L.

Client Care Specialist

> "Some of the function are very hard to work with."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___3464688)

MR

Monisha R.

Admin

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy..."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6549651)

AA

Ace A.

Owner

> "Terrible customer service. "

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6249300)

LC

Loralei C.

Reservations Agent

> "Text Request offers powerful messaging features that enable businesses to excel in customer engagement and operational efficiency."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6362146)

EH

Elizabeth H.

Shelter Coordinator

> "So far there is nothing that I have not liked about your service"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6460995)

SM

Sean M.

President

> "Sharing across multiple users is very convenient! And customer service is top notch, they are very responsive."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6571967)

BB

Becky B.

Admin

> "We have had problems and not able to fix due to bad customer support"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___4838850)

MG

Milousa G.

Customer service representative

> "The app integrates well with other business tools, streamlining operations and improving customer engagement in real-time."

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___6392570)

JT

Jose T.

CEO

> "Not very helpful, not customer friendly, and it’s all about the money for TextRequest"

[See full review](https://www.capterra.com/p/167015/Text-Request/#Capterra___5012555)

[View Reviews](https://www.capterra.com/p/167015/Text-Request/reviews/)

## User interface

[Podium](https://www.capterra.com/p/164285/Podium/)

4.25 (526)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

4.63 (1,193)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Podium

Top features

28/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Communications Strategy Development
-   Compliance Management
-   Content Management
-   Create Content
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbound Identification
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Channel Coverage
-   Multi-Language
-   On-Demand Communications
-   Open Listening
-   Personalization
-   Physical Media
-   Regulatory Compliance
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/164285/Podium/#features)

Text Request

19/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Autoresponders
-   Batch Communications
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Communications Strategy Development
-   Compliance Management
-   Content Management
-   Create Content
-   CRM
-   Customer Database
-   Customer History
-   Customizable Branding
-   Email Management
-   Feedback Management
-   Generative AI
-   Inbound Identification
-   Inbox Management
-   Interaction Tracking
-   Interactive Content
-   IVR
-   Knowledge Base Management
-   Multi-Channel Communication
-   Multi-Channel Coverage
-   Multi-Language
-   On-Demand Communications
-   Open Listening
-   Personalization
-   Physical Media
-   Regulatory Compliance
-   Reporting & Statistics
-   SMS Messaging
-   Social Media Integration
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/167015/Text-Request/#features)

### Recognition

No recognitions have been awarded to Podium

No recognitions have been awarded to Text Request

### Deployment & support

Podium

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Text Request

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Podium

-   By Podium
-   Located in United States
-   Founded in

Text Request

-   By Text Request
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Podium](https://www.capterra.com/p/164285/Podium/)[4.25 (526)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.37 (514)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Contact vendor for pricing

Price

$0.0079

4.2

Features

4.5

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/164285-180158/Podium-vs-Twilio-Communications-Platform)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[4.69 (16,476)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

$47.99/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/167015-180345/Text-Request-vs-WhatsApp)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.25 (526)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.63 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Contact vendor for pricing

Price

$20/month

4.2

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/156699-164285/Klaviyo-vs-Podium)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,064)](https://www.capterra.com/p/180348/Viber/reviews/)

$47.99/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/167015-180348/Text-Request-vs-Viber)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.25 (526)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Contact vendor for pricing

Price

$16/month

4.2

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153508-164285/Omnisend-vs-Podium)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,439)](https://www.capterra.com/p/180347/Telegram/reviews/)

$47.99/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/167015-180347/Text-Request-vs-Telegram)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.25 (526)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Contact vendor for pricing

Price

$12/month

4.2

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-164285/Constant-Contact-vs-Podium)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.36 (705)](https://www.capterra.com/p/141842/Weave/reviews/)

$47.99/month

Price

$199/month

4.5

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-167015/Weave-vs-Text-Request)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.25 (526)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[TextP2P](https://www.capterra.com/p/183310/Text-P2P/)[4.95 (130)](https://www.capterra.com/p/183310/Text-P2P/reviews/)

Contact vendor for pricing

Price

$21/month

4.2

Features

4.9

4.3

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/164285-183310/Podium-vs-Text-P2P)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,006)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$47.99/month

Price

$69/month

4.5

Features

4.3

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-167015/Bitrix24-vs-Text-Request)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.25 (526)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Trumpia](https://www.capterra.com/p/131015/Trumpia-2-0/)[4.49 (120)](https://www.capterra.com/p/131015/Trumpia-2-0/reviews/)

Contact vendor for pricing

Price

$55/month

4.2

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/131015-164285/Trumpia-2-0-vs-Podium)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

vs

[Wati](https://www.capterra.com/p/204314/WATI/)[4.58 (207)](https://www.capterra.com/p/204314/WATI/reviews/)

$47.99/month

Price

$59/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/167015-204314/Text-Request-vs-WATI)