# Compare Podium vs Goldie 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Podium and Goldie based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164285-268055/Podium-vs-Goldie

---

# Podium vs Goldie Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PodiumGoldie2/4 selected

[Podium](https://www.capterra.com/p/164285/Podium/)[4.3 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

[## Podium](https://www.capterra.com/p/164285/Podium/)[4.3 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [522 reviews](#user-reviews)

Positive

436

Neutral

27

Negative

59

[## Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$19.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

EW

SK

DE

Based on [1,129 reviews](#user-reviews)

Positive

1,095

Neutral

25

Negative

9

## Summary

* * *

Key features rated by users

Features selected based on 6,440 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

SMS Messaging

3.5

Mass Texting

2.8

Campaign Scheduling

1.0

Message Personalization

\--

Scheduled Messaging

\--

\--%Fit

Not enough reviews

Feature ratings

SMS Messaging

4.8

Mass Texting

\--

Campaign Scheduling

\--

Message Personalization

\--

Scheduled Messaging

\--

User satisfaction

User satisfaction

4.3

User reviews[522](https://www.capterra.com/p/164285/Podium/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

3.9

Customer support

4.0

User satisfaction

4.8

User reviews[1,129](https://www.capterra.com/p/268055/Goldie/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$19.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Podium caters to businesses across automotive, health and wellness, home services, and retail industries.

Best for

Goldie is used by hair salons, nail salons, barbershops, lash techs, makeup artists, med spas, massage therapists, personal trainers, and tattoo artists.

## User reviews

Pros & cons

JA

Jhovanny A.

Receptionist- New Client Liaison

> "What i liked most about Podium was the all in one communication found in the application. Whether it was direct messages,..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7067082)

IS

Ilayda S.

Marketing Director

> "It’s obviously designed with service businesses in mind, so some features that are common in retail, like inventory..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6788331)

IS

Ilayda S.

Marketing Director

> "I love that I can respond to customer inquiries via SMS quickly, while not switching between platforms including sending..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6788331)

JL

Jessica L.

Dispatcher, Project manager, Purchasing manager

> "The typed transcripts are not always accurate."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7097935)

ClJ

Céline J.

Social Media Manager

> "It works well with our setup — we can send payment links and bulk SMS to clients quickly and securely."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6873049)

AD

Andy D.

President

> "It took over three months for them to release my phone number ($1800), and now they are saying that I "automatically"..."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976)

VS

Vikas S.

office manager

> "One of the notable features of Podium is its ability to help businesses improve their online reputation by automating the..."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___4703528)

RM

Rowena M.

online seller

> "From an admin perspective, the mobile app is less enlightening than the browser version.- Monitoring conversations is..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

EB

Eli B.

CEO

> "From the Podium dashboard, you are able to connect with your past customers via email or text to prequalify their..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6035779)

ZD

Zach D.

director

> "The interface can be a little overwhelming at times."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6773800)

HL

Holly L.

Business Development Manager

> "Great way to get Reviews with easy text and email links to send."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6480197)

CW

Casey W.

Office Manager

> "The anayltics dashboard is not very deep and there are times where i didnt receive alerts."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6504344)

WS

Whitney S.

Paralegal

> "I like the platform for messaging to our clients."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

JT

Justin T.

COO

> "Absolute predatory and bottom notch customer service."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7036877)

ML

Michael L.

President and Physician

> "I like the ability to integrate my business landline number with SMS capability. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

Brandon B.

Owner

> "They will make HUGE mistakes like porting away your personal number with NO accountability or concerns for your business."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6236312)

BB

Brendan B.

Sales Consultant

> "So easy to send secure payment links and send mass-messages."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6546850)

SW

Sean W.

Vice President

> "They did provide one less month payment , but that was not even close to many months with no proper service."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6455240)

Jennifer K.

Marketing Manager

> "Easy for our employees to use on both mobile and desktop."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6497136)

RG

Ravin G.

CEO

> "Do your own research before investing your time and money here."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6885478)

SW

Sam W.

Service Advisor

> "In less than 1 month, Podium has helped grow communications with customers and provided positive feedback for the business."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4923823)

WS

Whitney S.

Paralegal

> "We had several outages, and it was the worst because our clients could not get ahold of us."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

HR

Heather R.

Office Manager

> "I didn't have any issues with the program while using it"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6540937)

JB

Jessica B.

Marketing Manager

> "Not being able to contact a person with issues."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496)

WS

Wiatt S.

Receptionist

> "Podium is useful in billing, scheduling, assisting patients at home, and reducing phone calls in the clinic which makes a..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3487106)

SW

Sean W.

Vice President

> "Continuous IT tickets that had months with inadequate service."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6455240)

RA

Rick A.

Attorney

> "All in one interface, mostly seamless communication portal, partial functionality standalone app."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6169494)

EB

Eli B.

CEO

> "You may only want to use podium for one specific feature and have to pay for an annual plan that includes features you..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6035779)

TQ

Tyler Q.

Director of Business Development

> "We found a more robust cost effective solution for our company with Sinch MessageMedia."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

Julie Anna E.

Marketing Manager

> "We had a manager leave at our company and they continued sending emails to her email address for a year and a half! Despite..."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

HDD

H David D.

Installed Sales Manager

> "Easy to communicate with customers, request reviews and get payments either at the jobsite or from the office. "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6004170)

WS

Whitney S.

Paralegal

> "Podium phones is the worst."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

JF

Josh F.

COO

> "Podium helps us track our Google reviews, collect payments, and communicate with customers"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3829636)

DK

Devon K.

Sales Associate

> "Price was definetely not a good aspect of this product"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6243444)

LV

Leah V.

Admin Assistant

> "We were pleased with the Podium texting feature that patients could communicate in this form and begin a chat from our..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3559690)

TQ

Tyler Q.

Director of Business Development

> "It took 2 billing cycles and a few calls to finally cancel."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

AM

Atendi M.

IT Manager

> "It supports live chat and makes meeting customer satisfaction easy"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6165401)

AD

Andy D.

President

> "This has been an awful experience. "

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976)

DP

Dana P.

Brand Ambassador

> "Well, I didn't get the competitive they promised me, but I love their automated posts for a 4 star and above rating."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4787932)

Scott S.

Owner

> "the worst company I've ever dealt with!"

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6712204)

RM

Rowena M.

online seller

> "The Facebook integration makes it simple to turn messages into leads.+ "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

LA

Lisa A.

Owner

> "Quickbooks lack of integration and sane for PestRoutes"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4862935)

TH

Trinity H.

General Manager

> "I like that chats are assigned to the person that answers and then disapears from others use."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6145420)

ML

Michael L.

President and Physician

> "It was good until I stumbled upon problems on their end, and they do not respond to these problems in a timely fashion. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

JB

Jessica B.

Marketing Manager

> "How easy everything is to use."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496)

KW

Kevin W.

Owner

> "I tried to work through the onboarding team to see if there was something I was missing but couldn't get a response and..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3484335)

WS

Whitney S.

Paralegal

> "The interface is user friendly and very easy to navigate."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

ML

Michael L.

President and Physician

> "I hope they iron out their problems so I don't ever have to speak to anyone at Podium Customer Service. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

Jennifer K.

Marketing Manager

> "Easy setup on our website."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6497136)

Julie Anna E.

Marketing Manager

> "Today I got a 16 step instructions document from a rep, with no help."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

CR

Cheyenne R.

MA

> "Easy to navigate and gets the job done fairly quickly"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6461937)

DM

Dickson M.

Cyber security

> "Does not offer notifications or gives too many alerts, is difficult to identify or locate the person you are speaking with,..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4331751)

DM

Dickson M.

Cyber security

> "Having discussions assigned to me allows me to quickly begin addressing inquiries and setting up appointments with clients."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4331751)

TQ

Tyler Q.

Director of Business Development

> "We no longer using Podium due to price."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

DP

Dan P.

Marketing

> "We enjoy gathering reviews from customers that have either purchased a vehicle or serviced a vehicle at our dealership."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4376893)

MC

Mikey C.

VP Marketing

> "Eventually support dropped off and no longer saw the value in the pricing"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4765030)

AM

Atendi M.

IT Manager

> "It makes handling customer experience easy"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6165401)

VS

Vikas S.

office manager

> "one potential downside of Podium is its pricing"

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___4703528)

MC

Mikey C.

VP Marketing

> "Loved their software and initially their support was amazing, we saw this as worthy of the price tag."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4765030)

CB

Caitlin B.

Payroll and Tax Coordinator

> "There are updates often that change the layout and can make it difficult to navigate while getting used to the new layout."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3685274)

AW

Amanda W.

Administrative Assistant

> "The texting feature is really convenient for our patients and they like being able to get real-time responses without..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3030785)

EH

Elle H.

Marketing Director

> "The payment processing was not something we could use because it doesn't sync up with your website or inventory."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3940446)

EB

Evan B.

Owner

> "Sales was good. Once I paid money, I was literally forgotten about, not one person would train me or get back to me and..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3829478)

ML

Michael L.

President and Physician

> "They very rarely respond in a timely fashion."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

RM

Rowena M.

online seller

> "It is simple to utilize for the entire crew here."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

MH

Michaela H.

Marketing Manager

> "Their sales team is relentless and a little on the shady side."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6067297)

DR

Diego R.

Practice Director

> "The responses would show up on our Google page within a day."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3855197)

KK

Kat K.

Owner

> "I had to dispute with my credit card company through several months, and now I’m being harassed by them for an outstanding..."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___4669007)

JT

Jacqueline T.

csr

> "Its very user friendly as well as reliable and has alot of useful features for small and big businesses."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3863032)

Brandon H.

Termite Sales Manager

> "Once you send out reviews to a customer you can’t send another one even if it has been months."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3461872)

RV

Robin V.

Administrator

> "Loved the fact that I could email and text on the same screen."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4319516)

Julie Anna E.

Marketing Manager

> "Communication is a huge issue."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

DW

Darren W.

Marketing Coordinator

> "The UX may not be as great as Podium but the delivery rates are much better which is leading to us having more leads (and..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325)

VR

Verified Reviewer

Director of Institutional Sales

> "Now the customer service help feels like I'm chatting with overworked, underpaid, and uninterested grumpy teenagers."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912)

Jordan B.

VP

> "It is expensive but allows us to reach our clients and accept payments the way that they want to and in a secure way."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2889926)

VR

Verified Reviewer

Director of Institutional Sales

> "The employees and I complained so much about the glitch issues of Swell that our company returned to Podium. "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912)

SC

Shauna C.

Operations Manager

> "Our customers are happy with the communication options that we have."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4377565)

ML

Michael L.

President and Physician

> "Customer service is horrific. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

AA

Amanda A.

Insurance Claims Manager

> "We use it daily to text with our customers who love to communicate via text messages."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3297042)

DW

Darren W.

Marketing Coordinator

> "I began to question the validity of Podiums claims and asked numerous times if they could provide an actual report on sends..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325)

[View Reviews](https://www.capterra.com/p/164285/Podium/reviews/)

EW

Emma W.

Aesthetic practitioner lash and brow tech

> "It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079755)

AS

Angela S.

Owner

> "I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

SK

Samantha K.

Beautician

> "What I love most about Goldie is that you can take deposits directly through the app, and if you ever need to change..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

MB

Marius B.

Hair colourist

> "The fact i cannot zoom in to see the whole day at once, and i have to scroll up and down to be able to see the whole day..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7027148)

DE

Doreen E.

Dog Groomer

> "Online booking for clients, enabling clients to book online and have the convenience of canceling and rescheduling at their..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6768418)

CR

Chloe R.

beauty salon

> "The fact clients can’t have and use goldie as an application on their phone and see their appointments in one place"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7094205)

AW

Albert W.

Master Barber

> "It combines ease of use, strong security, solid scheduling tools, and efficient payment processing—making it a great fit for..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055710)

HM

Hollie M.

Dog Groomer

> "However it’s annoying how the website link has to have Goldie before it as it doesn’t look like a proper website at the moment..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7104844)

AF

Ashleigh F.

pet grooming

> "I really enjoy being able to book my appointments on there for my grooms and it allows me to see who the appointment is for and..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7003834)

VR

Verified Reviewer

Massage Therapist

> "There's a few small quirks that I wish were different such as, asking a client to respond YES if they want reminders rather..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6857328)

JJ

Jazzlyn J.

House cleaning

> "It allows my business to run smoother and allows my clients to book securely and professionaly."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

JG

Jazmin G.

Owner and Esthetician

> "I don’t like that all of Goldie’s customer support requires you to talk to a bot and then wait for an email 5-48 hours later."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

NW

Nicole W.

Owner

> "It makes it more convenient for me as well as my customer to log into the app and schedule their appointments with me."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7054539)

JJ

Jazzlyn J.

House cleaning

> "Which sometimes causes a delay in my business operational and slows me down from paying employees."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

KW

Katie W.

Dog Groomer

> "Starting a new business was extremely daunting and I didn't know where to start in terms of a website or client forms and..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7115949)

CJ

Connor J.

Car sales and detailing

> "I know they have it when they make and appointment but dose not seem to be the same for making booking for them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7023769)

TS

Tillie S.

Aesthetics practitioner

> "Lay out compared to other systems I tried as well as a free customised website which really helps clients when online booking!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7052360)

MB

Megan B.

Beautician

> "I dont like the fact you cant use paypal as a payment method rather than just bank cards."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079700)

ZT

Zoe T.

Nail tech

> "I love the personalised online profile, the ease of use, the options to import data. How I get to view how many times my client..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055127)

SP

Shana P.

Owner - Pet Sitter

> "Often times will glitch when trying to load the calendar."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7059578)

MB

Megan B.

Beautician

> "The way it can colour-code for certain services really helps with booking people in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079700)

SJ

Sarah J.

Salon Owner

> "I was unable to remove the payment option from messages to clients."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047188)

EC

El C.

Nail Technician

> "The customer service is impressive, any email I’ve sent was replied too so quickly with all my questions answers and any issues..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7045982)

DJ

Dalyzia J.

Boss mama

> "What I don’t like is how there’s not an option to do split payments when I have clients who have cash and card"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7011876)

TP

Tink P.

Owner

> "It’s the small niceties such as staring workweek on Monday, a legible week view, and a simple website all at a great value."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6795389)

PE

Page E.

Owner and operater of a hair salon suite

> "I cant customize per appointment. And i cant tell when my card reader is coming in"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7004187)

SK

Samantha K.

Beautician

> "I love how it prompts me to take deposits and reminds me about appointments — it just makes everything easier."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

MS

Makeyla S.

Business Owner

> "Sometimes there is minor bugs and glitches but so does any app."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7097956)

JR

Jenny R.

Salon owner

> "It helps me with marketing and reminder messages to which is important for me."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

PE

Page E.

Owner and operater of a hair salon suite

> "The client cant tip over 100% of the service value. And I cant adjust timing while making an appointment."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7004187)

AW

Albert W.

Master Barber

> "The interface is clean, the menus are intuitive, and most features are placed where you’d expect them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055710)

JR

Jenny R.

Salon owner

> "I don’t like the amount of time it takes for pay outs at the start."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

JD

Jerilynn D.

Owner

> "I really like the appointment and scheduling management features, but I especially enjoy the expense tracking."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7034741)

DE

Doreen E.

Dog Groomer

> "Does not send personalized appointment reminders with dates and times of clients appointments."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6768418)

EW

Emma W.

Aesthetic practitioner lash and brow tech

> "It’s great it comes with a mini website all built for you, I was up and running in a day and my clients love it"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079755)

KN

Katie N.

Groomer

> "Can’t send pictures via text message, can’t set up automated reminders more than 4 weeks in the future"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6640488)

GW

Genevieve W.

Dog groomer

> "It's a very easy scheduling system and has lots of add on that help with marketing and customer organization."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7030588)

DM

Dan M.

Barber

> "They don’t book but it remains blocked for 30min to 1hr."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047865)

MW

Megan W.

Owner

> "I love that people can book online but I’m able to choose where I send the link so it isn’t Available to everyone if I don’t..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6876832)

MK

Michael K.

Aesthetic practitioner

> "However, I only lasted about eight months there before realizing how much I missed the simplicity and user-friendly design of..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7064812)

HM

Hollie M.

Dog Groomer

> "I love the message reminders you can do so easily and quickly and how you get notified to send them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7104844)

BP

Bianca P.

Owner

> "Goldie customer service could be a little hard to get in touch with."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7074403)

BP

Bianca P.

Owner

> "It had good features like easy appointment scheduling and client reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7074403)

JA

Jessie A.

Nail Technician

> "I disliked the small amount of customizability of the booking website through Goldie."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7013765)

SJ

Sarah J.

Salon Owner

> "This option was great otherwise but as I use the software to communicate with clients I needed this feature."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047188)

CG

Carrie G.

Cosmetologist

> "The only drawback I have is the pro and pro plus separation."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7032224)

IA

Izzy A.

Nail tech and lashes

> "I love that my clients are able to get those messages to remind them about their appointment and they’re able to confirm as..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6833848)

ME

Mekhi E.

Photographer

> "Also I don’t like how you can not create custom automated messages based on what type of service is booked."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6458901)

MC

Michelle C.

Owner

> "I love getting updates from options I can still add and suggestions to make my site better."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7115032)

ZT

Zoe T.

Nail tech

> "The booking diary is hard to read as it’s so spread out."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055127)

JR

Jenny R.

Salon owner

> "Now they have added the new schedule next appointment button at the checkout that’s so much easier to."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

JJ

Jazzlyn J.

House cleaning

> "Sometimes my money takes days to deposit."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

JG

Jazmin G.

Owner and Esthetician

> "I like the expenses feature and the customizable website."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

VR

Verified Reviewer

Massage Therapist

> "A majority of my clients dislike accounts, but want to pay by card on file."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6857328)

KF

Kieran F.

Driving instructor

> "Great for automated text reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7046010)

AS

Angela S.

Owner

> "Sometimes it's difficult to find the exact answer I'm looking for."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

CB

Chelsea B.

Beauty Therapist

> "It's really easy to use, creates a small website looking booking system for you which looks great and was really easy to set up"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7030024)

LB

Lisa B.

Mobile cat groomer

> "I also don’t take payments through the app so am unable to see total profit."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6814531)

JG

Jazmin G.

Owner and Esthetician

> "Overall I think Goldie has been a good option for my booking system as I am newly getting my business started."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

LN

Luke N.

Owner

> "Will not send texts to clients. And for some reason takes a while to update with a new appointment on other staff members apps."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6748605)

SJ

Sarah J.

Salon Owner

> "Colour coded services menu which is great for more visual people."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047188)

JG

Joanna G.

Hair dresser

> "Atm I can only book at a salon and mobile I have to manually put the service in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6621568)

JH

Jess H.

Sole trader

> "Very easy to set up with transferring clients data across & booking appointments in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020051)

AS

Angela S.

Owner

> "I also had an issue setting up my business hours."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

SL

Sarah L.

Owner

> "I’ve used 3 booking systems since having my own business and I feel that Goldie is finally the right fit for me and my business."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6838813)

MI

Michael I.

CMT

> "No Online marketing option via sms or email in mass text, mms leaves a mark - everyone knows other patients number which..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___5073760)

RS

Reneasha S.

Hairstylist

> "I also like that I am able to customize my app."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7037449)

SM

Suzette M.

Pet Groomer

> "I can't make much updates or appointments on my pc without it freezing my phone app. When that happens I have uninstall then..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___5004362)

AM

Arrabella M.

Owner

> "I like that Goldie offers the same features that every other premium grooming software offers at an even better price point..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6840939)

JW

John W.

CEO

> "Sometimes I cannot charge the card on file more than 100 or so dollars."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6328346)

SK

Samantha K.

Beautician

> "The switch from Fresha was so smooth, and the Goldie team have been amazing — they reply so quickly whenever I need help."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

JO

Joe O.

Owner

> "Cannot get in touch with the help team at all have been having issues with payment and trying to get in touch with them for..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6679624)

JO

Jessica O.

Master Hairstylist

> "I like also the way it helps my business keep track of services"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6795370)

AH

Aveis H.

Owner

> "Please remove that phrasing from the checkout process."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7015038)

AM

Anna M.

Owner

> "I like the product upsell after customers complete an appointment."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7041041)

MH

Maria H.

Licensed Nail Technician

> "This is especially frustrating for my clients because I don’t want to have to make their experience any more complicated!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7012992)

MH

Maria H.

Licensed Nail Technician

> "I like the help it brings me to schedule people and send out reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7012992)

VJ

Vakeishia J.

Nail tech

> "Website not fully a website and no discounts to provide yk customers"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6321061)

JC

Jenny C.

Makeup artist

> "Scheduling and deposits makes life easier!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7056849)

RP

RILEY P.

OWNER

> "I OFTEN HAVE MULTIP0LE CLIENTS IN ONE SESSION AND THE FUNCTIONALITY DOESNT FIT TOO WELL FOR MORE THAN ONE CLIENT AT A TIME."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6191929)

[View Reviews](https://www.capterra.com/p/268055/Goldie/reviews/)

## User interface

[Podium](https://www.capterra.com/p/164285/Podium/)

4.26 (522)

4.75 (1,129)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Podium

22/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/164285/Podium/#features)

Goldie

Top features

23/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/268055/Goldie/#features)

### Recognition

No recognitions have been awarded to Podium

No recognitions have been awarded to Goldie

### Deployment & support

Podium

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Goldie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Podium

-   By Podium
-   Located in United States
-   Founded in 2014

Goldie

-   By Goldie
-   Located in United States
-   Founded in

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