# Compare FRONTSTEPS vs HOA Start 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HOA Start and FRONTSTEPS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164415-215897/FrontSteps-vs-HOA-Start

---

# HOA Start vs FRONTSTEPS Features and Cost Comparison

Last updated May 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HOA StartFRONTSTEPS2/4 selected

[HOA Start](https://www.capterra.com/p/215897/HOA-Start/)[4.9 (88)](https://www.capterra.com/p/215897/HOA-Start/reviews/)

[FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/)[3.7 (64)](https://www.capterra.com/p/164415/FrontSteps/reviews/)

[## HOA Start](https://www.capterra.com/p/215897/HOA-Start/)[4.9 (88)](https://www.capterra.com/p/215897/HOA-Start/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

AS

Based on [88 reviews](#user-reviews)

Positive

86

Neutral

1

Negative

1

[## FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/)[3.7 (64)](https://www.capterra.com/p/164415/FrontSteps/reviews/)

Starting Price

$75.00/month

Value-for-Money

3.4

Functionality

3.5

Ease of Use

3.5

Customer Service

3.6

Reviews Sentiment

EA

EA

Based on [64 reviews](#user-reviews)

Positive

42

Neutral

6

Negative

16

## Send this comparison chart to my inbox

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## Summary

* * *

Features in HOA Software

33 / 43

Only HOA Start

-   Activity Tracking
-   Alerts/Notifications
-   Fee Collection

Best performer

35 / 43

Only FRONTSTEPS

-   API
-   Customizable Branding
-   Inspection Management

User satisfaction

User satisfaction

4.9

User reviews[88](https://www.capterra.com/p/215897/HOA-Start/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.9

User satisfaction

3.7

User reviews[64](https://www.capterra.com/p/164415/FrontSteps/reviews/)

Ease of use

3.5

Functionality

3.5

Value for money

3.4

Customer support

3.6

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$75Per Month

-   Free version
-   Free trial

Best for

Best for

Homeowners Associations, Condominium Associations, Master Associations, Professional Management Firms, Self-Managed HOAs

Best for

\- Association management companies - HOA property management companies - Self-managed HOAs and COAs

## User reviews

Pros & cons

AS

Alex S.

Residential Manager

> "There’s still room for improvement, especially in the maintenance request tracking and photo preview features, but even with those limitations,..."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6825023)

AS

Alex S.

Residential Manager

> "Right now, the only options are “Approved” or “Rejected,” which isn’t enough for real-time updates or follow-through."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6825023)

KB

Kurt B.

President

> "Their on-boarding process is best of class--along with FAQs, Tutorials, and great onboarding specialists. "

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6830804)

KR

Kathy R.

Website Committee Chairperson

> "That it's not FREE - ha ha.... never would expect something this good to be free. "

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6874844)

MW

Mark W.

Mgr

> "Jazmin and rest of client service team not only worked with us but also completed activities and offered suggestions to make our community..."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6822418)

VR

Verified Reviewer

Board Member

> "Others offered either the bare minimum, or were geared and priced toward large & complex associations, or their pricing tiers were based on # of..."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___4474963)

ZN

Zeke N.

President

> "Great place to store Association documents - meeting minutes, contact lists, contractor recommendations, invoices, contracts, etc."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6432957)

JL

Jb L.

HOA Vice President

> "The household data import/upload has been a little complex, but the big one for use was the inability to delete it (as an admin) and start over."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___4459617)

SW

Steven W.

Secretary

> "We are now upgrading and they created tailored videos for our review to assist us in making a decision."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6826808)

JC

James C.

President

> "Pricing is expensive for our HOA and difficult to justify with the members"

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6199225)

MW

Mark W.

Mgr

> "We introduced Stripe for member assessment payments and the team worked with us to get that established as well."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6822418)

SA

Scott A.

Vice President

> "The export/import feature doesn't seem to be quite right, I'm losing some data upon import and currently working with support on the issues."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___4471837)

AS

Alex S.

Residential Manager

> "The best part about HOA Start is their support ticket system—it’s fast, reliable, and actually solves problems quickly."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6825023)

PO

Paul O.

Web Guy

> "As we sent "live" we discovered a software glitch that create some stress during the registration. "

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___4598869)

JP

James P.

Treasurer

> "Starting with a zoom meeting, and allowing use of a test site prior to committing it was a very quick and easy decision to purchase their..."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6594716)

HT

Hank T.

President

> "I really dont have anything that I liked least about this website setup."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6165120)

SW

Scott W.

Communications Committee Webmaster

> "The other great bonus is providing the ability for our homeowners to make online payments (ACH or Credit Card) via the Stripe integration with..."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6278639)

SA

Scott A.

Vice President

> "Our previous website went offline unexpectedly, without notice or warning."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___4471837)

BH

Ben H.

President

> "HOA Start allows us to have a clean and effective website for our community."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___6798932)

EB

Edward B.

HOA Treasurer

> "Our old website was useless."

[See full review](https://www.capterra.com/p/215897/HOA-Start/#Capterra___4459257)

[View Reviews](https://www.capterra.com/p/215897/HOA-Start/reviews/)

Edward A.

Financial accountant

> "I also appreciate the user-friendly interface and how it empowers residents, board members, and managers to..."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6867473)

CH

Cory H.

Lifestyle Director

> "Again, constant issues with certain features not working, and extremely slow response time on correction."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6746296)

Edward A.

Financial accountant

> "That kind of focus on transparency and efficiency is something I really value in a software platform."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6867473)

CG

Colby G.

President

> "Personally, having lead our migration to Frontsteps from a prior platform and being a power user, sometimes I..."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6304865)

VT

Vanessa T.

Operations Director

> "We recently transitioned from a third-party portal provider to Frontsteps Community and are really happy with..."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6326048)

LF

Lisa F.

Chief Operating Officer

> "Always cost. "

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6334763)

LF

Lisa F.

Chief Operating Officer

> "Ease of use for our client as well as the many options that put information at their fingertips. "

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6334763)

PA

Peter A.

Association Vice President

> "The instructions and how to videos are out dated and no timeframe to update."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#SoftwareAdvice___3605761)

PB

Paul B.

Webmaster

> "Comprehensive capabilities work well for our community"

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6695632)

PA

Peter A.

Association Vice President

> "A lot of features there isn’t a way to undo."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#SoftwareAdvice___3605761)

LF

Lisa F.

Chief Operating Officer

> "They truly are working with you thru whatever issue you have to overcome and find resolution. "

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6334763)

PA

Peter A.

Association Vice President

> "It’s difficult to speak to a real person, especially with the financial support."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#SoftwareAdvice___3605761)

CG

Colby G.

President

> "The ease of use of both Caliber and Frontsteps is critical to our managers being efficient in their daily tasks."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6304865)

PA

Peter A.

Association Vice President

> "Tech and customer support is horrible."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#SoftwareAdvice___3605761)

IK

Irene K.

Secretary in Excellente Village

> "Very Happy This was a problem that I had tried to correct for quite a while"

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6455509)

CM

Craig M.

Owner/Operations Manager

> "The compliance features on the Surface tablets was unusable."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2961056)

CG

Colby G.

President

> "They are always innovating and improving the software based on feedback we can provide to them."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___6304865)

RL

Richard L.

Treasurer- Administrator/manager

> "I was tol we could not."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___3837865)

AY

Angela Y.

Community Manager

> "Homeowner payments and notifications are definitely the best part of this site, and of course, the ability to..."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2301008)

SR

Sean R.

manager

> "Only negative would be the online help platform, needs some additional tutorial videos for us guys who know..."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2400192)

BS

Brandy S.

Executive Business & People Administrator

> "We like how it can handle both accounting and community management items so only one software is needed."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2700282)

SW

Sue W.

Resident of a condo association

> "I believe there are a few “bugs” but, also feel that integration with the condo owners/association may not be a..."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2584652)

DR

Debra R.

Director

> "It as helps BOD to send out bulletins to the community with ease."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2529378)

BS

Brandy S.

Executive Business & People Administrator

> "Delinquency process is the area we have struggled the most to get the software to function with our process."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2700282)

BS

Brenna S.

nurse practitioner

> "I like that i can stay connected with my neighborhood through this website."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2814072)

FR

Fred R.

Executive Director

> "Background Graphics - inability to change - but it doesn't effect functionality"

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2835748)

DL

Doug L.

Controller

> "Caliber is easy to learn and use. When issues arise the customer service team is able to quickly resolve. "

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2479535)

BS

Brenna S.

nurse practitioner

> "Again, being charged a large fee to pay dues seems outrageous to me, again, not sure if this is a fronts steps..."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2814072)

SR

Sean R.

manager

> "Great platform that delivers a user friendly website for our clients. "

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2400192)

LC

Laurie C.

Associate III

> "Not intuitive enough."

[See full review](https://www.capterra.com/p/164415/FrontSteps/#Capterra___2357182)

[View Reviews](https://www.capterra.com/p/164415/FrontSteps/reviews/)

## User interface

4.90 (88)

[FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/)

3.70 (64)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

HOA Start

33/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/215897/HOA-Start/#features)

FRONTSTEPS

Top features

35/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/164415/FrontSteps/#features)

### Recognition

HOA Start is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value HOASoftware (2026) 

Best Value HOASoftware (2025) 

Best Value HOASoftware (2023) 

No recognitions have been awarded to FRONTSTEPS

### Deployment & support

HOA Start

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

FRONTSTEPS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HOA Start

-   By HOA Start
-   Located in United States
-   Founded in

FRONTSTEPS

-   By FRONTSTEPS
-   Located in United States
-   Founded in 2006

## Popular Comparisons

[HOA Start](https://www.capterra.com/p/215897/HOA-Start/)[4.90 (88)](https://www.capterra.com/p/215897/HOA-Start/reviews/)

vs

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (585)](https://www.capterra.com/p/146693/PayHOA/reviews/)

$39/month

Price

$54/month

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/146693-215897/PayHOA-vs-HOA-Start)

[HOA Start](https://www.capterra.com/p/215897/HOA-Start/)[4.90 (88)](https://www.capterra.com/p/215897/HOA-Start/reviews/)

vs

[Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/)[4.64 (98)](https://www.capterra.com/p/237509/Easy-HOA/reviews/)

$39/month

Price

$49/month

4.7

Features

4.5

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/215897-237509/HOA-Start-vs-Easy-HOA)