# Compare isolved vs Freshteam 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare isolved and Freshteam based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164417-166825/iSolved-vs-Freshteam

---

# isolved vs Freshteam Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

isolvedFreshteam2/4 selected

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

[Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [646 reviews](#user-reviews)

Positive

487

Neutral

68

Negative

91

[## Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.4 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

Starting Price

$1.20/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [209 reviews](#user-reviews)

Positive

186

Neutral

20

Negative

3

## Not a match? Find software alternatives tailored to your priorities.

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User rating

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of reviewers  
rated it above 4 stars

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### Workday HCM

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 18,940 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Feature ratings

Payroll Management

4.4

Employee Database

4.2

HR Management

NA

Time & Attendance

4.1

Employee Management

4.3

\--%Fit

Missing features

Feature ratings

Payroll Management

NA

Employee Database

4.5

HR Management

NA

Time & Attendance

NA

Employee Management

4.0

User satisfaction

User satisfaction

3.9

User reviews[646](https://www.capterra.com/p/164417/iSolved/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.7

User satisfaction

4.4

User reviews[209](https://www.capterra.com/p/166825/Freshteam/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.3

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$1.20Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries.

Best for

Businesses of all sizes

## User reviews

Pros & cons

JP

Jennifer P.

Product Manager

> "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747)

SB

Sara B.

Payroll and Benefits Admin

> "There are delayed responses or sometimes inconsistencies in responses from customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270)

LC

Lisa C.

HR Admin Asst

> "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

AF

Ally F.

Office Manager

> "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Ashlee B.

Senior Customer Support Specialist

> "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

KF

Kathryn F.

Office Manager

> "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even those..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824)

KS

Kirsten S.

Implementation Specialist

> "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with ease."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270)

TA

Thomas A.

Owner

> "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application as TD..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

DS

Diamond S.

Safety

> "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having paystubs..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295)

JO

Joshua O.

Associate Director of Operations

> "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

Sagar L.

HR Manager

> "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324)

VR

Verified Reviewer

COO

> "Too much restrictions, and charging for every little thing. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

MM

Melissa M.

Scheduler

> "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381)

VR

Verified Reviewer

Director of Operations

> "It was not very user friendly to request time off, find benefit info or timecard info."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

AF

Ally F.

Office Manager

> "Payrolls that only paid mileage, skipping the employees’ actual hours worked."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

AB

Aaron B.

CEO

> "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you need..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

LC

Lisa C.

HR Admin Asst

> "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

TM

Tracey M.

Client Success HCM Consultant

> "It offers so much for large businesses but doesn't forget the one employee companies."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420)

CH

Cecily H.

OWNER

> "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the holiday."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

JN

Jhavi N.

Payroll Specialist

> "Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

KS

Kayla S.

Payroll System Specialist

> "They do have decent customer support but the issues are always caused by upgrades."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482)

AR

Anahi R.

HR and Payroll Coordinator

> "Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

JN

Jhavi N.

Payroll Specialist

> "Customization options may be limited, and some users report occasional glitches or slow support response times."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

VR

Verified Reviewer

CEO

> "I did hire two techs from the resumes they produced but had more and better luck on my own."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600)

JO

Joshua O.

Associate Director of Operations

> "Moreover, employees have reported high levels frustration in locating basic payroll information."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

MQ

Mary Q.

HR and Finance Administrator

> "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483)

BW

Brian W.

Human Resources Manager

> "As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

LC

Lisa C.

HR Admin Asst

> "Isolved has simplified our difficult payroll process. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

MBS

Mary Beth S.

Front desk clerk

> "Inability to view multiple pay stubs at once."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272)

JG

Jordana G.

Owner

> "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting space..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

LS

Luz S.

HR Director

> "Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403683)

Robert F.

Manager

> "I love using isolved for our dependent care accounts. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

TA

Thomas A.

Owner

> "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when you..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

VR

Verified Reviewer

COO

> "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and easy..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

NV

Nereida V.

HR Director

> "Turnover metrics report requires develop and it does not work as it should, without you creating a special report"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875)

JN

Jhavi N.

Payroll Specialist

> "Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

CH

Cecily H.

OWNER

> "Missing tax filings, missing tax payments, the list of errors goes on and on."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

NM

Nicole M.

HR Benefits Specialist

> "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

KB

Karissa B.

Product Solutions Specialist

> "There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6465528)

AE

Andrew E.

Payroll Administrator

> "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other users..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

CH

Cecily H.

OWNER

> "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

HZ

Heather Z.

Owner

> "The customer service for the payroll solutions is prompt and provides great customer service.."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

AF

Ally F.

Office Manager

> "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

MB

Matt B.

Manager

> "The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6467252)

AF

Ally F.

Office Manager

> "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Cora T.

Payroll Specialist

> "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!"

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094)

HZ

Heather Z.

Owner

> "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

JG

Jordana G.

Owner

> "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

VR

Verified Reviewer

Development Manager

> "I appreciated the quick processing with using the issued payment card, too."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940)

JT

Jamie T.

HR

> "This system is the worst I've ever used in my 20+ HR/payroll career."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389)

Tiffany G.

Tax Analyst

> "I handle all taxes for our organization so the tax engine is the most important part for me."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6330487)

Lynne W.

Financial Assistant

> "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having iSolved..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

WF

Will F.

Director

> "Isolved has been a great partner and quickly resolves support tickets."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151)

TS

THOMAS S.

president

> "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

EC

Emily C.

Vice President

> "The product works, and has allowed us to do more than our previous interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672)

BB

Brendan B.

Sales

> "The security code almost every time you log in is also just a small annoyance."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904)

AE

Andrew E.

Payroll Administrator

> "There is also a ton of resources made available to you to help you improve professionally."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

JS

Jason S.

Chief

> "Minor lagging and some delay in back logging."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6353198)

MJ

Marietta J.

Implementation manager

> "Overall, this is an excellent product that can be tailored to meet your organization's specific requirements."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6842726)

EF

Esmeralda F.

Accounts Payable and Payroll Administrator

> "Administrators cannot upload a profile photo."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6408001)

HZ

Heather Z.

Owner

> "The payroll process is streamlined and customer service is helpful."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

EK

Emmanuel K.

Sr. Business Administrator

> "It's not as user friendly as it can be."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122)

BW

Brian W.

Human Resources Manager

> "Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

AG

Amy G.

admin

> "We asked for a rate reduction and no one followed up and they refused to apply the credits they originally offered."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6387624)

Dara G.

Owner

> "The customer service reps were mostly pleasant."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7083777)

LL

Lindsey L.

ADMINISTRATIVE ASSISTANT

> "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452)

JN

Jhavi N.

Payroll Specialist

> "It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

CH

Cecily H.

OWNER

> "Admin and employee interface is outdated, difficult to use and frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

EP

Emily P.

Assistant Controller

> "It was perfect for our company and our time keeping needs on our construction sites."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

MC

Mike C.

Director of Human Resources

> "The platform is useful, the training for new platforms has been effective."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855910)

AR

Anahi R.

HR and Payroll Coordinator

> "The only issue I've had with iSolved is the login link."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

NM

Nicole M.

HR Benefits Specialist

> "I love that their customer service teams are very quick to help when we run into any issues."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

SO

Selva O.

Payroll Coordinator

> "They have too many updates, which cause a lot of errors and angry clients!"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6420946)

AB

Aaron B.

CEO

> "It is an affordable solution that has many features and customizable options. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

Ashlee B.

Senior Customer Support Specialist

> "The only real downside is that the sheer number of features can be overwhelming."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

[View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

VR

Verified Reviewer

People Operations Manager

> "Freshteam has streamlined all of our recruitment needs along with that we were able to solve test feature as well with..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106)

VR

Verified Reviewer

Ops Director

> "Some features feel limited especially around customization and reporting."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___7061578)

KW

Katarzyna W.

Technical Support Specialist

> "That I could have all the info I needed to gather in one place, that it integrated with other software that we use..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4622312)

SrP

Sérgio P.

CEO

> "The absence management and the team calendars are not integrate with google calendar."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3675163)

SB

Shweta B.

Talent Acquisition Manager

> "Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one Application..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655377)

HL

Haleema L.

Consultant

> "The support team was not as helpful as we would have liked them to be."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___5018145)

DM

Debbie M.

HR Manager

> "We like that you can set up an interview time and then post interview, the system prompts you to record feedback."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3687700)

VR

Verified Reviewer

Sr. BDM

> "Reporting structure might be improved, some time i am not able to find the proper report."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671028)

AH

Andy H.

Tech Director

> "Our overall management of our team has improved dramatically, we have gone from manual processes, which were hard to..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050)

Aviva R.

COO

> "There were some parts of the interface - notably adding users - that were not intuitive"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3671862)

GD

Ganesh D.

Head of Strategy

> "Great automation in HRM, now lets make it more fun and engaging for employees to log, browse, etc."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655035)

SN

Srivathsan N.

Manager - HR

> "There is no dedicated SPOC who will act as a backend support unlike their competition."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919)

RP

Rakhee P.

Teacher and freelancer

> "The free edition is a fantastic deal for an SMB to manage basic tasks like monitoring personal time off."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484)

WL

Wei L.

HR Manager

> "The candidate profile page has too many tabs for my liking and the design of the pages can use some updates."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2933588)

WS

Will S.

Chief of Staff

> "Great tool for our team to transparently see our hiring process and who is in what stage."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657503)

CB

Caitlin B.

People Operations Manager

> "There are some features that are either missing or that I haven't figured out how to use yet, like how to email..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467)

RS

Roshni S.

Head People & Culture

> "My recruitment team loves the ease of use of this software and their favorite feature has been the ATS and having the..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655208)

JM

Jaya M.

Founder

> "Initially was difficult to track applications."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3654997)

PH

Paige H.

Finance Manager

> "We went through a fundraising round and had to consolidate all of this information onto Freshteam quickly, and the..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657778)

PN

Phoebe N.

HR Administrator

> "Some elements are difficult to edit and involve a long process to edit a small detail, limited customization. "

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2963537)

DN

Duncan N.

COO

> "Freshteam is a pretty comprehensive HR system - covers standard HR functionality, leave management, recruitment..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625)

SR

Sushmita R.

HR Executive

> "Does not parse resumes properly."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655148)

DA

Dridge A.

HR Manager

> "It really helps keep our Employee information organized in one place accessible wherever is needed."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657782)

MR

Manish R.

Founder

> "I believe it is a bit complex for a new team member to understand."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655192)

SD

Saurabh D.

Manager HR

> "The thing that I like about freshteam is the UI, it stands out compared to any other ATS that I have used, the..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939361)

IS

Iliyana S.

OA

> "The system is great but the support is super slow and sometimes don't answer with days! When it comes to HR people..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942769)

VR

Verified Reviewer

Director of Engineering

> "The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635)

AP

Abhay P.

CTO

> "Analytics and bugs."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3665223)

Lee A.

Founder

> "The ability to collaborate across team members is also another really important feature to us."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3662035)

RB

Rajesh B.

Founder

> "As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2942896)

AR

Alexis R.

recrutier

> "It has been good for the price as we grow the team we are going to need something that works better with all of our..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657632)

VR

Verified Reviewer

Director of Engineering

> "There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932635)

TS

Thirunarayan S.

Manager Talent Acquisition

> "User Friendliness - easy to manoeuver - customisable features - good for process automation across all stages of..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655288)

LC

Laura C.

Marketing Manager

> "There are work arounds - just makes it a bit harder to maintain consistency across job postings etc."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935642)

RS

Rohit S.

Director

> "earlier we used as a Sales reporting tool and liked their functionality and use of access."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655165)

MH

Mark H.

President

> "Some features we do no use."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3658153)

VR

Verified Reviewer

People Operations Manager

> "Everything is really easy to manage and most importantly I love the reports feature which helps us in taking out the..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3841106)

TM

Tashira M.

Office Manager

> "Some of the features weren't as intuitive or user friendly, like emailing candidates straight from Freshteam."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014)

HC

Harsh C.

Data Architect

> "The way it has helped in achieving our hiring workflows, mainly for interviews, during our evolution of the processes..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931778)

BK

Blake K.

Executive Director, President, Founder

> "I also don’t feel the need to pay for 50 employees when it will be several years to grow to that."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2939083)

UA

Uwe A.

Gesundheitscoach

> "It is simply priceless, especially in the area of ​​job advertisements and job exchanges."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3688459)

NS

Nataraj S.

CTO

> "Resume parsing and display, especially word document is not good."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931102)

AH

Andy H.

Tech Director

> "Freshteam is an intuitive, easy to use and administer product, that takes the hassle out of people / team management."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656050)

TB

Tiffani B.

Sales Professional

> "After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2466670)

JV

Justine V.

People and Culture Coordinator

> "Overall, a good experience with excellent customer support however the functionality’s and integrations are not quite..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655530)

PD

Parasar D.

Sr. HR Executive

> "you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2199972)

Crisbin J.

Chief Executive Officer

> "Ease of use and simple interface makes fresh teams the best software out there to manage teams."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3672971)

MS

Maria S.

Human Resources Manager

> "Can't see certain values when looking at certain employee info."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944131)

CG

Claire G.

HR Associate

> "FreshTeam is easy for employees to use and keep their details updated, additional fields can be added to make the..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2956626)

PD

Parasar D.

Sr. HR Executive

> "Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2199972)

SR

Surya R.

CoFounder

> "Customer Support is one top pros would like to highlight to upcoming user I can say from my exp."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655012)

VR

Verified Reviewer

Founder

> "The interview feedback mechanism is not up to the mark"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954755)

BE

Beluchukwu E.

COO

> "It has a lot of features and its highly customizable."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657529)

VJ

Vicky J.

HR Manager

> "No cons as such but I do face difficulty using the same in low network speed."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2930824)

SN

Srivathsan N.

Manager - HR

> "The Admin/Super Admin has good control and features."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655919)

VR

Verified Reviewer

Director of Demand Gen

> "The number of times I've asked our recruiting team 'can't we just <blank>' and their response has been 'Freshteam can't..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3079291)

RC

Raphael C.

Operations

> "The automatic workflows save a huge amount of time"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3656377)

JC

James C.

Product Owner

> "Lacked some refinement and a bit sluggish."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2944005)

AR

Ashley R.

Director of Product Lifecycle

> "Managing our staff has been a daunting and insecure task, but Freshteam allowed us to keep all of our employee data in..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955522)

CB

Caitlin B.

People Operations Manager

> "The pre-written template emails are not very good but they're easy to rewrite and store!"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2932467)

TM

Tashira M.

Office Manager

> "We were able to take a step in the direction towards a paperless process which was helpful. When we first started using..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2957014)

VR

Verified Reviewer

CEO

> "Some basic features are missing, like the company tree, which makes no sense not to have, especially when you can see a..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2751033)

RM

Rashmi M.

TA Manager

> "Its high customisable and thats what I love abut it."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655082)

KB

Kiah B.

Owner

> "Cost is pricey, especially for smaller companies."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2955795)

RP

Rakhee P.

Teacher and freelancer

> "It is quite simple to track and work together with coworkers on this."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4501484)

Harshal K.

CEO

> "Sometimes it becomes overwhelming to use all the features."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2967326)

DK

Deepa K.

Recruitment

> "Its good but quite a few features can be made better"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___4474897)

PK

Praveen K.

Recruitment Associate

> "one point lost for an important feature we were expecting"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2935667)

VJ

Vivek J.

Director

> "Its very easy to customise the overall recruitment process."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655128)

Amogh J.

CEO

> "I bought $50 per month option and was never able to post a job because never got my issues with customer support..."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2218853)

SK

Sunil K.

CSD Mgr

> "easy to use to manage client data without any issue"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655609)

YC

Yolie C.

Sr. Talent Agent/Managing Partner

> "Reporting was a bit tricky hard to find"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2954787)

DN

Duncan N.

COO

> "The Google calendar and SSO integration is great, and the security features are sufficiently strong."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2938625)

Amogh J.

CEO

> "They take 4 days to reply and live chat feature does not work either."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2218853)

BB

Brook B.

Corporate Recruiter

> "In addition to the software being so easy to use, the customer service experience has been absolutely fabulous."

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3657638)

LD

Lisa D.

HR Manager

> "The ability to search keywords is not there. "

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2447201)

AM

Arjun M.

Art director

> "Management is easy and helps keep a track"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___3655362)

AeL

Aimée L.

IT recruiter junior

> "One of the feature I miss is having a special part to create a talent pool"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2430897)

CT

Callum T.

Human Resources Director

> "I've also not seen many accessibility features an option for large text and dark background could be really helpful"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2931331)

AP

Adam P.

It Director

> "It is very difficult to find fault, nothing springs to mind"

[See full review](https://www.capterra.com/p/166825/Freshteam/#Capterra___2941518)

[View Reviews](https://www.capterra.com/p/166825/Freshteam/reviews/)

## User interface

[isolved](https://www.capterra.com/p/164417/iSolved/)

3.93 (646)

[Freshteam](https://www.capterra.com/p/166825/Freshteam/)

4.37 (209)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

isolved

Top features

37/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/164417/iSolved/#features)

Freshteam

22/41

-   360 Degree Feedback
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Applicant Tracking
-   Approval Process Control
-   Benefits Management
-   Calendar Management
-   Compensation Management
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Generative AI
-   Goal Management
-   HR Management
-   Learning & Development
-   Mobile App
-   Offboarding
-   Onboarding
-   Payroll Management
-   Performance Management
-   Predictive Analytics
-   Recruitment Management
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   Sick Leave Tracking
-   Succession Planning
-   Surveys & Feedback
-   Third-Party Integrations
-   Time & Attendance
-   Time Off Management
-   Training Management
-   Workflow Management

[See all features](https://www.capterra.com/p/166825/Freshteam/#features)

### Recognition

isolved is recognized as a top-rated tool in 2 Capterra Shortlist reports

No recognitions have been awarded to Freshteam

### Deployment & support

isolved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Freshteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

isolved

-   By isolved
-   Located in United States
-   Founded in 1992

Freshteam

-   By Freshworks
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

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3.9

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[Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

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4.8

3.9

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[View full comparison](https://www.capterra.com/compare/164417-172127/iSolved-vs-Rippling)

[Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

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[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,776)](https://www.capterra.com/p/172127/Rippling/reviews/)

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4.8

4.3

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[View full comparison](https://www.capterra.com/compare/166825-172127/Freshteam-vs-Rippling)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved)

[Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

vs

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$1.2/month

Price

$10/month

4.2

Features

4.4

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/110968-166825/BambooHR-vs-Freshteam)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.3

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved)

[Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

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4.2

Features

4.5

4.3

Ease of Use

4.7

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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

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Features

4.5

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164417-185859/iSolved-vs-RUN)

[Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.41 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

$1.2/month

Price

Contact vendor for pricing

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-166825/Paycom-vs-Freshteam)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.2

3.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-164417/Paycor-Perform-vs-iSolved)

[Freshteam](https://www.capterra.com/p/166825/Freshteam/)[4.37 (209)](https://www.capterra.com/p/166825/Freshteam/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$1.2/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-166825/Paycor-Perform-vs-Freshteam)