# Compare isolved vs OnPay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare isolved and OnPay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164417-167109/iSolved-vs-OnPay

---

# isolved vs OnPay Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

isolvedOnPay2/4 selected

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (652)](https://www.capterra.com/p/164417/iSolved/reviews/)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (652)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [652 reviews](#user-reviews)

Positive

491

Neutral

70

Negative

91

[## OnPay](https://www.capterra.com/p/167109/OnPay/)[4.8 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

BB

BB

Based on [468 reviews](#user-reviews)

Positive

453

Neutral

4

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 35,679 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

Payroll Management

4.4

Direct Deposit

4.6

Tax Compliance

4.4

W-2 Preparation

4.6

Payroll Reporting

4.4

83%Fit

High performer

Feature ratings

Payroll Management

4.8

Direct Deposit

4.8

Tax Compliance

4.7

W-2 Preparation

4.8

Payroll Reporting

4.8

User satisfaction

User satisfaction

3.9

User reviews[652](https://www.capterra.com/p/164417/iSolved/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.7

User satisfaction

4.8

User reviews[468](https://www.capterra.com/p/167109/OnPay/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$49Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries.

Best for

OnPay's intuitive payroll and HR service helps every type of small business to pay and manage workers. Get a higher level of service with easy, accurate tools backed by top-rated support.

## User reviews

Pros & cons

JP

Jennifer P.

Product Manager

> "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747)

SS

Shana S.

Property Manager

> "This can be problematic on days that the time has to be turned in, because it will hold everything up, thus causing late submissions."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7175901)

LC

Lisa C.

HR Admin Asst

> "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their own..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

SB

Sara B.

Payroll and Benefits Admin

> "There are delayed responses or sometimes inconsistencies in responses from customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270)

JT

Jillian T.

Client Relations and Marketing Coordinator

> "It has so many robust features that make it easy to track a variety of items for a multitude of clients."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7175432)

TA

Thomas A.

Owner

> "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application as TD..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

KR

Kelly R.

HCM Implementation lead

> "What I like most about isolved is that since we are partners they listen to our wants and needs and try to implement them into future..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

JO

Joshua O.

Associate Director of Operations

> "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

KS

Kirsten S.

Implementation Specialist

> "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with ease."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270)

VR

Verified Reviewer

COO

> "Too much restrictions, and charging for every little thing. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

DS

Diamond S.

Safety

> "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having paystubs and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295)

VR

Verified Reviewer

Director of Operations

> "It was not very user friendly to request time off, find benefit info or timecard info."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245)

JD

Jordanne D.

Payroll Specialist

> "The platform continues to evolve with new features and enhancements that help improve efficiency and the overall client experience."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

AB

Aaron B.

CEO

> "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you need..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

Sagar L.

HR Manager

> "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324)

CH

Cecily H.

OWNER

> "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the holiday."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MM

Melissa M.

Scheduler

> "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381)

KS

Kayla S.

Payroll System Specialist

> "They do have decent customer support but the issues are always caused by upgrades."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482)

SK

Sarah K.

Client Service Lead

> "I really appreciate the continuous advancements isolved makes to keep up with the ever-changing demands of the industry."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

JN

Jhavi N.

Payroll Specialist

> "Customization options may be limited, and some users report occasional glitches or slow support response times."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money with..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

JO

Joshua O.

Associate Director of Operations

> "Moreover, employees have reported high levels frustration in locating basic payroll information."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining processes,..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

BW

Brian W.

Human Resources Manager

> "As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

LC

Lisa C.

HR Admin Asst

> "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

AF

Ally F.

Office Manager

> "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months — we..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

TM

Tracey M.

Client Success HCM Consultant

> "It offers so much for large businesses but doesn't forget the one employee companies."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420)

KF

Kathryn F.

Office Manager

> "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even those that..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824)

JN

Jhavi N.

Payroll Specialist

> "Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

LS

Luz S.

HR Director

> "Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403683)

JD

Jordanne D.

Payroll Specialist

> "I also appreciate the ongoing product enhancements and the support available when assistance is needed."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

TA

Thomas A.

Owner

> "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when you..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

KR

Kelly R.

HCM Implementation lead

> "Love the library of articles and help documents as well as report writer."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

NV

Nereida V.

HR Director

> "Turnover metrics report requires develop and it does not work as it should, without you creating a special report"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875)

AR

Anahi R.

HR and Payroll Coordinator

> "Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

CH

Cecily H.

OWNER

> "Missing tax filings, missing tax payments, the list of errors goes on and on."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MQ

Mary Q.

HR and Finance Administrator

> "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483)

KB

Karissa B.

Product Solutions Specialist

> "There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6465528)

LC

Lisa C.

HR Admin Asst

> "Isolved has simplified our difficult payroll process. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

CH

Cecily H.

OWNER

> "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

VR

Verified Reviewer

COO

> "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and easy to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

AF

Ally F.

Office Manager

> "Payrolls that only paid mileage, skipping the employees’ actual hours worked."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

JN

Jhavi N.

Payroll Specialist

> "Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak to about..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

NM

Nicole M.

HR Benefits Specialist

> "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

HZ

Heather Z.

Owner

> "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

AE

Andrew E.

Payroll Administrator

> "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other users if I..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

HZ

Heather Z.

Owner

> "The customer service for the payroll solutions is prompt and provides great customer service.."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

JT

Jamie T.

HR

> "This system is the worst I've ever used in my 20+ HR/payroll career."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389)

MB

Matt B.

Manager

> "The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6467252)

Lynne W.

Financial Assistant

> "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having iSolved..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

Cora T.

Payroll Specialist

> "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!"

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094)

TS

THOMAS S.

president

> "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

VR

Verified Reviewer

Development Manager

> "I appreciated the quick processing with using the issued payment card, too."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940)

BB

Brendan B.

Sales

> "The security code almost every time you log in is also just a small annoyance."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904)

Ashlee B.

Senior Customer Support Specialist

> "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

MBS

Mary Beth S.

Front desk clerk

> "Inability to view multiple pay stubs at once."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272)

WF

Will F.

Director

> "Isolved has been a great partner and quickly resolves support tickets."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151)

EF

Esmeralda F.

Accounts Payable and Payroll Administrator

> "Administrators cannot upload a profile photo."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6408001)

EC

Emily C.

Vice President

> "The product works, and has allowed us to do more than our previous interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672)

AG

Amy G.

admin

> "We asked for a rate reduction and no one followed up and they refused to apply the credits they originally offered."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6387624)

AE

Andrew E.

Payroll Administrator

> "There is also a ton of resources made available to you to help you improve professionally."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

LL

Lindsey L.

ADMINISTRATIVE ASSISTANT

> "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues took..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452)

SK

Sarah K.

Client Service Lead

> "Overall, my experience with isolved has been very positive, and I look forward to growing even more with the platform as it continues to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

CH

Cecily H.

OWNER

> "Admin and employee interface is outdated, difficult to use and frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

HZ

Heather Z.

Owner

> "The payroll process is streamlined and customer service is helpful."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

VR

Verified Reviewer

CEO

> "I did hire two techs from the resumes they produced but had more and better luck on my own."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600)

AR

Anahi R.

HR and Payroll Coordinator

> "The only issue I've had with iSolved is the login link."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

BW

Brian W.

Human Resources Manager

> "Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

SO

Selva O.

Payroll Coordinator

> "They have too many updates, which cause a lot of errors and angry clients!"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6420946)

Dara G.

Owner

> "The customer service reps were mostly pleasant."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7083777)

JN

Jhavi N.

Payroll Specialist

> "However, it can be costly for small businesses and may require time to learn."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

JG

Jordana G.

Owner

> "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting space and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

NM

Nick M.

President

> "Every employee that I have worked with in any capacity fights with themselves to prove who is more incompetent."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6620673)

JN

Jhavi N.

Payroll Specialist

> "It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

AF

Ally F.

Office Manager

> "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Robert F.

Manager

> "I love using isolved for our dependent care accounts. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

AF

Ally F.

Office Manager

> "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

[View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

BB

Brenda B.

Executive Director

> "The inclusion of payroll processing, tax filing, employee self-service tools, onboarding capabilities, and..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

CR

Cory R.

outside sales

> "The software does not have built-in time tracking or scheduling tools, requiring users to rely on external..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7055392)

BB

Brenda B.

Executive Director

> "Its combination of strong performance, excellent customer service, valuable HR tools, and affordable pricing..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

OD

Olga D.

Pharmacist

> "Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7070755)

MS

Marcus S.

Owner

> "It supports unlimited monthly pay runs for W-2 employees and 1099 contractors, handles multi-state payroll,..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

MI

Marylenny I.

Owner

> "I dislike that there is not an option to suspend the account for the months that i will not need it."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082)

BB

Brenda B.

Executive Director

> "Payroll information is organized clearly and can be easily accessed for budgeting, financial reporting, and..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

MS

Marcus S.

Owner

> "Also, there isn’t a strong native mobile app for employers."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

BB

Brenda B.

Executive Director

> "The system simplifies administrative workflows and supports accurate financial management across the..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

VR

Verified Reviewer

Manager

> "Mobile app isn’t as functional as the main application"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6554771)

BB

Brenda B.

Executive Director

> "We highly recommend OnPay to other small businesses, healthcare organizations, and nonprofit agencies looking..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

KK

Kassaundra K.

HR Manager

> "Unable to make updates when you are the admin."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061)

BB

Brenda B.

Executive Director

> "Customer support has consistently been responsive, professional, and knowledgeable. Whenever questions arise,..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

JB

Jamie B.

CEO and Doctor of Chinese Medicine

> "I work with a piece rate system and that has been a bit difficult to set up through OnPay since it is not a..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5046400)

BB

Brenda B.

Executive Director

> "Overall, OnPay has proven to be a reliable, secure, and highly effective solution for payroll and workforce..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7160822)

DM

Dave M.

president

> "The net result is OnPay caused our small business to receive hundreds of dollars of fees and interest plus more..."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

JD

Jennifer D.

Director of Development

> "I love that employees are able to create their own login and download their own paystubs, W-2, etc. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933)

JC

Jackie C.

Clinic manager

> "The reports aren’t as user friendly as I would like."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6805860)

NF

Nancy F.

Director of Operations

> "OnPay has been proactive, responsive, and clear at every stage."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762)

KJ

Kerri J.

Accountant

> "Having multiple clients enrolled but not all of them having the same interface is cumbersome."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5093780)

AD

Angie D.

Accountant

> "Pleased with the onboarding specialist who was very helpful in answering questions - having a direct line to..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7000414)

RC

Rod C.

Financial Controller

> "OnPay refused to reset the security to allow me to pay the employees on time, even though I had all the..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4685766)

NF

Nancy F.

Director of Operations

> "This was my first time running payroll, and I really appreciated how approachable and supportive they were..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7079762)

CH

Cheryl H.

Financial Secretary

> "The only issue with use is understanding how to add Clergy housing."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4994657)

RS

Rachel S.

Managing Member

> "The interface is easy to use and running payroll takes only a few clicks."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7127342)

DM

Dave M.

president

> "Also, OnPay did not honor the first month free that they advertise."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

MS

Marcus S.

Owner

> "Overall, it worked for us with the transparent pricing and predictable costs."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

DM

Dave M.

president

> "Either way, it cost fees, interest, and time to resolve the issue."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

Tari M.

Administrator

> "OnPay is a great solution for any size business. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198)

DM

Dave M.

president

> "Sometimes they made calculation errors."

[See full review](https://www.capterra.com/p/167109/OnPay/#SoftwareAdvice___6032653)

JK

Jean K.

Attorney

> "Has all the necessary payroll features for employers and employees. And no ridiculous nonstop solicitations..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5002875)

KT

Kerry T.

President

> "Some functions are not easy to figure out."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4993837)

Tari M.

Administrator

> "It's easy to setup and even easier to do a payroll run. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7117198)

JS

James S.

HR Rep

> "General usability is not great and feature set is limited."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4847843)

TM

Tara M.

APN

> "Since the beginning, the customer support with OnPay has been phenomenal."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080)

AP

Amy P.

Account Manager

> "Not as easy to set up if you are paying one employee multiple workers comp codes and on salary. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3544391)

AB

Ashlee B.

Operations Manager

> "I appreciate that their team made it easy to transition over and the price is amazing for its value."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7027818)

MB

Merrell B.

Treasurer

> "Removing a no-longer needed payroll run setup is a pain point. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3216913)

SG

Stephen G.

Treasurer

> "The customer support is extremely helpful and the website is very easy to navigate."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7014724)

LH

Lowell H.

President/CEO

> "I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688)

SH

Sarah H.

CEO

> "I am very happy with OnPay and so glad I switched to them from my previous payroll software."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7011587)

TP

Timothy P.

Reverend

> "It is all user friendly. If there is something negative about the software it's that I don't need to use a..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3109346)

MS

Marcus S.

Owner

> "Great fit for small businesses."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7042688)

SK

Spencer K.

CEO

> "Not sure how to set up a commission based employee payroll."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3028568)

MI

Marylenny I.

Owner

> "I am still navigating tools but it is pretty intuitive."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6881082)

SH

Steve H.

Owner

> "This was not what we wanted and never requested to have that, so it seemed like a bit of a sketchy effort..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3029083)

DE

Dale E.

CEO

> "Website easy to use."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008)

CC

Cc C.

Owner

> "I can't imagine switching any of my clients to other platforms."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3205307)

DE

Dale E.

CEO

> "Onboarding was easy."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7136008)

GC

Gayle C.

Manager

> "The new employee set up is a bit tedious."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3217059)

DD

David D.

Lead Pastor

> "OnPay is very simple and straightforward to set up."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7171969)

HR

Hannah R.

Owner

> "This has caused us issues in the past."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3428513)

TM

Tara M.

APN

> "Ease of use, the portal is very clean and not overwhelming."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___7022080)

MM

Marsha M.

Executive Director

> "The dashboard was not user-friendly or eye-ease."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___3438570)

MF

Michelle F.

CAS Manager

> "The full service payroll software saves us so much time with tax remittance and payroll compliance reports."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___5094772)

GC

Gary C.

Owner

> "When using a tablet instead of a computer, you may not be able to access everything."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2893613)

DN

Danielle N.

Recovery division specialist

> "They make payroll more approachable and takes out a lot of the guess work out that first time users may have..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817)

MH

Martha H.

Owner

> "On boarding could be better, wasnt clear how to get I9s and w4s in the system."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2312109)

JS

Jon S.

Sales

> "They are there when I need help and have a mostly intuitive interface that allows me to take care of tasks on..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128)

JC

James C.

Owner/Driver

> "As of right now I have yet to find a feature that my company needs that on pay dues not have."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2811354)

AM

Alison M.

Field Agent

> "Overall Onpay is a good software for small businesses keep track of payroll, business expenses, and taxes."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4913586)

VR

Verified Reviewer

Marketing Coordinator

> "After that, the website would no longer let me log in with my password."

[See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510)

KK

Kassaundra K.

HR Manager

> "Very user friendly, allows self service for employees."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6778061)

VR

Verified Reviewer

Marketing Coordinator

> "I could only login with just my email, which felt a little sketchy."

[See full review](https://www.capterra.com/p/167109/OnPay/#GetApp___2392510)

LS

Laura S.

Financial Administrator

> "OnPay sends invitation so employees and contractors can onboard themselves; it easy to change pay rates or..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4288018)

RT

Ron T.

President

> "Getting folks set up as contractors vs. employees has been the one struggle/frustration. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2291439)

FA

Fassil A.

Marketing Manager

> "With OnPay, we have best payroll features and has best HR and onboarding capabilities"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6224627)

AA

Austin A.

Owner

> "The failure on tax reporting alone is reason to go elsewhere"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268)

JD

Jennifer D.

Director of Development

> "The interface is very intuitive. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6770933)

TAF

Terry Ann F.

Office Manager

> "Payroll reporting monthly was always a real pain for me. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2361063)

JR

Jessica R.

Director of Operations

> "The pros of OnPay are it's ease of use and affordability."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072)

AA

Austin A.

Owner

> "They keep messing up taxes."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2904268)

DN

Danielle N.

Recovery division specialist

> "Between learning accounting and payroll to being up to speed on tax laws OnPay makes my life a little easier."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6085817)

LH

Lowell H.

President/CEO

> "The customer support is awful."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2651688)

JS

Jon S.

Sales

> "I like the ease of use with OnPay. And when there are issues or concerns, their team is quick to..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4925128)

PP

Patty P.

Accounts Payable

> "Can't believe the poor customer service. "

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2563760)

JR

Jessica R.

Director of Operations

> "As a small nonprofit, we have had a great experience and overall would highly recommend for small companies."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___6833072)

PD

Priti D.

Manager

> "Taxes late"

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509)

TN

Thang N.

Owner / Operator

> "OnPay is exactly the kind of payroll solution I needed to manage my business and keep my payroll organized and..."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___4540902)

PD

Priti D.

Manager

> "Many employees were not happy."

[See full review](https://www.capterra.com/p/167109/OnPay/#Capterra___2656509)

[View Reviews](https://www.capterra.com/p/167109/OnPay/reviews/)

## User interface

[isolved](https://www.capterra.com/p/164417/iSolved/)

3.93 (652)

[OnPay](https://www.capterra.com/p/167109/OnPay/)

4.82 (468)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

isolved

31/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/164417/iSolved/#features)

OnPay

Top features

34/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment
-   Workflow Automation

[See all features](https://www.capterra.com/p/167109/OnPay/#features)

### Recognition

isolved is recognized as a top-rated tool in 2 Capterra Shortlist reports

OnPay is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value PayrollSoftware (2026) 

Best Value PayrollSoftware (2022) 

### Deployment & support

isolved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OnPay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

isolved

-   By isolved
-   Located in United States
-   Founded in 1992

OnPay

-   By OnPay
-   Located in United States
-   Founded in 2007

## Popular Comparisons

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (652)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

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[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (652)](https://www.capterra.com/p/164417/iSolved/reviews/)

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Features

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[View full comparison](https://www.capterra.com/compare/164417-185859/iSolved-vs-RUN)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (652)](https://www.capterra.com/p/164417/iSolved/reviews/)

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[View full comparison](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (652)](https://www.capterra.com/p/164417/iSolved/reviews/)

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Price

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Features

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3.9

Ease of Use

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Contact vendor for pricing

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Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-164417/Paycor-Perform-vs-iSolved)

[OnPay](https://www.capterra.com/p/167109/OnPay/)[4.82 (468)](https://www.capterra.com/p/167109/OnPay/reviews/)

vs

[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,964)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

$49/month

Price

$17/month

4.7

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/116050-167109/Patriot-Software-vs-OnPay)