---
title: "Compare isolved vs Factorial 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare isolved and Factorial based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/164417-168685/iSolved-vs-Factorial-HR-Software"
page_type: "comparison"
language: "en"
---

# isolved vs Factorial Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

isolvedFactorial2/4 selected

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.3 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/)

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [656 reviews](#user-reviews)

Positive

495

Neutral

70

Negative

91

[## Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.3 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/)

Starting Price

$8.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [320 reviews](#user-reviews)

Positive

285

Neutral

16

Negative

19

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Gusto

4.6 (4,225)

* * *

Starting Price

$49.00

Other,Per Month

Free Trial

Free Version

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User rating

93%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Patriot Software

4.8 (3,966)

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Starting Price

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Flat Rate,Per Month

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of reviewers  
rated it above 4 stars

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### Workday HCM

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Starting Price

Contact vendor for pricing

Free Trial

Free Version

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User rating

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of reviewers  
rated it above 4 stars

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### Connecteam

4.6 (5,315)

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Starting Price

$29.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,088 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Employee Database

4.2

HR Management

NA

Employee Management

4.3

Benefits Management

4.2

Access Controls/Permissions

3.9

78%Fit

Not enough reviews

Feature ratings

Employee Database

4.4

HR Management

4.3

Employee Management

5.0

Benefits Management

4.0

Access Controls/Permissions

3.8

User satisfaction

User satisfaction

3.9

User reviews[656](https://www.capterra.com/p/164417/iSolved/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.7

User satisfaction

4.3

User reviews[320](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$8Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries.

Best for

Factorial specializes in helping both small and medium-sized as well as enterprise businesses in hospitality construction, healthcare and other industries.

## User reviews

Pros & cons

JP

Jennifer P.

Product Manager

> "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations,..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747)

SS

Shana S.

Property Manager

> "This can be problematic on days that the time has to be turned in, because it will hold everything up, thus causing late..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7175901)

LC

Lisa C.

HR Admin Asst

> "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

TA

Thomas A.

Owner

> "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

JT

Jillian T.

Client Relations and Marketing Coordinator

> "It has so many robust features that make it easy to track a variety of items for a multitude of clients."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7175432)

AB

Aaron B.

CEO

> "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

KR

Kelly R.

HCM Implementation lead

> "What I like most about isolved is that since we are partners they listen to our wants and needs and try to implement them into..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

SB

Sara B.

Payroll and Benefits Admin

> "There are delayed responses or sometimes inconsistencies in responses from customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270)

DS

Diamond S.

Safety

> "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295)

CH

Cecily H.

OWNER

> "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

JD

Jordanne D.

Payroll Specialist

> "The platform continues to evolve with new features and enhancements that help improve efficiency and the overall client experience."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

AF

Ally F.

Office Manager

> "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

SK

Sarah K.

Client Service Lead

> "I really appreciate the continuous advancements isolved makes to keep up with the ever-changing demands of the industry."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

KF

Kathryn F.

Office Manager

> "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

TA

Thomas A.

Owner

> "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

KS

Kirsten S.

Implementation Specialist

> "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270)

NV

Nereida V.

HR Director

> "Turnover metrics report requires develop and it does not work as it should, without you creating a special report"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875)

JD

Jordanne D.

Payroll Specialist

> "I also appreciate the ongoing product enhancements and the support available when assistance is needed."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

CH

Cecily H.

OWNER

> "Missing tax filings, missing tax payments, the list of errors goes on and on."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

KR

Kelly R.

HCM Implementation lead

> "Love the library of articles and help documents as well as report writer."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

JO

Joshua O.

Associate Director of Operations

> "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

AE

Andrew E.

Payroll Administrator

> "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

VR

Verified Reviewer

COO

> "Too much restrictions, and charging for every little thing. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

Sagar L.

HR Manager

> "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324)

VR

Verified Reviewer

Director of Operations

> "It was not very user friendly to request time off, find benefit info or timecard info."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245)

HZ

Heather Z.

Owner

> "The customer service for the payroll solutions is prompt and provides great customer service.."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

CH

Cecily H.

OWNER

> "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MM

Melissa M.

Scheduler

> "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381)

AF

Ally F.

Office Manager

> "Payrolls that only paid mileage, skipping the employees’ actual hours worked."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Cora T.

Payroll Specialist

> "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!"

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

VR

Verified Reviewer

Development Manager

> "I appreciated the quick processing with using the issued payment card, too."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940)

KS

Kayla S.

Payroll System Specialist

> "They do have decent customer support but the issues are always caused by upgrades."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482)

Ashlee B.

Senior Customer Support Specialist

> "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

HZ

Heather Z.

Owner

> "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

WF

Will F.

Director

> "Isolved has been a great partner and quickly resolves support tickets."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151)

JO

Joshua O.

Associate Director of Operations

> "Moreover, employees have reported high levels frustration in locating basic payroll information."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

LC

Lisa C.

HR Admin Asst

> "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

Lynne W.

Financial Assistant

> "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

AE

Andrew E.

Payroll Administrator

> "There is also a ton of resources made available to you to help you improve professionally."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

TS

THOMAS S.

president

> "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

TM

Tracey M.

Client Success HCM Consultant

> "It offers so much for large businesses but doesn't forget the one employee companies."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420)

BB

Brendan B.

Sales

> "The security code almost every time you log in is also just a small annoyance."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904)

SK

Sarah K.

Client Service Lead

> "Overall, my experience with isolved has been very positive, and I look forward to growing even more with the platform as it..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

MBS

Mary Beth S.

Front desk clerk

> "Inability to view multiple pay stubs at once."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272)

HZ

Heather Z.

Owner

> "The payroll process is streamlined and customer service is helpful."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

LL

Lindsey L.

ADMINISTRATIVE ASSISTANT

> "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452)

VR

Verified Reviewer

CEO

> "I did hire two techs from the resumes they produced but had more and better luck on my own."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600)

CH

Cecily H.

OWNER

> "Admin and employee interface is outdated, difficult to use and frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MQ

Mary Q.

HR and Finance Administrator

> "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

LC

Lisa C.

HR Admin Asst

> "Isolved has simplified our difficult payroll process. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

NM

Nick M.

President

> "Every employee that I have worked with in any capacity fights with themselves to prove who is more incompetent."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6620673)

JG

Jordana G.

Owner

> "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

AF

Ally F.

Office Manager

> "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Robert F.

Manager

> "I love using isolved for our dependent care accounts. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

AF

Ally F.

Office Manager

> "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

VR

Verified Reviewer

COO

> "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

CH

Cecily H.

OWNER

> "The service is inconsistent with constant errors."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

NM

Nicole M.

HR Benefits Specialist

> "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

TB

Talitha B.

Benefits Manager

> "They have changed the Self-Service login over the past year and taken away our access to reset passwords at the client level. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6073152)

EP

Emily P.

Assistant Controller

> "It was perfect for our company and our time keeping needs on our construction sites."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437)

Lynne W.

Financial Assistant

> "They are not capable of distinguishing (their computer system should be set up to auto-complete this portion) between a W2 and a..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

AB

Aaron B.

CEO

> "It is an affordable solution that has many features and customizable options. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

TS

THOMAS S.

president

> "Their service explains why they have to trap their customers."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

VB

Valery B.

HR Clerk

> "The website was very user friendly, even if you were new to the system you could navigate your way around it."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7033455)

JK

Jason K.

Payroll Operations Specialist

> "I don't like isolved because it's not customizable enough and there are a number of UI pain points that hamstring my productivity"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6156392)

EA

Erin A.

VP of HR

> "Furthermore, the Share and Perform system proves to be an invaluable tool for monitoring performance reviews and establishing and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6103569)

RG

Robert G.

Installer

> "All fields blank for PTO, Pay Rate, can not download actual pay stubs like it claims."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___5077628)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "Our support team often go beyond just answering questions—they help troubleshoot and problem-solve."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

DB

Devin B.

Staff Accountant

> "I don't like that the time off requests doesn't take into account the day's you have submitted for but haven't been approved in..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6175178)

Tiffany M.

Administrator

> "It was cost effective for our company, fairly easy to use/implement, and had good reporting capabilities."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7013671)

CT

CINDY T.

Payroll Manager

> "the layout of the menus are so complicated"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447)

JG

Jordana G.

Owner

> "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

JN

Jhavi N.

Payroll Specialist

> "Customization options may be limited, and some users report occasional glitches or slow support response times."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

VR

Verified Reviewer

Junior Accountant

> "When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of systems we were using. Once we..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5056855)

JT

Jamie T.

HR

> "This system is the worst I've ever used in my 20+ HR/payroll career."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389)

EC

Emily C.

Vice President

> "The product works, and has allowed us to do more than our previous interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672)

CT

CINDY T.

Payroll Manager

> "the layout of the menus are so complicated"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447)

LC

Lisa C.

HR Manager

> "Extremely user friendly and intuitive to use."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403656)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

AC

Andrea C.

Payroll Manager

> "It was very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___2450058)

MS

Mike S.

Owner

> "Complicated user interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6542833)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

AS

Annette S.

Director of HR

> "Not user Friendly unless you have an IT background"

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6723037)

CM

Carlye M.

Time and Attendance Specialist

> "I feel like the community surrounding it and the support received is really integral to learning the system to it's full potential."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6773569)

EK

Emmanuel K.

Sr. Business Administrator

> "It's not as user friendly as it can be."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122)

TS

Tracy S.

HR Manager

> "Each step felt like someone was inhouse assisting me through each part of the implementation."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___3444797)

SL

Stacey L.

Accounting

> "I didn't feel that isolved was very user friendly or easy to move around in."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6035029)

Robert F.

Manager

> "Easy to use and don't have any issues. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

JH

Justine H.

Chief Operating Officer

> "It does not have an app & not easy to use"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6007037)

AE

Alicia E.

Human Resources

> "Platform is user Friendly."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7098626)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

Shelli F.

HR

> "This has been a very easy app to use. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065572)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

SS

Sarah S.

Payroll specialist

> "It makes everything very easy."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6706674)

TS

THOMAS S.

president

> "Their service explains why they have to trap their customers."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

DW

Dan W.

Administrative

> "Product was useful but customer service and support left something to be desired."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6740044)

[View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

GV

Gert V.

Board Member

> "Factorial gives us transparency and overview of recruiting processes at all times and allows us to seamlessly track..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6842000)

EA

Estrella A.

Software Engineer

> "Occasional UI bugs pop up during self-assessments, and permissions feel restrictive when trying to view detailed squad..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7204621)

SW

Sheen W.

Product Manager

> "I love that you can see the organization chart so visually, and the team calendar to easily see when team members are..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6837223)

Marc S.

Operations Director

> "There is a real lack of ease in getting your issues raised and updated on, you need to login to Jira yourself to raise..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7116996)

ClJ

Céline J.

Content Manager

> "Its interface is also very clean and clear."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7172533)

Dana P.

CVOM

> "We have emergency differential which we could not make work with their clock in/clock out system."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7138421)

GV

Gert V.

Board Member

> "Factorial ensures optimal collaboration between the recruiting department and the teams."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6842000)

Francisco V.

CFO

> "A SPECTACULAR MOVE in terms of upgrading, increasing unit price per account, you name it—but PATHETIC when it comes to..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7018774)

KS

Kayla S.

Program Director

> "The team was all able to learn it together ask questions and be able to navigate swiftly."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6824220)

DC

Duarte C.

General Manager

> "It's nearly impossible to get support—phone lines don’t work, live chat goes unanswered, and there’s no clear way to..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6766431)

Marc S.

Operations Director

> "Onboarding was excellent and thorough."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7116996)

RB

Roberto B.

CEO

> "from German team which continued to ignore request besides illegal actions by factorial."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7030874)

Francisco V.

CFO

> "It´s easy to use even if they have many tools, modules, etc."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7018774)

RB

Roberto B.

CEO

> "Recently, my subscription price doubled without any prior notice or consent."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7030874)

FB

Folashade B.

Teacher Author

> "With this product, new employees can be trained step by step, which we found to be very helpful."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6823057)

DC

Duarte C.

General Manager

> "The platform itself has potential, but the lack of reliable customer support makes it frustrating to use."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6766431)

DC

Daniele C.

Project Manager

> "It's ease of use and the user friendly interface help the HR team to set the software without the help of external..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6814420)

DC

Duarte C.

General Manager

> "I wouldn't recommend it unless their customer service improves significantly."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6766431)

MP

Mateja P.

Talent Acquisition Manager

> "Factorial offers extensive features and seems very complex as a tool."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6834895)

SV

Steven V.

Chair

> "The support is slow, getting any support outside of Europe is near impossible. "

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#SoftwareAdvice___6130586)

JoB

João B.

Assistant Manager

> "Very functional and it does multiple HR things pretty well"

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6535757)

RV

Rajdeep V.

Senior Android Developer

> "Initially, this software didn't allow adding 2.5 days of leave into employees' accounts. But later they fixed it."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___3875298)

MR

Morgan R.

Analyst

> "I hope my company does not shift to a different system because of how easy and intuitive this system is."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6816276)

HK

Harris K.

Managing Partner

> "I did not like the customer support especially during implementation."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6357375)

CT

Claudia T.

Customer Service agent

> "From tracking time off to handling employee data, everything is organized and straightforward, saving a lot of time..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6478073)

VR

Verified Reviewer

Technical writer

> "I did not find it very easy to integrate factorial with other tools to control all the resources, like action plans,..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4579088)

MP

Mateja P.

Talent Acquisition Manager

> "The interface is attractively designed, bright and friendly."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6834895)

Carlos Orlando R.

TSU

> "I ran into occasional lag in the interface which can be frustrating when I need to get a task done quickly."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4898392)

MR

Morgan R.

Analyst

> "It makes submitting my timesheet quick and easy."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6816276)

SC

Simon C.

CTO

> "They have changed the pricing on us 4 times increasing each time and now and want us to now double AGAIN"

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4921145)

Joel Neil W.

Specialist Recruiter

> "Payroll summary feature that allows you to have overview of the whole payroll calculation process helped us a lot..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___5010692)

VR

Verified Reviewer

Associate Director

> "Just a bit expensive rest nothing else to be worried about"

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6284700)

SM

Sara M.

Operations Specialist

> "Is a very complet HRIS for PTO, time and attendance, onboarding, task list, data base, documentation, hirings, review..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4799225)

AD

Alioune D.

CEO

> "The customer service is not professional otherwise at the level of the software itself there is no problem"

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4419722)

VR

Verified Reviewer

PS

> "It’s really intuitive and easy to use."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7097560)

WB

Walker B.

Administrative Assistant

> "I have not come accross any major issues as such."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6435885)

WC

Wilber C.

HR Business Partner

> "Continuous improving with new features since day one"

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6588550)

JP

Joana P.

Founder and Managing Partner

> "Also, they have good features, but it is hard to implement and start working, and since customer service is so bad,..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___3449365)

WG

Wassim G.

Student

> "A great and easy tool for clocking in and out. Plus you can find all the employees info, great calendar and you can..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4211099)

RD

Rahul D.

email marketing manager

> "sometimes it takes ages to load but might be server connection issues"

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___3499905)

SP

Stephanie P.

CS Team Lead

> "What I liked most about Factorial is its user-friendly interface for managing absences and leaves."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6487829)

JP

Joana P.

Founder and Managing Partner

> "That was almost 3 months ago and I still did not receive the proposal."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___3449365)

CT

Christina T.

Creative designer

> "Overall Factorial is an easy to use product for those wanting to save a lot of time."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6813034)

Carlos Orlando R.

TSU

> "I ran into occasional lag in the interface which can be frustrating when I need to get a task done quickly."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4898392)

VR

Verified Reviewer

Web Developer

> "Best way to check in and keep track of time if you work from home."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6039630)

Carlos Orlando R.

TSU

> "I ran into occasional lag in the interface which can be frustrating when I need to get a task done quickly."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___4898392)

IA

Isaac A.

CFO

> "Easy to use, user friendly, and my entire office enjoys the functionality of the platform!"

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6814494)

Marc S.

Operations Director

> "There is a real lack of ease in getting your issues raised and updated on, you need to login to Jira yourself to raise..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7116996)

KS

Kayla S.

Program Director

> "The ease of use after setting up payroll made it super simple."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6824220)

DC

Duarte C.

General Manager

> "It's nearly impossible to get support—phone lines don’t work, live chat goes unanswered, and there’s no clear way to..."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6766431)

CT

Christina T.

Creative designer

> "I like that Factorial is a fairly easy to use software and would recommend it to others."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6813034)

RB

Roberto B.

CEO

> "from German team which continued to ignore request besides illegal actions by factorial."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___7030874)

SB

Stephanie B.

Owner

> "Factorial was extremely easy to use."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6814963)

DC

Duarte C.

General Manager

> "The platform itself has potential, but the lack of reliable customer support makes it frustrating to use."

[See full review](https://www.capterra.com/p/168685/Factorial-HR-Software/#Capterra___6766431)

[View Reviews](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/)

## User interface

[isolved](https://www.capterra.com/p/164417/iSolved/)

3.93 (656)

[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)

4.34 (320)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Action Management

120

Important

isolved

26/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/164417/iSolved/#features)

Factorial

Top features

33/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/168685/Factorial-HR-Software/#features)

### Recognition

No recognitions have been awarded to isolved

No recognitions have been awarded to Factorial

### Deployment & support

isolved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Factorial

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

isolved

-   By isolved
-   Located in United States
-   Founded in 1992

Factorial

-   By Factorial
-   Located in Spain
-   Founded in 2016

## Popular Comparisons

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

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3.9

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[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.34 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/)

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[View full comparison](https://www.capterra.com/compare/168685-172127/Factorial-HR-Software-vs-Rippling)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

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[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.34 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/)

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Features

4.4

4.5

Ease of Use

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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

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Contact vendor for pricing

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Features

4.3

3.9

Ease of Use

4.3

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Features

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4.5

Ease of Use

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-168685/Paycom-vs-Factorial-HR-Software)

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.9

Features

4.4

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-164417/Paycom-vs-iSolved)

[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[4.34 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.34 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$8/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-168685/Paycor-Perform-vs-Factorial-HR-Software)