# isolved vs QuickBooks Payroll: Features and Cost Comparison 2026 | Capterra

> isolved vs QuickBooks Payroll: Which payroll tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/164417-174981/iSolved-vs-QuickBooks

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# isolved vs QuickBooks Payroll Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

isolvedQuickBooks Payroll2/4 selected

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.5 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (646)](https://www.capterra.com/p/164417/iSolved/reviews/)

[## QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[4.5 (983)](https://www.capterra.com/p/174981/QuickBooks/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor for pricing

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Starting Price

$3.50/month

Starting Price

$3.50/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [646 reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

Positive

487

Neutral

68

Negative

91

Positive

487

Neutral

68

Negative

91

Reviews Sentiment

Based on [983 reviews](https://www.capterra.com/p/174981/QuickBooks/reviews/)

Positive

864

Neutral

59

Negative

60

Positive

864

Neutral

59

Negative

60

Best for (according to reviews)

-   **Business size**: Small businesses account for 436 reviews (70%), suggesting strong market traction in this segment compared to midsize and enterprise organizations.
-   **Industry**: Hospital & health care, accounting, and human resources collectively represent 18% of reviews, indicating a diverse but not industry-concentrated user base.
-   **Use cases**: Payroll (73%), human resources (42%), and time clock (32%) are the primary use cases, reflecting a focus on workforce and payroll management.

Best for (according to reviews)

-   **Business size**: Small businesses account for 90% of reviews (849), reflecting high usage rates among this segment.
-   **Industry**: Construction, accounting, and medical practice together represent 26% of reviews, indicating broad adoption across these sectors.
-   **Use cases**: Payroll (78%), tax management (25%), and time tracking (13%) are the main applications, highlighting a focus on core financial operations.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Reviewer verdict

isolved

isolved users find it well-suited for organizations seeking an all-in-one platform that combines payroll, HR, and benefits management, appreciating its user-friendly interface, comprehensive training resources, and effective team management tools. Reviewers value its automated tax compliance and direct deposit features, though they mention challenges with customer support, occasional payroll errors, and hidden fees, especially for smaller businesses.

QuickBooks Payroll

QuickBooks Payroll reviewers consider it a strong choice for small businesses that prioritize easy payroll setup, customizable reporting, and integration with QuickBooks Online. Users highlight its affordability, automation of tax filing, and convenience of direct deposit, while noting that they sometimes encounter difficulties with employee updates, fee transparency, and customer service responsiveness.

## Connect with a Capterra advisor for a free 15-minute consultation

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## Features comparison

When looking at payroll tools like isolved and QuickBooks Payroll, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 66,938 reviews from Payroll users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

isolved

81%Fit

Feature ratings

Payroll Management

4.4

Direct Deposit

4.6

Payroll Reporting

4.4

Tax Compliance

4.4

QuickBooks Payroll

82%Fit

High performer

Feature ratings

Payroll Management

4.6

Direct Deposit

4.7

Payroll Reporting

4.5

Tax Compliance

4.5

Payroll Management

4.4 (206)

4.6 (224)

isolved users appreciate the ease of adding or terminating employees, making pay changes, and accessing necessary files. They find the system user-friendly and efficient for bi-weekly payroll processing, though some users mention occasional glitches. QuickBooks Payroll users value its seamless integration with QuickBooks Online, straightforward payroll setup, and the ability to handle unique pay arrangements. They find it simplifies payroll management and reduces errors. Overall, users find isolved user-friendly and efficient, while QuickBooks Payroll is praised for its integration and customization options.

Direct Deposit

4.6 (172)

4.7 (180)

isolved users find direct deposit easy to set up and manage, appreciating its accuracy and the ability for employees to make changes. However, some users mention issues with early deposit banks and user-friendliness. QuickBooks Payroll users highlight the convenience and time-saving benefits of direct deposit, noting its straightforward setup and same-day deposit options. They appreciate the automation and reliability, though some users mention confusion with fees and account types. In general, users find isolved's direct deposit easy to manage, while QuickBooks Payroll is valued for its convenience and automation.

Payroll Reporting

4.4 (164)

4.5 (181)

isolved users find the payroll reporting feature useful but mention it can be challenging to customize and navigate. They appreciate the variety of reports available but note occasional difficulties with system updates and customer support. QuickBooks Payroll users value the robust and customizable reporting capabilities, finding it helpful for financial analysis and tracking payroll expenses. They appreciate the ease of generating and exporting reports, though some users find it confusing. Overall, users find isolved's reporting feature useful but challenging, while QuickBooks Payroll is praised for its customization and ease of use.

Tax Compliance

4.4 (134)

4.5 (193)

isolved users appreciate the automated tax filing and payment, noting it saves time and ensures compliance. They value the system's ability to keep up with changing laws, though some users mention slow response times from the tax department. QuickBooks Payroll users highlight the comprehensive approach to automated tax calculation, filing, and payment. They appreciate the reminders and ease of tracking tax information, though some users report issues with migration and specific filings. In summary, users find isolved's tax compliance feature time-saving and reliable, while QuickBooks Payroll is valued for its comprehensive automation and reminders.

## Pricing comparison

### Starting prices

isolved

Contact vendor for pricing

QuickBooks Payroll

$3.50

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/174981/QuickBooks/pricing/)

### Value-for-money analysis

3.9 (646)

4.3 (983)

A comparison of how reviewers evaluate the value for money provided by both isolved and QuickBooks Payroll indicates that isolved reviewers find it offers good value for money, while QuickBooks Payroll reviewers appreciate its affordability and comprehensive features. Reviewers find that isolved provides good value for money, highlighting its affordability and extensive features. They appreciate that new features are often included at no additional cost and that it saves time for in-house employees. However, some users mention that the pricing can be steep, especially for small businesses, and note issues with hidden fees and contract terms. As for QuickBooks Payroll, reviewers appreciate its affordability and the comprehensive features it offers. They note that it is cost-effective compared to other payroll services and find it user-friendly. However, some users mention that the pricing can be high, with frequent increases and additional fees for certain features, which they say can be challenging for small businesses.

## How does the user experience compare on isolved vs QuickBooks Payroll?

### Overall rating

3.9 (646)

4.5 (983)

### User interface

isolved

QuickBooks Payroll

### Customer service and support

isolved

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

QuickBooks Payroll

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of isolved vs QuickBooks Payroll

isolved and QuickBooks Payroll are two software tools that have been evaluated and reviewed on Capterra by verified reviewers. Read genuine feedback from users to see how isolved compares to QuickBooks Payroll and decide which one is the best fit for your needs. Users appreciate isolved for its comprehensive learning and training features, noting its user-friendly interface and helpful training videos. They also value its HR management capabilities, highlighting its all-in-one platform that simplifies payroll, HR, and benefits management. Additionally, reviewers find its team management tools effective for organizing projects and collaborating with other leaders. Meanwhile, QuickBooks Payroll users praise its payroll services for simplifying payroll management and ensuring compliance with tax regulations. They also find the learning curve manageable and appreciate its suitability for small businesses, citing its integration with other QuickBooks products. However, when it comes to cons, isolved users report issues with payroll management, citing frequent errors and additional fees. They also express dissatisfaction with customer service and support, mentioning a lack of responsiveness and helpfulness. At the same time, QuickBooks Payroll users face challenges with employee payroll, noting difficulties in updating employee information and handling errors. They also criticize customer service and issue resolution, indicating slow responses and unresolved problems. \[[2](#source-item-2)\]

Pros

isolved

JP

Jennifer P

Product ManagerFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this platform could elevate my experience even more.“

January 12, 2026

LC

Lisa C

HR Admin AsstHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their own information. “

January 13, 2026

QuickBooks Payroll

DM

Daniel M

CeoConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“It works seamlessly with QuickBooks accounting software, making it easier to manage both payroll and finances in one place. And tax filing, I love that I don’t have to add all employees records one by one“

August 8, 2025

JI

Jess I

ControllerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“The larger our company became we had to transition to something more substantial to handle Out of state Payrolls and Certified Payrolls. But for smaller companies - Works just fine.“

March 18, 2026

Cons

isolved

SB

Sara B

Payroll and Benefits AdminLaw Practice, 51 - 200 employeesUsed the software for: More than 2 years.

“There are delayed responses or sometimes inconsistencies in responses from customer service.“

January 13, 2026

AF

Ally F

Office ManagerConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months — we were given the runaround, bounced from one department to another, and told “that’s not my responsibility” more times than I can count.“

June 12, 2025

QuickBooks Payroll

Alvin W

OwnerAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“My client has had to turn of automatic payroll features because he can't afford to give Intuit his money for 6 weeks at a time.“

January 24, 2026

SF

Sarah F

Director of Human Resources and PayrollAccounting, 11 - 50 employeesUsed the software for: More than 2 years.

“I noticed that the software doesn't calculate Simple IRA deductions as it should for pre-tax deductions and I have to manually calculate and change on each payroll.“

April 6, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from payroll software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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