---
title: "Compare isolved vs TriNet 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare isolved and TriNet based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/164417-192254/iSolved-vs-TriNet"
page_type: "comparison"
language: "en"
---

# isolved vs TriNet Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

isolvedTriNet2/4 selected

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

[TriNet](https://www.capterra.com/p/192254/TriNet/)[4.0 (179)](https://www.capterra.com/p/192254/TriNet/reviews/)

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (656)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [656 reviews](#user-reviews)

Positive

495

Neutral

70

Negative

91

[## TriNet](https://www.capterra.com/p/192254/TriNet/)[4.0 (179)](https://www.capterra.com/p/192254/TriNet/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.6

Functionality

4

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

Based on [179 reviews](#user-reviews)

Positive

137

Neutral

23

Negative

19

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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* * *

Starting Price

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Other,Per Month

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User rating

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of reviewers  
rated it above 4 stars

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Highest Rated

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of reviewers  
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### Workday HCM

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Free Trial

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of reviewers  
rated it above 4 stars

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### Connecteam

4.6 (5,315)

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Starting Price

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Flat Rate,Per Month

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of reviewers  
rated it above 4 stars

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,088 reviews from human resources software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Employee Database

4.2

HR Management

NA

Employee Management

4.3

Benefits Management

4.2

Access Controls/Permissions

3.9

69%Fit

Missing features

Feature ratings

Employee Database

3.9

HR Management

4.4

Employee Management

4.3

Benefits Management

4.1

Access Controls/Permissions

NA

User satisfaction

User satisfaction

3.9

User reviews[656](https://www.capterra.com/p/164417/iSolved/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.9

Customer support

3.7

User satisfaction

4.0

User reviews[179](https://www.capterra.com/p/192254/TriNet/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

3.6

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries.

Best for

Small and medium size businesses.

## User reviews

Pros & cons

JP

Jennifer P.

Product Manager

> "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations,..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747)

SS

Shana S.

Property Manager

> "This can be problematic on days that the time has to be turned in, because it will hold everything up, thus causing late..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7175901)

LC

Lisa C.

HR Admin Asst

> "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

TA

Thomas A.

Owner

> "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

JT

Jillian T.

Client Relations and Marketing Coordinator

> "It has so many robust features that make it easy to track a variety of items for a multitude of clients."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7175432)

AB

Aaron B.

CEO

> "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

KR

Kelly R.

HCM Implementation lead

> "What I like most about isolved is that since we are partners they listen to our wants and needs and try to implement them into..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

SB

Sara B.

Payroll and Benefits Admin

> "There are delayed responses or sometimes inconsistencies in responses from customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270)

DS

Diamond S.

Safety

> "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295)

CH

Cecily H.

OWNER

> "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

JD

Jordanne D.

Payroll Specialist

> "The platform continues to evolve with new features and enhancements that help improve efficiency and the overall client experience."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

AF

Ally F.

Office Manager

> "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

SK

Sarah K.

Client Service Lead

> "I really appreciate the continuous advancements isolved makes to keep up with the ever-changing demands of the industry."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

KF

Kathryn F.

Office Manager

> "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

TA

Thomas A.

Owner

> "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

KS

Kirsten S.

Implementation Specialist

> "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270)

NV

Nereida V.

HR Director

> "Turnover metrics report requires develop and it does not work as it should, without you creating a special report"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875)

JD

Jordanne D.

Payroll Specialist

> "I also appreciate the ongoing product enhancements and the support available when assistance is needed."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893)

CH

Cecily H.

OWNER

> "Missing tax filings, missing tax payments, the list of errors goes on and on."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

KR

Kelly R.

HCM Implementation lead

> "Love the library of articles and help documents as well as report writer."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786)

JO

Joshua O.

Associate Director of Operations

> "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

AE

Andrew E.

Payroll Administrator

> "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

VR

Verified Reviewer

COO

> "Too much restrictions, and charging for every little thing. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

Sagar L.

HR Manager

> "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324)

VR

Verified Reviewer

Director of Operations

> "It was not very user friendly to request time off, find benefit info or timecard info."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245)

HZ

Heather Z.

Owner

> "The customer service for the payroll solutions is prompt and provides great customer service.."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

CH

Cecily H.

OWNER

> "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MM

Melissa M.

Scheduler

> "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381)

AF

Ally F.

Office Manager

> "Payrolls that only paid mileage, skipping the employees’ actual hours worked."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Cora T.

Payroll Specialist

> "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!"

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

VR

Verified Reviewer

Development Manager

> "I appreciated the quick processing with using the issued payment card, too."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940)

KS

Kayla S.

Payroll System Specialist

> "They do have decent customer support but the issues are always caused by upgrades."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482)

Ashlee B.

Senior Customer Support Specialist

> "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

HZ

Heather Z.

Owner

> "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

WF

Will F.

Director

> "Isolved has been a great partner and quickly resolves support tickets."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151)

JO

Joshua O.

Associate Director of Operations

> "Moreover, employees have reported high levels frustration in locating basic payroll information."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

LC

Lisa C.

HR Admin Asst

> "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

Lynne W.

Financial Assistant

> "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

AE

Andrew E.

Payroll Administrator

> "There is also a ton of resources made available to you to help you improve professionally."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

TS

THOMAS S.

president

> "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

TM

Tracey M.

Client Success HCM Consultant

> "It offers so much for large businesses but doesn't forget the one employee companies."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420)

BB

Brendan B.

Sales

> "The security code almost every time you log in is also just a small annoyance."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904)

SK

Sarah K.

Client Service Lead

> "Overall, my experience with isolved has been very positive, and I look forward to growing even more with the platform as it..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729)

MBS

Mary Beth S.

Front desk clerk

> "Inability to view multiple pay stubs at once."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272)

HZ

Heather Z.

Owner

> "The payroll process is streamlined and customer service is helpful."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

LL

Lindsey L.

ADMINISTRATIVE ASSISTANT

> "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452)

VR

Verified Reviewer

CEO

> "I did hire two techs from the resumes they produced but had more and better luck on my own."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600)

CH

Cecily H.

OWNER

> "Admin and employee interface is outdated, difficult to use and frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

MQ

Mary Q.

HR and Finance Administrator

> "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

LC

Lisa C.

HR Admin Asst

> "Isolved has simplified our difficult payroll process. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

NM

Nick M.

President

> "Every employee that I have worked with in any capacity fights with themselves to prove who is more incompetent."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6620673)

JG

Jordana G.

Owner

> "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

AF

Ally F.

Office Manager

> "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

Robert F.

Manager

> "I love using isolved for our dependent care accounts. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

AF

Ally F.

Office Manager

> "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

VR

Verified Reviewer

COO

> "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

CH

Cecily H.

OWNER

> "The service is inconsistent with constant errors."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

NM

Nicole M.

HR Benefits Specialist

> "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

TB

Talitha B.

Benefits Manager

> "They have changed the Self-Service login over the past year and taken away our access to reset passwords at the client level. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6073152)

EP

Emily P.

Assistant Controller

> "It was perfect for our company and our time keeping needs on our construction sites."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437)

Lynne W.

Financial Assistant

> "They are not capable of distinguishing (their computer system should be set up to auto-complete this portion) between a W2 and a..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

AB

Aaron B.

CEO

> "It is an affordable solution that has many features and customizable options. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

TS

THOMAS S.

president

> "Their service explains why they have to trap their customers."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

VB

Valery B.

HR Clerk

> "The website was very user friendly, even if you were new to the system you could navigate your way around it."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7033455)

JK

Jason K.

Payroll Operations Specialist

> "I don't like isolved because it's not customizable enough and there are a number of UI pain points that hamstring my productivity"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6156392)

EA

Erin A.

VP of HR

> "Furthermore, the Share and Perform system proves to be an invaluable tool for monitoring performance reviews and establishing and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6103569)

RG

Robert G.

Installer

> "All fields blank for PTO, Pay Rate, can not download actual pay stubs like it claims."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___5077628)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "Our support team often go beyond just answering questions—they help troubleshoot and problem-solve."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

DB

Devin B.

Staff Accountant

> "I don't like that the time off requests doesn't take into account the day's you have submitted for but haven't been approved in..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6175178)

Tiffany M.

Administrator

> "It was cost effective for our company, fairly easy to use/implement, and had good reporting capabilities."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7013671)

CT

CINDY T.

Payroll Manager

> "the layout of the menus are so complicated"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447)

JG

Jordana G.

Owner

> "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

JN

Jhavi N.

Payroll Specialist

> "Customization options may be limited, and some users report occasional glitches or slow support response times."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

VR

Verified Reviewer

Junior Accountant

> "When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of systems we were using. Once we..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5056855)

JT

Jamie T.

HR

> "This system is the worst I've ever used in my 20+ HR/payroll career."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389)

EC

Emily C.

Vice President

> "The product works, and has allowed us to do more than our previous interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672)

CT

CINDY T.

Payroll Manager

> "the layout of the menus are so complicated"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447)

LC

Lisa C.

HR Manager

> "Extremely user friendly and intuitive to use."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403656)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

AC

Andrea C.

Payroll Manager

> "It was very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___2450058)

MS

Mike S.

Owner

> "Complicated user interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6542833)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

AS

Annette S.

Director of HR

> "Not user Friendly unless you have an IT background"

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6723037)

CM

Carlye M.

Time and Attendance Specialist

> "I feel like the community surrounding it and the support received is really integral to learning the system to it's full potential."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6773569)

EK

Emmanuel K.

Sr. Business Administrator

> "It's not as user friendly as it can be."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122)

TS

Tracy S.

HR Manager

> "Each step felt like someone was inhouse assisting me through each part of the implementation."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___3444797)

SL

Stacey L.

Accounting

> "I didn't feel that isolved was very user friendly or easy to move around in."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6035029)

Robert F.

Manager

> "Easy to use and don't have any issues. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

JH

Justine H.

Chief Operating Officer

> "It does not have an app & not easy to use"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6007037)

AE

Alicia E.

Human Resources

> "Platform is user Friendly."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7098626)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

Shelli F.

HR

> "This has been a very easy app to use. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065572)

TA

Thomas A.

Owner

> "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

SS

Sarah S.

Payroll specialist

> "It makes everything very easy."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6706674)

TS

THOMAS S.

president

> "Their service explains why they have to trap their customers."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

DW

Dan W.

Administrative

> "Product was useful but customer service and support left something to be desired."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6740044)

[View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

AA

Ana A.

HR Admin Assistant

> "It completely takes the headache out of multi-state payroll, tax compliance, and benefits administration. While the platform..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7181296)

NR

Natalie R.

Director, Human Resources

> "Specifically, the initial setup for managing the flow of incoming resumes proved to be overwhelming and not very intuitive..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

TL

Teresa L.

HR authorizer - Payroll Specialist

> "Our company has been on a PEO model, and the TriNet-sponsored benefits have great options for all of our employees in..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7181664)

Eddice R.

Mgr Property Accounting

> "The platform can also be a bit difficult to navigate at times, and certain reports or features require more steps than..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7188280)

NR

Natalie R.

Director, Human Resources

> "TriNet enabled us to offer a level of comprehensive insurance to our employees that we would not have been able to secure on..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

SM

Sam M.

Director, Talent and HR

> "We can only offer one carrier, so if someone's doctors are out of network, they don't have any recourse."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7183945)

CP

Cindy P.

Office Ops Manager

> "Having employee onboarding and exit in the same place we manage benefits and performance is fantastic, especially for a SMB..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7181141)

MA

Meghan A.

shipping and receiving coordinator

> "There is only one small minute thing that was not a huge fan of is when i want to check my time and attendance for my hours I..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913)

Lindsay J.

Executive Operational Administator

> "After the transition we were able to deep dive into their other product offerings and are working to replace two third party..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7176998)

CB

Clarissa B.

Human Resources

> "My boss often asks me for specific info and eventually I can get what he needs but it takes much longer than it should"

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178251)

NR

Natalie R.

Director, Human Resources

> "Exceptional HR and Legal Support: The most significant benefit for our small business has been the access to legal..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

CB

Clarissa B.

Human Resources

> "There are too many filters that are irrelevant and just get in the way"

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178251)

VR

Verified Reviewer

Principal

> "user friendly, pretty straight forward, high-quality, cost-effective benefits packages that rival large corporations,..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7113309)

KM

Kevin M.

Systems Specialist

> "Reporting feels clunky hey, customization is limited and occasional system lags disrupt payroll runs."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7050462)

Krystyna H.

HR and Operations Manager

> "The platform has helped simplify many administrative tasks, allowing our team to focus more on our mission."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177076)

SS

Sandeep S.

CFO

> "However, the cost became hard to justify as we grew, and their inflexibility when we temporarily dropped below minimums..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7064843)

JL

Julianne L.

Administrative Assistant

> "What I like most about TriNet is the customer service, seamless user interface, and The Wing community."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7184000)

JC

Jenna C.

Associate Director

> "For example, if you are not assigned an approved for your business expenses, and you submit an expense report, nobody at the..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6776228)

Eddice R.

Mgr Property Accounting

> "TriNet provided a convenient all-in-one platform for payroll, benefits, and HR management."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7188280)

CB

Clarissa B.

Human Resources

> "The reports are often very confusing to filter, especially if I'm in a hurry."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178251)

NR

Natalie R.

Director, Human Resources

> "The services provided, particularly the legal and insurance benefits, have proven invaluable and have positively transformed..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

TC

Tess C.

Director of Ops

> "Some features like time tracking are not ideal, forcing us to adapt a secondary tool to cover the needs. But overall, still..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6724058)

MK

Melania K.

EA

> "They make it easy to manage different HR functions when you don't have a dedicated HR/Payroll employee at your business."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177005)

Rajesh S.

Owner

> "Trinet acquired my old vendor Zenefits then jacked up the price by 3X. Merger of the two was painful."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335)

NR

Natalie R.

Director, Human Resources

> "This has saved us considerable money and provided peace of mind, allowing us to manage complex situations with confidence."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

JL

Julianne L.

Administrative Assistant

> "A con that I have found with TriNet is some confusion on billing."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7184000)

LG

LaQuita G.

Sr. HR Director

> "Our employees find it easy to use, with time punches, benefits, and personal changes such as home address changes. And this..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7182722)

AH

Ankurjyoti H.

Campus Ambassador

> "I reported the issue which was related to weak encryption (and a Chrome update that refused to connect to the insecure..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192)

SM

Sam M.

Director, Talent and HR

> "As a small business with employees across multiple states, having a platform that is easy to navigate and user-friendly is..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7183945)

SG

Samantha G.

HR Admin

> "Some of the add-on apps are not as user friendly as I would like."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177612)

DS

Dan S.

Senior Accounting Manager

> "It's not a cheap platform to be sure but it is extremely reliable and saves our team lots of time, so we're fine with the..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7182263)

LF

Lashelle F.

HR Generalist

> "Also, the system wasn't as intuitive as you wanted it to be for certain processes."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7077381)

CF

Clarice F.

Operations Manager

> "The way they approach security and data protection puts my mind at ease. And the TriNet team is always right there when I..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117889)

MK

Melania K.

EA

> "I don't love the time card system."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177005)

AA

Ana A.

HR Admin Assistant

> "TriNet has been a reliable partner for scaling our HR infrastructure."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7181296)

Rajesh S.

Owner

> "They didn’t want to spend time and effort for smaller start ups."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7062335)

DL

Diana L.

Medical Courier

> "Easy approach to the app and safe security for the tax forms and paystubs."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7160042)

MM

Marcus M.

CEO

> "They are actually very damaging to small businesses as they will terminate your contract for minor infractions with no notice..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676)

VR

Verified Reviewer

Customer Marketing Manager

> "TriNet is a holistic platform for all of our HR and payroll needs."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7063563)

Meredith R.

Customer Success Manager

> "It was a clunky system with not a whole lot of helpful features."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7035359)

VR

Verified Reviewer

Superintendent

> "It helped a lot that they were able to trouble shoot any issues which took a huge weight off of us. Since we already had so..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7075125)

SS

Sandeep S.

CFO

> "Software felt clunky and dated."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7064843)

JJ

Jackie J.

Finance and People Operations

> "Communication is prompt—typically within a few hours when we need assistance—which makes a significant difference in our..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7055372)

AH

Ankurjyoti H.

Campus Ambassador

> "Several months ago I began experiencing issues connecting to their I-9 certification service."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192)

DL

Daniel L.

CEO

> "Very smooth -- things operate in the background and we don't have to think about the details of HR very often."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7130930)

RR

Rachel R.

Sr Payroll Manager

> "Taxes were not being filed and paid on time or at all"

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6647320)

BD

Blair D.

HR consultant

> "Customer service is easy to reach, there are many features that are self-service and available to use easily."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177033)

JS

Josh S.

CEO

> "My medical premiums have increased from $48,000 per year per employee to $150,000 per year per employee which I believe is a..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

MA

Meghan A.

shipping and receiving coordinator

> "I use this daily and the fact that I can access my pay stubs easily is a Big PLUS."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7034913)

SS

Sandeep S.

CFO

> "Extremely expensive per employee."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7064843)

Amber W.

VP of People Operations

> "I enjoyed the simplicity of the product, I thought it was very user-friendly for both admins and employees, it was easy to..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7095603)

AK

Amanda K.

Human Resources Director

> "I can't say it was a great value for money."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7030107)

AO

Abby O.

Business Operations Manager

> "For a small company without an HR department it is very helpful."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7183820)

JS

Josh S.

CEO

> "Trinet has many reports and emails and alerts but you can't find these hidden prices any where. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

LB

Lori B.

Accounting

> "There is a lot of valuable information on the platform."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178295)

KB

Kimberly B.

HR Manager

> "I have spent 1.5 weeks trying to get our PTO corrected, they do not know the laws in your state, you pay 116$ per person per..."

[See full review](https://www.capterra.com/p/192254/TriNet/#SoftwareAdvice___4458894)

AH

Ankurjyoti H.

Campus Ambassador

> "We've been a TriNet customer for 4 months so far, and I wouldn't recommend them to my friends or enemies. While our customer..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192)

MM

Marcus M.

CEO

> "TriNet explain aware their service failures as policy and consistently fail in onboarding and support."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676)

Krystyna H.

HR and Operations Manager

> "I would recommend TriNet to organizations looking for an all-in-one HR solution."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177076)

SS

Sahil S.

Security Engineer

> "It was not very user-friendly."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6775823)

DS

Daniel S.

Loaner Specialist

> "Navigating to all aspects of the workspace experience is straighforward and comprehensive."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7082152)

JS

Josh S.

CEO

> "With all of their reports, it is next to impossible to understand what you are paying. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

CP

Cindy P.

Office Ops Manager

> "TriNet support team and portal have been the easiest to use and navigate."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7181141)

JS

Josh S.

CEO

> "It turns out they are ripping off their customers. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

SM

Sam M.

Director, Talent and HR

> "I love how everything HR is covered under one roof."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7183945)

MD

Margaret D.

VP Finance

> "Its tough to get to the right person, sometimes it takes up to 3 days to get a response, and the quality of the CS in..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___4219984)

MK

Melania K.

EA

> "I appreciate TriNet is always trying update their systems and offerings."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177005)

MM

Marcus M.

CEO

> "Bureaucracy and bullying."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676)

BD

Blair D.

HR consultant

> "It's been easy to learn, employees love it and I can access the information I need quickly."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177033)

MD

Margaret D.

VP Finance

> "The platform is limiting and nothing can be done retroactively. But more importantly, the customer support is very..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___4219984)

RG

Rod G.

CFO

> "I am a returning customer for TriNet and it's far superior compared to other PEO's"

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7182913)

KB

Kimberly B.

HR Manager

> "There was a glitch in there system and one of my employee's got paid $0 for 80 hours."

[See full review](https://www.capterra.com/p/192254/TriNet/#SoftwareAdvice___4458894)

MK

Melania K.

EA

> "Kerri is always so helpful and gets me the answers I need in a quick fashion."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177005)

JS

Josh S.

CEO

> "Trinet is a scam. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

LB

Lori B.

Accounting

> "HR is new to me in general and TriNet has been a big help."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178295)

JS

Josh S.

CEO

> "Trinet is a scam. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

DS

Daniel S.

Loaner Specialist

> "A complete and indispensable tool for my work environment."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7082152)

MM

Marcus M.

CEO

> "Poor communication"

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676)

AK

Amanda K.

Human Resources Director

> "It is intuitive and somewhat customizable."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7030107)

MM

Marcus M.

CEO

> "Awful."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676)

AK

Amanda K.

Human Resources Director

> "It is intuitive and somewhat customizable."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7030107)

NR

Natalie R.

Director, Human Resources

> "Specifically, the initial setup for managing the flow of incoming resumes proved to be overwhelming and not very intuitive..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

EM

Emily M.

HR Generalist

> "I enjoy the user friendly interface, resulting in positive experiences."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6554762)

SG

Samantha G.

HR Admin

> "Some of the add-on apps are not as user friendly as I would like."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177612)

SG

Sally G.

Accounting Consultant

> "I like the interface for the product; from an administrator's perspective it's fairly easy to use with no training. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___2733425)

NR

Natalie R.

Director, Human Resources

> "Specifically, the initial setup for managing the flow of incoming resumes proved to be overwhelming and not very intuitive..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

NR

Natalie R.

Director, Human Resources

> "Exceptional HR and Legal Support: The most significant benefit for our small business has been the access to legal..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7117363)

Eddice R.

Mgr Property Accounting

> "The platform can also be a bit difficult to navigate at times, and certain reports or features require more steps than..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7188280)

Krystyna H.

HR and Operations Manager

> "The platform has helped simplify many administrative tasks, allowing our team to focus more on our mission."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177076)

CB

Clarissa B.

Human Resources

> "My boss often asks me for specific info and eventually I can get what he needs but it takes much longer than it should"

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7178251)

MK

Melania K.

EA

> "They make it easy to manage different HR functions when you don't have a dedicated HR/Payroll employee at your business."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177005)

SG

Samantha G.

HR Admin

> "Some of the add-on apps are not as user friendly as I would like."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177612)

SM

Sam M.

Director, Talent and HR

> "As a small business with employees across multiple states, having a platform that is easy to navigate and user-friendly is..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7183945)

SM

Sam M.

Director, Talent and HR

> "We can only offer one carrier, so if someone's doctors are out of network, they don't have any recourse."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7183945)

JL

Julianne L.

Administrative Assistant

> "What I like most about TriNet is the customer service, seamless user interface, and The Wing community."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7184000)

AH

Ankurjyoti H.

Campus Ambassador

> "Several months ago I began experiencing issues connecting to their I-9 certification service."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6702192)

JJ

Jackie J.

Finance and People Operations

> "Communication is prompt—typically within a few hours when we need assistance—which makes a significant difference in our..."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7055372)

MM

Marcus M.

CEO

> "TriNet explain aware their service failures as policy and consistently fail in onboarding and support."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___6408676)

BD

Blair D.

HR consultant

> "Customer service is easy to reach, there are many features that are self-service and available to use easily."

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___7177033)

JS

Josh S.

CEO

> "It turns out they are ripping off their customers. "

[See full review](https://www.capterra.com/p/192254/TriNet/#Capterra___5093084)

[View Reviews](https://www.capterra.com/p/192254/TriNet/reviews/)

## User interface

[isolved](https://www.capterra.com/p/164417/iSolved/)

3.93 (656)

[TriNet](https://www.capterra.com/p/192254/TriNet/)

4.04 (179)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

360 Degree Feedback

207

Important

Access Controls/Permissions

150

Important

Action Management

120

Important

isolved

Top features

26/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/164417/iSolved/#features)

TriNet

14/50

-   360 Degree Feedback
-   Access Controls/Permissions
-   Action Management
-   Activity Dashboard
-   Advertising Management
-   AI Copilot
-   AI Text Summarization
-   API
-   Applicant Tracking
-   Application Management
-   Approval Process Control
-   Assessment Management
-   Benefits Administration
-   Benefits Dashboard
-   Benefits Management
-   Calendar Management
-   Candidate Management
-   Commission Management
-   Communication Management
-   Community Management
-   Compensation Management
-   Competency Management
-   Compliance
-   Compliance Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Storage Management
-   Discount Management
-   Document Management
-   Email Management
-   Employee Database
-   Employee Engagement
-   Employee Management
-   Employee Profiles
-   Employee Referral Management
-   Employee Training
-   Evaluation Management
-   Expense Management
-   Feedback Management
-   File Management
-   For Cloud
-   Generative AI
-   Goal Management
-   Help Desk Management
-   HR Management
-   Initiative Management
-   Internationalization

[See all features](https://www.capterra.com/p/192254/TriNet/#features)

### Recognition

No recognitions have been awarded to isolved

No recognitions have been awarded to TriNet

### Deployment & support

isolved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TriNet

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

isolved

-   By isolved
-   Located in United States
-   Founded in 1992

TriNet

-   By TriNet Group
-   Located in United States
-   Founded in 1988

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