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isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals.
ClockInEasy offers a simple solution for companies of all sizes. From sole-practitioners and medical offices to multifaceted contractors, ClockInEasy tracks employee hours accurately and instantly.
The basic version of this software is great and easy to use. The team is great when implementing add ons, and the isolved University is full of helpful documents and webinars.
My accountant is completely baffled at the poor job they have done- the mistakes are simply inexcuseable.
It has been excellent, and I appreciate that support is just a phone call away. It's been wonderful to create performance reviews tailored specifically to my company.
The software is not my concern, it is the lack of support when things go wrong.
I enjoy the customization capabilities of iSolved. It is also super useful that the system in cloud based.
The customer service has been horrible and every time I have contacted iSolved, I have received a different answer on the billing.
We like the automated calculating of ovetime per our specific company policy and tracking of vacations, etc. Kelly has been terrific to work with and promptly addressed any concerns we had.
Have to login multiple times to access my payroll. Waste of my time and very frustrating.
I love the awesome user interface. I love how easy it was to run reports; and see where my employees were at any given time.
If you do not archive employees after they leave the company you get charged for them. Even if they didnt use the app during the billing period.
Our management loves the reporting functionalities which help with job costing. Also the customer service has always been a big help throughout which is greatly appreciated.
Doesn’t come in in different languages so a worker who doesn’t read or speak English has an extremely hard time using. Or at least tells you he can’t use it).
Clockineasy is a great help to our company. I use it on a daily basis and it has saved me a lot of time and continues to do so.
We can only say, that at times the software may have updates and/or problems where they can't punch or log in. This is rare but has happened on some instances but is to be expected.
Overall a compact system with a lot of neat features, some of them we do not use but its nice to have. The customer support is awesome – their rep is the best.
Option to separate the paid sick days or paid vacation days besides a note.
Brian W.: Hi, I'm Brian. I'm the human resources manager for the City of Middleton. Middleton is a small city in Wisconsin, in the Madison area, just recognized as the 18th best place to live for families in Fortune Magazine. I've been here for about four and a half years, and throughout that time, I've used iSolved as our human resources software. I would rate it as a five out of five. Previous to using iSolved, I've used a white label version of ADP. I also have used Paycom as the human resources software for organizations I was with prior to the City of Middleton. I would rate the ADP at about a 3.0 and the Paycom about the same. iSolved has been able to provide us a much better solution. We use iSolved because it's integrated into all the processes in the city. It allows me to manage performance reviews, managed payroll, process payroll, maintain personnel records, support employees with both mobile and computer-based access to their personnel records, their pay statements, and all of the basic processes that get us through day-to-day taking care of our employees. It also has an incredibly powerful reporting process and reporting tools that allow me to not only pull data from the system, but to polish and refine data before I even extract it from the system. When I arrived at the city, iSolved was already the software we used, but I found that it wasn't initially set up the way that I would like to see it as a human resources manager. Working with the support team and customer success teams at iSolved, I was able to further configure the system to automatically process complex elements of our payroll system, including special pays, and to configure it to manage our personnel records in a manner that was in what I would like to see. All of those processes were very simple and guided through for us by the customer support teams. If you're looking at iSolved, I would definitely consider it strongly. It's an excellent software for a mid-market size organization, somewhere between 50 to about 500 employees. It gives tools that allow you to very effectively manage those different sizes of employees, in a variety of organizations that might be private sector or even in the public sector.
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isolved
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