--- title: "Compare isolved vs SurePayroll 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare isolved and SurePayroll based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/164417-225706/iSolved-vs-SurePayroll" page_type: "comparison" language: "en" --- # isolved vs SurePayroll Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: isolvedSurePayroll2/4 selected [isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (656)](https://www.capterra.com/p/164417/iSolved/reviews/) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.1 (307)](https://www.capterra.com/p/225706/SurePayroll/reviews/) [## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (656)](https://www.capterra.com/p/164417/iSolved/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 3.9 Ease of Use 3.9 Customer Service 3.7 Reviews Sentiment Based on [656 reviews](#user-reviews) Positive 495 Neutral 70 Negative 91 [## SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.1 (307)](https://www.capterra.com/p/225706/SurePayroll/reviews/) Starting Price $20.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment SA Based on [307 reviews](#user-reviews) Positive 242 Neutral 18 Negative 47 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Workday HCM 4.5 (1,774) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * Highest Rated ### BambooHR 4.6 (3,558) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Paycor 4.3 (3,074) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 87% of reviewers rated it above 4 stars * * * ### Gusto 4.6 (4,225) * * * Starting Price $49.00 Other,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 15,759 reviews from payroll software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Missing features Feature ratings Direct Deposit 4.6 Employee Database 4.2 Data Import/Export 4.0 Mobile Access 4.0 Multi-Country NA \--%Fit Missing features Feature ratings Direct Deposit 4.8 Employee Database 4.4 Data Import/Export NA Mobile Access NA Multi-Country NA User satisfaction User satisfaction 3.9 User reviews[656](https://www.capterra.com/p/164417/iSolved/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.9 Customer support 3.7 User satisfaction 4.1 User reviews[307](https://www.capterra.com/p/225706/SurePayroll/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.2 Customer support 3.9 Price starts from Price starts from \-- - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries. Best for SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants. ## User reviews Pros & cons JP Jennifer P. Product Manager > "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations,..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747) SS Shana S. Property Manager > "This can be problematic on days that the time has to be turned in, because it will hold everything up, thus causing late..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7175901) LC Lisa C. HR Admin Asst > "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) TA Thomas A. Owner > "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) JT Jillian T. Client Relations and Marketing Coordinator > "It has so many robust features that make it easy to track a variety of items for a multitude of clients." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7175432) AB Aaron B. CEO > "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644) KR Kelly R. HCM Implementation lead > "What I like most about isolved is that since we are partners they listen to our wants and needs and try to implement them into..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786) SB Sara B. Payroll and Benefits Admin > "There are delayed responses or sometimes inconsistencies in responses from customer service." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270) DS Diamond S. Safety > "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295) CH Cecily H. OWNER > "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) JD Jordanne D. Payroll Specialist > "The platform continues to evolve with new features and enhancements that help improve efficiency and the overall client experience." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893) AF Ally F. Office Manager > "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) SK Sarah K. Client Service Lead > "I really appreciate the continuous advancements isolved makes to keep up with the ever-changing demands of the industry." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729) KF Kathryn F. Office Manager > "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824) MZ Melanie Z. Payroll Benefits Supervisor > "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314) TA Thomas A. Owner > "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) KS Kirsten S. Implementation Specialist > "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270) NV Nereida V. HR Director > "Turnover metrics report requires develop and it does not work as it should, without you creating a special report" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875) JD Jordanne D. Payroll Specialist > "I also appreciate the ongoing product enhancements and the support available when assistance is needed." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7168893) CH Cecily H. OWNER > "Missing tax filings, missing tax payments, the list of errors goes on and on." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) KR Kelly R. HCM Implementation lead > "Love the library of articles and help documents as well as report writer." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7154786) JO Joshua O. Associate Director of Operations > "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) AE Andrew E. Payroll Administrator > "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212) VR Verified Reviewer COO > "Too much restrictions, and charging for every little thing. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617) Sagar L. HR Manager > "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324) VR Verified Reviewer Director of Operations > "It was not very user friendly to request time off, find benefit info or timecard info." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245) HZ Heather Z. Owner > "The customer service for the payroll solutions is prompt and provides great customer service.." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) CH Cecily H. OWNER > "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) MM Melissa M. Scheduler > "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381) AF Ally F. Office Manager > "Payrolls that only paid mileage, skipping the employees’ actual hours worked." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) Cora T. Payroll Specialist > "It is extremely easy to navigate and if you do have trouble, the Learn & Grow platform makes it easy to learn!" [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7122094) EM Erica M. Administrative Assistant > "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299) VR Verified Reviewer Development Manager > "I appreciated the quick processing with using the issued payment card, too." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940) KS Kayla S. Payroll System Specialist > "They do have decent customer support but the issues are always caused by upgrades." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482) Ashlee B. Senior Customer Support Specialist > "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447) HZ Heather Z. Owner > "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) WF Will F. Director > "Isolved has been a great partner and quickly resolves support tickets." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7124151) JO Joshua O. Associate Director of Operations > "Moreover, employees have reported high levels frustration in locating basic payroll information." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) LC Lisa C. HR Admin Asst > "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) Lynne W. Financial Assistant > "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having..." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350) AE Andrew E. Payroll Administrator > "There is also a ton of resources made available to you to help you improve professionally." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212) TS THOMAS S. president > "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797) TM Tracey M. Client Success HCM Consultant > "It offers so much for large businesses but doesn't forget the one employee companies." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420) BB Brendan B. Sales > "The security code almost every time you log in is also just a small annoyance." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904) SK Sarah K. Client Service Lead > "Overall, my experience with isolved has been very positive, and I look forward to growing even more with the platform as it..." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___7172729) MBS Mary Beth S. Front desk clerk > "Inability to view multiple pay stubs at once." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272) HZ Heather Z. Owner > "The payroll process is streamlined and customer service is helpful." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011) LL Lindsey L. ADMINISTRATIVE ASSISTANT > "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452) VR Verified Reviewer CEO > "I did hire two techs from the resumes they produced but had more and better luck on my own." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600) CH Cecily H. OWNER > "Admin and employee interface is outdated, difficult to use and frustrating." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) MQ Mary Q. HR and Finance Administrator > "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483) TA Thomas A. Owner > "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) LC Lisa C. HR Admin Asst > "Isolved has simplified our difficult payroll process. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260) NM Nick M. President > "Every employee that I have worked with in any capacity fights with themselves to prove who is more incompetent." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6620673) JG Jordana G. Owner > "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893) AF Ally F. Office Manager > "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) Robert F. Manager > "I love using isolved for our dependent care accounts. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584) AF Ally F. Office Manager > "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868) VR Verified Reviewer COO > "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617) CH Cecily H. OWNER > "The service is inconsistent with constant errors." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890) NM Nicole M. HR Benefits Specialist > "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445) TB Talitha B. Benefits Manager > "They have changed the Self-Service login over the past year and taken away our access to reset passwords at the client level. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6073152) EP Emily P. Assistant Controller > "It was perfect for our company and our time keeping needs on our construction sites." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437) Lynne W. Financial Assistant > "They are not capable of distinguishing (their computer system should be set up to auto-complete this portion) between a W2 and a..." [See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350) AB Aaron B. CEO > "It is an affordable solution that has many features and customizable options. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644) TS THOMAS S. president > "Their service explains why they have to trap their customers." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797) VB Valery B. HR Clerk > "The website was very user friendly, even if you were new to the system you could navigate your way around it." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7033455) JK Jason K. Payroll Operations Specialist > "I don't like isolved because it's not customizable enough and there are a number of UI pain points that hamstring my productivity" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6156392) EA Erin A. VP of HR > "Furthermore, the Share and Perform system proves to be an invaluable tool for monitoring performance reviews and establishing and..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6103569) RG Robert G. Installer > "All fields blank for PTO, Pay Rate, can not download actual pay stubs like it claims." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___5077628) MZ Melanie Z. Payroll Benefits Supervisor > "Our support team often go beyond just answering questions—they help troubleshoot and problem-solve." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314) DB Devin B. Staff Accountant > "I don't like that the time off requests doesn't take into account the day's you have submitted for but haven't been approved in..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6175178) Tiffany M. Administrator > "It was cost effective for our company, fairly easy to use/implement, and had good reporting capabilities." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7013671) CT CINDY T. Payroll Manager > "the layout of the menus are so complicated" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447) JG Jordana G. Owner > "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands..." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893) JN Jhavi N. Payroll Specialist > "Customization options may be limited, and some users report occasional glitches or slow support response times." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368) TM Tanya M. HR Manager > "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055) JO Joshua O. Associate Director of Operations > "The dashboard design is not very intuitive." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) VR Verified Reviewer Junior Accountant > "When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of systems we were using. Once we..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5056855) JT Jamie T. HR > "This system is the worst I've ever used in my 20+ HR/payroll career." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389) EC Emily C. Vice President > "The product works, and has allowed us to do more than our previous interface." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672) CT CINDY T. Payroll Manager > "the layout of the menus are so complicated" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447) LC Lisa C. HR Manager > "Extremely user friendly and intuitive to use." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403656) JO Joshua O. Associate Director of Operations > "The dashboard design is not very intuitive." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859) AC Andrea C. Payroll Manager > "It was very intuitive." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___2450058) MS Mike S. Owner > "Complicated user interface." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6542833) TM Tanya M. HR Manager > "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055) AS Annette S. Director of HR > "Not user Friendly unless you have an IT background" [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6723037) CM Carlye M. Time and Attendance Specialist > "I feel like the community surrounding it and the support received is really integral to learning the system to it's full potential." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6773569) EK Emmanuel K. Sr. Business Administrator > "It's not as user friendly as it can be." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122) TS Tracy S. HR Manager > "Each step felt like someone was inhouse assisting me through each part of the implementation." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___3444797) SL Stacey L. Accounting > "I didn't feel that isolved was very user friendly or easy to move around in." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6035029) Robert F. Manager > "Easy to use and don't have any issues. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584) JH Justine H. Chief Operating Officer > "It does not have an app & not easy to use" [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6007037) AE Alicia E. Human Resources > "Platform is user Friendly." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7098626) EM Erica M. Administrative Assistant > "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299) Shelli F. HR > "This has been a very easy app to use. " [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065572) TA Thomas A. Owner > "Finally, the customer service representatives are oddly robotic and almost seem to be an AI chatbot." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340) SS Sarah S. Payroll specialist > "It makes everything very easy." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6706674) TS THOMAS S. president > "Their service explains why they have to trap their customers." [See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797) MZ Melanie Z. Payroll Benefits Supervisor > "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining..." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314) DW Dan W. Administrative > "Product was useful but customer service and support left something to be desired." [See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6740044) [View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/) SA Suman A. Owner,Bookkeeper,Tax Preparer > "Automated tax filing saves a lot of time, and the customer support team is responsive and helpful." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7163528) SA Suman A. Owner,Bookkeeper,Tax Preparer > "The interface can feel a bit dated, and navigation takes some getting used to." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7163528) JA JANINE A. Business Owner > "SurePayroll makes payroll and managing employees a breeze!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) AH Allison H. Operations Manager and HR > "Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) JA JANINE A. Business Owner > "The customer support is stellar compared to other companies I have worked with, not to mention it being a..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) JL Josephine L. Regional Manager > "We asked about adding time tracking and never received the steps for how to get it up and running at our..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6664531) TK Terri K. Owner > "I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6810967) RD Robert D. Sports Director > "It wasn't the easiest system to use when it can to paying employees. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Kennedy F. Speech Language Pathologist > "I like that I get notifications easily to by email when I am being paid." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RD Robert D. Sports Director > "The customer service wasn't the best either." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) JKA Ja Keya A. Manager > "The fact that they help with tax filling is definitely a plus." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) JKA Ja Keya A. Manager > "The customer service took a long time to reply" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) KF Kennedy F. Speech Language Pathologist > "I also love the simplicity of checking my paystubs." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RK Robert K. Manager > "The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) KF Katie F. Owner > "The process to submitting payroll is quick and simple." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) BG Brad G. Network Administrator > "Being a one person LLC company I only pay myself 1 time a year, so the cost is pretty expensive for..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135646) JP Joseph P. Principal > "There are tons of features that I don't even use but it could handle much larger and complex..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) JQ Jorge Q. Owner > "Disappointing, not a full-service provider, nickel and dime you." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713) AH Allison H. Operations Manager and HR > "They provide good support!" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7050054) RK Robert K. Manager > "They filed unemployment insurance with the wrong state agency, even though the other taxes were filed..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) KF Kennedy F. Speech Language Pathologist > "Everything is listed in a way that is easy to understand." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RK Robert K. Manager > "They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) JC Jean C. Owner > "This service I can provide using SURE payroll platform without breaking the client's bank." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) WR Wayne R. CEO > "I found that I did not need it after one month and tried to cancel it but found several months later that..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6112998) KF Katie F. Owner > "I am very pleased with SurePayroll because it is user friendly." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) VR Verified Reviewer CEO > "I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___6159564) SK Soyeon K. CEO > "When I was not sure which option was right for me the customer support was super helpful in making..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6132703) MS Maria S. COO > "I did all the address changes with the govt and it never showed up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123493) SK Sugi K. vocational rehabilitation couselor > "I liked the promotion regarding getting free first month but there after, rates went up and up." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) DC David C. Admin > "My employees have said that the self service portal was difficult to navigate." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606) SN Shawn N. Operations Manager > "It also helps that we very rarely need any customer service assistance." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) AS Acea S. Owner > "They will say if you close the account you will not be charged every month but they still do. If there..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) MB Mark B. Owner > "It only takes 5 minutes/week to process payroll, super easy" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6126458) SK Sugi K. vocational rehabilitation couselor > "A little frustrated with getting transferred from one customer service rep to another." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) JC Jean C. Owner > "The pricing is important to a small business and I like the low monthly cost. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123501) RF Robert F. Agent > "Ask for referrals way too much." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6130714) MD Maria D. Treasurer > "He has always (the 2 times I needed help over the last 15 months) solved my issue on the first contact." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135456) LW Laura W. Owner > "Least 40 characters to finish this review so this is what I think is dumb." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6169712) RA Rebekah A. Owner > "The dashboard offers a wide range of useful information. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113097) Tiffani Z. Director Of Operations > "We miss typed a tax ID number when we originally set up our program and the amount of numbers was even..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3148668) MO Matthew O. Household Employer > "Very helpful customer success team that called and walked me through the entire setup." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123499) CH Carol H. CEO > "Not extremely user friendly for someone who is not always in front of the computer." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135619) DM Dylan M. Owner > "Most affordable, simple solution in an overcrowded, expensive industry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140678) RR Raymundo R. IT Manager > "Perhaps sometimes the logging-in procedure was a bit hard due to the security authentication feature." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) BJ Benjamin J. Chief Operations Officer > "It has been an affordable and highly functional resource for us." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140700) RK Robert K. Manager > "They did not want us to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6395089) SN Shawn N. Operations Manager > "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) TS Tom S. Owner > "Not easy to setup sick pay for NJ. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136018) JC Joan C. Bookkeeper > "I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3886348) JO Jacob O. President > "I wouldn't use this company if they were the last company on the planet that offered payroll services." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) JD Jackson D. The Dude > "Love the ease of use and the tax prep is done for me." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135947) VR Verified Reviewer Owner > "A customer service rep told me that they didn't build this into the software, my browser offers it,..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) SM Silvia M. Owner > "It was a good experience; I had no issues with the payroll or paying the tax." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) VR Verified Reviewer Owner > "Customer service says they will escalate, and a week later I receive an email that says the exact same..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3404536) JP Joseph P. Principal > "sensitive content hidden\] was extremely helpful in getting everything set up for my client." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) JO Jacob O. President > "They couldn't care less about customers that desire to cancel." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___4643421) TB Todd B. Owner Psychotherapist > "I appreciate never having to worry about payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) SP Scott P. CEO > "Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3590579) AG Alberta G. Office Manager > "I like the ease of processing our payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113002) DM Debra M. President > "The software is fine and user-friendly, but if you ever need customer service, you can count on a 45..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2762223) RM Roy M. Nanny > "The team was very helpful in configuring things the right way. " [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136845) AS Acea S. Owner > "The customer care people will lie." [See full review](https://www.capterra.com/p/225706/SurePayroll/#SoftwareAdvice___4347690) RR Raymundo R. IT Manager > "Overall Surepay provided all the necessary platforms and features that will suffice for smaller companies." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4708458) KC Kristen C. Accountant > "Customer service is needed too frequently and over the last two years, customer service has gone..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3428174) JP Joseph P. Principal > "I'm extremely happy with my choice for payroll." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) VR Verified Reviewer Office Manager > "You call back and you're placed back in line (now "wait time of over 45 minutes"). " [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3324743) CB Charlotte B. Business Manager > "The set up process is easier than some because there is a dedicated person who helps you set up a company..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___4813359) BW Betsy W. media > "I'm writing this review because I'm stuck on hold with them now, waiting miserably for a rep to tell me..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) SM Silvia M. Owner > "It was a great experience working with \[sensitive content hidden\], he offers excellent customer service." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6140916) JL Josh L. Owner > "I called their support, waited on the phone for over an hour (it was during peak season but still)." [See full review](https://www.capterra.com/p/225706/SurePayroll/#GetApp___3700972) KN Kendrick N. CFO > "wonderful, i recommend any startup small business to use this service" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6079471) DV Donna V. President > "I got locked out of my account and tried reaching someone for 2 days." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3356871) AL Andrew L. Realtor Owner > "Ease of use / \[sensitive content hidden\] the sales rep was very helpful" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6125187) AM Amy M. Business Manager > "We need to change the weekly payday but I can't find the right setting to make it default to the day I..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2549808) TB Todd B. Owner Psychotherapist > "It is also very affordable." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113278) BW Betsy W. media > "SurePayroll personnel made me feel helpless, confused, and hung out to dry" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___3415936) AE Alan E. Broker Owner > "Portal is easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641) WB Walter B. administrator > "SurePayroll handles government interactions very poorly, and communicates with its clients about these..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2746929) TP Tricia P. CEO > "It is super easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6136020) SA Sean A. Founder > "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535) KF Kennedy F. Speech Language Pathologist > "I also love the simplicity of checking my paystubs." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) SA Suman A. Owner,Bookkeeper,Tax Preparer > "The interface can feel a bit dated, and navigation takes some getting used to." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7163528) SN Shawn N. Operations Manager > "SurePayroll was exactly what our operation was looking for: Ease, Simplicity and Functional." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6135394) DC David C. Admin > "My employees have said that the self service portal was difficult to navigate." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123606) JP Joseph P. Principal > "There are tons of features that I don't even use but it could handle much larger and complex..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6113106) SA Sean A. Founder > "Surepayroll gave NO guidance on compliance whatsoever. Once I received the fine they did NOTHING to..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___2671535) KF Kennedy F. Speech Language Pathologist > "Everything is listed in a way that is easy to understand." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6698819) RD Robert D. Sports Director > "The customer service wasn't the best either." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6571719) KF Katie F. Owner > "I am very pleased with SurePayroll because it is user friendly." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6699318) JKA Ja Keya A. Manager > "The customer service took a long time to reply" [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6754421) AE Alan E. Broker Owner > "Portal is easy to use." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6123641) JQ Jorge Q. Owner > "Disappointing, not a full-service provider, nickel and dime you." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6705713) JA JANINE A. Business Owner > "The customer support is stellar compared to other companies I have worked with, not to mention it being a..." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___7045403) SK Sugi K. vocational rehabilitation couselor > "A little frustrated with getting transferred from one customer service rep to another." [See full review](https://www.capterra.com/p/225706/SurePayroll/#Capterra___6124013) [View Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/) ## User interface [isolved](https://www.capterra.com/p/164417/iSolved/) 3.93 (656) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) 4.15 (307) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 1099 Preparation 207 Important 401(k) Tracking 150 Important Access Controls/Permissions 120 Important isolved Top features 24/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/164417/iSolved/#features) SurePayroll 15/50 - 1099 Preparation - 401(k) Tracking - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Approval Process Control - Approvals - Attendance Management - Audit Management - Automatic Tax Payment - Auto Update - Batch Processing - Benefits Management - Benefits Manager - Calendar Management - Cash Flow Management - Chatbot - Check Printing - Check/W-2 Delivery - Compensation Management - Compliance Management - Core HR Integration - Corporate/Business - Customizable Reports - Data Import/Export - Deduction Management - Direct Deposit - Document Management - Employee Database - Employee Management - Employee Onboarding - Employee Profiles - Employee Self Service - Expense Claims - Expense Management - Expense Reimbursement - Expense Tracking - For Accountants - For CPA Firms - For Small Businesses - Generative AI - Mobile - Mobile Access - Multi-Country - Multi-Currency [See all features](https://www.capterra.com/p/225706/SurePayroll/#features) ### Recognition isolved is recognized as a top-rated tool in 4 Capterra Shortlist reports SurePayroll is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support isolved Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurePayroll Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details isolved - By isolved - Located in United States - Founded in 1992 Not provided by Vendor ## Popular Comparisons [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Deel](https://www.capterra.com/p/205015/Deel/)[4.85 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Contact vendor for pricing Price $5/month 3.9 Features 4.8 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/164417-205015/iSolved-vs-Deel) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (307)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs 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[isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (307)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-225706/WebPay-vs-SurePayroll) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.3 3.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-164417/WorkforceNow-vs-iSolved) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (307)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.43 (7,274)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) $20/month Price Contact vendor for pricing 4.1 Features 4.3 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/155895-225706/WorkforceNow-vs-SurePayroll) [isolved](https://www.capterra.com/p/164417/iSolved/)[3.93 (656)](https://www.capterra.com/p/164417/iSolved/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130949-164417/Paycom-vs-iSolved) [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[4.15 (307)](https://www.capterra.com/p/225706/SurePayroll/reviews/) vs [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[4.80 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) $20/month Price $17/month 4.1 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/116050-225706/Patriot-Software-vs-SurePayroll)