# Compare isolved vs Payworks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare isolved and Payworks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164417-235453/iSolved-vs-Payworks

---

# isolved vs Payworks Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

isolvedPayworks2/4 selected

[isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (644)](https://www.capterra.com/p/164417/iSolved/reviews/)

[Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

[## isolved](https://www.capterra.com/p/164417/iSolved/)[3.9 (644)](https://www.capterra.com/p/164417/iSolved/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

3.9

Ease of Use

3.9

Customer Service

3.7

Reviews Sentiment

Based on [644 reviews](#user-reviews)

Positive

485

Neutral

68

Negative

91

[## Payworks](https://www.capterra.com/p/235453/Payworks/)[4.7 (142)](https://www.capterra.com/p/235453/Payworks/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

AH

Based on [142 reviews](#user-reviews)

Positive

136

Neutral

5

Negative

1

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 27,548 reviews from payroll software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Payroll Management

4.4

Direct Deposit

4.6

Tax Compliance

4.4

W-2 Preparation

4.6

Tax Calculation

NA

\--%Fit

Missing features

Feature ratings

Payroll Management

4.8

Direct Deposit

4.9

Tax Compliance

NA

W-2 Preparation

NA

Tax Calculation

NA

User satisfaction

User satisfaction

3.9

User reviews[644](https://www.capterra.com/p/164417/iSolved/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.8

Customer support

3.7

User satisfaction

4.7

User reviews[142](https://www.capterra.com/p/235453/Payworks/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for businesses of all sizes in the construction, engineering, financial services, manufacturing, healthcare, retail, hospitality and other industries.

Best for

Canadian businesses of all sectors and sizes rely on Payworks, ranging in size from one employee to over 4,000. We offer specialized solutions for small business, franchise and corporate organizations

## User reviews

Pros & cons

JP

Jennifer P.

Product Manager

> "Overall, isolved has a broad range of features from hire-to-retire, and with some upgrades and individual customer customizations, this..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7077747)

SB

Sara B.

Payroll and Benefits Admin

> "There are delayed responses or sometimes inconsistencies in responses from customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078270)

LC

Lisa C.

HR Admin Asst

> "It has streamlined our yearly insurance open enrollment. And has made it easy for with the People Cloud for out staff to access their own..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

AF

Ally F.

Office Manager

> "We were overcharged dramatically compared to what was discussed and agreed upon. When we asked for a breakdown — repeatedly, for months — we..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

DS

Diamond S.

Safety

> "quick punch and mobile use is nice when you are punching in remotely for work and not having to use time cards, also having paystubs and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6788295)

KF

Kathryn F.

Office Manager

> "We routinely have to chase down answers or resolutions rather than the support team proactively working to resolve issues, even those that..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6841824)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "The isolved team takes the time to understand your business and supports your goals—whether that’s reducing costs, streamlining processes, or..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

NV

Nereida V.

HR Director

> "Turnover metrics report requires develop and it does not work as it should, without you creating a special report"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6809875)

Ashlee B.

Senior Customer Support Specialist

> "My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6373447)

TA

Thomas A.

Owner

> "Now, this has been fine with most of my clients but anyone that uses TD Bank will be completely unable to finish this application as TD..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

KS

Kirsten S.

Implementation Specialist

> "The reporting tab stands out the most, with numerous reports to choose from to support our clients and allow them to audit with ease."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854270)

JO

Joshua O.

Associate Director of Operations

> "Since our organization on has client-level access, I don't feel I can fairly speak to the full range of functions isolved provides."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

Sagar L.

HR Manager

> "Overall, I do enjoy using iSolved for our payroll processing needs and because they offer good customer service."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078324)

VR

Verified Reviewer

COO

> "Too much restrictions, and charging for every little thing. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

HZ

Heather Z.

Owner

> "The customer service for the payroll solutions is prompt and provides great customer service.."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

VR

Verified Reviewer

Director of Operations

> "It was not very user friendly to request time off, find benefit info or timecard info."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078245)

MM

Melissa M.

Scheduler

> "iSolved is an amazing HR solution that has helped us with everything frompayroll processing to onboarding new employees."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854381)

AF

Ally F.

Office Manager

> "Payrolls that only paid mileage, skipping the employees’ actual hours worked."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

TM

Tanya M.

HR Manager

> "We thoroughly enjoy iSolved Payroll product. Since switching over to iSolved from ADP we have saved some much time, effort and money with..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6421055)

AB

Aaron B.

CEO

> "The user interface is very dated, and the reporting is kind of a nightmare - lots of reports available, but hard to find what you need..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6634644)

LC

Lisa C.

HR Admin Asst

> "Isolved has made everything so much easier, freeing up some time to focus on other aspects of my job."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

EM

Erica M.

Administrative Assistant

> "I also do not like the customer service, I feel like it's difficult to get in touch with them and there is no one to directly speak to about..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6843299)

TM

Tracey M.

Client Success HCM Consultant

> "It offers so much for large businesses but doesn't forget the one employee companies."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7111420)

CH

Cecily H.

OWNER

> "We sent termination notice on 11/20/24 and didn't receive termination paperwork until 12/24 when we were already closed for the holiday."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

JN

Jhavi N.

Payroll Specialist

> "Isolved offers a comprehensive, user-friendly platform that streamlines payroll, HR, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

KS

Kayla S.

Payroll System Specialist

> "They do have decent customer support but the issues are always caused by upgrades."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078482)

HZ

Heather Z.

Owner

> "The payroll process is streamlined and customer service is helpful."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

HZ

Heather Z.

Owner

> "Each time I attempted to resolve they offered a different reason but a year later, the issue still has not been resolved."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7027011)

AR

Anahi R.

HR and Payroll Coordinator

> "Managing payroll submissions is also easily handled, allowing for control over earnings, deductions, and taxes."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403688)

JN

Jhavi N.

Payroll Specialist

> "Customization options may be limited, and some users report occasional glitches or slow support response times."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

VR

Verified Reviewer

CEO

> "I did hire two techs from the resumes they produced but had more and better luck on my own."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7061600)

JO

Joshua O.

Associate Director of Operations

> "Moreover, employees have reported high levels frustration in locating basic payroll information."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

MQ

Mary Q.

HR and Finance Administrator

> "I find it's very user friendly for both an admin and an employee and is a very comprehensive platform for all of my HRIS needs."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854483)

BW

Brian W.

Human Resources Manager

> "As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a moduale..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

LC

Lisa C.

HR Admin Asst

> "Isolved has simplified our difficult payroll process. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7078260)

MBS

Mary Beth S.

Front desk clerk

> "Inability to view multiple pay stubs at once."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6850272)

JG

Jordana G.

Owner

> "Huge shoutout to \[sensitive content hidden\] l—I’m so impressed already and can’t wait to get started. If you’re in the recruiting space and..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

LS

Luz S.

HR Director

> "Being on both ends I know if I did not have the prior implementation experience, I would not have known how to further improve the system for..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6403683)

Robert F.

Manager

> "I love using isolved for our dependent care accounts. "

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7065584)

TA

Thomas A.

Owner

> "They aren’t sympathetic to the plight clients have when trying to complete this arduous process and basically tell you “tough” when you can’t..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6655340)

VR

Verified Reviewer

COO

> "Pretty good if you know what you are doing and experienced enough to navigate. Although expensive, we found it comprehensive and easy to..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7094617)

CH

Cecily H.

OWNER

> "Missing tax filings, missing tax payments, the list of errors goes on and on."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

JN

Jhavi N.

Payroll Specialist

> "Isolved is an all-in-one platform that simplifies HR, payroll, and benefits management."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

KB

Karissa B.

Product Solutions Specialist

> "There are so many small buttons that sometimes it's hard to identify when there is an issue where the problem is."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6465528)

NM

Nicole M.

HR Benefits Specialist

> "We really enjoy the different platforms they have to offer, like time and attendance, onboarding, attract and hire."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

CH

Cecily H.

OWNER

> "Issuing the wrong payroll and having to back money out of employee's bank accounts was the most frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

AE

Andrew E.

Payroll Administrator

> "Overall I am enjoying using iSolved and all the resources available to me now. Plus I feel like I am able to connect with other users if I..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

BR

Beverly R.

Corporate HR Manager

> "Points tracking, salaried employees who never use a timecard have to go to a timecard to request time off, no way to put notes on the..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___4800708)

VB

Valery B.

HR Clerk

> "The website was very user friendly, even if you were new to the system you could navigate your way around it."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7033455)

AF

Ally F.

Office Manager

> "On the rare occasions he answered, he’d put us on hold indefinitely and then disconnect. And that was the norm."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

MB

Matt B.

Manager

> "The ability to see exactly what employees see within the system is particularly helpful for HR personnel when assisting users."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6467252)

AF

Ally F.

Office Manager

> "A complete lack of urgency, communication, or care in fixing anything — no matter how severe the issue."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6832868)

MZ

Melanie Z.

Payroll Benefits Supervisor

> "Our support team often go beyond just answering questions—they help troubleshoot and problem-solve."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6778314)

CT

CINDY T.

Payroll Manager

> "the layout of the menus are so complicated"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6791447)

JG

Jordana G.

Owner

> "They walked me through everything clearly, didn’t overpromise, and it finally felt like I found a team that genuinely understands recruiting..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6841893)

PC

Pam C.

Payroll Benefits Administrator

> "For example we have a "wellness" box that we check on our medical benefit to tell the system to give this employee the wellness discount but..."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___4801542)

VR

Verified Reviewer

Development Manager

> "I appreciated the quick processing with using the issued payment card, too."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7017940)

JO

Joshua O.

Associate Director of Operations

> "The dashboard design is not very intuitive."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7004859)

Tiffany G.

Tax Analyst

> "I handle all taxes for our organization so the tax engine is the most important part for me."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6330487)

JT

Jamie T.

HR

> "This system is the worst I've ever used in my 20+ HR/payroll career."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854389)

EC

Emily C.

Vice President

> "The product works, and has allowed us to do more than our previous interface."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855672)

Lynne W.

Financial Assistant

> "More than half of the payrolls have been incorrect, requiring manual checks, or destruction of the original checks and having iSolved reissue..."

[See full review](https://www.capterra.com/p/164417/iSolved/#GetApp___6152350)

AE

Andrew E.

Payroll Administrator

> "There is also a ton of resources made available to you to help you improve professionally."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7018212)

TS

THOMAS S.

president

> "Tried to terminate and they told us we had to give 90 days notice which we did and delayed our new company."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6656797)

MJ

Marietta J.

Implementation manager

> "Overall, this is an excellent product that can be tailored to meet your organization's specific requirements."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6842726)

BB

Brendan B.

Sales

> "The security code almost every time you log in is also just a small annoyance."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6591904)

BW

Brian W.

Human Resources Manager

> "Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6405008)

IJ

Ikiera J.

Pest control Scheduler

> "I hate how it doesn’t have my hours and pay added in or shown on the site until the day I get paid, I would love it if there was a way for it..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___4770261)

Dara G.

Owner

> "The customer service reps were mostly pleasant."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7083777)

JS

Jason S.

Chief

> "Minor lagging and some delay in back logging."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6353198)

JN

Jhavi N.

Payroll Specialist

> "It's a reliable solution for enhancing efficiency, reducing errors, and improving overall workforce management"

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6454368)

EF

Esmeralda F.

Accounts Payable and Payroll Administrator

> "Administrators cannot upload a profile photo."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6408001)

CM

Carlye M.

Time and Attendance Specialist

> "I feel like the community surrounding it and the support received is really integral to learning the system to it's full potential."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6773569)

EK

Emmanuel K.

Sr. Business Administrator

> "It's not as user friendly as it can be."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___7051122)

EP

Emily P.

Assistant Controller

> "It was perfect for our company and our time keeping needs on our construction sites."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6659437)

AG

Amy G.

admin

> "We asked for a rate reduction and no one followed up and they refused to apply the credits they originally offered."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6387624)

MC

Mike C.

Director of Human Resources

> "The platform is useful, the training for new platforms has been effective."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6855910)

LL

Lindsey L.

ADMINISTRATIVE ASSISTANT

> "just the website itself would lag a lot of if a lot of users were trying to clock in at same time it seemed, if we had problems/issues took a..."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___5086452)

NM

Nicole M.

HR Benefits Specialist

> "I love that their customer service teams are very quick to help when we run into any issues."

[See full review](https://www.capterra.com/p/164417/iSolved/#Capterra___6854445)

CH

Cecily H.

OWNER

> "Admin and employee interface is outdated, difficult to use and frustrating."

[See full review](https://www.capterra.com/p/164417/iSolved/#SoftwareAdvice___6643890)

[View Reviews](https://www.capterra.com/p/164417/iSolved/reviews/)

AH

Alicia H.

Executive Director

> "I particularly like the time off request function, although I would like it to show on the timesheet that there is a..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773)

TB

Travis B.

owner

> "We always a had a quick shortcut to start payroll but it disappeared and now we have to manually find it each time."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630)

MY

Max Y.

Accounting Manager

> "The platform is reliable and handles payroll accurately, and the support team truly stands out. Whenever I have..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921)

JM

Jacqueline M.

HR and Office Manager

> "Sometime I can not find what I am looking for: it is not intuitive to where to find some items such as how to..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063720)

AF

Auriole F.

Program Coordinator

> "I also like that the changes by Ontario/Canada's changes are reliable and automatically imbedded and one does not..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

LP

Lisa P.

President

> "The other 5% are due to incompatiblity with QBO workflows."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063797)

MY

Max Y.

Accounting Manager

> "Having access to subject matter experts gives me confidence that our payroll is handled correctly and compliantly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064921)

RM

ROBERT M.

CONTROLLER

> "LACK OF CONTROL PAYWORKS HAS STRICT GUIDELINES ABOUT WHAT YOU CAN CHANGE SOME REPORTS"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831)

MD

Monica D.

Office Manager

> "Have relied on pay works for years and feel secure that this payroll program is always up to date and efficient with..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063721)

TS

Trish S.

Office Manager

> "The only thing that I have found is the guys have trouble getting into see there pay stubs I do wish that part was a..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063638)

SC

Stephanie C.

HR Manager

> "When we first started using Payworks, I didn't know very many other companies that were using it but at a recent..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063653)

CW

Carla W.

VCFO

> "it has become difficult to speak with a human being even on the general help line."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322)

SV

Samantha V.

Paralegal

> "It's overall simplicity and the fact that I have a body I can connect to if I run into any issues (I think I had one..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063636)

JD

Janet D.

Treasurer

> "Sometimes trying to access previous ROEs can be tricky. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063680)

JR

Justin R.

Operating and Finance Officer

> "I also got a friends business set up with Payworks and he loves how easy it is to process payroll from what he was..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063858)

DG

Doreen G.

accounting, reception

> "Often I don't get the answers to my question or it may seem a little complicated."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067891)

RM

ROBERT M.

CONTROLLER

> "EASY TO USE HAS GOOD REPORTING YOU ARE ABLE TO PRODUCE AD HOC REPORTS FROM THE DATABASE PERFORMS YEAR END T4'S"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064831)

DW

Deseree W.

Finance and Human Resources Manager

> "I find that the interface is not super intuitive."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803)

SB

Sandra B.

Office Manager

> "With numerous options, payroll always runs smoothly, no matter how many "add-ons" you have or don't have."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063657)

BA

Brenda A.

owner

> "It is totally different from Moneris, some things are not as clear or easy."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7065814)

LS

Leath S.

Partner

> "The resource Center for questions and videos are helpful too!"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343)

EJ

Eric J.

CEO

> "It's often unclear to me where to find simple information, especially for employee information."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772)

JJ

Jennifer J.

Payroll Specialist

> "Payworks is the most user-friendly payroll system I've used in my decade-long career."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063961)

CW

Carla W.

VCFO

> "Now they call me for help not Payworks."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7067322)

PV

Pam V.

Payroll Benefits Administrator

> "As a payroll professional I really appreciate being able to contact 1 person for all my service needs and not having..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534)

SF

Sarah F.

Office Manager

> "I was assigned a specialist, but i do not feel the communication i received or the set up was done as i would have..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865)

HM

Heather M.

Bookkeeper

> "I love that I don't have to calculate stat and they made it easy to enter for everyone."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063628)

TB

Tammy B.

Accounting

> "I'm not able to import to my software with the various departments I have"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618500)

DW

Deseree W.

Finance and Human Resources Manager

> "I also like that the service representatives are knowledgeable about employment laws in my province."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063803)

EJ

Eric J.

CEO

> "The user interface is dated."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6824772)

MJ

MARSHA J.

HRIS

> "The platform is reliable and offers a wide range of features that streamline payroll and HR processes."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618215)

BC

Betty C.

Bookkeeper

> "Sometimes the report I want isn't available and I need to create it myself."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618894)

AF

Auriole F.

Program Coordinator

> "I find it so easy to use and learn quicker steps as I continue to use the platform making the tough issues easy to..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

VM

Viktoria M.

Accountant

> "Don't know if there is anything that i personally dislike but some employees say the program on their phones does..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618467)

MS

Misha S.

Controler

> "How easy to run payroll runs and customer service, as well as value for the money."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064204)

TD

Tammy D.

Founder

> "I can't think of anything except I always need help in the spring getting back into the program details but I don't..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618935)

Nick B.

Engineer III

> "The employee self-service portal is incredibly intuitive."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7075537)

MH

Maria H.

Caseload Manager

> "Then, when we needed assistance it was difficult to get hold of someone. And when we did get hold of them, they..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

ES

Elena S.

Head of Finance

> "From the time of proposal to onboarding you have a person that helps you automate and train you for absolutely..."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618175)

LR

Leanne R.

Financial Administrator

> "Overall, setting up employees is more tedious than our previous payroll provider (Deluxe Payweb)."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618430)

DW

Donnelle W.

Director of Finance

> "Email and/or phone inquiries are always responded to promptly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063756)

PV

Pam V.

Payroll Benefits Administrator

> "No extra bells and whistles that cost a lot and weren't used."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618534)

SO

Sherry O.

Administrative Assistant

> "Ease of use, cost effective, I like that the government reporting is covered for the most part."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063888)

SF

Sarah F.

Office Manager

> "I found that my initial set up was lacking support."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6856865)

TB

Travis B.

owner

> "Much better than the old fashioned way of cheques we did beforehand. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063630)

CH

Christine H.

Director of Payroll

> "To create a new review report can be a struggle."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618321)

JS

Julie S.

Owner

> "it's nice having control over the payroll directly."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063671)

NS

Nate S.

creative director

> "the UX of the website is pretty confusing, hard to find things"

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6618410)

RM

Robyn M.

Office Manager

> "I love payworks, I have onboarded 2 separate companies with them and have told many others to switch over."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064010)

MH

Maria H.

Caseload Manager

> "We had a hard time getting the initial training."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

MS

Margaret S.

Accounting and Payroll

> "It makes entering payroll easy. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7068076)

MH

Maria H.

Caseload Manager

> "It's been very difficult to get help and training on it."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___6290825)

AH

Alicia H.

Executive Director

> "Easy to enter data into the timesheet as an employee."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063773)

VR

Verified Reviewer

HR Coordinator

> "Payworks is very finicky and does not offer a lot of features compared to other softwares out there."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4217532)

LS

Leath S.

Partner

> "I also like that we have a personal rep assigned to our account. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7064343)

TT

Tyler T.

Student

> "The user interface was a bit outdated and could use some improvement. "

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___4403558)

AF

Auriole F.

Program Coordinator

> "Payworks staff too are always available and helpful to solve any issue."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___7063830)

VD

Veronica D.

Project manager

> "Employees have to log in to the clunky website to access their records, an app or simpler interface would be better."

[See full review](https://www.capterra.com/p/235453/Payworks/#Capterra___3208369)

[View Reviews](https://www.capterra.com/p/235453/Payworks/reviews/)

## User interface

[isolved](https://www.capterra.com/p/164417/iSolved/)

3.92 (644)

[Payworks](https://www.capterra.com/p/235453/Payworks/)

4.72 (142)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

1099 Preparation

207

Important

401(k) Tracking

150

Important

Access Controls/Permissions

120

Important

isolved

Top features

31/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/164417/iSolved/#features)

Payworks

18/44

-   1099 Preparation
-   401(k) Tracking
-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Management
-   Auto Update
-   Benefits Management
-   Calendar Management
-   Chatbot
-   Check Printing
-   Compensation Management
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Direct Deposit
-   Document Management
-   Employee Database
-   Employee Onboarding
-   Employee Profiles
-   Generative AI
-   Mobile Access
-   Multi-Country
-   Multi-State
-   Payroll Management
-   Payroll Outsourcing
-   Payroll Reporting
-   Process/Workflow Automation
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Self Service Portal
-   Tax Calculation
-   Tax Compliance
-   Third-Party Integrations
-   Time & Attendance
-   Vacation/Leave Tracking
-   W-2 Preparation
-   Wage Garnishment

[See all features](https://www.capterra.com/p/235453/Payworks/#features)

### Recognition

No recognitions have been awarded to isolved

No recognitions have been awarded to Payworks

### Deployment & support

isolved

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Payworks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

isolved

-   By isolved
-   Located in United States
-   Founded in 1992

Payworks

-   By Payworks
-   Located in Canada
-   Founded in

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