VisitUs Reception vs ROLLER: Which is a better fit?

The software is great, the customer service and response time is amazing. We love that we can get assistance super quick to resolve any problems.

We've had to implement "No appointment, no visit" workaround with checkboxes and such, which do the job for unwanted visitors/solicitors.

Mostly, the product's been very useful for our company needs and we're happy with it. The price is excellent for the value.

Lack of customisability in buttons colours. Ipad keyboard kills userbility in landscape mode.

Its a clean and easy to use piece of software. Great value and excellent support backup.

I had a little of a rocky start with paying, set up and then a week after we had been using the software there was a technical problem globally.

The ability to contact visitors whilst on site via email or sms, is very helpful in our line of work. The feedback we are receiving from staff and visitors alike is very positive and encouraging.

Limitation of iOS for the device it runs off of. Removal of a sign in book leaves you exposed to what you can take with you on an evacuation to allow you to roll call.

A big Feature Range which can handle every venue Business. The Support ist amazing i really Love the contact to the Support they do an amazing Job.

Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.

I love roller as I can add our own graphics and text to advertise our products. I love the ease of sending passes.

This product is very expensive and we couldn't integrate with roller pay which was only found at last minute.

Overall I am happy with our move to Roller as the point of sale is much more user friendly. The Venue Manager view is great for booking our larger groups and events.

Since we are a trampoline park we sell time by the half hour and due to COVID we have a restriction on capacity.

We have found the functionality, ease of programming and cost comparison outstanding.

Richard R

General Manager

Very little I don't like as they are always on the other end of a phone call for advice.