VisitUs Reception vs Cm3: Which is a better fit?

The software is great, the customer service and response time is amazing. We love that we can get assistance super quick to resolve any problems.

We've had to implement "No appointment, no visit" workaround with checkboxes and such, which do the job for unwanted visitors/solicitors.

Mostly, the product's been very useful for our company needs and we're happy with it. The price is excellent for the value.

Lack of customisability in buttons colours. Ipad keyboard kills userbility in landscape mode.

Its a clean and easy to use piece of software. Great value and excellent support backup.

I had a little of a rocky start with paying, set up and then a week after we had been using the software there was a technical problem globally.

The ability to contact visitors whilst on site via email or sms, is very helpful in our line of work. The feedback we are receiving from staff and visitors alike is very positive and encouraging.

Limitation of iOS for the device it runs off of. Removal of a sign in book leaves you exposed to what you can take with you on an evacuation to allow you to roll call.

Fantastic support team from CM3 has been enormously helpful.

The information we provide is exactly the same, the client is often the same, but we get charged the same amount each time. There is no transparency regarding the risk profile or fee structure.

I particularly like the safety management program we're able to implement and record that all contractors have read and agreed to our terms and conditions.

Occasionally there is a disconnect between the client and CM3 regarding what type of "membership" we can sign up to. As a supplier we stuck in the middle.

I like that CM3 take control over what are the basic requirements. Of what is required to keep our contractors safe.

The least redeeming feature of this product is that at various times, updates are not shown, and little hiccups and mix up in variables with ABNs have occurred which has been frustrating at times.

The overall experience with CM3 has been positive. We have managed to migrate 97% of our contractors over to CM3 and worked through the experience and process with them.

Sometimes the search functionality is a little confusing.