Ada vs Xenioo: Which is a better fit?

The Ada team behind it is very dedicated and friendly and always works to improve the product, which gives me confidence in continued improvements and feature rollouts to improve our user experience.

Pavel P

Product manager: tools&automations

Ada is a total disappointment — the agents don't see what I sent them, the bot scenarios are cranky, slow and frustrating, I can't send images and videos properly. I hate Ada, bring intercom back.

Mohamed M

Program Coordinator

Last ,I love that we've been able to expand our use cases with the bot and show how it can fit perfectly into any data-driven business.

Pavel P

Product manager: tools&automations

Two of the products I use started using this and the experience was shitty both times.

The people at Ada are knowledgeable, friendly, and great to work with. The support team is very responsive and helpful as well.

Pavel P

Product manager: tools&automations

I'm not affiliated with intercom in any way — just a frustrated user.

This is the best and most fun technology that we've implemented for chat deflection and self-help.

There are some nice features which help to look chatbot more alive.

Jonathan J

Managing Director

The company does not have it's own WhatsApp APIs which makes it a bit costly to operate a chatbot.

Jonathan J

Managing Director

I also like the fact that the company is innovative and is always introducing new useful features.

I'm very missing the notification system, which lets the operator know that the client wants to communicate with an operator.

Many of these features allow you to completely customize your chatbots with or without coding and native integrations are really useful and suitable for any need.

Also in the conversation section, there is no filter which lets to filter the last communication, because now there is "last seen", which is not the same as last communication.

It's very easy to set up this chatbot, everything is pretty much clear, there are few tutorials which help a lot to understand the way it works.

Once Credit Card number is in, they will not allow you to diable the account and continue to charge you for one excuse or another. U cannot remove Credit Card number or cancel your account.