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Companies looking to innovate their business with AI customer service. Businesses with high support volume are usually a great fit.
E-commerce, Retail
The Ada team behind it is very dedicated and friendly and always works to improve the product, which gives me confidence in continued improvements and feature rollouts to improve our user experience.
Ada is a total disappointment — the agents don't see what I sent them, the bot scenarios are cranky, slow and frustrating, I can't send images and videos properly. I hate Ada, bring intercom back.
Last ,I love that we've been able to expand our use cases with the bot and show how it can fit perfectly into any data-driven business.
Two of the products I use started using this and the experience was shitty both times.
The people at Ada are knowledgeable, friendly, and great to work with. The support team is very responsive and helpful as well.
I'm not affiliated with intercom in any way — just a frustrated user.
This is the best and most fun technology that we've implemented for chat deflection and self-help.
I like that Amio helps with the customer support workload and can help customers in multiple languages.
The deployment was late, but this was partly due to our own lack of effort.
The dedicated Slack channel with Amio's success manager is a standout. Feature, providing quick resolutions and seamless support.
It had some minor flaws and bugs – but hey, which application doesn’t. Most importantly Amio team were always there to provide a quick fix.
It was very easy to set up, onboarding was nicely done and their success team is very helpful.
I like that the software is easy to use and their team is always ready to help.
Ada
Top FeaturesAmio
Ada
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Amio
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