# Compare Jamf Pro vs JumpCloud 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jamf Pro and JumpCloud based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/164492-175092/Jamf-Pro-vs-JumpCloud-DaaS --- # Jamf Pro vs JumpCloud Features and Cost Comparison Last updated July 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Jamf ProJumpCloud2/4 selected [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.7 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [## Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.7 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) Starting Price $3.67/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [545 reviews](#user-reviews) Positive 530 Neutral 13 Negative 2 [## JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [292 reviews](#user-reviews) Positive 279 Neutral 12 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,485 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Patch Management 4.0 Server Monitoring NA Security Tools NA Remote Monitoring & Management NA Real-Time Monitoring NA 79%Fit Not enough reviews Feature ratings Patch Management 4.3 Server Monitoring 5.0 Security Tools 4.4 Remote Monitoring & Management 4.1 Real-Time Monitoring 4.0 User satisfaction User satisfaction 4.7 User reviews[545](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.4 Customer support 4.6 User satisfaction 4.6 User reviews[292](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $3.67Other, Per Month - Free version - Free trial Price starts from $3Per User, Per Month - Free version - Free trial Best for Best for Jamf is committed to enabling IT to empower end-users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## User reviews Pros & cons MlD Michaël D. Senior IT Engineer > "Jamf Pro is a powerful tool when it comes to manage Apple devices, whether they are laptops of mobile..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7100328) VS Vincent S. IT and Process Manager > "Waste of time and money, get Iru/Kandji instead if you want to have a clean and easy setup without tons of scripts..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7115890) PP Paolo P. ICT Architectures and Operations Director > "It is the industry-standard "power tool" that offers absolute control over Apple devices, provided you have the..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052673) Harrison K. Help Desk Manager > "I dislike the interface, navigating the interface, and honestly finding anything." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7077456) PP Paolo P. ICT Architectures and Operations Director > "The combination of Smart Groups and Extension Attributes provides a level of granular automation and control that..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052673) VR Verified Reviewer IT Support Engineer > "I was thrown into a project with having to use Jamf Pro and having zero knowledge of it." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7076288) VR Verified Reviewer IT Engineer > "This platform offers excellent integration with Apple devices and simplifies daily administrative tasks once it is..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6865774) PL Pedro L. It > "The interface can be a bit overwhelming at first, and it takes time to fully grasp all the features and..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6500067) CM Casey M. Desktop Support Engineer > "The advanced device and app management features allows us to keep our fleet of Apple devices up to date in every..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6477601) BT Benjamin T. IT-Systemadministrator > "also pretty expensive for what it is." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7133467) MR Mathieu R. Programmeur Jouabilité > "Deployments, updates, and security policies felt effortless, and it saved a lot of time managing development..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052446) KE Kyle E. MDM Admin > "The seat count requirements can be a pain sometimes." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6764483) MW Melinda W. Owner > "verall, my experience with Jamf Pro has been very positive, especially for managing Apple devices at scale." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7142107) VR Verified Reviewer Problem Setter > "It can become confusing initially and can cause troubleshooting because of overlapping services" [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6018858) ES Emilia S. IT Administrator > "Jamf Pro is an amazing tool to administrate Macbooks or any Apple Devices, it has a lot of feature to do so." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6525018) SW Samuel W. Systems Administrator > "Sometimes having so many functions leads to overkill in the daily management of the Apple environment." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4119243) JG Jonathan G. Director of Plumbing > "It has made life much easier without having a pile of phones and tablets that became expensive paper weights." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7030542) VR Verified Reviewer Workplace and Security Engineer > "The app catalog area seems to be more of a beta instead of a polished product." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4849374) BT Benjamin T. IT-Systemadministrator > "also pretty flexible, you can customize a lot of things how you need it." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7133467) IY Irfan Y. Sr. Consultant MIS > "The only thing i don't like is that you have to wipe the device." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4189551) MlD Michaël D. Senior IT Engineer > "Overall, Jamf Pro is a great tool to manage Apple devices." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7100328) AK Alexander K. IT Support Specialist > "My biggest dislike about this software is the cost." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4294546) RB René B. Administrator > "Overall its a good alternative to jamf now because the price of jamf now is ricing and sometimes jamf pro offers..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6846656) VR Verified Reviewer Network Technician > "There will be a learning curve for anyone unfamiliar with MDM and trying to build an environment from the ground up..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3537087) MR Mathieu R. Programmeur Jouabilité > "Jamf Pro handled device management smoothly, especially for Macs." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052446) JR Jens R. Businesses Development Executive > "The lack of supporting non Apple Devices." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3594910) JJ Jon J. HR Coordinator > "Not quite as simple as expected, but still a good product for the end user once initiated." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7080170) AT Athena T. Technology Project Manager > "Some features that seem basic are missing, and some of the most highly voted feature requests sit in an 'under..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358516) Sanchita J. Technical Support engineer > "Perfect product for all MAC IOS management and monitoring." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6480771) KH Kenneth H. IT Help Desk support > "Sometimes it feels as if they have no solution for their problems. " [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3465284) SC Sebastian C. Computer Support Technician > "Fortunately we had no need for Jamf's customer support services due to it being so easy to use." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7050287) RB Ryan B. IT Technician > "my biggest issue was with shared iPads and setting the location/time." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2310767) Sanchita J. Technical Support engineer > "On Mac IOS devices Jamf Pro is one of best reliable management product." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6480771) ET Eric T. Desktop Support Intermediate > "I've never used other Apple Managed software to compare to(except Apple Configuratior 2) so it's hard for me to..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358603) JA Julian A. IT Technician > "I loved the layout, the feel, and the best part was that everything was super manageable." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6766230) DH Donna H. Technology Coordinator > "The process was painstaking, frustrating, time consuming and often, unsuccessful requiring many calls to Apple..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358530) SC Sebastian C. Computer Support Technician > "Very easy to use once everything is set up." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7050287) GO Glenn O. WISC IT TSE Team Lead > "This is not helpful, especially to Universities whom manage many devices." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2406602) David K. Senior System Engineer > "The possibility to work seamlessly with all the Jamf products and the possibilities to manage Apple Devices with..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4838198) FS Ferdinand S. Automation Engineer > "The interface can become confusing and overwhelming to novice user." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358713) TL Timothy L. info tech support consultant > "Two thumbs and toes up 100%, love this product and cannot wait to learn more as I enhance my training classes to..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6156875) AK Andrew K. District Educational Technology Specialist > "Inventory can be a nightmare at times." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2313082) JE Justin E. Tier 3 Technology Support Specialist > "From being able to control mass devices and send remote commands, to scoping out important apps to select devices,..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4841277) SB Sean B. manager > "I do think it's a bit on the expensive side." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2463250) CB Christian B. IT Administrator > "Thorough training and certification programme, very responsive and helpful user community (Jamf Nation), still..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4744200) KH Kevin H. Software Support Specialist > "The cost is pretty high. " [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2310711) [View Reviews](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) Niraj K. System Analyst > "It allows administrators to manage users, devices, and access controls from a single, cloud-based console, which significantly reduces complexity and improves..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) Deepak B. Pre Sales - Tech Consultant > "Weak Native Reporting: The built-in compliance and reporting tools lack polished executive dashboards, often forcing administrators to export raw data to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) Vivek P. System Administrator > "Its password management and single sign-on features improve both security and user convenience, while remote device management allows IT teams to manage systems..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) BK Bharath K. Engineering Lead > "The initial setup, particularly wiring up Apple Business Manager and getting the Google Workspace sync configured correctly, has a learning curve that isn't well..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175668) DK Datha K. System Admin > "I found the interface to be well organized, and features like single sign-on, multi-factor authentication, and device management helped improve both security and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Offboarding Billing Pitfall: When offboarding employees, JumpCloud continues to bill for suspended users; billing only ceases once the user account is completely..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) DK Datha K. System Admin > "I also appreciate its strong focus on security, with features such as multi-factor authentication, single sign-on, and conditional access, which help..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks the high-level "Executive..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) VR Verified Reviewer DevOps Engineer > "It helped us simplify identity and access management by bringing authentication, device management, SSO, and security controls into a single platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) JD Jason D. Director of IT > "Installer redesign a while back for the msi made it a slight bit more painful to do the install do to auto button placement when trying to paste the key in." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175794) DK Datha K. System Admin > "It provides a centralized way to manage users, devices, and security policies across different operating systems, making administration more efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is affected by the restrictions..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) Bibek M. System and Network administrator > "Its Remote Access and Team Collaboration features help streamline IT administration, and overall it delivers good Value for Money by combining multiple management..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) DK Datha K. System Admin > "The initial setup and policy configuration may require a learning curve, and troubleshooting can sometimes be time-consuming due to the wide range of settings..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178845) Deepak B. Pre Sales - Tech Consultant > "Generous Free Tier: JumpCloud offers a Free for 10 tier that gives smaller operations full platform access for up to 10 users and 10 devices without a time limit...." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) Vivek P. System Administrator > "I liked most about JumpCloud is that it provides a centralized platform for managing users, devices, and access across different operating systems." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7178570) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though notifications are fully..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) Deepak B. Pre Sales - Tech Consultant > "Cross-Platform Flexibility: IT admins can seamlessly manage users and enforce security policies across Windows, macOS, and Linux devices from a single console. " [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) AG Abenezer G. IT Support Specialist > "The experience can feel inconsistent, with occasional issues in applying policies and syncing devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177580) MK Marko K. Cloud Specialist > "It handles identity and access needs—like LDAP, RADIUS, AD integration, and Google Workspace syncing—all from one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) VS Vivek S. System Administrator > "We use it every day to manage users, devices, and passwords, and it has made those tasks much easier—especially with our remote team." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) VR Verified Reviewer Technical Team Lead > "Also they don't have a screen sharing functionality for Android Devices." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175558) Emilia G. IT Specialist > "The device management features (commands, policies, MDM enrollment) are flexible, and the API/PowerShell support makes automation straightforward." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra troubleshooting." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MY Mohammed Y. System Admin > "JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access in the Org." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) VR Verified Reviewer DevOps Engineer > "The pricing can become expensive as the number of users and required features increase." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175544) Emilia G. IT Specialist > "Cross-platform support is solid; we run a mixed Mac and Windows fleet and JumpCloud handles both without needing a separate MDM for each." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175782) Deepak B. Pre Sales - Tech Consultant > "It also lacks native network printer management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175538) VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and enhances security." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MK Marko K. Cloud Specialist > "The level 1 customer support has occasionally been a bit underwhelming, although that is quite common these days." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7177983) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with Apple and Windows" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) VS Vivek S. System Administrator > "The only downside I noticed was that some of the advanced features took a bit of time to figure out." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175625) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single console has dramatically..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has allowed us consistent control..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MY Mohammed Y. System Admin > "However, the interface can be slightly complex for beginners, and setup may take some time. Despite that, it’s a powerful tool for organizations looking to..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use the product." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update manager, have yet to try that..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) AK Akash K. AM - IT > "Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) Niraj K. System Analyst > "What I like most about the JumpCloud Directory Platform is its unified approach to identity and device management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175471) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) PY Pankajj Y. AM IT infra and Security > "The admin console is highly intuitive for basic identity access management, saving our team a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176098) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born in the cloud" with a hybrid..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) MY Mohammed Y. System Admin > "JumpCloud also enables secure access to applications, networks, and systems from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MY Mohammed Y. System Admin > "Overall, JumpCloud provides a reliable and centralized platform for managing users, devices, and access." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175824) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a routine basis raises the..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even though you have just tried..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) AK Akash K. AM - IT > "Strong security capabilities through policy enforcement, conditional access, and device compliance." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175692) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days to get access to our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) Bibek M. System and Network administrator > "I also appreciated the Remote Access capabilities, which simplified device administration from anywhere." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7176035) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) Rajiv T. Network Secuirty Engineer > "My overall experience with JumpCloud has been positive, especially for managing users and devices from a single cloud platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175643) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) SV Steven V. IT Administrator > "The ability to also add phones and other devices is nice too." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7175619) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that no one truly..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) ## User interface 4.65 (545) 4.64 (292) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important Jamf Pro 15/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/164492/Jamf-Pro/#features) JumpCloud Top features 27/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management - Workflow Automation [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) ### Recognition No recognitions have been awarded to Jamf Pro No recognitions have been awarded to JumpCloud ### Deployment & support Jamf Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos JumpCloud Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jamf Pro - By Jamf - Located in United States - Founded in 2002 JumpCloud - By JumpCloud - Located in United States - Founded in 2012 ## Popular Comparisons [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.65 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (489)](https://www.capterra.com/p/181954/Iru/reviews/) $3.67/month Price Contact vendor for pricing 4.6 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/164492-181954/Jamf-Pro-vs-Iru) [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (292)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3/month Price $795/year 4.4 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-175092/ManageEngine-Desktop-Central-vs-JumpCloud-DaaS) [Jamf 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