# Compare Jamf Pro vs JumpCloud Directory Platform 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jamf Pro and JumpCloud Directory Platform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/164492-175092/Jamf-Pro-vs-JumpCloud-DaaS --- # Jamf Pro vs JumpCloud Directory Platform Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Jamf ProJumpCloud Directory Platform2/4 selected [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.7 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) [## Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.7 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) Starting Price $3.67/month Value-for-Money 4.4 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [545 reviews](#user-reviews) Positive 530 Neutral 13 Negative 2 [## JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $3.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment MS GP Based on [267 reviews](#user-reviews) Positive 254 Neutral 12 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,346 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Patch Management 4.0 Server Monitoring NA Security Tools NA Real-Time Monitoring NA Remote Access/Control 4.2 78%Fit Not enough reviews Feature ratings Patch Management 4.1 Server Monitoring 5.0 Security Tools 4.3 Real-Time Monitoring 3.7 Remote Access/Control 4.2 User satisfaction User satisfaction 4.7 User reviews[545](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.4 Customer support 4.6 User satisfaction 4.6 User reviews[267](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.5 Price starts from Price starts from $3.67Other, Per Month - Free version - Free trial Price starts from $3Per User, Per Month - Free version - Free trial Best for Best for Jamf is committed to enabling IT to empower end-users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software Best for JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## User reviews Pros & cons PP Paolo P. ICT Architectures and Operations Director > "It is the industry-standard "power tool" that offers absolute control over Apple devices, provided you have the..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052673) VS Vincent S. IT and Process Manager > "Waste of time and money, get Iru/Kandji instead if you want to have a clean and easy setup without tons of scripts..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7115890) PP Paolo P. ICT Architectures and Operations Director > "The combination of Smart Groups and Extension Attributes provides a level of granular automation and control that..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052673) Harrison K. Help Desk Manager > "I dislike the interface, navigating the interface, and honestly finding anything." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7077456) MlD Michaël D. Senior IT Engineer > "Jamf Pro is a powerful tool when it comes to manage Apple devices, whether they are laptops of mobile..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7100328) VR Verified Reviewer IT Support Engineer > "I was thrown into a project with having to use Jamf Pro and having zero knowledge of it." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7076288) MR Mathieu R. Programmeur Jouabilité > "Deployments, updates, and security policies felt effortless, and it saved a lot of time managing development..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052446) PL Pedro L. It > "The interface can be a bit overwhelming at first, and it takes time to fully grasp all the features and..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6500067) VR Verified Reviewer IT Engineer > "This platform offers excellent integration with Apple devices and simplifies daily administrative tasks once it is..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6865774) BT Benjamin T. IT-Systemadministrator > "also pretty expensive for what it is." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7133467) CM Casey M. Desktop Support Engineer > "The advanced device and app management features allows us to keep our fleet of Apple devices up to date in every..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6477601) KE Kyle E. MDM Admin > "The seat count requirements can be a pain sometimes." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6764483) RB René B. Administrator > "Overall its a good alternative to jamf now because the price of jamf now is ricing and sometimes jamf pro offers..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6846656) VR Verified Reviewer Problem Setter > "It can become confusing initially and can cause troubleshooting because of overlapping services" [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6018858) MR Mathieu R. Programmeur Jouabilité > "Jamf Pro handled device management smoothly, especially for Macs." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052446) VR Verified Reviewer Workplace and Security Engineer > "The app catalog area seems to be more of a beta instead of a polished product." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4849374) MW Melinda W. Owner > "verall, my experience with Jamf Pro has been very positive, especially for managing Apple devices at scale." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7142107) SW Samuel W. Systems Administrator > "Sometimes having so many functions leads to overkill in the daily management of the Apple environment." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4119243) ES Emilia S. IT Administrator > "Jamf Pro is an amazing tool to administrate Macbooks or any Apple Devices, it has a lot of feature to do so." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6525018) VR Verified Reviewer Network Technician > "There will be a learning curve for anyone unfamiliar with MDM and trying to build an environment from the ground..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3537087) JG Jonathan G. Director of Plumbing > "It has made life much easier without having a pile of phones and tablets that became expensive paper weights." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7030542) JR Jens R. Businesses Development Executive > "The lack of supporting non Apple Devices." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3594910) BT Benjamin T. IT-Systemadministrator > "also pretty flexible, you can customize a lot of things how you need it." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7133467) IY Irfan Y. Sr. Consultant MIS > "The only thing i don't like is that you have to wipe the device." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4189551) MlD Michaël D. Senior IT Engineer > "Overall, Jamf Pro is a great tool to manage Apple devices." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7100328) AK Alexander K. IT Support Specialist > "My biggest dislike about this software is the cost." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4294546) SC Sebastian C. Computer Support Technician > "Fortunately we had no need for Jamf's customer support services due to it being so easy to use." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7050287) AT Athena T. Technology Project Manager > "Some features that seem basic are missing, and some of the most highly voted feature requests sit in an 'under..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358516) JJ Jon J. HR Coordinator > "Not quite as simple as expected, but still a good product for the end user once initiated." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7080170) KH Kenneth H. IT Help Desk support > "Sometimes it feels as if they have no solution for their problems. " [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3465284) David K. Senior System Engineer > "The possibility to work seamlessly with all the Jamf products and the possibilities to manage Apple Devices with..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4838198) VR Verified Reviewer Director Of Administration > "It is a pain point within or organization to have utilize multiple device management systems due to different..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2183550) JE Justin E. Tier 3 Technology Support Specialist > "From being able to control mass devices and send remote commands, to scoping out important apps to select devices,..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4841277) RB Ryan B. IT Technician > "my biggest issue was with shared iPads and setting the location/time." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2310767) Sanchita J. Technical Support engineer > "Perfect product for all MAC IOS management and monitoring." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6480771) ET Eric T. Desktop Support Intermediate > "I've never used other Apple Managed software to compare to(except Apple Configuratior 2) so it's hard for me to..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358603) SC Sebastian C. Computer Support Technician > "Very easy to use once everything is set up." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7050287) DH Donna H. Technology Coordinator > "The process was painstaking, frustrating, time consuming and often, unsuccessful requiring many calls to Apple..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358530) Sanchita J. Technical Support engineer > "On Mac IOS devices Jamf Pro is one of best reliable management product." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6480771) GO Glenn O. WISC IT TSE Team Lead > "This is not helpful, especially to Universities whom manage many devices." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2406602) Ben E. Owner > "Furthermore, Jamf Pro is particularly adept at handling mixed deployments of company-owned MacBooks and BYOD..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4848632) FS Ferdinand S. Automation Engineer > "The interface can become confusing and overwhelming to novice user." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358713) JA Julian A. IT Technician > "I loved the layout, the feel, and the best part was that everything was super manageable." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6766230) AK Andrew K. District Educational Technology Specialist > "Inventory can be a nightmare at times." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2313082) JE Justin E. Tier 3 Technology Support Specialist > "Jamf also has an expansive online community, JamfNation, that helps a great deal when looking for an answer." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4841277) SB Sean B. manager > "I do think it's a bit on the expensive side." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2463250) TL Timothy L. info tech support consultant > "Two thumbs and toes up 100%, love this product and cannot wait to learn more as I enhance my training classes to..." [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6156875) KH Kevin H. Software Support Specialist > "The cost is pretty high. " [See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2310711) [View Reviews](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) VR Verified Reviewer IT Service Desk Engineer > "It provides a centralized, cloud-based solution for managing users, devices, and access, which simplifies IT administration and..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065798) MaJ Matías J. VP ETECH > "Advanced Data Visualization & Global Admin RBAC Scoping: While the Directory Insights provide raw telemetry, the native reporting lacks..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) GP Giovanni P. IT Manager > "Jumpcloud includes more tools than other SSO solutions: MDM, Password Manager, Computer Management. And it is fully compatible with..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060007) AGS Archangel Gabriel S. Desktop Support Engineer > "It can only apply or set policies on the device not on the specific users, so even the local administrator user profile account is..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7073150) SM Shake M. Senior it manager > "Being able to manage users, enforce security policies, handle authentication, and oversee both Windows/macOS devices from a single..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) DP Dipak P. System Admin > "The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) DK Dima K. IT DevOps > "Works well and covers together few OS and allows you to manage the devices and users from one place, lately also can work as update..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060412) IFR Ian Faulo R. Service Desk Engineer > "There are times when the agent runs into sync or connectivity issues, which can be a bit frustrating and usually requires extra..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) MC Mac C. CISO > "I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059978) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't possess the ability to create custom fields for devices in order to store additional information" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DP Dipak P. System Admin > "I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) PU Philipp U. Lead Engineer > "The application is slightly clunky - my use case of simple management for a small business is often slightly tricky." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059950) RVU Robert Vince U. Desktop Suppoer Engineer > "It is often viewed as the ideal solution for companies that have outgrown traditional on-premises directories or those that were "born..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059962) LH Liz H. Executive Assistant > "At times even when asking for permission via mobile device there are kinks that don’t allow notifications to come through even though..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) SM Shake M. Senior it manager > "I appreciate most about JumpCloud is the way it unifies identity, device, and access management into one platform." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059972) SJ Steve J. IT Manager > "Sometimes we get to check out new offerings, but then they become paid, and I have now wasted a bunch of time if we decide not to use..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060259) WM William M. IT Jr. Systems Administrator > "Even more so now that we have the Automated Device Enrollment enabled for macOS, this process is even more seamless and so far has..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MH Michael H. Robotics and IT Technician > "Installing agents on macs is a bit of pain (due to macs of course)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) CD Corbin D. Security Engineer > "Great features, logging, reporting, and an API and webhooks for anything you might want to build on top of it!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061035) MaJ Matías J. VP ETECH > "Instead of paying for and managing four different agents on the endpoint, we now manage one." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7069562) Saravana P. Technical team lead > "I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060367) KT Kazuhiro T. Engineer > "Dynamic IP address is NOT supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059487) DP Dipak P. System Admin > "In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) SM Susan M. CISO > "The price has been increasing day by day, which impacts our budget planning." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7061224) DP Dipak P. System Admin > "Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) WM William M. IT Jr. Systems Administrator > "JumpCloud doesn't have a quick method of accessing our integrated platform" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) KP Katrina P. IT Analyst > "I like that it fosters team collaboration and provides easy deployment and remote access of services and projects." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7049585) EP Eli P. Centralized Services > "This can cause confusion for less experienced technicians." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6820255) VP Vaibhav P. System Administator > "It's a nice and value-for-money product for the company, and jumpcloud customer support and remote access are also good!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) AF Angel F. IT Manager > "Limited reporting features, occasional syncing issues" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6579607) LH Liz H. Executive Assistant > "I like that it provides secure access to the different platforms we use at our company and that it has a mobile option." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6854562) AG Ajay G. IT and Devops > "The product is somewhat complex to use and has a steep learning curve." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7007715) WM William M. IT Jr. Systems Administrator > "JumpCloud integration allows us to make sure the information stays consistent by providing additional redundancy." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) MM Meenakshi M. Project Coordinator > "Offline device support is lacking some functionalities - such as locking an offline device." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4970054) MH Michael H. Robotics and IT Technician > "Been loving it so far, really helps keeping track of every device in the company and makes things alot more organized!" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059975) SK Santhosh K. SOC Analyst > "the potential of inefficiency and errors induced by having to push the command each time a selection is made-Pushing the command on a..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) KS Kevin S. Lead IT Systems Engineer > "Overall, our experience with JumpCloud has been fantastic, and whenever we do have issues that we surface to our account team, they are..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893) ED Emily D. HRBP > "Not always easy to authenticate - authenticator needs to be downloaded as a seperate app, and sometimes it expires within seconds even..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3845908) IFR Ian Faulo R. Service Desk Engineer > "I like how JumpCloud centralizes user and device management in one place." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) ME Moses E. Managing Director > "Without proper training, it could be dangerous to make changes in the settings and configurations." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4589816) AB Adam B. CTO > "The group control for Windows and Mac is perfect for an SME." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060167) SK Santhosh K. SOC Analyst > "As a result, devices may become vulnerable to security threats or stop working correctly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___4725671) DP Dipak P. System Admin > "The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) DW Danny W. Technical Team Lead and Systems Administrator > "Customer Service takes ages (no international support outside US business hours), we had our account suspended and it took over 5 days..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181844) IFR Ian Faulo R. Service Desk Engineer > "The integrations with other tools are also very helpful and save a lot of time." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7065832) AP Ari P. CISO > "Integrating more 3rd parties for SSO, sometimes AV's dont like the powershell jumpcloud runs and blocks it." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3183023) RK Raul K. Group Director of Technology > "sensitive content hidden\] and he was very interested to understand some of the features we would want to see in future iterations of..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7037989) RK Ravit K. Head of Operations > "There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193554) DP Dipak P. System Admin > "The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way”..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059598) JT Jon T. Senior Manager of Technical Operations > "Deploying JumpCloud in a zero touch flow when using a 3rd party MDM is not well supported." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181837) CT Chris T. IT Lead > "Overall I had a solid experience with JumpCloud for device management and some SSO work." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7060193) VR Verified Reviewer Systems Engineer > "I was unable to test the Jump Cloud as a solution as my account got disabled shortly after being created." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#GetApp___3044252) JJC John James C. Desktop Support Engineer > "Overall, my experience with jumpcloud was great, and I'm still learning some new features that we can use to mainstream for our..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7082389) AA Arockia A. Senior Manager > "Custom package deployment through chocalatey is pain for the admin to setup securely" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181927) TC Tomer C. Head of Cloud Infrastructure > "Customizing policies, attaching to endpoints, really easy management." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059690) ZM Zachary M. Asociate IT Admin Engineer > "Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3197366) JM Jon M. Broadcast network engineer > "Very simple to set up when you have multiple devices across the network with easy to use process that makes the setup simple." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059846) AB ADam B. Director of IT > "No unified passwords, a home built radius server held together by a band-aid and Mac clients that see no benefit and 2 AD servers that..." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2381833) KS Kevin S. Lead IT Systems Engineer > "Additionally, working with our account team at JumpCloud is almost certainly the best experience I've ever had with a vendor." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059893) SP Sanjay P. pres > "some of the functions are clunky, and reporting could be better." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193491) WM William M. IT Jr. Systems Administrator > "JumpCloud works with our previously supported Operating Systems, both Windows and Mac" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6852871) DS Dror S. Head of IT > "lack of Linux support compared to Windows & MAC" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181945) JS Josh S. IT Coordinator > "Also provides great centralization for updating software on workstations" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6807812) DR David R. President/Owner > "Learning curve can be a little steep if the user does not have tech knowledge." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193508) LT Laura T. Marketing - Designer > "The interface is user-friendly and the ability to manage multiple systems and applications from one platform is a game changer." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6510150) MB Murray B. Veterinarian > "Cost for the jump cloud program may prohibit general use" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3205901) DP Daniel P. System Administrator > "We manage Mac and Windows and users we are very satisfied." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629) MS Marco S. CSO > "Currently, Linux is behind with little functionality compared with the others." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182693) RC Rachel C. Junior Developer IT Support > "Overall, this is a good product with a slight learning curve for people new to MDM, but it is far better than Intune." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059954) DR Daniyal R. IT Engineer > "a little bit costly and some of the features are still under process." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3182031) DP Daniel P. System Administrator > "Commands (scripts) are robust." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059629) ES Edan S. Manager, Information Security and Infrastructure > "Like w/ any software, sometimes my prorities are hit, sometimes they feel forgotten." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952) OD Oscar D. IT Manager > "The user interface is very simple and visually appealing." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7131798) DA David A. IT manager > "integrations arent the easy and documentation is too general" [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3193514) VP Vaibhav P. System Administator > "It's user-friendly for both regular and admin users." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) MC Marty C. Senior IT Security Operations Engineer > "Without paid support, it can be difficult to adapt to using Jumpcloud if you're not familiar with Active Directory and Group Policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___2400121) KR Kyle R. IT Project Manager > "I love that i can easily import users from multiple vendors." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___6829769) AK Ana K. housewife > "I do not even know what any cloud directory is." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3195244) VP Vaibhav P. System Administator > "New IT personnel can easily understand it and manage it smoothly." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___7059644) ES Edan S. Manager, Information Security and Infrastructure > "I shouldn't have to maintain tons of policies." [See full review](https://www.capterra.com/p/175092/JumpCloud-DaaS/#Capterra___3181952) [View Reviews](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) ## User interface 4.65 (545) 4.63 (267) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important Jamf Pro 15/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/164492/Jamf-Pro/#features) JumpCloud Directory Platform Top features 27/37 - Access Controls/Permissions - Activity Tracking - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Capacity Management - Compliance Management - Configuration Management - Dashboard - Data Import/Export - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Patch Management - Personalization and Recommendation - Process/Workflow Automation - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/175092/JumpCloud-DaaS/#features) ### Recognition No recognitions have been awarded to Jamf Pro No recognitions have been awarded to JumpCloud Directory Platform ### Deployment & support Jamf Pro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos JumpCloud Directory Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jamf Pro - By Jamf - Located in United States - Founded in 2002 JumpCloud Directory Platform - By JumpCloud - Located in United States - Founded in 2012 ## Popular Comparisons [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.65 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/) $3.67/month Price Contact vendor for pricing 4.6 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/164492-181954/Jamf-Pro-vs-Iru) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3/month Price $795/year 4.4 Features 4.6 4.5 Ease of Use 4.5 [View full 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comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru) [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.65 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,632)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $3.67/month Price $795/year 4.6 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/164492-170018/Jamf-Pro-vs-ManageEngine-Desktop-Central) [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $3/month Price Contact vendor for pricing 4.4 Features 4.7 4.5 Ease of Use 4.8 [View full 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