# Compare Jamf Pro vs NinjaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NinjaOne and Jamf Pro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164492-184229/Jamf-Pro-vs-NinjaOne

---

# NinjaOne vs Jamf Pro Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NinjaOneJamf Pro2/4 selected

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.7 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [288 reviews](#user-reviews)

Positive

279

Neutral

5

Negative

4

[## Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.7 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

Starting Price

$3.67/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [545 reviews](#user-reviews)

Positive

530

Neutral

13

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 5,346 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Patch Management

4.4

Server Monitoring

4.6

Security Tools

4.3

Real-Time Monitoring

4.6

Remote Access/Control

4.7

\--%Fit

Missing features

Feature ratings

Patch Management

4.0

Server Monitoring

NA

Security Tools

NA

Real-Time Monitoring

NA

Remote Access/Control

4.2

User satisfaction

User satisfaction

4.7

User reviews[288](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[545](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$3.67Other, Per Month

-   Free version
-   Free trial

Best for

Best for

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

Best for

Jamf is committed to enabling IT to empower end-users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software

## User reviews

Pros & cons

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

RW

Rich W.

Executive Director

> "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

DN

David N.

IT Operations Manager

> "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

DN

David N.

IT Operations Manager

> "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations,..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

RW

Rich W.

Executive Director

> "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TM

Tou M.

IT Technician

> "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

DN

David N.

IT Operations Manager

> "Patching works well and the device insights is super helpful for troubleshooting issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

RS

Robin S.

Systemadministrator

> "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

LK

Lorenzo K.

Security Project Engineer

> "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to me."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

TB

Tyler B.

Tier Two Technician

> "The customization that can be done through NinjaOne is endless!"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

TM

Tou M.

IT Technician

> "One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

SC

Shaun C.

ICT Manager

> "The software makes patch management on computers and phones a breeze because its all automated. "

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004693)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

ER

Ethan R.

IT Technician

> "Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

ER

Ethan R.

IT Technician

> "Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

Smita T.

Data Scientist

> "With quick and friendly customer service it makes daily IT work efficient and reliable."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

DN

David N.

IT Operations Manager

> "Setting up device monitoring alerts is good."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Tim V.

Director of Technology

> "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

KC

Kyle C.

Senior Software Engineer

> "Our last RMM was limited and with NinjaOne we get many great features and they are always updating the product."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005141)

Tim V.

Director of Technology

> "Also, the NMS deployment is slightly clunkly."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

RW

Rich W.

Executive Director

> "The platform is incredibly intuitive and easy to navigate compared to our previous RMM."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

LM

Lewis M.

IT Specialist

> "I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6385525)

Tim V.

Director of Technology

> "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

PP

Paolo P.

ICT Architectures and Operations Director

> "It is the industry-standard "power tool" that offers absolute control over Apple devices, provided you have the..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052673)

VS

Vincent S.

IT and Process Manager

> "Waste of time and money, get Iru/Kandji instead if you want to have a clean and easy setup without tons of scripts..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7115890)

PP

Paolo P.

ICT Architectures and Operations Director

> "The combination of Smart Groups and Extension Attributes provides a level of granular automation and control that..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052673)

Harrison K.

Help Desk Manager

> "I dislike the interface, navigating the interface, and honestly finding anything."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7077456)

MlD

Michaël D.

Senior IT Engineer

> "Jamf Pro is a powerful tool when it comes to manage Apple devices, whether they are laptops of mobile..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7100328)

VR

Verified Reviewer

IT Support Engineer

> "I was thrown into a project with having to use Jamf Pro and having zero knowledge of it."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7076288)

MR

Mathieu R.

Programmeur Jouabilité

> "Deployments, updates, and security policies felt effortless, and it saved a lot of time managing development..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052446)

PL

Pedro L.

It

> "The interface can be a bit overwhelming at first, and it takes time to fully grasp all the features and..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6500067)

VR

Verified Reviewer

IT Engineer

> "This platform offers excellent integration with Apple devices and simplifies daily administrative tasks once it is..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6865774)

BT

Benjamin T.

IT-Systemadministrator

> "also pretty expensive for what it is."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7133467)

CM

Casey M.

Desktop Support Engineer

> "The advanced device and app management features allows us to keep our fleet of Apple devices up to date in every..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6477601)

KE

Kyle E.

MDM Admin

> "The seat count requirements can be a pain sometimes."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6764483)

RB

René B.

Administrator

> "Overall its a good alternative to jamf now because the price of jamf now is ricing and sometimes jamf pro offers..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6846656)

VR

Verified Reviewer

Problem Setter

> "It can become confusing initially and can cause troubleshooting because of overlapping services"

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6018858)

MR

Mathieu R.

Programmeur Jouabilité

> "Jamf Pro handled device management smoothly, especially for Macs."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052446)

VR

Verified Reviewer

Workplace and Security Engineer

> "The app catalog area seems to be more of a beta instead of a polished product."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4849374)

MW

Melinda W.

Owner

> "verall, my experience with Jamf Pro has been very positive, especially for managing Apple devices at scale."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7142107)

SW

Samuel W.

Systems Administrator

> "Sometimes having so many functions leads to overkill in the daily management of the Apple environment."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4119243)

ES

Emilia S.

IT Administrator

> "Jamf Pro is an amazing tool to administrate Macbooks or any Apple Devices, it has a lot of feature to do so."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6525018)

VR

Verified Reviewer

Network Technician

> "There will be a learning curve for anyone unfamiliar with MDM and trying to build an environment from the ground..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3537087)

JG

Jonathan G.

Director of Plumbing

> "It has made life much easier without having a pile of phones and tablets that became expensive paper weights."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7030542)

JR

Jens R.

Businesses Development Executive

> "The lack of supporting non Apple Devices."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3594910)

BT

Benjamin T.

IT-Systemadministrator

> "also pretty flexible, you can customize a lot of things how you need it."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7133467)

IY

Irfan Y.

Sr. Consultant MIS

> "The only thing i don't like is that you have to wipe the device."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4189551)

MlD

Michaël D.

Senior IT Engineer

> "Overall, Jamf Pro is a great tool to manage Apple devices."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7100328)

AK

Alexander K.

IT Support Specialist

> "My biggest dislike about this software is the cost."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4294546)

SC

Sebastian C.

Computer Support Technician

> "Fortunately we had no need for Jamf's customer support services due to it being so easy to use."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7050287)

AT

Athena T.

Technology Project Manager

> "Some features that seem basic are missing, and some of the most highly voted feature requests sit in an 'under..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358516)

JJ

Jon J.

HR Coordinator

> "Not quite as simple as expected, but still a good product for the end user once initiated."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7080170)

KH

Kenneth H.

IT Help Desk support

> "Sometimes it feels as if they have no solution for their problems. "

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3465284)

David K.

Senior System Engineer

> "The possibility to work seamlessly with all the Jamf products and the possibilities to manage Apple Devices with..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4838198)

VR

Verified Reviewer

Director Of Administration

> "It is a pain point within or organization to have utilize multiple device management systems due to different..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2183550)

JE

Justin E.

Tier 3 Technology Support Specialist

> "From being able to control mass devices and send remote commands, to scoping out important apps to select devices,..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4841277)

RB

Ryan B.

IT Technician

> "my biggest issue was with shared iPads and setting the location/time."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2310767)

Sanchita J.

Technical Support engineer

> "Perfect product for all MAC IOS management and monitoring."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6480771)

ET

Eric T.

Desktop Support Intermediate

> "I've never used other Apple Managed software to compare to(except Apple Configuratior 2) so it's hard for me to..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358603)

SC

Sebastian C.

Computer Support Technician

> "Very easy to use once everything is set up."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7050287)

DH

Donna H.

Technology Coordinator

> "The process was painstaking, frustrating, time consuming and often, unsuccessful requiring many calls to Apple..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358530)

Sanchita J.

Technical Support engineer

> "On Mac IOS devices Jamf Pro is one of best reliable management product."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6480771)

GO

Glenn O.

WISC IT TSE Team Lead

> "This is not helpful, especially to Universities whom manage many devices."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2406602)

Ben E.

Owner

> "Furthermore, Jamf Pro is particularly adept at handling mixed deployments of company-owned MacBooks and BYOD..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4848632)

FS

Ferdinand S.

Automation Engineer

> "The interface can become confusing and overwhelming to novice user."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358713)

JA

Julian A.

IT Technician

> "I loved the layout, the feel, and the best part was that everything was super manageable."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6766230)

AK

Andrew K.

District Educational Technology Specialist

> "Inventory can be a nightmare at times."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2313082)

JE

Justin E.

Tier 3 Technology Support Specialist

> "Jamf also has an expansive online community, JamfNation, that helps a great deal when looking for an answer."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4841277)

SB

Sean B.

manager

> "I do think it's a bit on the expensive side."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2463250)

TL

Timothy L.

info tech support consultant

> "Two thumbs and toes up 100%, love this product and cannot wait to learn more as I enhance my training classes to..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6156875)

KH

Kevin H.

Software Support Specialist

> "The cost is pretty high. "

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2310711)

[View Reviews](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

## User interface

4.73 (288)

4.65 (545)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

NinjaOne

Top features

30/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

Jamf Pro

15/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/164492/Jamf-Pro/#features)

### Recognition

No recognitions have been awarded to NinjaOne

No recognitions have been awarded to Jamf Pro

### Deployment & support

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jamf Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

Jamf Pro

-   By Jamf
-   Located in United States
-   Founded in 2002

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