# Compare Mailsuite vs GMass 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GMass and Mailsuite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164512-168452/MailTrack-vs-GMass

---

# GMass vs Mailsuite Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GMassMailsuite2/4 selected

[GMass](https://www.capterra.com/p/168452/GMass/)[4.8 (1,402)](https://www.capterra.com/p/168452/GMass/reviews/)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

[## GMass](https://www.capterra.com/p/168452/GMass/)[4.8 (1,402)](https://www.capterra.com/p/168452/GMass/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [1,402 reviews](#user-reviews)

Positive

1,383

Neutral

14

Negative

5

[## Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

Starting Price

$9.99/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [227 reviews](#user-reviews)

Positive

210

Neutral

11

Negative

6

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## Summary

* * *

Key features rated by users

Features selected based on 2,060 reviews from email tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Email Marketing

4.8

API

4.6

Engagement Tracking

4.7

Reporting/Analytics

4.6

Email Management

4.8

62%Fit

Missing features

Not enough reviews

Feature ratings

Email Marketing

4.3

API

NA

Engagement Tracking

\--

Reporting/Analytics

4.4

Email Management

4.6

User satisfaction

User satisfaction

4.8

User reviews[1,402](https://www.capterra.com/p/168452/GMass/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.7

Customer support

4.6

User satisfaction

4.5

User reviews[227](https://www.capterra.com/p/164512/MailTrack/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$25Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$9.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Whether you need to send cold emails, mail merges, email marketing messages, internal comms, or invitations, GMass can do it all — and all inside Gmail with the best deliverability you've ever had.

Best for

Anyone sending emails from Gmail Human Resources professionals. Sales and Marketing teams selling with Emails Vendors and services providers willing to learn more about their email campaigns

## User reviews

Pros & cons

VD

Vishnu D.

Manager

> "The ability to send personalized bulk emails, automate follow-ups, and track opens and clicks has made my outreach much more effective."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7134991)

VD

Vishnu D.

Manager

> "What I liked least about GMass was its occasional lack of polish in the user experience. While powerful, the interface can feel cluttered and not..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7134991)

NS

Narayan S.

Digital Marketing Consultant

> "It includes almost every feature you need, such as personalized campaigns, automated follow-ups, auto-replies, and sequence replies."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7172080)

MA

Maryna A.

Managing Member

> "I noticed when my messages were blocked or rejected due to security policies, Gmass didn't stop to send follows up to there emails."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7142995)

MI

Mazhar I.

Digital Marketing

> "GMass has been an absolute lifesaver during my recent job search in the APAC and UAE markets. When you are trying to switch jobs, reaching out to..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7172234)

TJ

Tommy J.

Event IT

> "I only run a couple events a year and therefore the monthly subscription levels don't make economical sense for me."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7167025)

PC

Patricio C.

CEO

> "The Spam Solver flagged issues before they became problems, the Google Sheets integration worked exactly as advertised once I got the syntax..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7165067)

AJ

AJ J.

Project Manager

> "At times, updates to their system or bug fixes can make the service have some downtime."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7169125)

Matt M.

CEO

> "We’ve run affiliate launches with thousands of partners and done daily personal outreach, all inside Gmail, thanks to this incredible Chrome..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7158313)

MBJ

Mary Beth J.

Support broker

> "My only complaint at this time is there is a slight delay in sending emails but that could be my laptop."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7160793)

Ritesh T.

growth strategist

> "however the subscription charge is little bit high but its a fantastic tool for using gmail for sending bulk or campaign emails especially the..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7158046)

KM

Kelly M.

Director

> "I find it frustrating I can't preview what it looks like, so I don't have anxiety about sending out hundreds of emails at once."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7162401)

Varun P.

Strategy Founder Office

> "GMass makes Gmail outreach remarkably easy, with quick setup, smooth Google Sheets mail merge, and strong personalization that lets campaigns..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7035106)

MG

Michael G.

Publicist

> "You can easily make a lot more errors using free versions of gmail mail merges using sheets."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7016503)

EJ

Ela J.

Representative

> "It automates follow-ups, tracks opens and clicks in real time, and helps ensure your emails land in inboxes."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6861126)

SS

Stephen S.

Senior Product Manager

> "I don't like that it creates too many folders."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7079636)

CE

Chimamanda E.

Peer Advisory Leader

> "In particular, I appreciated the bcc feature still working with the merges as well as the ability to still merge replies to certain recipients in..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6862066)

SG

Subhadeep G.

Business Strategist

> "Also the draft and sent box gets heavy, causes problem in finding other important emails."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6874363)

ND

Nidhi D.

Sales executive

> "It’s generally a practical tool for sending personalized bulk emails directly from Gmail, especially for simple outreach or small-scale campaigns."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7148951)

OT

Oluwaseyi T.

Owner

> "It offered exactly what I needed: a way to quickly send a mass email from my Gmail account. But I ran into another issue where I didn’t have all..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6834225)

VD

Vishnu D.

Manager

> "I also appreciate how quickly I was able to get started without needing extensive technical knowledge. While there are a few areas that could be..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7134991)

MG

Michael G.

Publicist

> "I can't get my head around the extra mailing (over 2000 emails) using SMTP mailing."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7016503)

Nicholas S.

Developer

> "Any user, from low-tech to amateur dev to more experienced dev can make powerful use of the feature set that GMass offers, for a fraction of the..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6867379)

SS

Stephen S.

Senior Product Manager

> "Also, it lags a little bit when trying to get things set up."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7079636)

MN

Manav N.

Co-founder

> "The inbox delivery is the best bit, GMass ensures all my emails reach my lead's inboxes and seem very authentic"

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7013156)

AD

Ann D.

Publicist

> "I don't have any complaints about GMass, but it can sometimes take a while to send a large batch of emails."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7041952)

LK

Levi K.

Head Coach

> "It helps me manage outreach easily and keeps all replies organized in one place, which saves me a ton of time compared to other platforms."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7034900)

DS

Dave S.

Sales

> "Policy and what is considered spam is very hard to figure out."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7139856)

SM

Sailash M.

Founder

> "The automation (follow-ups, scheduling, tracking) works well and helps save time."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7145009)

Rob D.

Comms Director

> "I've used GMASS for two months and I currently have no CONS regarding how we implement it for our org."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6868940)

CM

Carrie M.

Travel Agent

> "GMass is a great product allowing the unlimited amount of emails that need to be sent out at one time."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7099741)

LI

Lawrence I.

CEO

> "There is literally no reason to make marketing your business difficult for you if your time is constraint and you don't necessary have a team as..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6847781)

NJ

Nikki J.

Founder and CEO

> "Gmass Provides features like automated follow-ups, push email campaign, multisend emails, and many more helped my team to do efficient and..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6418731)

MB

Maor B.

CSM

> "UX\\UI design, the personalization of the emails are not good enough yet."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6619489)

NKC

Nikhil K C.

Outreach Manager

> "Its seamless integration with Gmail lets me send personalized mass emails directly from my inbox, making the entire process simple and efficient."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6484500)

SD

Sanjay D.

Agent

> "Its not filtering email right now for junk email addresses."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6669870)

MI

Mazhar I.

Digital Marketing

> "The automation features are fantastic and directly helped me secure significantly more interview calls."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7172234)

PN

Phil N.

Marketing

> "Long story short, their email verifier doesn't work and using GMass to send just 90 emails has changed my email reputation from good to spammer."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4901341)

Varun P.

Strategy Founder Office

> "Setup takes minutes, the reporting is actionable, and the tool is reliable for daily execution across both small tests and large campaigns"

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7035106)

LT

Lukáš T.

Sales Rep

> "finding these among the FAQs is a bit time consuming"

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6838665)

HP

Hussain P.

Digital Marketing Executive

> "Best easy to use Email marekting software the value of money is insane with efficient list management and data management and send mails to..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7168820)

JG

Jessie G.

PTA treasurer

> "It is a bit pricey for our needs as a nonprofit."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6775308)

SS

Steve S.

Founder

> "The seamless integration with Google Workspace and the ability to not only send emails but also follow-up on open rates and reporting too."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6764990)

JH

Jonathan H.

Owner

> "Just the natural limitations it has to work with inside gmail... 400-500 emails a day is not really a "Campaign" in the current state of email..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4979419)

MW

Marieke W.

Associate Director

> "This tracks engagement and identifies areas where we can improve."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7092790)

JG

John G.

Owner

> "Gmail has spam prevention meausres and slows down your sending when you have a list of thousands."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5064346)

NS

Narayan S.

Digital Marketing Consultant

> "By analyzing this data, you can easily replicate the success I achieved for my client."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7172080)

Nicolas N.

Administrator

> "For someone who likes to have a "clean" mailbox, it's a bit annoying to have the campaign stay in the Draft folder for the whole duration of the..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5053471)

SS

Steve S.

Founder

> "It is a great tool, which I initially found years ago on Google Chrome, and then added onto our platform, as our workspace works with gmail, and..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6764990)

KG

Kirsten G.

Funding Specialist

> "The setup process was more time consuming than expected."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6570606)

PC

Patricio C.

CEO

> "The seamless Gmail integration means zero learning curve — you're up and running in minutes."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7165067)

SG

Stephen G.

Founder

> "The only caveat is, I'm unable to know if my emails are landing in the small folder."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5060552)

KS

Katarina S.

phd student

> "What I like most is that besides sending bulk emails for my surveys, I can also see how many people opened the email."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6852471)

SG

Shweta G.

Social Media Manager

> "While GMass offers a free version with limited functionality, I have found the paid plans to be a bit pricey."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5066346)

TJ

Tommy J.

Event IT

> "Easy to install and use, and it turned out to have way more features than I expected, especially around templating customized emails and tracking..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7167025)

AB

Autumn B.

Office Manager

> "There is no phone number for support and just directs you to a website which can be frustrating when help is needed."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6249388)

MW

Marieke W.

Associate Director

> "This is perfect for my needs at a small nonprofit where donor stewardship is paramount."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7092790)

MD

Manisha D.

MArketing Manager

> "One would be a slightly high price as compared to other alternatives, also that the service of Email auto warmup is unavailable for now."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4984430)

Phil W.

Founder

> "GMass shines with its deliverability expertise, offering subtle guidance to implement best practices that boost campaign success."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6863360)

AI

Anthony I.

CEO

> "The pricing is mid-tiered and some of the website is wonky and instructions are rather complex and long."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5027638)

RB

Rene B.

Partner

> "For a sole Researcher who doesn't need an enterprise platform, it hits the right balance of simplicity and capability."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7155088)

BP

Bridget P.

Copywriter Email Marketer

> "It was confusing to set up and I kept getting kicked out of my GMASS account for some reason when it was tied to my Gmail."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6120642)

AP

Aleksandra P.

Marketing Specialist

> "It really helps keep them out of the spam folder, which is fantastic for marketers like me. Plus, I can easily see who’s opening my emails and..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6719980)

SJ

Sandeep J.

video editing

> "i don't know it's a problem from my side or theirs."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6832358)

BJ

Barbara J.

Owner

> "I like the capability of creating individualized/customized email campaigns for our audience."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7024371)

MB

Maggie B.

Founding Partner

> "I don't like that they no longer offer the free version of up to 50 emails/day."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6340344)

EG

Emily G.

Consultant

> "I like that it allows me to work within Gmail, and it's much quicker for one-off mass emails than other platforms like Klayvio."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6536820)

SC

Sarah C.

Founder

> "Without the GMass extention, you cannot get a hold of customer service. "

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4995471)

SA

Saurav A.

Manager

> "Its tracking features for opens, clicks, and bounces make it an effective choice for streamlined email campaigns."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6592486)

SC

Sarah C.

Founder

> "There is no chat function on the site nor a way to contact them. "

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4995471)

Avrodeep H.

Digital Marketing Manager

> "GMass saves me hours of manual work and delivers strong results in terms of open and reply rates."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6855429)

MA

Madelyne A.

owner

> "Had difficulty accessing so made the decision to test out the premium subscription to see if it's worth the investment."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___5099727)

CE

Chimamanda E.

Peer Advisory Leader

> "I wanted to just use the free trial to see how much value it would add, and I immediately subscribed once I got my first campaign out and its..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6862066)

OA

Ovi A.

Email Marketer

> "Google recently announced that it would block software from using its API to warm up emails; since GMass uses Google's API, it has unfortunately..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4563752)

NKC

Nikhil K C.

Outreach Manager

> "I love the ability to create campaigns using Google Sheets — it streamlines list management and saves me time."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6484500)

PR

Puru R.

CEO

> "could be Finicky sometimes, a lot of emails go to spam,"

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6354742)

AM

Amy M.

Teacher and Union President

> "I was able to send critical information in such a small window of time."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___7089902)

VR

Verified Reviewer

Owner

> "visually, it feels outdated, even though it is quite up to date and dynamic, after installation, they jump you into a campaign email template and..."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4619074)

NT

Nicole T.

Chair

> "The mail merge, auto follow-ups, and tracking features save so much time and help us stay connected professionally."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___6778176)

SBF

Svend Bertil F.

Senior News Editor

> "GMass has some downsides, such as limited customization options and the lack of support for non-Gmail accounts."

[See full review](https://www.capterra.com/p/168452/GMass/#Capterra___4503258)

[View Reviews](https://www.capterra.com/p/168452/GMass/reviews/)

MT

Maddie T.

Graphic Designer

> "I use it everyday, i love the auto-tracking feature and that the free tier actually offers a lot."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6716623)

NF

Niccolò F.

Cofounder, CTO

> "It doesn't work with firefox, which forces me to open chrome every time i need to track a specific email, or send a tracked email."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277)

Anuj C.

CEO

> "Best thing about MailTrack is that not only does it automatically let you know once someone opens an email you've sent to them, it..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968)

CE

Chasya E.

Executive Director

> "Normally, I love Mailsuite, but when I could not send admin emails to my nonprofit's Google group after accidentally hitting..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762)

Alex R.

CEO

> "MailTrack seamlessly integrates with Gmail, providing accurate and real-time email tracking without any hassle."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6238027)

CE

Chasya E.

Executive Director

> "There was no confirmation CTA message that came up when I accidentally hit the unsubscribe link!"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762)

Constantin A.

Developer

> "One ont the features I like more is the Real time notification and analytics. When you have a website and you need a top email manager,..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6011187)

VR

Verified Reviewer

owner

> "Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502)

NF

Niccolò F.

Cofounder, CTO

> "It's a great way to understand what's going on with customers, leads etc."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277)

VR

Verified Reviewer

owner

> "They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502)

AY

Atif Y.

Teacher

> "MailTrack help me a lot in that case by helping me tracking that the mail is opened or not."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5086169)

ES

Eyal S.

Sales Professional

> "They ignored this request, and billed me for 18 months without notifiying me at any stage, despite my request and not using the service..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___4517217)

AP

ADAM P.

MANAGER

> "Very good tool with making sure your emails are seen"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6518104)

AN

Anthony N.

Reviewer

> "I wouldn't say I like that Mailtrack doesn't allow me to view the entire thread of emails."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212)

MS

Mirko S.

Social Media Marketer

> "As an email tracking software, MailTrack offers great features and also makes email marketing easy."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6282367)

KR

Kim R.

Paralegal

> "Another issue is that it only works with Gmail and it isn't necessarily mobile friendly."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3655417)

Allen E.

President

> "I like that it does whatit is supposed to do - track email opens even if its multiple times"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6223724)

Emils B.

Founder

> "There was one time when my email went to spam because I was tracking."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4659393)

CAS

Camilo Alberto S.

Inge

> "Being able to instantly track where and when our messages arrive, plus it's affordable to buy which really gives us access to the power..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4884521)

AN

Anthony N.

Reviewer

> "I also find the notifications to be a bit annoying and intrusive."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212)

Anuj C.

CEO

> "It's done wonders for my business knowing if someone received my message."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968)

VR

Verified Reviewer

Associate Director of Foundation Relations

> "The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2997810)

JC

Jake C.

Head of Customer Success

> "I love how cost effective it is, and how seamless the integration with Google was."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6299858)

JL

James L.

Relationship Manager Director

> "If you cannot see the rate your emails are opened you will never know how to pursue your clients. If we didn't have this we wouldn't be..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3425768)

SB

Sangeeta B.

Intern

> "I have loved how integrated this application is and how seamless the experience it provides."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5049581)

EE

Emily E.

Manager

> "Sometimes the alerts about unopened emails do get annoying because I have alot of people who do not read emails in the office."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3322076)

AN

Anthony N.

Reviewer

> "It helps me stay organized and keep track of my emails, so I don't miss any important messages."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212)

SG

Sandhana G.

UI UX Designer

> "Mailtrack requires full mailbox access, not good for me"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3059023)

VR

Verified Reviewer

Assistant Manager

> "It provides insights on the activity of the recipient on my email such as the time the email was read and the number of times it has..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3611391)

AB

Alexandros B.

Electrical and Computer Engineer

> "Most of the things I don't like are the limitations of the free edition."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2982242)

TS

Trisha S.

Technology Consultant

> "The pathway taken up with MailTrack has been very prosperous."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4971498)

VR

Verified Reviewer

Ecommerce Manager

> "Oh there does appear to be a small glitch that if your personal email and business email are combined then you will get notifications..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2411985)

FT

Fabiana T.

Postdoctoral Researcher

> "It's a great feeling to know when someone has opened your email, and it helps me stay on top of my communication."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4696429)

Nurul Aishah G.

Personal Banker

> "It would leave a negative impression on the receiver, and I would delete it totally if I were able to."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3182863)

HS

Heather S.

Licensed Mental Health Counselor

> "The price is great for the value, and I love the discounts offered if you purchase multiple months at a time."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4329616)

Fadiah R.

Human Resources Assistant

> "The restrictions of the free version are what I dislike the most."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403)

Angel Y.

Undergraduate STEM student

> "The free version lacks some features but since it is free, the quality and service is very very good!"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4315129)

Fadiah R.

Human Resources Assistant

> "The premium plan i quite expensive for a simple software like this one."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403)

[View Reviews](https://www.capterra.com/p/164512/MailTrack/reviews/)

## User interface

4.83 (1,402)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)

4.50 (227)

### Features

GMass

Top features

25/35

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Audience Targeting
-   Autoresponders
-   Campaign Management
-   Click Tracking
-   Contact Management
-   CRM
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Drag & Drop
-   Drip Campaigns
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Reminders
-   Email Templates
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   Location Tracking
-   Mailing List Management
-   Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduling
-   Subscription Management
-   Team Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/168452/GMass/#features)

Mailsuite

19/35

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Audience Targeting
-   Autoresponders
-   Campaign Management
-   Click Tracking
-   Contact Management
-   CRM
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Drag & Drop
-   Drip Campaigns
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Reminders
-   Email Templates
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   Location Tracking
-   Mailing List Management
-   Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduling
-   Subscription Management
-   Team Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/164512/MailTrack/#features)

### Recognition

GMass

Best Value PersonalizationSoftware (2022) 

Mailsuite is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Email TrackingSoftware (2025) 

### Deployment & support

GMass

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mailsuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GMass

-   By GMass
-   Located in United States
-   Founded in

Mailsuite

-   By Mailsuite
-   Located in Spain
-   Founded in 2013

## Popular Comparisons

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vs

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Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-164512/MailerLite-vs-MailTrack)

[GMass](https://www.capterra.com/p/168452/GMass/)[4.83 (1,402)](https://www.capterra.com/p/168452/GMass/reviews/)

vs

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Price

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Features

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Ease of Use

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[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$9.99/month

Price

$12/month

4.4

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-164512/Constant-Contact-vs-MailTrack)

[GMass](https://www.capterra.com/p/168452/GMass/)[4.83 (1,402)](https://www.capterra.com/p/168452/GMass/reviews/)

vs

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$25/month

Price

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4.7

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4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-168452/MailerLite-vs-GMass)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

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$9.99/month

Price

$14/month

4.4

Features

4.2

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/164512-221118/MailTrack-vs-iContact)

[GMass](https://www.capterra.com/p/168452/GMass/)[4.83 (1,402)](https://www.capterra.com/p/168452/GMass/reviews/)

vs

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Price

$12/month

4.7

Features

4.2

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-168452/Constant-Contact-vs-GMass)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

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$99/month

4.4

Features

4.4

4.6

Ease of Use

4.6

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4.7

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[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

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4.1

4.6

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