# Compare Mailsuite vs EngageBay CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mailsuite and EngageBay CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/164512-178819/MailTrack-vs-EngageBay-Marketing --- # Mailsuite vs EngageBay CRM Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailsuiteEngageBay CRM2/4 selected [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [## Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) Starting Price $9.99/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [227 reviews](#user-reviews) Positive 210 Neutral 11 Negative 6 [## EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $14.99/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.5 Customer Service 4.8 Reviews Sentiment Based on [907 reviews](#user-reviews) Positive 878 Neutral 22 Negative 7 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,005 reviews from email tracking software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Missing features Not enough reviews Feature ratings Email Marketing 4.3 API NA Engagement Tracking \-- Reporting/Analytics 4.4 Email Management 4.6 80%Fit High performer Feature ratings Email Marketing 4.5 API 4.6 Engagement Tracking 4.5 Reporting/Analytics 4.3 Email Management 4.4 User satisfaction User satisfaction 4.5 User reviews[227](https://www.capterra.com/p/164512/MailTrack/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.4 Customer support 4.3 User satisfaction 4.7 User reviews[907](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $9.99Per User, Per Month - Free version - Free trial Price starts from $14.99Per User, Per Month - Free version - Free trial Best for Best for Anyone sending emails from Gmail Human Resources professionals. Sales and Marketing teams selling with Emails Vendors and services providers willing to learn more about their email campaigns Best for Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers. ## User reviews Pros & cons MT Maddie T. Graphic Designer > "I use it everyday, i love the auto-tracking feature and that the free tier actually offers a lot." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6716623) NF Niccolò F. Cofounder, CTO > "It doesn't work with firefox, which forces me to open chrome every time i need to track a specific email, or send a tracked email." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277) Anuj C. CEO > "Best thing about MailTrack is that not only does it automatically let you know once someone opens an email you've sent to them, it..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968) CE Chasya E. Executive Director > "Normally, I love Mailsuite, but when I could not send admin emails to my nonprofit's Google group after accidentally hitting..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762) CAS Camilo Alberto S. Inge > "Being able to instantly track where and when our messages arrive, plus it's affordable to buy which really gives us access to the power..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4884521) CE Chasya E. Executive Director > "There was no confirmation CTA message that came up when I accidentally hit the unsubscribe link!" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762) Alex R. CEO > "MailTrack seamlessly integrates with Gmail, providing accurate and real-time email tracking without any hassle." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6238027) VR Verified Reviewer owner > "Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our..." [See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502) Constantin A. Developer > "One ont the features I like more is the Real time notification and analytics. When you have a website and you need a top email manager,..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6011187) VR Verified Reviewer owner > "They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them..." [See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502) NF Niccolò F. Cofounder, CTO > "It's a great way to understand what's going on with customers, leads etc." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277) ES Eyal S. Sales Professional > "They ignored this request, and billed me for 18 months without notifiying me at any stage, despite my request and not using the service..." [See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___4517217) JC Jake C. Head of Customer Success > "I love how cost effective it is, and how seamless the integration with Google was." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6299858) AN Anthony N. Reviewer > "I wouldn't say I like that Mailtrack doesn't allow me to view the entire thread of emails." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212) AY Atif Y. Teacher > "MailTrack help me a lot in that case by helping me tracking that the mail is opened or not." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5086169) KR Kim R. Paralegal > "Another issue is that it only works with Gmail and it isn't necessarily mobile friendly." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3655417) AP ADAM P. MANAGER > "Very good tool with making sure your emails are seen" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6518104) Emils B. Founder > "There was one time when my email went to spam because I was tracking." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4659393) VR Verified Reviewer Assistant Manager > "It provides insights on the activity of the recipient on my email such as the time the email was read and the number of times it has..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3611391) AN Anthony N. Reviewer > "I also find the notifications to be a bit annoying and intrusive." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212) MS Mirko S. Social Media Marketer > "As an email tracking software, MailTrack offers great features and also makes email marketing easy." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6282367) VR Verified Reviewer Associate Director of Foundation Relations > "The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2997810) Allen E. President > "I like that it does whatit is supposed to do - track email opens even if its multiple times" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6223724) JL James L. Relationship Manager Director > "If you cannot see the rate your emails are opened you will never know how to pursue your clients. If we didn't have this we wouldn't be..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3425768) Anuj C. CEO > "It's done wonders for my business knowing if someone received my message." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968) EE Emily E. Manager > "Sometimes the alerts about unopened emails do get annoying because I have alot of people who do not read emails in the office." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3322076) SB Sangeeta B. Intern > "I have loved how integrated this application is and how seamless the experience it provides." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5049581) SG Sandhana G. UI UX Designer > "Mailtrack requires full mailbox access, not good for me" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3059023) AN Anthony N. Reviewer > "It helps me stay organized and keep track of my emails, so I don't miss any important messages." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212) AB Alexandros B. Electrical and Computer Engineer > "Most of the things I don't like are the limitations of the free edition." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2982242) TS Trisha S. Technology Consultant > "The pathway taken up with MailTrack has been very prosperous." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4971498) VR Verified Reviewer Ecommerce Manager > "Oh there does appear to be a small glitch that if your personal email and business email are combined then you will get notifications..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2411985) FT Fabiana T. Postdoctoral Researcher > "It's a great feeling to know when someone has opened your email, and it helps me stay on top of my communication." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4696429) Nurul Aishah G. Personal Banker > "It would leave a negative impression on the receiver, and I would delete it totally if I were able to." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3182863) HS Heather S. Licensed Mental Health Counselor > "The price is great for the value, and I love the discounts offered if you purchase multiple months at a time." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4329616) Fadiah R. Human Resources Assistant > "The restrictions of the free version are what I dislike the most." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403) Angel Y. Undergraduate STEM student > "The free version lacks some features but since it is free, the quality and service is very very good!" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4315129) Fadiah R. Human Resources Assistant > "The premium plan i quite expensive for a simple software like this one." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403) [View Reviews](https://www.capterra.com/p/164512/MailTrack/reviews/) NJ Nick J. Marketing Analyst > "EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7059560) Jelyn T. Marketing Manager > "There are also moments when load times or minor glitches slow things down slightly, which can interrupt the workflow when working on multiple outreach..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) VR Verified Reviewer Sales Representative > "Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) DM Desiree M. Caregiver > "I also noticed that certain features like email templates and design tools aren’t as polished, and there can be occasional delays or performance issues." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) JW Jason W. President and CEO > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7014256) HS Himanshu S. Sales Manger > "EngageBay CRM's main drawbacks include limited customization, scalability issues for growing businesses, occasional slow customer support, and a..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) YT Yohannes T. CEO > "It offers a solid, cost-effective solution for small businesses, with an easy-to-use interface and a range of tools that cover marketing, sales, and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6544228) HS Himanshu S. Sales Manger > "However, it has some limitations in customization, scalability, and customer support, which may affect its suitability for larger or more complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6436894) VR Verified Reviewer Sales Representative > "Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7078644) CM Chandra M. Marketing Analyst > "It is difficult to debug an automation that has 20+ nodes if it fails at some particular node as we need to view the complete activity to find that out." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6348146) AL Angelina L. Social Media Manager > "Engagebay offers a comprehensive suite of CRM tools, including email marketing, lead generation, sales automation, and customer support, all integrated..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) SP Stephanie P. Marketing Consultant > "A couple of once-in-a-blue-moon features aren't available, but that is a very minor downside when weighed against all the positives" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6842815) SS Satyam S. Assistant Manager- Digital Marketing > "Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) NB Nancy B. President > "I haven't used my HubSpot account for a long time so it is unlikely to be current, so used the csv import for my contacts on another email service..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6441443) CV Chai V. Founder > "It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6524378) MS Mike S. Operations Marketing > "The mobile app has limited features and doesn't offer full range of features that are available on desktop version." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) DM Desiree M. Caregiver > "Overall, it strikes a good balance between functionality and simplicity, making it a solid choice for growing teams that don’t need overly complex..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7140676) AG Ayesha G. Founding Principal > "I wish there was a plan that was in between the Basic and Growth plans due to the pricing and lack of workflow accessibility in the Basic plan." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6697513) MC Milap C. Digital Marketing Expert > "The seamless integration between marketing, sales, and support makes it an ideal choice for businesses looking to streamline their operations and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6420490) TC Tamesha C. Insurance Agent > "One feature that held me back was the daily send limit placed on my account for email campaigns. If you have more than a 100 contacts, you can only send..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4960781) Rémy G. COO > "EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6629743) JD Jerker D. CEO > "As an example, the system is totally useless, I have spent two weeks trying to get by all the non logic functions and bugs to even send a newsletter. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) NP Nipa P. Business Administrator > "EngageBay’s automation tools help streamline repetitive tasks, improve efficiency, and ensure consistent follow-ups." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) JD Jerker D. CEO > "The Sync with Hubspot was a scam, we spent 20000€ to get our data over from Hubspot." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) PN Phil N. CEO > "We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) AH Andy H. Director > "It is sometimes easy to forget to save something you're working on and if you click away from the page it can be lost as it doesn't give a reminder to..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) JP Jigs P. Development Head > "Customer support is responsive, and the platform offers good customization options for workflows and dashboards." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6549049) SK Shiva K. Chief research officer > "The reporting capabilities, although adequate, might fall short for businesses with deep analytical needs" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) AS Anuvind S. Engineer > "One of the standout features of EngageBay CRM is its user-friendly interface, which makes it easy to navigate and manage customer relationships without..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6633024) TB Tayfun B. Shop-Team > "The onboarding process was initially confusing, and I encountered issues that made it difficult to get started." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6815167) SK Satou K. Administrator > "The CRM, email marketing, sequences work smoothly together." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7081808) ZT Zbigniew T. CEO > "Some spam on mailing list. If you accept e-marketing you will get a lot of e-mails" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6511841) Jelyn T. Marketing Manager > "The customer support team has been excellent so far – responses are quick, and issues are handled in a very helpful and professional way." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7055746) PN Phil N. CEO > "So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) AH Andy H. Director > "It basically has everything that we need to build marketing campaigns that help us to engage with our customers in a professional way. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6316320) MR Maria R. Marketing Manager > "The only thing that I dislike is the delay in updating campaign stats." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6721089) BS Bruno S. Product Manager > "It offers tools for marketing, sales, contact management, automations, and more." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6787366) RS Rob S. CEO > "Support tickets are better but they close them without resolving anything so you have to keep bugging them." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) LW Laura W. Marketing Assistant > "I use several different CRMs in my position and this one has by far been my favorite." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) VR Verified Reviewer Founder > "EngageBay, while cost-effective, may lack advanced features and customization options needed by larger businesses, potentially limiting scalability and..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6203334) ZP Zalak P. BDM > "One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6355213) RB Richard B. Web Developer > "The learning curve can be a bit steep for first-time users, especially if you're coming from a different CRM." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6804170) LW Laura W. Marketing Assistant > "Easy to use platform, automations are intuitive and make a lot of smaller tasks very easy to manage." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7048957) CS Chris S. Owner > "Our forms on our website seem to sometimes load slowly." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6366959) NM Nishant M. Digital Marketing > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6430275) JD Jerker D. CEO > "I can't even filter on the objects attached to a contact." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6563825) CS Chris S. COO > "They have a good set of features to manage campaigns and receive feedback on email sent and opened." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6585203) AP Anthony P. Director > "There is a limitation on the landing page content in that you can force people to sign up before they look at the page contents." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6219758) SS Satyam S. Assistant Manager- Digital Marketing > "The CRM is intuitive, with customizable pipelines and contact management features." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) JS Jaskaran S. Co Founder > "Automation flow can be a bit complex to navigate" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6419614) AL Angelina L. Social Media Manager > "This consolidation streamlines workflow and reduces the need for multiple software subscriptions." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6314401) DK Dale K. None > "Those emails eventually stopped being delivered to my inbox." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6306398) GY Grace Y. Founder and CEO > "Pipeline management is clear and simple , and automation makes sure no follow ups is missed." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7008156) KA Kathy A. VP of Marketing > "The email marketing lacks formatting abilities that would allow you to make the templates more brand specific or modern looking." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6195271) LJ Latrease J. Patient Service Representative > "I enjoyed the notifications from the sales department" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___7111721) AS Amy S. Loan Originator > "Does not interface with Apple mail and iCal" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6588652) JE Jamie E. Managing Director > "EngageBay is a decent CRM and can be used for multiple things, such as email marketing, SMS marketing, and as a Customer Contact Database, which is..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6283902) AP Aswathy P. Marketing Operation Associate > "The lack of downloading the report options." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6374062) RB Rui B. R&D Manager > "EngageBay CRM's standout feature is its comprehensive functionality, offering a seamless integration of marketing, sales, and customer service tools." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4877429) AK Amir K. Owner > "The first time I went to upload contacts to the email sequence the contacts did not load properly. When I checked to see results the next day, I found..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6190726) RN Robert N. Full-Stack Developer > "EngageBay CRM also offers a responsive web design feature that allows users to create websites that are optimized for different devices, such as..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5070658) NP Nipa P. Business Administrator > "Lacks Twitter/X integration." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6328249) VR Verified Reviewer Facebook Ads Strategist, Founder > "All-in-one platform: EngageBay offers a suite of integrated tools for marketing, sales, and customer service, streamlining business operations." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) DJ Dominik J. Managing Director > "It's very buggy." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6861691) SAK Sameer Ali K. SALES CONSULTANT > "Being a sales consultant I need to keep track of my deals and this tool helps in keeping track of all my deals and their grid view gives all the details..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6176723) KD Kaleigh D. Marketing Manager > "There are some limitations like connecting it to multiple apps and also it lacks in advanced reporting." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6112862) VR Verified Reviewer Facebook Ads Strategist, Founder > "Email marketing and CRM integration: The platform seamlessly integrates email marketing with customer relationship management, facilitating efficient..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4926736) NB Nick B. Senior Operations > "We had some issues with connecting it with HubSpot (yes, due to work we needed them both CRM's running and being in sync), so that was bit challenging" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4876647) SK Sandeep K. Manager > "All-in-One Solution: EngageBay offers a comprehensive suite of CRM, marketing automation, and customer service tools in one platform, which can..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6193280) RL Rongle L. Manager > "I don't like receiving to many emails from it." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6315357) MS Mike S. Operations Marketing > "Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6497016) MV Marteen V. Sales Manager > "Landing pages are not mobile responsive, they need to be adjusted for mobiles and pc's" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4899850) SG Sumit G. Digital Marketing Manager > "EngageBay CRM is a web-based CRM solution that offers a wide range of features and integrations for various industries and workflows." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___4847952) VR Verified Reviewer Project Manager > "I thought the way it sorted those profiles was not the best, it could have better filtering to avoid "spam" profiles" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6215239) SK Shiva K. Chief research officer > "EngageBay CRM offers an all-in-one platform that's perfect for small and mid-sized businesses." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6591311) RS Rob S. CEO > "Support chat is fast but low quality. " [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6596995) PN Phil N. CEO > "The CRm streamlines and the support ensure you get there fast" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6807402) SK Shireen K. Marketing Analyst > "EngageBay has fewer integrations compared to its competitors which may limit functionalities for some users." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6053213) SS Satyam S. Assistant Manager- Digital Marketing > "Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted..." [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___6529988) DC Dori C. Tech Admin > "I can't build a custom apps that my team comes up with to integrate with the system" [See full review](https://www.capterra.com/p/178819/EngageBay-Marketing/#Capterra___5024198) [View Reviews](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) ## User interface [Mailsuite](https://www.capterra.com/p/164512/MailTrack/) 4.50 (227) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) 4.65 (907) ### Features Mailsuite 19/35 - Activity Dashboard - Activity Tracking - AI Copilot - API - Audience Targeting - Autoresponders - Campaign Management - Click Tracking - Contact Management - CRM - Customer Segmentation - Customizable Branding - Customizable Fields - Data Import/Export - Drag & Drop - Drip Campaigns - Email Distribution - Email Management - Email Marketing - Email Reminders - Email Templates - Engagement Tracking - Event Triggered Actions - Generative AI - Geolocation - Location Tracking - Mailing List Management - Monitoring - Real-Time Notifications - Reporting/Analytics - Scheduling - Subscription Management - Team Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/164512/MailTrack/#features) EngageBay CRM Top features 28/35 - Activity Dashboard - Activity Tracking - AI Copilot - API - Audience Targeting - Autoresponders - Campaign Management - Click Tracking - Contact Management - CRM - Customer Segmentation - Customizable Branding - Customizable Fields - Data Import/Export - Drag & Drop - Drip Campaigns - Email Distribution - Email Management - Email Marketing - Email Reminders - Email Templates - Engagement Tracking - Event Triggered Actions - Generative AI - Geolocation - Location Tracking - Mailing List Management - Monitoring - Real-Time Notifications - Reporting/Analytics - Scheduling - Subscription Management - Team Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/178819/EngageBay-Marketing/#features) ### Recognition Mailsuite is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Email TrackingSoftware (2025)  EngageBay CRM is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value CRMSoftware (2023)  Best Value CRMSoftware (2022)  ### Deployment & support Mailsuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos EngageBay CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailsuite - By Mailsuite - Located in Spain - Founded in 2013 EngageBay CRM - By EngageBay - Located in United States - Founded in 2016 ## Popular Comparisons [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/) $9.99/month Price $13/month 4.4 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-164512/MailChimp-vs-MailTrack) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $14.99/month Price $25/month 4.6 Features 4.4 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-178819/Salesforce-vs-EngageBay-Marketing) [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [GMass](https://www.capterra.com/p/168452/GMass/)[4.83 (1,377)](https://www.capterra.com/p/168452/GMass/reviews/) $9.99/month Price $25/month 4.4 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/164512-168452/MailTrack-vs-GMass) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $14.99/month Price $20/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-178819/HubSpot-CRM-vs-EngageBay-Marketing) [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/) $9.99/month Price $10/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-164512/MailerLite-vs-MailTrack) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $14.99/month Price $14/month 4.6 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-178819/Zoho-CRM-vs-EngageBay-Marketing) [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $9.99/month Price $12/month 4.4 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-164512/Constant-Contact-vs-MailTrack) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $14.99/month Price $7/year 4.6 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/178819-204998/EngageBay-Marketing-vs-Bigin-by-Zoho-CRM) [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) $9.99/month Price $14/month 4.4 Features 4.2 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/164512-221118/MailTrack-vs-iContact) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $14.99/month Price $50/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-178819/Dynamics-365-vs-EngageBay-Marketing) [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [GlassHive](https://www.capterra.com/p/228676/GlassHive/)[4.67 (103)](https://www.capterra.com/p/228676/GlassHive/reviews/) $9.99/month Price $99/month 4.4 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164512-228676/MailTrack-vs-GlassHive) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $14.99/month Price $19/month 4.6 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)