# Compare Mailsuite vs SendGrid 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SendGrid and Mailsuite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164512-204113/MailTrack-vs-SendGrid

---

# SendGrid vs Mailsuite Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SendGridMailsuite2/4 selected

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

[## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

Starting Price

$15.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

Based on [753 reviews](#user-reviews)

Positive

620

Neutral

56

Negative

77

[## Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

Starting Price

$9.99/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [227 reviews](#user-reviews)

Positive

210

Neutral

11

Negative

6

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,005 reviews from email tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Email Marketing

4.3

API

4.6

Engagement Tracking

3.9

Reporting/Analytics

4.1

Email Management

4.2

62%Fit

Missing features

Not enough reviews

Feature ratings

Email Marketing

4.3

API

NA

Engagement Tracking

\--

Reporting/Analytics

4.4

Email Management

4.6

User satisfaction

User satisfaction

4.2

User reviews[753](https://www.capterra.com/p/204113/SendGrid/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

3.7

User satisfaction

4.5

User reviews[227](https://www.capterra.com/p/164512/MailTrack/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$15Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$9.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups.

Best for

Anyone sending emails from Gmail Human Resources professionals. Sales and Marketing teams selling with Emails Vendors and services providers willing to learn more about their email campaigns

## User reviews

Pros & cons

AH

Amir H.

E-Commerce Manager

> "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail customers with..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

SB

Sevval B.

Artist

> "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299)

DS

Darren S.

Product Owner

> "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and easy."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

AH

Amir H.

E-Commerce Manager

> "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

RP

Raxit P.

Programmer Analyst

> "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like delivery..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

YG

You G.

IT Intern

> "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249)

MS

Michelle S.

Developer

> "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

John W.

CEO

> "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

MS

Martina S.

VP

> "It’s easy to get started and works well on the surface, but over time you notice the difference between expected and actual results,..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7134311)

John W.

CEO

> "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re immediately blocked..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

HA

Hayley A.

Marketing Manager

> "Sending individual email campaigns is simple and their design editor is easy to use as a non technical user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7123963)

TH

Tyler H.

CEO

> "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our account was..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

MS

Michelle S.

Developer

> "SendGrid allows an interface for non-technical people at my company."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

VR

Verified Reviewer

CEO

> "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product env, it..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981)

JK

Justin K.

Owner

> "The ability to format emails and build automations was straightforward for our simple use case."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606)

JM

Justin M.

Contractor

> "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it."

[See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515)

RP

Raxit P.

Programmer Analyst

> "it has some very useful features like open rates and unique customers to track progress of the campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

FO

Fernando O.

Admin

> "It took SendGrid support 3 day to get back to me."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Board Member

> "I like that the pricing is determined by the number of emails you send, which works out free for small organizations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057)

ID

Irina D.

CTO

> "The design template library versioning can be confusing"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848)

Babatunde O.

SEO Marketer

> "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

TH

Tyler H.

CEO

> "This unexpected and unwarranted outage impacted our clients and operations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

VR

Verified Reviewer

New Business Account Manager

> "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

John W.

CEO

> "Yes, you read that right: log in to an account from which I was explicitly locked out. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

AH

Ahliman H.

Full-Stack Developer

> "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078)

MH

Mohammad H.

Inbound marketing specialist

> "Support and UI are frustratingly poor and not friendly"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

Babatunde O.

SEO Marketer

> "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

BH

Ben H.

Head Honcho

> "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613)

PT

Paul T.

The Bank Agency Ltd

> "Integrated directly (and was recommended) by Replit for a vibe coded project."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

GA

Gideon A.

Frontend Developer

> "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no explanation, they..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060)

BT

Bill T.

Developer

> "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still affordable..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551)

ND

Nik D.

Director

> "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from sending emails..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

KM

Karl M.

EVP

> "The core functionalities work as expected and have delivered measurable results for our marketing team. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

John W.

CEO

> "Too busy to care about their customers or even pretend to provide support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

Damien B.

Creative Director

> "We just really used it to connect it for GrooveMail users."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235)

Russell J.

CEO

> "SendGrid is the worst vendor in our tech stack, stay away"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255)

MH

Mohammad H.

Inbound marketing specialist

> "Scalable email delivery for larger campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

PK

Pranjal K.

Co founder

> "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these areas but as..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

VR

Verified Reviewer

Senior software developer

> "It provides a lot email customization."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642)

FO

Fernando O.

Admin

> "Terrible customer support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Lead Engineer

> "Sending email without getting inside spam is best thing."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951)

Marco S.

IT Administrator

> "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients, there are things..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012)

DS

Darren S.

Product Owner

> "It is easy to set up and use."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

Vance W.

Digital Marketing Head

> "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661)

AS

Antonella S.

Owner

> "it has a free plan and no credit card required"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304)

AP

Ashley P.

Assistant to Founder

> "Right now that is not possible and it along with the elements, must be configured in the designer within the platform."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

LT

Lucia T.

Customer Experience Manager

> "It handles email marketing really well and SendGrid has all we need."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6483257)

Jennifer W.

Human Resources Generalist

> "There is no consistency in the percentages of emails opened or clicked."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

PT

Paul T.

The Bank Agency Ltd

> "A really complete product but with a super simple interface."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

EE

Eduardo E.

PM

> "Templates become hard to manage when using various locales/languages."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4895127)

FD

Fernando D.

CTO and General Manager

> "The API is very well documented and the email marketing features can easily be used by non-developers without writing a single line of..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884)

KS

Kate S.

content

> "The newsletter editor is a bit fickly, and how they bill for contacts isn't super clear."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4872136)

CP

Charlie P.

Director

> "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

VR

Verified Reviewer

Founder

> "Our Email/domain strength started decreasing and emails started to land in spam for which we tried various methods but on changing..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3689149)

KM

Karl M.

EVP

> "We used their email marketing tool for over 5 years and have found their solution to be reliable. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

VR

Verified Reviewer

Executive Director

> "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our credit card..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233)

DS

Davide S.

Content Creator

> "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196)

ND

Nik D.

Director

> "Hours of no communication on their support ticket that suspended our account."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

MW

Madeleine W.

Web Designer

> "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134)

GJ

Gustavo J.

Marketing Manager

> "I had several problems in sending due to differences in the database."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244)

KM

Karl M.

EVP

> "Their customer support has been decent and met the SLA's stated on our contract."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

Ben U.

Marketing Automation

> "The support seems to be slow to respond at times and/or not very effective."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697)

Jennifer W.

Human Resources Generalist

> "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that SendGrid..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

Danny M.

Marketing Manager

> "It made it hard to determine which campaigns were actually successful."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

JA

Joe A.

COO

> "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find another..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178)

Danny M.

Marketing Manager

> "After SendGrid was acquired by Twilio, we saw a downgrade in service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

CP

Charlie P.

Director

> "Really easy to setup and integrate into our existing application and user flow."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

MC

Mohamed C.

Lecturer

> "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many options..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202)

AP

Ashley P.

Assistant to Founder

> "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

BM

Brandon M.

CMO

> "Appalling service, I genuinely have no idea how these people even have customers to begin with if one can't even sign up...."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5001707)

Ava T.

Marketing Operations Analyst

> "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app, has had a..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514)

PK

Pranjal K.

Co founder

> "Campaign automation, segmentation of contact lists are severe drawbacks of this application."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

AN

Anouar N.

Marketing Online in Youtube All Social Media

> "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a programEmails can be..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606)

VR

Verified Reviewer

Social Media Marketing Intern

> "Also, the API is a bit confusing to set up."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4834940)

OC

Olivia C.

CEO

> "SendGrid is straightforward and does what we need it to do for an affordable price."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6309379)

VR

Verified Reviewer

Software Developer

> "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't inherently bad, we..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208)

VR

Verified Reviewer

New Business Account Manager

> "The API is cost-effective due to its low operating expenses and lack of application development requirements."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

Leena S.

Product Lifecycle Management Specialist

> "This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4307727)

IC

Isha C.

Content Head

> "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as it has..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483)

VR

Verified Reviewer

CTO

> "Stay away from this service, any other service would be better for your business and sanity."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___4956850)

[View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/)

MT

Maddie T.

Graphic Designer

> "I use it everyday, i love the auto-tracking feature and that the free tier actually offers a lot."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6716623)

NF

Niccolò F.

Cofounder, CTO

> "It doesn't work with firefox, which forces me to open chrome every time i need to track a specific email, or send a tracked email."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277)

Anuj C.

CEO

> "Best thing about MailTrack is that not only does it automatically let you know once someone opens an email you've sent to them, it..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968)

CE

Chasya E.

Executive Director

> "Normally, I love Mailsuite, but when I could not send admin emails to my nonprofit's Google group after accidentally hitting..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762)

CAS

Camilo Alberto S.

Inge

> "Being able to instantly track where and when our messages arrive, plus it's affordable to buy which really gives us access to the power..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4884521)

CE

Chasya E.

Executive Director

> "There was no confirmation CTA message that came up when I accidentally hit the unsubscribe link!"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762)

Alex R.

CEO

> "MailTrack seamlessly integrates with Gmail, providing accurate and real-time email tracking without any hassle."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6238027)

VR

Verified Reviewer

owner

> "Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502)

Constantin A.

Developer

> "One ont the features I like more is the Real time notification and analytics. When you have a website and you need a top email manager,..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6011187)

VR

Verified Reviewer

owner

> "They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502)

NF

Niccolò F.

Cofounder, CTO

> "It's a great way to understand what's going on with customers, leads etc."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277)

ES

Eyal S.

Sales Professional

> "They ignored this request, and billed me for 18 months without notifiying me at any stage, despite my request and not using the service..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___4517217)

JC

Jake C.

Head of Customer Success

> "I love how cost effective it is, and how seamless the integration with Google was."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6299858)

AN

Anthony N.

Reviewer

> "I wouldn't say I like that Mailtrack doesn't allow me to view the entire thread of emails."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212)

AY

Atif Y.

Teacher

> "MailTrack help me a lot in that case by helping me tracking that the mail is opened or not."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5086169)

KR

Kim R.

Paralegal

> "Another issue is that it only works with Gmail and it isn't necessarily mobile friendly."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3655417)

AP

ADAM P.

MANAGER

> "Very good tool with making sure your emails are seen"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6518104)

Emils B.

Founder

> "There was one time when my email went to spam because I was tracking."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4659393)

VR

Verified Reviewer

Assistant Manager

> "It provides insights on the activity of the recipient on my email such as the time the email was read and the number of times it has..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3611391)

AN

Anthony N.

Reviewer

> "I also find the notifications to be a bit annoying and intrusive."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212)

MS

Mirko S.

Social Media Marketer

> "As an email tracking software, MailTrack offers great features and also makes email marketing easy."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6282367)

VR

Verified Reviewer

Associate Director of Foundation Relations

> "The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2997810)

Allen E.

President

> "I like that it does whatit is supposed to do - track email opens even if its multiple times"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6223724)

JL

James L.

Relationship Manager Director

> "If you cannot see the rate your emails are opened you will never know how to pursue your clients. If we didn't have this we wouldn't be..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3425768)

Anuj C.

CEO

> "It's done wonders for my business knowing if someone received my message."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968)

EE

Emily E.

Manager

> "Sometimes the alerts about unopened emails do get annoying because I have alot of people who do not read emails in the office."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3322076)

SB

Sangeeta B.

Intern

> "I have loved how integrated this application is and how seamless the experience it provides."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5049581)

SG

Sandhana G.

UI UX Designer

> "Mailtrack requires full mailbox access, not good for me"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3059023)

AN

Anthony N.

Reviewer

> "It helps me stay organized and keep track of my emails, so I don't miss any important messages."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212)

AB

Alexandros B.

Electrical and Computer Engineer

> "Most of the things I don't like are the limitations of the free edition."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2982242)

TS

Trisha S.

Technology Consultant

> "The pathway taken up with MailTrack has been very prosperous."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4971498)

VR

Verified Reviewer

Ecommerce Manager

> "Oh there does appear to be a small glitch that if your personal email and business email are combined then you will get notifications..."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2411985)

FT

Fabiana T.

Postdoctoral Researcher

> "It's a great feeling to know when someone has opened your email, and it helps me stay on top of my communication."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4696429)

Nurul Aishah G.

Personal Banker

> "It would leave a negative impression on the receiver, and I would delete it totally if I were able to."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3182863)

HS

Heather S.

Licensed Mental Health Counselor

> "The price is great for the value, and I love the discounts offered if you purchase multiple months at a time."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4329616)

Fadiah R.

Human Resources Assistant

> "The restrictions of the free version are what I dislike the most."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403)

Angel Y.

Undergraduate STEM student

> "The free version lacks some features but since it is free, the quality and service is very very good!"

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4315129)

Fadiah R.

Human Resources Assistant

> "The premium plan i quite expensive for a simple software like this one."

[See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403)

[View Reviews](https://www.capterra.com/p/164512/MailTrack/reviews/)

## User interface

4.18 (753)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)

4.50 (227)

### Features

SendGrid

Top features

26/35

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Audience Targeting
-   Autoresponders
-   Campaign Management
-   Click Tracking
-   Contact Management
-   CRM
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Drag & Drop
-   Drip Campaigns
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Reminders
-   Email Templates
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   Location Tracking
-   Mailing List Management
-   Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduling
-   Subscription Management
-   Team Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/204113/SendGrid/#features)

Mailsuite

19/35

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Audience Targeting
-   Autoresponders
-   Campaign Management
-   Click Tracking
-   Contact Management
-   CRM
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Data Import/Export
-   Drag & Drop
-   Drip Campaigns
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Reminders
-   Email Templates
-   Engagement Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   Location Tracking
-   Mailing List Management
-   Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Scheduling
-   Subscription Management
-   Team Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/164512/MailTrack/#features)

### Recognition

SendGrid is recognized as a top-rated tool in 2 Capterra Shortlist reports

Mailsuite is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Email TrackingSoftware (2025) 

### Deployment & support

SendGrid

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mailsuite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SendGrid

-   By Twilio
-   Located in United States
-   Founded in 2008

Mailsuite

-   By Mailsuite
-   Located in Spain
-   Founded in 2013

## Popular Comparisons

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,398)](https://www.capterra.com/p/202338/Gmail/reviews/)

$15/month

Price

$0

4.1

Features

4.7

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/202338-204113/Gmail-vs-SendGrid)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/)

$9.99/month

Price

$13/month

4.4

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-164512/MailChimp-vs-MailTrack)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/)

$15/month

Price

$9/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-204113/brevo-vs-SendGrid)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

[GMass](https://www.capterra.com/p/168452/GMass/)[4.83 (1,377)](https://www.capterra.com/p/168452/GMass/reviews/)

$9.99/month

Price

$25/month

4.4

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/164512-168452/MailTrack-vs-GMass)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/)

$15/month

Price

$13/month

4.1

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-204113/MailChimp-vs-SendGrid)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$9.99/month

Price

$10/month

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-164512/MailerLite-vs-MailTrack)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$15/month

Price

$10/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-204113/MailerLite-vs-SendGrid)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$9.99/month

Price

$12/month

4.4

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-164512/Constant-Contact-vs-MailTrack)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$15/month

Price

$12/month

4.1

Features

4.2

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-204113/Constant-Contact-vs-SendGrid)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

[iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/)

$9.99/month

Price

$14/month

4.4

Features

4.2

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/164512-221118/MailTrack-vs-iContact)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$15/month

Price

$15/month

4.1

Features

4.5

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-204113/ActiveCampaign-vs-SendGrid)

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/)

vs

[GlassHive](https://www.capterra.com/p/228676/GlassHive/)[4.67 (103)](https://www.capterra.com/p/228676/GlassHive/reviews/)

$9.99/month

Price

$99/month

4.4

Features

4.4

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164512-228676/MailTrack-vs-GlassHive)