# Compare Mailsuite vs iContact 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mailsuite and iContact based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/164512-221118/MailTrack-vs-iContact --- # Mailsuite vs iContact Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailsuiteiContact2/4 selected [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) [iContact](https://www.capterra.com/p/221118/iContact/)[4.5 (604)](https://www.capterra.com/p/221118/iContact/reviews/) [## Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) Starting Price $9.99/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [227 reviews](#user-reviews) Positive 210 Neutral 11 Negative 6 [## iContact](https://www.capterra.com/p/221118/iContact/)[4.5 (604)](https://www.capterra.com/p/221118/iContact/reviews/) Starting Price $14.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [604 reviews](#user-reviews) Positive 545 Neutral 50 Negative 9 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,005 reviews from email tracking software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Missing features Not enough reviews Feature ratings Email Marketing 4.3 API NA Engagement Tracking \-- Reporting/Analytics 4.4 Email Management 4.6 83%Fit High performer Feature ratings Email Marketing 4.9 API 5.0 Engagement Tracking 4.7 Reporting/Analytics 4.5 Email Management 4.5 User satisfaction User satisfaction 4.5 User reviews[227](https://www.capterra.com/p/164512/MailTrack/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.4 Customer support 4.3 User satisfaction 4.5 User reviews[604](https://www.capterra.com/p/221118/iContact/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.4 Customer support 4.6 Price starts from Price starts from $9.99Per User, Per Month - Free version - Free trial Price starts from $14Flat Rate, Per Month - Free version - Free trial Best for Best for Anyone sending emails from Gmail Human Resources professionals. Sales and Marketing teams selling with Emails Vendors and services providers willing to learn more about their email campaigns Best for iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us! ## User reviews Pros & cons MT Maddie T. Graphic Designer > "I use it everyday, i love the auto-tracking feature and that the free tier actually offers a lot." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6716623) NF Niccolò F. Cofounder, CTO > "It doesn't work with firefox, which forces me to open chrome every time i need to track a specific email, or send a tracked email." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277) Anuj C. CEO > "Best thing about MailTrack is that not only does it automatically let you know once someone opens an email you've sent to them, it..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968) CE Chasya E. Executive Director > "Normally, I love Mailsuite, but when I could not send admin emails to my nonprofit's Google group after accidentally hitting..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762) CAS Camilo Alberto S. Inge > "Being able to instantly track where and when our messages arrive, plus it's affordable to buy which really gives us access to the power..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4884521) CE Chasya E. Executive Director > "There was no confirmation CTA message that came up when I accidentally hit the unsubscribe link!" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762) Alex R. CEO > "MailTrack seamlessly integrates with Gmail, providing accurate and real-time email tracking without any hassle." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6238027) VR Verified Reviewer owner > "Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our..." [See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502) Constantin A. Developer > "One ont the features I like more is the Real time notification and analytics. When you have a website and you need a top email manager,..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6011187) VR Verified Reviewer owner > "They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them..." [See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502) NF Niccolò F. Cofounder, CTO > "It's a great way to understand what's going on with customers, leads etc." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277) ES Eyal S. Sales Professional > "They ignored this request, and billed me for 18 months without notifiying me at any stage, despite my request and not using the service..." [See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___4517217) JC Jake C. Head of Customer Success > "I love how cost effective it is, and how seamless the integration with Google was." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6299858) AN Anthony N. Reviewer > "I wouldn't say I like that Mailtrack doesn't allow me to view the entire thread of emails." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212) AY Atif Y. Teacher > "MailTrack help me a lot in that case by helping me tracking that the mail is opened or not." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5086169) KR Kim R. Paralegal > "Another issue is that it only works with Gmail and it isn't necessarily mobile friendly." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3655417) AP ADAM P. MANAGER > "Very good tool with making sure your emails are seen" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6518104) Emils B. Founder > "There was one time when my email went to spam because I was tracking." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4659393) VR Verified Reviewer Assistant Manager > "It provides insights on the activity of the recipient on my email such as the time the email was read and the number of times it has..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3611391) AN Anthony N. Reviewer > "I also find the notifications to be a bit annoying and intrusive." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212) MS Mirko S. Social Media Marketer > "As an email tracking software, MailTrack offers great features and also makes email marketing easy." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6282367) VR Verified Reviewer Associate Director of Foundation Relations > "The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2997810) Allen E. President > "I like that it does whatit is supposed to do - track email opens even if its multiple times" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6223724) JL James L. Relationship Manager Director > "If you cannot see the rate your emails are opened you will never know how to pursue your clients. If we didn't have this we wouldn't be..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3425768) Anuj C. CEO > "It's done wonders for my business knowing if someone received my message." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968) EE Emily E. Manager > "Sometimes the alerts about unopened emails do get annoying because I have alot of people who do not read emails in the office." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3322076) SB Sangeeta B. Intern > "I have loved how integrated this application is and how seamless the experience it provides." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5049581) SG Sandhana G. UI UX Designer > "Mailtrack requires full mailbox access, not good for me" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3059023) AN Anthony N. Reviewer > "It helps me stay organized and keep track of my emails, so I don't miss any important messages." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212) AB Alexandros B. Electrical and Computer Engineer > "Most of the things I don't like are the limitations of the free edition." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2982242) TS Trisha S. Technology Consultant > "The pathway taken up with MailTrack has been very prosperous." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4971498) VR Verified Reviewer Ecommerce Manager > "Oh there does appear to be a small glitch that if your personal email and business email are combined then you will get notifications..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2411985) FT Fabiana T. Postdoctoral Researcher > "It's a great feeling to know when someone has opened your email, and it helps me stay on top of my communication." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4696429) Nurul Aishah G. Personal Banker > "It would leave a negative impression on the receiver, and I would delete it totally if I were able to." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3182863) HS Heather S. Licensed Mental Health Counselor > "The price is great for the value, and I love the discounts offered if you purchase multiple months at a time." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4329616) Fadiah R. Human Resources Assistant > "The restrictions of the free version are what I dislike the most." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403) Angel Y. Undergraduate STEM student > "The free version lacks some features but since it is free, the quality and service is very very good!" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4315129) Fadiah R. Human Resources Assistant > "The premium plan i quite expensive for a simple software like this one." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403) [View Reviews](https://www.capterra.com/p/164512/MailTrack/reviews/) AA Adegboyega A. Ticketing Agent > "With iContact, I am able to create, customize and send high volume outbound marketing emails which generate quality leads." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6391896) Ilysse R. Project Manager > "We had some challenges with proving that our email list was all customers who had opted in." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6644031) FI Folukemi I. Head, Social Media > "iContact makes it super easy for me to create and customize marketing emails for 24/7 via unlimited free templates." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6447511) CH Chloe H. Marketer > "Sometimes the tracking can be thrown off when it comes to the analytics" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6225754) NL Nicholas L. Operations Manager > "Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6542724) MK Maura K. Communications Cordinator > "Having difficulty managing old e-mails that are in the data base. " [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3764633) GG George G. Sales and Marketing Specialist > "I have found iContact to do everything we want to do including future data emails and segment lists all at a very..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6488319) VR Verified Reviewer Graphic Designer > "Sometimes, icontact blocks you when you upload new databases, I know they want to keep a good reputation and make sure..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2865873) PT Pankaj T. Supply Chain Officer > "iContact really helps in maintainin contacts for survey and marketing purposes." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6311956) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "I don't like the cost of iContact, as it can be quite expensive for businesses with limited budgets." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4628656) CB Collin B. Enterprise Account Executive > "iContact streamlines the entire process of email marketing by allowing me to create and send high volume personalized..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4831045) VR Verified Reviewer Senior Sales Executive > "We weren't able to make our emails look quite as polished as we might have liked.3)" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4598507) MT Marek T. CEO > "The automation capabilities were also impressive, allowing me to set up automated workflows and targeted campaigns based..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4794182) MK Meghann K. Marketing Administrator > "For example, it's impossible to edit a template." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3657268) AG Adam G. Full Stack Developer > "iContact enables us to reach the targeted audience by creating, customizing and sending outbound marketing emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6157724) Lane C. Marketing Director > "Do not have great focus on global enterprise corporations." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3543669) SW Samuel W. Agribusiness Manager > "Through iContact, I am able to automatically create, personalize and send high volume outbound marketing emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4995916) EL Erin L. Marketing Manager > "Compared to its competitors, iContact is a bit on the expensive side and the entry-level subscription misses out on a few..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2635030) VR Verified Reviewer Designer > "Contact management is easy to use, adding and deleting contacts and creating groups." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6480291) MD Manu D. Owner > "Don't give your creditcard number to these people!" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3192978) CB Collin B. Enterprise Account Executive > "iContact allows me to save time by creating personalized emails for marketing via drag and drop." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4831045) EL Erin L. Marketing Manager > "We’ve also experienced slow load times as a downside - a big issue when time is money." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2635030) Ilysse R. Project Manager > "iContact is overall a very strong marketing platform for those looking to stay in contact with their customers." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6644031) DA Daniel A. Marketing Manager > "Can get cluttered if you are sending a bunch of emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2788503) [View Reviews](https://www.capterra.com/p/221118/iContact/reviews/) ## User interface [Mailsuite](https://www.capterra.com/p/164512/MailTrack/) 4.50 (227) [iContact](https://www.capterra.com/p/221118/iContact/) 4.48 (604) ### Features Mailsuite 19/35 - Activity Dashboard - Activity Tracking - AI Copilot - API - Audience Targeting - Autoresponders - Campaign Management - Click Tracking - Contact Management - CRM - Customer Segmentation - Customizable Branding - Customizable Fields - Data Import/Export - Drag & Drop - Drip Campaigns - Email Distribution - Email Management - Email Marketing - Email Reminders - Email Templates - Engagement Tracking - Event Triggered Actions - Generative AI - Geolocation - Location Tracking - Mailing List Management - Monitoring - Real-Time Notifications - Reporting/Analytics - Scheduling - Subscription Management - Team Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/164512/MailTrack/#features) iContact Top features 25/35 - Activity Dashboard - Activity Tracking - AI Copilot - API - Audience Targeting - Autoresponders - Campaign Management - Click Tracking - Contact Management - CRM - Customer Segmentation - Customizable Branding - Customizable Fields - Data Import/Export - Drag & Drop - Drip Campaigns - Email Distribution - Email Management - Email Marketing - Email Reminders - Email Templates - Engagement Tracking - Event Triggered Actions - Generative AI - Geolocation - Location Tracking - Mailing List Management - Monitoring - Real-Time Notifications - Reporting/Analytics - Scheduling - Subscription Management - Team Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/221118/iContact/#features) ### Recognition Mailsuite is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Email TrackingSoftware (2025)  iContact is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Mailsuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos iContact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailsuite - By Mailsuite - Located in Spain - Founded in 2013 iContact - By iContact - Located in United States - Founded in 2003 ## Popular Comparisons [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/) $9.99/month Price $13/month 4.4 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-164512/MailChimp-vs-MailTrack) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) $14/month Price $9/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-221118/brevo-vs-iContact) [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [GMass](https://www.capterra.com/p/168452/GMass/)[4.83 (1,377)](https://www.capterra.com/p/168452/GMass/reviews/) $9.99/month Price $25/month 4.4 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/164512-168452/MailTrack-vs-GMass) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/) $14/month Price $13/month 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-221118/MailChimp-vs-iContact) [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/) $9.99/month Price $10/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-164512/MailerLite-vs-MailTrack) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,398)](https://www.capterra.com/p/202338/Gmail/reviews/) $14/month Price $0 4.2 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202338-221118/Gmail-vs-iContact) [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $9.99/month Price $12/month 4.4 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-164512/Constant-Contact-vs-MailTrack) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/) $14/month Price $10/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-221118/MailerLite-vs-iContact) [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [GlassHive](https://www.capterra.com/p/228676/GlassHive/)[4.67 (103)](https://www.capterra.com/p/228676/GlassHive/reviews/) $9.99/month Price $99/month 4.4 Features 4.4 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164512-228676/MailTrack-vs-GlassHive) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $14/month Price $12/month 4.2 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-221118/Constant-Contact-vs-iContact) [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.50 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) vs [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/) $9.99/month Price $15/month 4.4 Features 4.1 4.6 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/164512-204113/MailTrack-vs-SendGrid) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $14/month Price $15/month 4.2 Features 4.5 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-221118/ActiveCampaign-vs-iContact)