# Compare Mailsuite vs GlassHive 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Mailsuite and GlassHive based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/164512-228676/MailTrack-vs-GlassHive --- # Mailsuite vs GlassHive Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MailsuiteGlassHive2/4 selected [Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) [GlassHive](https://www.capterra.com/p/228676/GlassHive/)[4.7 (103)](https://www.capterra.com/p/228676/GlassHive/reviews/) [## Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[4.5 (227)](https://www.capterra.com/p/164512/MailTrack/reviews/) Starting Price $9.99/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [227 reviews](#user-reviews) Positive 210 Neutral 11 Negative 6 [## GlassHive](https://www.capterra.com/p/228676/GlassHive/)[4.7 (103)](https://www.capterra.com/p/228676/GlassHive/reviews/) Starting Price $99.00/month Value-for-Money 4.8 Functionality 4.4 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [103 reviews](#user-reviews) Positive 98 Neutral 5 Negative 0 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,005 reviews from email tracking software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Missing features Not enough reviews Feature ratings Email Marketing 4.3 API NA Engagement Tracking \-- Reporting/Analytics 4.4 Email Management 4.6 63%Fit Missing features Feature ratings Email Marketing 4.8 API NA Engagement Tracking NA Reporting/Analytics 4.5 Email Management 4.6 User satisfaction User satisfaction 4.5 User reviews[227](https://www.capterra.com/p/164512/MailTrack/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.4 Customer support 4.3 User satisfaction 4.7 User reviews[103](https://www.capterra.com/p/228676/GlassHive/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.8 Customer support 4.8 Price starts from Price starts from $9.99Per User, Per Month - Free version - Free trial Price starts from $99Per User, Per Month - Free version - Free trial Best for Best for Anyone sending emails from Gmail Human Resources professionals. Sales and Marketing teams selling with Emails Vendors and services providers willing to learn more about their email campaigns Best for GlassHive is tailor-made for tech companies (MSPs, MSSPs, VARs, Vendors, and more) of all sizes and levels of expertise who are geared towards expanding their branding and driving business growth. ## User reviews Pros & cons MT Maddie T. Graphic Designer > "I use it everyday, i love the auto-tracking feature and that the free tier actually offers a lot." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6716623) NF Niccolò F. Cofounder, CTO > "It doesn't work with firefox, which forces me to open chrome every time i need to track a specific email, or send a tracked email." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277) Anuj C. CEO > "Best thing about MailTrack is that not only does it automatically let you know once someone opens an email you've sent to them, it..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968) CE Chasya E. Executive Director > "Normally, I love Mailsuite, but when I could not send admin emails to my nonprofit's Google group after accidentally hitting..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762) CAS Camilo Alberto S. Inge > "Being able to instantly track where and when our messages arrive, plus it's affordable to buy which really gives us access to the power..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4884521) CE Chasya E. Executive Director > "There was no confirmation CTA message that came up when I accidentally hit the unsubscribe link!" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6860762) Alex R. CEO > "MailTrack seamlessly integrates with Gmail, providing accurate and real-time email tracking without any hassle." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6238027) VR Verified Reviewer owner > "Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our..." [See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502) Constantin A. Developer > "One ont the features I like more is the Real time notification and analytics. When you have a website and you need a top email manager,..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6011187) VR Verified Reviewer owner > "They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them..." [See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___5058502) NF Niccolò F. Cofounder, CTO > "It's a great way to understand what's going on with customers, leads etc." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6514277) ES Eyal S. Sales Professional > "They ignored this request, and billed me for 18 months without notifiying me at any stage, despite my request and not using the service..." [See full review](https://www.capterra.com/p/164512/MailTrack/#GetApp___4517217) JC Jake C. Head of Customer Success > "I love how cost effective it is, and how seamless the integration with Google was." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6299858) AN Anthony N. Reviewer > "I wouldn't say I like that Mailtrack doesn't allow me to view the entire thread of emails." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212) AY Atif Y. Teacher > "MailTrack help me a lot in that case by helping me tracking that the mail is opened or not." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5086169) KR Kim R. Paralegal > "Another issue is that it only works with Gmail and it isn't necessarily mobile friendly." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3655417) AP ADAM P. MANAGER > "Very good tool with making sure your emails are seen" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6518104) Emils B. Founder > "There was one time when my email went to spam because I was tracking." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4659393) VR Verified Reviewer Assistant Manager > "It provides insights on the activity of the recipient on my email such as the time the email was read and the number of times it has..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3611391) AN Anthony N. Reviewer > "I also find the notifications to be a bit annoying and intrusive." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212) MS Mirko S. Social Media Marketer > "As an email tracking software, MailTrack offers great features and also makes email marketing easy." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6282367) VR Verified Reviewer Associate Director of Foundation Relations > "The only issue I've encountered with MailTrack (aside from the easily resolved need to turn off the "sent by MailTrack" branding) comes..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2997810) Allen E. President > "I like that it does whatit is supposed to do - track email opens even if its multiple times" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6223724) JL James L. Relationship Manager Director > "If you cannot see the rate your emails are opened you will never know how to pursue your clients. If we didn't have this we wouldn't be..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3425768) Anuj C. CEO > "It's done wonders for my business knowing if someone received my message." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___6022968) EE Emily E. Manager > "Sometimes the alerts about unopened emails do get annoying because I have alot of people who do not read emails in the office." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3322076) SB Sangeeta B. Intern > "I have loved how integrated this application is and how seamless the experience it provides." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___5049581) SG Sandhana G. UI UX Designer > "Mailtrack requires full mailbox access, not good for me" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3059023) AN Anthony N. Reviewer > "It helps me stay organized and keep track of my emails, so I don't miss any important messages." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4621212) AB Alexandros B. Electrical and Computer Engineer > "Most of the things I don't like are the limitations of the free edition." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2982242) TS Trisha S. Technology Consultant > "The pathway taken up with MailTrack has been very prosperous." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4971498) VR Verified Reviewer Ecommerce Manager > "Oh there does appear to be a small glitch that if your personal email and business email are combined then you will get notifications..." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___2411985) FT Fabiana T. Postdoctoral Researcher > "It's a great feeling to know when someone has opened your email, and it helps me stay on top of my communication." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4696429) Nurul Aishah G. Personal Banker > "It would leave a negative impression on the receiver, and I would delete it totally if I were able to." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3182863) HS Heather S. Licensed Mental Health Counselor > "The price is great for the value, and I love the discounts offered if you purchase multiple months at a time." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4329616) Fadiah R. Human Resources Assistant > "The restrictions of the free version are what I dislike the most." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403) Angel Y. Undergraduate STEM student > "The free version lacks some features but since it is free, the quality and service is very very good!" [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___4315129) Fadiah R. Human Resources Assistant > "The premium plan i quite expensive for a simple software like this one." [See full review](https://www.capterra.com/p/164512/MailTrack/#Capterra___3036403) [View Reviews](https://www.capterra.com/p/164512/MailTrack/reviews/) MP Marina P. Marketing Coordinator > "GlassHive has multiple features that allow our company to work on multiple marketing projects at once." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6050354) CS Chase S. Outside Sales > "I dont like that you have to click the plus icon to review previous notes, I wish the notes just appeared..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4995413) FF Fernando F. CEO - IT Consulting > "GlassHive has made it easy and engaging to setup and run marketing campaigns." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6402058) BL Beits L. Owner > "Only issue we found that I wish we didn't, was that you can't associate 2 email addresses under one..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6169203) RG Roman G. Digital Media Specialist > "We really enjoy the colorful, yet intuitive UI & navigation, and has continued to improve in functionality..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4880029) AB Ashley B. Internal Support > "The email sent out by glasshive that I create never looks the same as the material I create on the website." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6070318) RG Roman G. Digital Media Specialist > "When we made the switch to Glasshive for our CRM, we almost instantly liked using it more than our last..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4880029) Craig P. Sales & Marketing Director > "Initial training is fairly limited, the lead scoring system doesn't work very well for inbound leads." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___5063822) TD Tasha D. Founder > "The ability to use journeys, email marketing, and scheduling allows us to stay on top of our marketing..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4761188) SK Salem K. Account Manager > "like bad phone numbers or contact names and companies that are no longer in business." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4829961) David A. Director of strategic partnerships > "I’m happy so far with Glass Hive and it has made my job easier especially when I had never had a central..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6185138) MD Margherita D. Operations > "The email creation lacks some features that Constant Contact had like being able to place text or images..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4720935) VS Vincent S. CEO > "Adding new companies is an automated process that saves us a lot of time." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6169198) Matthew M. Sr. Account Executive - Sales > "Lots of features means it can be a bit intimidating and complex. " [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6135817) William P. CEO > "Been pretty important in how we manage our list's and leads on the way to them becoming a client!" [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4981385) PP Patrick P. Sales and Marketing Assistant > "Lack of support for Google Analytics data." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___5073144) CW Chad W. Client advocate and Stratigic partnerships > "Its a good tool to send out emails to my clients with funnells" [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6135757) CM Chris M. Operations Manager > "Integration with Autotask is not great. " [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6185122) Ian O. Key Account Exec > "We have implemented Glasshive to help build our business development and marketing function and so far it..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___5073278) CM Chris M. Operations Manager > "Ability to export date is no good" [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6185122) NA Nancy A. Marketing > "We were looking for a better CRM and easier marketing campaign option. " [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4998576) MM Matt M. Business Development Rep > "I dont like that i cannot send an email chain." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4828439) LC Lauren C. Marketing Manager > "Many of our vendors also push content to this platform so it gives me a single place to have all our..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4097231) RJ Rabecca J. Marketing Coordinator > "Like too many subpages" [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6136764) KG Kahley G. Admin > "Makes finding qualified leads faster and more efficient." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4885881) MD Marie D. Marketing Specialist > "A lot of bugs." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6050307) DB Darren B. Marketing Specialist > "The UI is intuitive, and it's easy to navigate throughout the site." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4830389) MK Matthew K. Sales Manager > "Integrations/Mapping was somewhat difficult but that could be due more to my lack of knowledge than..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4718395) AR Aubrey R. Marketing Coordinator > "It's been great to keep everyone on the same page, and to know what we are targeting." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___6062095) GP Gerald P. Technology Advisor > "I think there is confusion with saving and editing during the initiation of campaigns." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___4022235) TC Therese C. Account Executive > "They're always there to help me out in real-time whenever I have questions or issues." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___5033322) MS Mark S. Senior Account Executive > "The view of templates is difficult to work with because the name of the template is not fully visable, and..." [See full review](https://www.capterra.com/p/228676/GlassHive/#Capterra___2897768) [View Reviews](https://www.capterra.com/p/228676/GlassHive/reviews/) ## User interface [Mailsuite](https://www.capterra.com/p/164512/MailTrack/) 4.50 (227) [GlassHive](https://www.capterra.com/p/228676/GlassHive/) 4.67 (103) ### Features Mailsuite 19/35 - Activity Dashboard - Activity Tracking - AI Copilot - API - Audience Targeting - Autoresponders - Campaign Management - Click Tracking - Contact Management - CRM - Customer Segmentation - Customizable Branding - Customizable Fields - Data Import/Export - Drag & Drop - Drip Campaigns - Email Distribution - Email Management - Email Marketing - Email Reminders - Email Templates - Engagement Tracking - Event Triggered Actions - Generative AI - Geolocation - Location Tracking - Mailing List Management - Monitoring - Real-Time Notifications - Reporting/Analytics - Scheduling - Subscription Management - Team Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/164512/MailTrack/#features) GlassHive Top features 24/35 - Activity Dashboard - Activity Tracking - AI Copilot - API - Audience Targeting - Autoresponders - Campaign Management - Click Tracking - Contact Management - CRM - Customer Segmentation - Customizable Branding - Customizable Fields - Data Import/Export - Drag & Drop - Drip Campaigns - Email Distribution - Email Management - Email Marketing - Email Reminders - Email Templates - Engagement Tracking - Event Triggered Actions - Generative AI - Geolocation - Location Tracking - Mailing List Management - Monitoring - Real-Time Notifications - Reporting/Analytics - Scheduling - Subscription Management - Team Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/228676/GlassHive/#features) ### Recognition Mailsuite is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Email TrackingSoftware (2025)  GlassHive Best Value CRMSoftware (2022)  ### Deployment & support Mailsuite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos GlassHive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Mailsuite - By Mailsuite - Located in Spain - Founded in 2013 GlassHive - By GlassHive - Located in United States - Founded in ## 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