Capterra Logo
Helping businesses choose better software since 1999

Playvox vs Lighthouse.io: Which is a better fit?

Updated on November 17th, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Quality Management
12
Best performer
37
  • Activity Dashboard
  • Alerts/Notifications
  • API
1
37
User satisfaction
4.8
User reviews109
Ease of use
4.7
Functionality
4.7
Value for money
4.7
Customer support
4.7
4.4
User reviews28
Ease of use
4.6
Functionality
4.2
Value for money
4.4
Customer support
4.6
Price starts from
--
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Playvox equips customer service teams with the most comprehensive agent optimization software for WFM, QA, Performance Management, Coaching, Learning, VoC, and Motivation.

We serve janitorial, maintenance and security contractors with distributed workforces.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
164542
5 screenshots
202327
4 screenshots

Playvox

Top Features
12/37
  • Access Controls/Permissions
  • Approval Process Control
  • Calibration Management
  • Change Management
  • Communications Management
  • Complaint Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Electronic Signature
  • Equipment Management
  • Incident Management
  • Inspection Management
  • ISO Standards Management
  • Maintenance Management
  • Nonconformance Tracking
  • Policy Management
  • Quality Control
  • Risk Assessment
  • Risk Management
  • Statistical Process Control
  • Supplier Quality Control
  • Task Management
  • Training Management
  • Workflow Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Audit Management
  • Compliance Management
  • Customizable Reports
  • Data Import/Export
  • Document Coding & Control
  • Real-Time Data
  • Reporting & Statistics
  • Surveys & Feedback
  • Third-Party Integrations
See All features
Hide Quality Management Software Features -

Lighthouse.io

1/37
Show Quality Management Software Features +

Playvox

Lighthouse.io

--

Playvox
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Lighthouse.io
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Playvox
  • By Playvox
  • Located in United States
  • Founded in 2012
Lighthouse.io
  • By WorkWave
  • Located in United States
  • Founded in 1984
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: