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Chaport vs Verloop: Which is a better fit?

Updated on December 24th, 2024
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Summary
Key features rated by users
Features selected based on 3,115 reviews from Live Chat users.
% Fit
Missing features
Not enough reviews
Feature ratings
Real-Time Notifications
4.8
Chat/Messaging
4.8
Real-Time Monitoring
NA
Contact Management
NA
Screen Sharing
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Real-Time Notifications
--
Chat/Messaging
--
Real-Time Monitoring
--
Contact Management
NA
Screen Sharing
NA
User satisfaction
4.9
User reviews63
Ease of use
4.9
Functionality
4.6
Value for money
4.8
Customer support
4.9
4.7
User reviews10
Ease of use
4.4
Functionality
4.4
Value for money
4.6
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

E-commerce, software vendors, and other companies of all sizes that want to engage with their website visitors, get more qualified leads, increase sales, improve and automate customer service.

Verloop.io helps E-commerce, Banking and Financial Services, Travel, Real Estate, Logistics, Insurance, Foodtech, EdTech and Telecom industries to automate their support functions.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
164545
5 screenshots
172660
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

Chaport

22/31
  • Activity Dashboard
  • Collaboration Tools
  • Contact Management
  • Customizable Branding
  • Document Storage
  • Real-Time Analytics
  • Real-Time Monitoring
  • Screen Sharing
  • Single Sign On
  • API
  • Autoresponders
  • Canned Responses
  • Chat/Messaging
  • CRM
  • Email Management
  • File Sharing
  • Geotargeting
  • Interaction Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real-time Consumer-facing Chat
  • Real-Time Notifications
  • Reporting/Analytics
  • Search/Filter
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
See All features
Hide Live Chat Software Features -

Verloop

22/31
Show Live Chat Software Features +

Chaport

--

Verloop

--

Chaport
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Verloop
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chaport
  • By Chaport
  • Located in United States
  • Founded in 2014
Verloop
  • By Verloop
  • Located in India
  • Founded in 2015
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