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Retail, Manufacturing, Hospitality, Food & Beverage, Healthcare, Education, and any vertical where customer retention and loyalty are key in accelerating growth.
Aesthetics and Wellness Practices
My experience working with Annex Cloud has been fantastic. The level of support I received was excellent, and they were always willing to work with us to accomplish our requests.
The backend doesnt easily intergarate with other platforms and most copy isnt easily ammendable. The reporting particuraly is difficult to use and can be confusing.
A great solution for businesses to add social log-ins and loyalty programs on their site, as well as many other available features. The customer experience with Annex Cloud was great.
The UI and dashboards are also in desperate need of an update.
Annex Cloud was has been a great partner. I haven't had any surprises and love that I have confidence in them.
We are still having inconsistencies and odd occurrences from time to time.
As we've implemented complex and customized programs globally, we have developed strong partnerships with our Annex Representatives and they have been amazing to work with.
Searching for activity history is challenging. Too many unclear or similar sounding menu options that make it unclear as to where to search or what I can actually do on the site.
Its loyalty program, flexibility, and membership management make it an outstanding choice in scaling business.
No one calls the parents to update cards so if the email they have is wrong then the parent has no way of knowing that their card is expired.
They have the peace of mind that everything is affordable in our clinic with Affirm. RepeatMD has taught us a new profitable business model in which we are no longer leading with discounts.
Overall, I was paying them $500/month AND losing $600 a month in fees from them managing the membership, again, that I could have done myself. Then after speaking with the "[sensitive content hidden.
Implementing loyalty programmes and referral incentives is a good idea. A nice platform for e-marketing is RepeatMD.
I woudl not reccomend this to anyone and I am deeply frustrated by this program. It has been an absolute nightmare for me, my practice and my clients.
I effortlessly increase memberships without the hassle of managing them. Excellent customer service and a great team.
Expensive, horrible customer service. Takes over a week to get any response.
Annex Cloud Loyalty Experience Platform
Top FeaturesRepeatMD
Annex Cloud Loyalty Experience Platform
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RepeatMD
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