Annex Cloud Loyalty Experience Platform vs Viber: Which is a better fit?

My experience working with Annex Cloud has been fantastic. The level of support I received was excellent, and they were always willing to work with us to accomplish our requests.

The backend doesnt easily intergarate with other platforms and most copy isnt easily ammendable. The reporting particuraly is difficult to use and can be confusing.

A great solution for businesses to add social log-ins and loyalty programs on their site, as well as many other available features. The customer experience with Annex Cloud was great.

The UI and dashboards are also in desperate need of an update.

Annex Cloud was has been a great partner. I haven't had any surprises and love that I have confidence in them.

We are still having inconsistencies and odd occurrences from time to time.

Kyle K

Product Owner

As we've implemented complex and customized programs globally, we have developed strong partnerships with our Annex Representatives and they have been amazing to work with.

Searching for activity history is challenging. Too many unclear or similar sounding menu options that make it unclear as to where to search or what I can actually do on the site.

I love the viber is easy to use and transfer image to my team. I love the sticker is nice, another best point is viber can call to mobile operator with lower cost.

Georgios G

Research Associate

Sudden changes to connection sadly have affected video, which becomes blurry or disappears after a few minutes.

MINAR M

Banquet Sales Manager

All overall its very much easy to use and and very much helpful for each moments. Easy to do chats, video chats and use the strikers which is specially i like and hope everybody like.

Suhailah S

Administrative Assistant

There is no filter for spam in the public group and end-up keep popping notification in my phone. It is a nuisance and i had to leave the group to avoid the spam messenger.

Viber's emoji set is definitely the most original and funny emojis set among all chat applications. I like to express my extreme feelings to the peson I am talking with great looking emojis of Viber.

Does not work that well on iOS devices and lags a lot the user interface is a bit outdated and does not get calls through unless app is being used.

Khothatso K

Freelancer

It is very easy to use,convenient and beginner-friendly and the settings are amazing and the design is very good and visually appealing.

Dyeoan Fatematuz D

Teacher

In addition to, there is no option to back-up my files and contact to cloud storage. The adds appear after every video calls is irritating.