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Plivo vs inconnect: Which is a better fit?

Updated on December 22nd, 2024
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    Plivo logo

    Plivo

    PROFILE
    inconnect logo

    inconnect

    PROFILE
    Summary
    Key features rated by users
    Features selected based on 5,495 reviews from SMS Marketing users.
    % Fit
    Missing features
    Not enough reviews
    Feature ratings
    SMS Messaging
    2.7
    Mass Texting
    3.0
    Campaign Scheduling
    NA
    Scheduled Messaging
    4.0
    Message Personalization
    4.5
    % Fit
    Missing features
    Not enough reviews
    Feature ratings
    SMS Messaging
    --
    Mass Texting
    NA
    Campaign Scheduling
    --
    Scheduled Messaging
    --
    Message Personalization
    --
    User satisfaction
    4.3
    User reviews85
    Ease of use
    4.3
    Functionality
    4.2
    Value for money
    4.5
    Customer support
    4.2
    3.8
    User reviews14
    Ease of use
    3.9
    Functionality
    4.3
    Value for money
    4.1
    Customer support
    3.3
    Price starts from
    Not provided by vendor
    Free version
    Free trial
    Monthly subscription
    Free version
    Free trial
    Best for

    Decision-makers and developers alike love Plivo for its ease-of-use, quality, reliability, and scalability. Technical decision makers who seek our consultative approach and rich market expertise.

    Contact Centers specializing in healthcare, banking and finance, education, retail, telecommunication, customer service, collection, telesales, telemarketing, retention, and BPOs.

    User reviews
    pros & cons
    Qamar Q
    Senior Software Engineer

    Because it is easy to understand and most important thing, you get excellent customer support that is why i personally used this service and also recommend to others.

    reviewer-0-1
    Conrad C

    The only thing I struggled with is that I had some missed SMS sends INITIALLY that were reported to me by my customers.

    reviewer-1-0
    Imran I
    Team coordinator

    Plivo provides excellent call quality, SMS delivery rates, and reliable voice and messaging services. Their documentation is comprehensive.

    David D
    .Net Software Developer

    It's also a bit confusing to navigate. I'm not above learning to use a complex system, it's just that there are some strange things.

    Pedro P
    Software architect

    The user interface improve a lot for the last released and improve the order of the items. I'd like to see improves in the documentation for developers in the java JDK.

    Pedro P
    Software architect

    In some cases the documentation is wrong about JDK.

    Mony M
    CEO

    We initially liked their pricing (most appealing) and then once we logged in we found that they had a very nice layout.

    Sanehiro S
    Software Engineer

    Reports available at the user website console is very limited. Statistics available at the user website console is very limited.

    1 / 4
    View Reviews
    Not enough reviews
    View Reviews
    Video reviews
    No video reviews yet
    No video reviews yet
    User interface
    No videos provided by vendor
    No videos provided by vendor
    No screenshots provided by vendor
    164772
    3 screenshots
    Do these products fit your needs?

    Prioritize real-user-identified key features according to your needs to find your best fit.

    Logo Img
    --%
    Logo Img
    --%
    2-Way Messaging
    207
    Important
    Activity Tracking
    388
    Important

    Plivo

    14/34
    • Activity Tracking
    • Alerts/Notifications
    • Campaign Planning
    • Campaign Scheduling
    • Communication Management
    • Compliance Management
    • Consent Management
    • Customer Segmentation
    • Customizable Templates
    • Drip Campaigns
    • Engagement Tracking
    • Interaction Tracking
    • Keyword Tracking
    • Landing Pages/Web Forms
    • Marketing Automation
    • Multi-Campaign
    • Open Rate Tracking
    • QR Codes
    • Reputation Management
    • Third-Party Integrations
    • 2-Way Messaging
    • API
    • Automated Responses
    • Contact Management
    • Mass Texting
    • Message Personalization
    • Mobile Coupons
    • Multi-Language
    • Polls/Voting
    • Reporting/Analytics
    • Scheduled Messaging
    • Shortcodes
    • SMS Messaging
    • Text-to-Win
    See All features
    Hide SMS Marketing Software Features -

    inconnect

    Top Features
    22/34
    Show SMS Marketing Software Features +

    Plivo

    --

    inconnect

    --

    Plivo
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    inconnect
    Deployment
    • Cloud, SaaS, Web-Based
    • Desktop - Mac
    • Desktop - Windows
    • Desktop - Linux
    • Desktop - Chromebook
    • On-Premise - Windows
    • On-Premise - Linux
    • Mobile - Android
    • Mobile - iPhone
    • Mobile - iPad
    Support
    • Email/Help Desk
    • FAQs/Forum
    • Knowledge Base
    • Phone Support
    • 24/7 (Live rep)
    • Chat
    Training
    • In Person
    • Live Online
    • Webinars
    • Documentation
    • Videos
    Plivo
    • By Plivo
    • Located in United States
    • Founded in 2011
    inconnect
    • By inConcert
    • Located in United States
    • Founded in 2001
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