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Decision-makers and developers alike love Plivo for its ease-of-use, quality, reliability, and scalability. Technical decision makers who seek our consultative approach and rich market expertise.
Our cloud call center platform deployed within 48 hours irrespective of the size of your company, and it has a no-contract promise.
Because it is easy to understand and most important thing, you get excellent customer support that is why i personally used this service and also recommend to others.
The only thing I struggled with is that I had some missed SMS sends INITIALLY that were reported to me by my customers.
Plivo provides excellent call quality, SMS delivery rates, and reliable voice and messaging services. Their documentation is comprehensive.
It's also a bit confusing to navigate. I'm not above learning to use a complex system, it's just that there are some strange things.
The user interface improve a lot for the last released and improve the order of the items. I'd like to see improves in the documentation for developers in the java JDK.
In some cases the documentation is wrong about JDK.
We initially liked their pricing (most appealing) and then once we logged in we found that they had a very nice layout.
Reports available at the user website console is very limited. Statistics available at the user website console is very limited.
Easy to use and IVR calls features are good. Priority calling feature and with excellent support from TCN makes it easy and desirable.
Numerous spam calls are made to the number, and it is difficult to take callbacks. Quick call-missed alerts via SMS or email can assist representatives reach customers.
Overall its a great dialling software. The best support team available to offer help for help anytime.
But this is not the case. For example, there is no possibility for making mass templates.
Management Login and their features are very useful for me its user friendly and easy to use. Agent Dashboard is also very attractive and easy to use.
There is no least about the software as i use till now.
It's been great experience with the implementation as well as the support. The team is very helpful.
Sometimes lag on customer voice, Also sometimes we didn't getting the customer voice.
Plivo
Top FeaturesClearTouch Operator
Plivo
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ClearTouch Operator
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