# Visio Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Visio Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Visio Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/compare/164641-201133/eVSM-vs-Visio

---

# 

 Visio Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 8, 2025

Written byMolly Burke

Molly Burke

Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights o...

[See bio & all articles](https://www.capterra.com/resources/author/mburke/)

Edited byCaroline Rousseau

Caroline Rousseau

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel...

[See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

Written by [Molly Burke](https://www.capterra.com/resources/author/mburke/)

Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights on generative AI, social media, and other tech trends have been featured in The New York Times, Vogue, BBC, CNBC, Forbes, and the Financial Times, among other publications.

Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Visio

Visio Overview:

### Key takeaways

Insights from verified Capterra reviews

Visio helps teams build flowcharts, diagrams, and process maps for planning and documentation. It’s popular among small businesses and IT pros for its drag-and-drop interface and Microsoft 365 integrations. Top-rated features include diagramming and workflow setup. Common drawbacks are licensing complexity and desktop-only access. Advanced tools like AutoCAD support and cloud templates extend its use for technical teams.

### Our verdict

Visio is useful for teams that need structured, visual documentation of processes, systems, or spaces. Its strength lies in diagram precision and Microsoft ecosystem alignment, but buyers should weigh the trade-offs of desktop dependency and tiered access. While advanced features like AutoCAD support add depth, they’re gated behind higher plans, making cost and platform flexibility key considerations.

Top alternative

Featured

Overall rating

Based on 3,279 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

1%

Pros & cons

Flexible flowchart design platform

Versatile process visualization tool

High cost for individuals

Restrictive licensing requirements

Starting price

$5

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Visio

4.5 (3,279)

VS.

[4.5 (2,246)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

$5

Per User, Per Month

Starting Price

$9

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (3,258)

Ease Of Use

4.4 (2,227)

Value For Money

4.2 (2,354)

Value For Money

4.4 (1,555)

Customer Service

4.2 (2,129)

Customer Service

4.3 (1,368)

## Visio alternatives

Visio may not suit teams seeking web access, simpler licensing, or more intuitive tools for real-time collaboration and workflow execution. Explore other options that better align with your interface preferences, feature priorities, or budget constraints.

[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting price

$59.00

Per User, Per Month

[4.7 (55)](https://www.capterra.com/p/230178/Ninety/reviews/)

Starting price

$16.00

Per User, Per Month

Highest Rated

[SketchWow](https://www.capterra.com/p/10012993/SketchWow/)

[4.9 (574)](https://www.capterra.com/p/10012993/SketchWow/reviews/)

Starting price

$39.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10012993/SketchWow/)

[Miro](https://www.capterra.com/p/128955/Miro/)

[4.7 (1,680)](https://www.capterra.com/p/128955/Miro/reviews/)

Starting price

$10.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/128955/Miro/)

[View all alternatives](https://www.capterra.com/p/201133/Visio/alternatives/)

## Who uses Visio?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Flexible flowchart design platform

96% positive reviews out of 553

Most reviewers describe flowchart creation in Visio as fast, customizable, and supported by diverse templates and shapes.

Caleb D

Autonomy Project Team Lead, 10,001+ employees.

"Being able to quickly drag/drop your flowchart boxes onto a model and connect them together makes it super easy to create a flowchart."

High cost for individuals

71% negative reviews out of 324

Most reviewers indicate pricing for Visio is prohibitive for small businesses and personal users, limiting accessibility.

Ivy S

Network Engineer, 51 - 200 employees.

"The cost of Visio is outrageous when compared to alternatives, both web-based and standalone apps. "

Versatile process visualization tool

98% positive reviews out of 341

Most reviewers indicate flow diagrams in Visio enable rapid, clear mapping of complex business processes.

Christopher P

Voice Over Actor, 1 employee.

"I like the fact that you can start with an idea from scratch and quickly build flow diagrams."

Restrictive licensing requirements

66% negative reviews out of 98

Most reviewers find licensing for Visio expensive, requiring separate purchases and complicating collaboration without shared licenses.

Emrah O

Software Developer, 1,001 - 5,000 employees.

"Microsoft Visio is a paid application, so users need to purchase a license to use the software and its a bit expensive."

Professional visual presentation aid

95% positive reviews out of 83

Most reviewers report presentations in Visio benefit from intuitive design tools that simplify sharing complex information visually.

Charles W

Director of Special Projects, 51 - 200 employees.

"I've used Visio for more than a decade and have found it to be an indispensable tool, enabling me to create professional looking visualizations which attract accolades from all who view my presentations."

Connector alignment challenges

66% negative reviews out of 91

Most reviewers report connectors in Visio are difficult to position, often misaligning or auto-routing in unintended ways.

Scott L

Network Engineer, 201 - 500 employees.

"Sometimes unless you zoom in completely, it's hard to get things looking nice and straight with the connection points. "

## Visio's interface

Visio’s interface centers around drag-and-drop design with a layout that supports detailed diagramming. Reviewers highlight its clarity and customization, though some mention friction with navigation and version control. The desktop-first setup can be limited for teams needing browser-based access.

2+

Molly Burke

Visio’s layout makes it easy to build precise diagrams. However, the lack of real-time collaboration and limited web access can slow down workflows for distributed or hybrid teams.

Ease of Use

4.2 (3,258)

4.2

Based on 3,258 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Molly Burke

Visio’s top-rated features work together to simplify how teams visualize, refine, and share complex processes. Drag-and-drop design, workflow mapping, and diagram clarity help users move from planning to presentation with fewer steps and better alignment.

Features

4.4 (3,258)

4.4

Based on 3,258 reviews

The Visio features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Diagramming

4.5 (485)

485 reviewers rated this feature

Enables structured visual communication using a wide range of templates, shapes, and connectors. It is flexible for flowcharts, org charts, and network diagrams, with strong customization and Microsoft integration.

Flowchart

4.5 (106)

106 reviewers rated this feature

Supports fast and clear process mapping with drag-and-drop tools and auto-connection features. Templates and customization options help teams visualize workflows and data flows efficiently. Familiarity with Microsoft tools aids adoption.

Workflow configuration

4.4 (251)

251 reviewers rated this feature

Helps teams visually design and optimize workflows using templates and drag-and-drop tools. Integration with SharePoint and Power Automate supports exporting and deployment. It helps identify bottlenecks and improve clarity.

Process modeling and design

4.2 (430)

430 reviewers rated this feature

Provides tools for mapping and improving business processes with customizable templates and stencils. Integration with Excel and SharePoint supports collaboration and data visualization. Reviewers note improved accuracy and communication.

Drag and drop

4.2 (604)

604 reviewers rated this feature

Speeds up diagram creation by allowing quick placement and movement of shapes and connectors. Enables improved productivity and makes the tool accessible for users of all skill levels.

Graphical workflow editor

4.2 (323)

323 reviewers rated this feature

Supports visual workflow design using templates and stencils, with customization options and support for standards like BPMN. Reviewers find it useful for client presentations and internal communication.

Cloud architectural diagrams

0 reviewers rated this feature

Supports the creation of cloud infrastructure visuals using Azure stencils and templates. Teams can map out virtual networks, storage configurations, and service dependencies to document and communicate cloud architecture clearly.

Software and database diagrams

0 reviewers rated this feature

Enables modeling of software systems and databases with UML and ERD templates. Developers and analysts can visualize system components, relationships, and workflows to support planning, documentation, and stakeholder communication.

Floor plans and office layouts

0 reviewers rated this feature

Provides tools for designing physical spaces with scaled templates and shape libraries. Facilities teams can plan office layouts, equipment placement, and space utilization with precision and share designs across departments.

AutoCAD file support

0 reviewers rated this feature

Allows import and editing of AutoCAD drawings (.DWG files), enabling users to layer Visio diagrams over architectural plans. This helps bridge technical and business teams by combining spatial data with process visuals.

All key features (68)

Define levels of authorization for access to specific files or systems

50.49% of 103 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

57.14% of 35 reviewers that rated this feature as important or highly important

Automatic update of information / software

54.29% of 35 reviewers that rated this feature as important or highly important

Allows import and editing of AutoCAD drawings (.DWG files), enabling users to layer Visio diagrams over architectural plans. This helps bridge technical and business teams by combining spatial data with process visuals.

0 reviewers rated this feature

Group collaboration to solve ideas in a productive and concentrated manner.

60.00% of 5 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

47.69% of 281 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

0% of 0 reviewers...

Supports the creation of cloud infrastructure visuals using Azure stencils and templates. Teams can map out virtual networks, storage configurations, and service dependencies to document and communicate cloud architecture clearly.

0 reviewers rated this feature

Provides a channel for team members to share media files, communicate, and work together

45.22% of 429 reviewers that rated this feature as important or highly important

A way to visually represent data where different categories of items are marked with different colors

65.96% of 47 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

48.92% of 186 reviewers that rated this feature as important or highly important

Alter the layout and content of dashboards

44.59% of 74 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

47.37% of 57 reviewers that rated this feature as important or highly important

Create labels for products that contain required information such as colors, sizes, dates, etc.

0% of 0 reviewers...

You can easily import data from Excel, Access, and other sources, and export diagrams in formats like PDF, JPEG, and PNG. Reviewers appreciate seamless integration with Microsoft products, flexible file support, and time-saving data linking for collaborative work and presentations.

52.80% of 553 reviewers that rated this feature as important or highly important

Collating information from different sources in order to create a more valuable and helpful data set.

0% of 0 reviewers...

Ability to handle large datasets

62.50% of 48 reviewers that rated this feature as important or highly important

Visio gives you the ability to turn data into clear visual diagrams, charts, and dashboards. Some reviewers find the integration with Excel, templates, and visualization tools helpful for presenting trends, tracking progress, and making complex information understandable for reports and presentations.

61.84% of 456 reviewers that rated this feature as important or highly important

Collaborate on creating a product by sharing and adjusting designs through a shared portal

72.22% of 72 reviewers that rated this feature as important or highly important

Enables structured visual communication using a wide range of templates, shapes, and connectors. It is flexible for flowcharts, org charts, and network diagrams, with strong customization and Microsoft integration.

485 reviewers rated this feature

Embed diagrams directly into documents

45.71% of 70 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

43.59% of 156 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

54.46% of 101 reviewers that rated this feature as important or highly important

Prepare preliminary versions of digital documents, technical drawings, or design mock-ups for review

0% of 0 reviewers...

With Visio’s drag-and-drop capability, you can quickly add, move, and align shapes, images, and connectors. Reviewers appreciate how intuitive and time-saving this is, noting it helps create diagrams efficiently and supports easy workflow adjustments across various templates.

58.35% of 605 reviewers that rated this feature as important or highly important

Speeds up diagram creation by allowing quick placement and movement of shapes and connectors. Enables improved productivity and makes the tool accessible for users of all skill levels.

604 reviewers rated this feature

Store photos of employees

25.00% of 32 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

20.00% of 5 reviewers that rated this feature as important or highly important

Create, save, and store files

16.67% of 6 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

50.00% of 122 reviewers that rated this feature as important or highly important

Provides tools for designing physical spaces with scaled templates and shape libraries. Facilities teams can plan office layouts, equipment placement, and space utilization with precision and share designs across departments.

0 reviewers rated this feature

Supports fast and clear process mapping with drag-and-drop tools and auto-connection features. Templates and customization options help teams visualize workflows and data flows efficiently. Familiarity with Microsoft tools aids adoption.

106 reviewers rated this feature

Automate repetitive tasks such as filling out information or creating certain types of forms

37.50% of 8 reviewers that rated this feature as important or highly important

The ability to manual sketch/create a diagram

44.83% of 58 reviewers that rated this feature as important or highly important

Supports visual workflow design using templates and stencils, with customization options and support for standards like BPMN. Reviewers find it useful for client presentations and internal communication.

323 reviewers rated this feature

Mapping model in which the network map is organized and visualized as a tree-like structure

60.71% of 56 reviewers that rated this feature as important or highly important

The creation, development, and sharing of potentially innovative new ideas

80.00% of 10 reviewers that rated this feature as important or highly important

Various components within a system including buttons, clickable icons, hover effects, and more

34.29% of 35 reviewers that rated this feature as important or highly important

Export a map or layout to share

56.47% of 85 reviewers that rated this feature as important or highly important

Diagram used to organize information in a hierarchical way to show relationships

75.00% of 20 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

31.37% of 51 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and support multiple languages

42.86% of 7 reviewers that rated this feature as important or highly important

Diagram that depicts connections among nodes in a network

0% of 0 reviewers...

Drag and drop/visual interfaces that allow non-tech users to build without writing code

22.92% of 48 reviewers that rated this feature as important or highly important

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

85.71% of 7 reviewers that rated this feature as important or highly important

Diagram that shows the structure of an organization and the relationships between parts

100.00% of 3 reviewers that rated this feature as important or highly important

Document any changes or proposed changes made to business processes or workflows

69.23% of 13 reviewers that rated this feature as important or highly important

This capability helps you visually map, design, and refine business processes. Reviewers indicate that customizable templates, easy-to-use stencils, and integration with Excel and SharePoint make process modeling flexible, collaborative, and valuable for improving workflows and documentation.

61.25% of 431 reviewers that rated this feature as important or highly important

Provides tools for mapping and improving business processes with customizable templates and stencils. Integration with Excel and SharePoint supports collaboration and data visualization. Reviewers note improved accuracy and communication.

430 reviewers rated this feature

Plan and coordinate all the resources, costs and time needed to execute assignments

0.00% of 1 reviewers that rated this feature as important or highly important

Organize and schedule projects

50.00% of 4 reviewers that rated this feature as important or highly important

Share pre-configured sets of data organized and presented in a specific manner with the organization

58.14% of 43 reviewers that rated this feature as important or highly important

Receive data and information in real time

51.16% of 43 reviewers that rated this feature as important or highly important

Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph.

68.42% of 19 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

46.09% of 256 reviewers that rated this feature as important or highly important

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

43.48% of 23 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

54.55% of 22 reviewers that rated this feature as important or highly important

Enables modeling of software systems and databases with UML and ERD templates. Developers and analysts can visualize system components, relationships, and workflows to support planning, documentation, and stakeholder communication.

0 reviewers rated this feature

Create, manage and track all task activities and progression

48.06% of 335 reviewers that rated this feature as important or highly important

Create, save, and re-purpose templates for emails, forms, etc.

54.55% of 11 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

54.49% of 156 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

36.28% of 113 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

41.10% of 73 reviewers that rated this feature as important or highly important

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

40.00% of 20 reviewers that rated this feature as important or highly important

Create, design, and visually represent processes within the software

75.00% of 16 reviewers that rated this feature as important or highly important

Helps teams visually design and optimize workflows using templates and drag-and-drop tools. Integration with SharePoint and Power Automate supports exporting and deployment. It helps identify bottlenecks and improve clarity.

251 reviewers rated this feature

Create, design and manage workflows for repetitive tasks

57.71% of 253 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Molly Burke

Visio’s top-rated features work together to simplify how teams visualize, refine, and share complex processes. Drag-and-drop design, workflow mapping, and diagram clarity help users move from planning to presentation with fewer steps and better alignment.

Features

4.4 (3,258)

4.4

Based on 3,258 reviews

## Pricing

Value for money

4.2 (2354)

Basic Visio functionality is included in Microsoft 365 commercial plans, making it convenient for existing Microsoft subscribers to access basic data visualization templates. Users who need more advanced diagrams and customizability should consider Visio Plan 1 for $5 per user per month or the enterprise-level Visio Plan 2 for $15 per user per month.

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/201133/Visio/pricing/)

Visio Plan 1

$5.00

Per User,Per Month

It includes:

-   Collaboration and sharing
-   Cross-functional Flowcharts
-   Detailed Network Diagrams
-   Software and Database Diagrams

Visio Plan 2

$15.00

Per User,Per Month

It includes:

-   Collaboration and Sharing
-   Desktop Version
-   Integrations
-   Intelligent Diagramming
-   Templates
-   User Experience

Visio Standard 2024

$309.99

Flat Rate,One Time

It includes:

-   Accessibility
-   Compliance
-   Security
-   User Expereince and Features

Visio Professional 2024

$579.99

Flat Rate,One Time

It includes:

-   Accessibility
-   Compliance
-   Intellient Diagramming
-   Security
-   Standards Support
-   Templates
-   User Expereince and Features

Value for money

4.2 (2,354)

4.2

Based on 2,354 reviews

## Integrations

Visio integrates with other Microsoft apps to support team collaboration, data analysis, presentations, and process documentation. These integrations help unify workflows across productivity, storage, and communication systems.

Popular integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Molly Burke

Senior Content Analyst

Using Visio in conjunction with other Microsoft apps like Excel, PowerPoint, and Teams helps users develop and share diagrams faster, reduce manual updates, and maintain version control across shared documents and planning workflows.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (2129)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (2,129)

4.2

Based on 2,129 reviews

## User reviews

Overall rating

4.5

Based on 3,279 reviews

Filter by rating

5(1966)

4(1137)

3(156)

2(13)

1(7)

Mentioned topic

Sorted by most recent

Brian K.

Management Consultant

Management Consulting

### "Great diagramming tool that makes you look good."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 4, 2026

Visio is a great tool that makes me look good in a short period of time. I am very often asked 'how did you make that' and 'how did you produce that so fast?'

Pros

Visio is a very powerful tool for making charts and diagrams of almost any type. Business process mapping, swimlanes, network diagrams and so on are all easy with this versatile software.

Cons

Visio feels like an older app compared to other Office tools. This shows up in the interface, not a problem, and with its aesthetic abilities - especially arrow routing which can take a lot of manual correction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Mike P.

Network Admin

Hospital & Health Care

### "Visio for the Win"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2025

I have been using Visio for about 10 years, and my experience is great. I have tried using other free or cheaper versions, it was not the same. Its like using GIMP over Photoshop.

Pros

I typical use this software is for network design, either current or for new projects. It's mostly easy to use and you are able to download the icons from most network companies.

Cons

Web version I think is the worst part. There is a limitation on what you can do and most of my current documents will not open.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DY

David Y.

Owner

Arts and Crafts

### "Process mapping made easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 18, 2025

I found this a very useful tool when working on continuous improvement projects as well as defining processes for several varying projects to keep them on track.

Pros

Once mastered, the ability to create flowcharts becomes very easy indeed. Having a degree of Project management and/or process management experience helps significantly in understanding the use of the different icons, although there are some very useful templates to help with creating your visuals.

Cons

Being a Microsoft product, you can't use this software across different platforms, which makes it limited in terms of cross-functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jonathan B.

HR and Operations Analyst

Non-Profit Organization Management

### "Visio Usage for Organizational Charts"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 17, 2025

My overall experience has been good since it has made creating organizational charts easier. I enjoy the creative side of it because I use a lot of different shapes and colors to determine the flow of the org charts.

Pros

I like that Visio gives you a large amount of creative tools that help you design flowcharts and organizational charts. I have been making a large amount of organizational charts for my organization recently, so it has been such a helpful tool.

Cons

I wish the tool looked more visually appealing and felt more accessible for certain tools. I feel like I have to keep looking through the program and learn something new every time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jesse Z.

Software Engineer

Computer Software

### "Helpful for a Variety of Business Needs. Might Take Some Time To Learn."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 2, 2025

Visio is an overall helpful resource for any business need of any organization. When adding figures, the program automatically helps you align then together to keep the diagram straight and organized. Additionally, there is no premium cost to access the wonderful features.

Pros

Visio makes it easy to create flowcharts and diagrams for a variety of purposes within any organization. You can use it to create anything from a simple organizational chart to a process map that helps your organization become more agile. There are a variety of templates available or you can create your own diagram based on your own personal needs.

Cons

The drag and drop interface is useful, but it takes sometime to learn. Additionally, when adding lines, it is sometimes hard to get them straight.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Software Architect

Computer Software

### "Visio has intuitive drag-and-drop interface"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 6, 2025

Overall, Visio is useful. The intuitive drag-and-drop interface is good, but it took some time to learn to use it.

Pros

I like the intuitive drag-and-drop interface in Visio and and ability to connect diagrams to real-time data sources

Cons

The connectors are clumsy to work with. Also, it takes a lot of effort to learn to use the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Formateur Technique

Printing

### "Création de diagrammes, organigrammes, schémas"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 4, 2025

Pros

Interface conviviale pour la création de diagrammes, organigrammes, schémas dans différents domaines à l'aide de gabarits.

Cons

On pet se perdre facilement au début. Le surcout dû au fait qu'il ne soit pas intégré à la suite Office.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Stuart P.

Product Manager

Computer Software

### "Solid diagram and process mapping tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 16, 2025

I was introduced to it a business that I was at for a short time and liked it so when I joined another startup I suggested we use it and it was the norm for 3 years.

Pros

It felt familiar after using Microsoft for many years - common menu options were where you would expect to find them and it had all the functionality you needed.

Cons

Sometimes the ability to position things in exactly the right place could become frustrating. Diagrams could get messy quite easily.

Switched from

[draw.io](https://www.capterra.com/p/166985/draw-io/)

It was more "professional" and sat in the MS ecosystem

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Mihai R.

Industrial Engineer

Automotive

### "Good app, but could be excellent "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 30, 2025

Good experience overall, but it lacks some stencils that are very important for process improvement or similar areas.

Pros

It is easy to use and it has applications for many industries and processes. Not difficult to teach others how to use it.

Cons

The online version is limited in the application. It is more difficult to create drawings in the online version.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

COURTNEY M.

CASE MANAGEMENT PROCESSOR

Health, Wellness and Fitness

### "VISIO REVIEW"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

June 16, 2025

Pros

IT IS FUN TO USE. EASY TO USE, AND IT MAKES MY JOB MUCH MORE ENJOYABLE, MICROSOFT IS AN AMAZINF BRAND

Cons

I HONESTLY CANNOT THINK OF ANYTHING THAT I DSLIKE ABOUT THIS PRODUCT. THE SOFTWARE SPEAKS FOR IT SELF

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/201133/Visio/reviews/)

## FAQs

Yes, but only through the web version. Visio for the web works on Mac through supported browsers like Safari and Chrome. There’s no native desktop app for macOS, but users can view, create, and edit diagrams online with a Visio Plan 1 or Plan 2 subscription.

Visio Plan 1 is web-only and includes basic diagramming tools. Plan 2 adds the desktop app, advanced templates, offline access, and features like BPMN diagrams, AutoCAD support, and Power Automate export.

Yes. With Visio Plan 2, users can design BPMN diagrams and export them to Power Automate to trigger actions across connected apps. This helps automate tasks like approvals, notifications, and data collection.

Yes. Visio integrates with Excel, Word, PowerPoint, SharePoint, and Power BI. These connections support data visualization, reporting, and collaborative editing across Microsoft 365 apps.

Visio for the web offers a free read-only viewer for basic diagrams. Editing and creation features require a paid subscription—either Visio Plan 1 or Plan 2.

Yes. Visio files can be viewed, edited, and commented on directly within Microsoft Teams. Users can add Visio diagrams as tabs in channels and collaborate in real time.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Visio’s own online content in August 2025, including the product's website and its social media channels.
    

## Related reading

### [4 Key Workflow Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-workflow-management-features/)

Published August 8, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/)

### [6 Top-Rated AI-Enabled Tools for Workflow Management](https://www.capterra.com/resources/top-ai-workflow-tools/)

Published January 16, 2026 by

### [5 Top-Rated IT Workflow Management Software](https://www.capterra.com/resources/top-it-workflow-management-software/)

Published December 18, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/)

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