# Compare Mailshake vs Gmail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Mailshake and Gmail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164705-202338/Mailshake-vs-Gmail

---

# Mailshake vs Gmail Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MailshakeGmail2/4 selected

[Mailshake](https://www.capterra.com/p/164705/Mailshake/)[4.6 (161)](https://www.capterra.com/p/164705/Mailshake/reviews/)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,398)](https://www.capterra.com/p/202338/Gmail/reviews/)

[## Mailshake](https://www.capterra.com/p/164705/Mailshake/)[4.6 (161)](https://www.capterra.com/p/164705/Mailshake/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [161 reviews](#user-reviews)

Positive

149

Neutral

7

Negative

5

[## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,398)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.4

Reviews Sentiment

Based on [13,398 reviews](#user-reviews)

Positive

13,168

Neutral

199

Negative

31

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 14,192 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Campaign Management

4.7

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

NA

Customizable Branding

NA

\--%Fit

Missing features

Feature ratings

Email Campaign Management

4.5

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

4.5

Customizable Branding

NA

User satisfaction

User satisfaction

4.6

User reviews[161](https://www.capterra.com/p/164705/Mailshake/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.6

User satisfaction

4.8

User reviews[13,398](https://www.capterra.com/p/202338/Gmail/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.4

Price starts from

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mailshake is for sales professionals, founders & entrepreneurs, content marketers, and anyone looking to earn leads via cold outreach.

Best for

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

## User reviews

Pros & cons

RP

Ryan P.

Owner

> "After the initial setup phase that I had had a slight degree of difficulty navigating, because it was so new to me, I was able to find the..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7026610)

VR

Verified Reviewer

marketing

> "This lack of follow-through was frustrating and materially impacted campaign timelines. When I attempted to cancel due to these issues, a..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7087602)

Sai Ganesh C.

CEO

> "It simplifies scaling personalized outreach, improves response rates, and saves time on manual tasks."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7084981)

VR

Verified Reviewer

CFO

> "This lack of bulk editing or deletion makes managing prospects less efficient for me."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7062764)

PS

Paula S.

Senior SEO Outreach Executive

> "It’s easy to use, efficient for managing outreach campaigns, and helps streamline tasks like building sequences and tracking replies. While..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7137461)

JS

John S.

Admin

> "I'm dissatisfied with Mailshake's lack of email confirmation for cancellations and the absence of emailed invoices or receipts upon billing..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___6697618)

DB

Dan B.

owner

> "Simply stated, Mailshake makes it possible for us to conduct our outreach campaign in a way that is manageable and effective."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7114238)

AK

Abiali K.

COO

> "Lags alot, the list clean feature is very bugy."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7097596)

John A.

Senior Digital Marketing Specialist

> "Setting up campaigns, adding contacts, and writing emails is simple and does not take much time."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7121914)

MV

Marco V.

CEO

> "Very few times I experienced some bugs while configurating campaigns or changing some small details once is published"

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7015071)

Sai Ganesh C.

CEO

> "Support is helpful, and the platform is reliable overall, great for teams focused on straightforward, effective cold emailing without..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7084981)

Magic F.

Magician

> "Incredible service: spotting issues on my behalf."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7116415)

YM

Yasmine M.

Business Development Representative

> "With this tool, we can automatically deliver a large number of emails with follow-ups, which is a great solution to save time and ensure..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___6688962)

JP

Joe P.

CEO

> "The upgrade CTAs everywhere are a little obnoxious, but I get they want to drive conversions."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___6828402)

KB

Kristina B.

Email Marketing Manager

> "Client support has been responsive and helpful whenever questions came up, especially around campaign limits and deliverability..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7070388)

Magic F.

Magician

> "There was a log in issue on their website."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7116415)

Jim P.

Owner

> "A great front funnel outreach tool that is continuing evolving and improving my sales process in a scalable manner."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7090950)

WF

William F.

Marketing Manager

> "Only issue was list segmentation and dealing with sending to existing lists we'd try and import. When we import a cleaned list we spent..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___6120027)

Sai Ganesh C.

CEO

> "The intuitive interface and quick setup make launching personalized cold email campaigns effortless."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7084981)

SF

Sabine F.

Principal

> "What used to take days of manual emailing now takes minutes."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7038395)

FD

Floyd D.

Director

> "Mailshake has been a reliable and effective tool for running cold email campaigns at scale."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7077608)

PM

Polina M.

Head of Customer Success

> "The date arrangement is very confusing-"

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___6815031)

John A.

Senior Digital Marketing Specialist

> "We also like how we can see the results, such as who opened the email and who replied."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7121914)

VR

Verified Reviewer

Marketing and Digital Projects

> "Some of the reporting can be a bit obtuse."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___6686755)

PS

Paula S.

Senior SEO Outreach Executive

> "It’s also reliable and efficient, which helps a lot when running multiple outreach campaigns at once."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7137461)

RS

Richard S.

CMO

> "Unhelpful error message when choosing incompatible options to set up an account - I sent suggested improvement, and hopefully they have now..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___6279862)

EC

Emilaine C.

Business Development and Sales

> "Not to mention that customer support is super fast and accessible, and they're always innovating, such as using AI within the platform to..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___6857905)

VR

Verified Reviewer

Marketing Manager

> "Recently they changed their billing from monthly to annual subscriptions and we can't use monthly mode of billing anymore."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___3776442)

DB

Dan B.

owner

> "One major reason I decided on this platform is that it’s feature-rich without being so complicated that I would have too much difficulty..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7114238)

VR

Verified Reviewer

CEO

> "So after I quickly realised the product wasn't for me I asked for a refund but they refused."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___4815476)

John A.

Senior Digital Marketing Specialist

> "It is a good tool for teams who want a simple and effective way to reach people."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7121914)

VR

Verified Reviewer

CEO

> "Just revenue grabbing and honestly not ok."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___4815476)

AP

Aran P.

Internal Benefits Campaign Manager

> "customer service some of the best i've received, the tool is good and does the job and is good value but it lacks the more flexible..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7033544)

JN

Jeremy N.

President

> "The initial setup was tricky, and the pricing structure is not particularly favorable."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___4577830)

JD

Jayne D.

Operation Director

> "Automates emails in whatever way you want and it's very easy to set up multiple campaigns and do A/B testing etc."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___6875142)

ES

Ed S.

CVO

> "Doesn't offer an agency level account and the ability to manage multiple accounts with one single login"

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___3499502)

VR

Verified Reviewer

CEO

> "Straightforward to use and strong email sequencing features and excellent email warmup services that let you warm up as many emails as you..."

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___7001266)

Cihan M.

marketing specialist

> "Not suitable for teams. When you add a team member, ıts charge you extra"

[See full review](https://www.capterra.com/p/164705/Mailshake/#Capterra___3221121)

[View Reviews](https://www.capterra.com/p/164705/Mailshake/reviews/)

VR

Verified Reviewer

Accountant

> "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272)

Enguerran M.

Fullstack Web Developer

> "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than standard folder..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

Sven S.

Director

> "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

AB

Andreja B.

Senior Platform Engineer

> "Additionally, the mobile interface is starting to feel a bit overcrowded with the forced integration of Chat and Meet at the bottom of the screen, reducing the space dedicated to reading..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677)

JPN

Jean-Pierre N.

Instructional Designer

> "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518)

Rahul W.

Student

> "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it was just a..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

Taquina D.

Managing Partner

> "Labels, filters, and the powerful search feature save me time, and the integration with Google Drive and Calendar keeps everything connected in one place."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7150017)

BY

Brian Y.

Visa Consulting Specialist

> "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a time-sensitive consular..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

BY

Brian Y.

Visa Consulting Specialist

> "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a reasonably..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

NC

Nikki C.

Permit Technician

> "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox experience."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268)

Rahul W.

Student

> "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old receipts or..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

CC

Cody C.

Warehouse Team Lead

> "Trying to delete emails can be a little difficult as when you sort by age, it sometimes only gives you a small amount of the emails for the requested dates."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069799)

MY

Melyssa Y.

Manager

> "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling professional..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

Sven S.

Director

> "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

RR

Rebecca R.

Production manager

> "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take some effort..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330)

TH

Trinity H.

Teacher

> "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621)

VP

Valentin P.

Administration Manager

> "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079)

Gina M.

Online Business Service Provider

> "another thing I don't like about gmail is if you try and send an email with a large attachment, the email does not go through, it does not get saved as a Draft, you do not receive a warning..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6867879)

AD

Aaron D.

Tech Specialist

> "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell you by..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935)

RR

Rebecca R.

Production manager

> "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330)

VR

Verified Reviewer

Sr. SDET

> "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095)

Mahendra K.

Self

> "The drawbacks of Gmails are limited, one being the spam emails and advertisements once the email spreads to a third party."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069309)

Sven S.

Director

> "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to stay on top of..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

Stephanie W.

Owner

> "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547)

MTM

Mishell Tera M.

Managing DIRECTOR

> "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email, calendar,..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726)

KB

Katie B.

Business analyst

> "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620)

AA

Ashley A.

Volunteer

> "It's best from securing my account, help me keeping my records, help me retaining my contacts, helping me to access my documentation"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7100056)

ES

Ehsan S.

Production Manager

> "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production necessitates manual..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

Crystal O.

Librarian

> "It plays nicely with sharing sheets, docs, slides, etc and organizes emails and attachments in a cohesive manner."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7063824)

SQ

Sara Q.

School Counselor

> "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644)

RJ

Rashaad J.

Junior A and R Associate

> "The search feature is one of the biggest strengths in my opinion, especially when you need to quickly find an old conversation, a contract, or a shared file from several weeks ago."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417)

RH

Ronisha H.

Entrepreneur

> "The storage is a big thing for me and here lately even when you delete a lot it still says you are running out storage forcing you to pay for more."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7048348)

JS

Jack S.

Finance Director

> "The search function is really handy even when I’m juggling conversations with several people at once, I can dig up an old brief or message within seconds."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069210)

Sven S.

Director

> "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

David V.

Lead Developer

> "Gmail provides great value for money. If you run your business through email, then Gmail is a must for customer support, mobile access, and customization options."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7073665)

VR

Verified Reviewer

Project Management

> "I don’t like that subfolders can’t be hidden, and the integration with Google Calendar reminders can be a bit unreliable."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7067092)

Patricia L.

Operations Manager

> "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378)

PT

Peiyuan T.

Engineer

> "Once an email is permanently removed from the inbox or trash folder, it cannot be restored through standard recovery methods."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052512)

VR

Verified Reviewer

CSR

> "Gmail provides excellent value, especially since the standard version is free and includes a large storage allowance shared with Google Drive and other Google services."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504)

RJ

Rashaad J.

Junior A and R Associate

> "If the organization is not very structured, notification syncing can sometimes be a bit inconsistent depending on the devices being used."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417)

Nathaniel C.

Account Executive

> "Features like Smart Compose, powerful search, labels, and filters make managing high email volume simple and efficient."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322)

VR

Verified Reviewer

Technician

> "I sometimes am unable to find certain email threads even when searching exact names found in the title of threads."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109633)

Enguerran M.

Fullstack Web Developer

> "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

JS

Johnathan S.

Database Developer

> "I faced forwarding issues many times when I wanted to filter some important mails and avoid receiving promotions in my pro email address."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047738)

VR

Verified Reviewer

CSR

> "These tools allow users to organize their inbox efficiently and tailor the email workflow to their needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504)

VR

Verified Reviewer

Head of marketing

> "What I like least is that for some reason it stopped feeding me incoming emails out of the blue, and missed an important meeting because of it. Although I reset my phone, it still not..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075000)

Sven S.

Director

> "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

AR

Andrew R.

Virtual Logistics Agent

> "Storage limitations, Synchronization delays, Spam filter accuracy, Privacy concerns."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7049575)

JH

Jeff H.

Account Executive

> "Gmail is used all day every day in my role - the overall experience has been very positive because I need to respond quickly, not lose track of conversations, and the new AI tool they built..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7071060)

MY

Melyssa Y.

Manager

> "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

Angel L.

Office Manager

> "There are never any problems with the Gmail server, and it never lets us down vs using other domain servers, it's always crashing and never has enough storage."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7056933)

MY

Melyssa Y.

Manager

> "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

SV

Sammi V.

Senior Client Manager

> "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and Meet."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781)

EK

Ernest K.

Accounting Professional, CPA candidate

> "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938)

ES

Ehsan S.

Production Manager

> "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows and..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802)

DS

Danielli S.

Architect

> "This feature streamlines the process of accessing services, eliminating the need to create and memorize additional passwords, and this integration also gives me greater confidence and..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6854511)

DC

Daniel C.

Benefits and Compliance Manager

> "I think the layout and ability to compose and edit emails is not quite as good as Outlook. "

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211)

OP

Olivia P.

Senior Technical Strategist

> "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392)

VR

Verified Reviewer

Crisis Intervention Peer Specialist

> "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502)

Nathaniel C.

Account Executive

> "Gmail offers unmatched reliability, intuitive design, and seamless integration with the broader Google Workspace ecosystem."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322)

EH

Elizabeth H.

MYSELF

> "Only con is the spam and now they have added a "promotions" folder where spam can still sneak in. "

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069844)

Montesan B.

Marketing Consultant

> "Gmail has a schedule send feature which allows me to customize my preferred time when i want my emails to be delivered."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6874651)

AP

Abdiel P.

ait

> "There isnt much i dislike about Gmail, maybe that sometimes it flags some emails as spam, but that happens in every email tool."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7050058)

RR

Richard R.

IT Support Manager

> "Feature-rich, but allows the ability to manage email sending from different devices, seamlessly and you can pick up from one device to another, custom signatures, delayed email sending is..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6837917)

AM

Anna M.

Customer Service Agent

> "It’s no longer possible to create a new Gmail account without providing a phone number for verification."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031)

SY

Salimata Y.

Officer,Financial Center Assistant Manager

> "I use Gmail as my main platform for both professional and personal emails — it’s a reliable service that offers good organization and efficient message management."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6831969)

MK

Mohammed K.

Teacher

> "the attaching big files not supported, and promotion emails are annoying and there no how to stop that."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7103433)

KS

Katie S.

Operations Manager

> "It keeps my inbox organized, makes searching fast, and works seamlessly with Google Drive and Calendar, which makes daily work much smoother."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6881663)

Swarnima G.

Software Engineer

> "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198)

RH

Renee H.

Manager

> "Its one of the main support systems to our business, we have several emails that we use daily and need to toggle between based on needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7088539)

Zach P.

Marketing Coordinator

> "This can lead to you missing important emails if you don't pay as close attention to these email subfolders."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7104646)

April V.

Loan Processor

> "The search, labels, and filtering tools save time, and it integrates seamlessly with other tools I use daily."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7070611)

JB

Juan B.

BDR

> "If you prefer a comprehensive email suite that caters to various needs or simply excel at utilizing email’s features in a highly specialized manner, then Gmail falls short."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6834950)

VW

Victoria W.

Occupational therapy assistant

> "Gmail offers multiple ways to help store and customize your email for better organization which is also helpful when trying to clear out your inbox while saving emails that are important."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658)

Charlie L.

Videographer and Editor

> "Recently, they've added an unsubscribe button up top, but I've found that not to work as well as manually doing it."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7099338)

LH

Luke H.

Financial Advisor

> "Many professional email providers condition you to manage your emails with a bodthered interface and Gmail solves this issue, freely."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7055642)

DR

Delores R.

administrative assistant

> "The least I like about Gmail is having an issue with how to view my messages while having multiple emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052776)

LH

Luke H.

Financial Advisor

> "My favorite part is definitely its capabilities to manage external emails such as Hotmail, Yahoo Mail or even enterprise email addresses."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7055642)

MH

Michael H.

President

> "My biggest problem with Gmail is the occasional sluggishness, particularly on the mobile app for me."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7070243)

[View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/)

## User interface

[Mailshake](https://www.capterra.com/p/164705/Mailshake/)

4.65 (161)

[Gmail](https://www.capterra.com/p/202338/Gmail/)

4.81 (13,398)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Mailshake

Top features

17/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/164705/Mailshake/#features)

Gmail

11/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/202338/Gmail/#features)

### Recognition

No recognitions have been awarded to Mailshake

Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Email ManagementSoftware (2026) 

### Deployment & support

Mailshake

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Gmail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Mailshake

-   By Ramp Ventures
-   Located in United States
-   Founded in 2012

Gmail

-   By Google
-   Located in United States
-   Founded in

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