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SMBs, E-Commerce sites, B2B vendors, Web design agencies, UX, Marketers, CRO specialists
Any business with a website
Is Very Easy to use and easy to understand the functionalytis. We can see everything that the clients are seeing on our sites and this is very helpful to improve the layout, the products and sales.
It´s a scam and ridiculous - they do NOT have unsubscribe button in account settings. They don´t even bother sending notifications about ending period.
It allows you to see what exactly your visitors do on your website. Smartlook has an amazing interface and powerful feature to analyze your customers' behaviour and improve your business.
If you are a European customer and don't want to be charged VAT that you cannot recover the sign up flow is very misleading. Although the VAT is offered as a credit note they refused a refund.
VERY good segmentation and ability to isolate recordings and share recordings. Easy to set up funnel tracking with custom events/URL's etc - good visualisation and linking to falloff recordings etc.
I'm responsable, from my enterprise, to adminstrate website. And Wix Platform also have some problems with Google Analytics.
In particular, I really appreciate the real-time chat that allows to improve the conversion rate for those users who are not sure to get registered on your website. Great results with little effort.
I discovered some bugs in my web-app and fixed them immediately. I also recovered some lost sales caused by bugs.
Overall my experience with accessiBe has been excellent. The ease of use and setup has been unmatched compared to any other software regarding accessibility.
Potential clients can be lost because of an inaccessible website or app. It's about doing the right thing in the long run, though.
Very easy to implement with immediate results. Thrilled that our website is now accessible to anyone and everyone with just a few lines of code.
How hard it was to actually purchase. Confusing that we had to try the trial first and then able to buy.
It is super easy to install! it is super easy to use and it has saved a lot of our customers from ADA Compliance lawsuits.
The backend is difficult to navigate and confusing.
Additionally, the wealth of information provided about ADA/WCAG proved to be helpful in explaining the needs and compliance solutions to the company.
Expensive and the interface on the implementation platform is a little confusing at times.
John C.: Hi, my name's John. I'm a marketing director. I give Smartlook five stars. And for more reviews like this, click below. Before we used Smartlook, we used other user experience software like Crazy Egg, but we found that it was quite hard to implement and quite expensive. So Smartlook came in at a much better price and also gave us the results that we needed. We chose Smartlook because it was easy to integrate. It was one click download. It sat across all of our platforms and it was enabling us to work with our customers more efficiently, by giving them data from the Smartlook system to enhance their websites. We found Smartlook really, really easy to get started with. It's just a web download. You can add some code into your website so if you get access to your backend of your websites, if you're using multiple platforms like WordPress or Shopify, it's really, really simple to use. I'd give it five out of five. For anybody who's thinking about Smartlook, I would have a look at their forward slash free URL and just trial it for free to start with, have a look at what results you're getting from it on the free version and then you won't be disappointed. You'll want to download it and get it used on all your client sites.
Andrew: Hi, my name is Andrew. I'm an SEO manager. I would give accessiBe a four out of five. For more reviews like this, click below. Prior to using accessiBe, everything was done manually, which was very time consuming. And accessiBe really made it very easy to implement accessible solutions on our website. One of the main reasons we went with accessiBe is actually because of the AI alt text generator. But we quickly realized that it actually has many other features that are incredibly useful as well. Getting started with accessiBe was incredibly easy because there really is no code change that's required on your website besides simply inserting a script code in your HTML. And then it's off from there. For any organization interested in possibly bringing on accessiBe, I would really look at what accessible features are important on your website and whether accessiBe would be able to add those features.
Smartlook
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accessiBe
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