Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
SMBs, E-Commerce sites, B2B vendors, Web design agencies, UX, Marketers, CRO specialists
Digital Agencies, eCommerce, Publishers, OTAs, and other online enterprises.
Is Very Easy to use and easy to understand the functionalytis. We can see everything that the clients are seeing on our sites and this is very helpful to improve the layout, the products and sales.
It´s a scam and ridiculous - they do NOT have unsubscribe button in account settings. They don´t even bother sending notifications about ending period.
It allows you to see what exactly your visitors do on your website. Smartlook has an amazing interface and powerful feature to analyze your customers' behaviour and improve your business.
If you are a European customer and don't want to be charged VAT that you cannot recover the sign up flow is very misleading. Although the VAT is offered as a credit note they refused a refund.
VERY good segmentation and ability to isolate recordings and share recordings. Easy to set up funnel tracking with custom events/URL's etc - good visualisation and linking to falloff recordings etc.
I'm responsable, from my enterprise, to adminstrate website. And Wix Platform also have some problems with Google Analytics.
In particular, I really appreciate the real-time chat that allows to improve the conversion rate for those users who are not sure to get registered on your website. Great results with little effort.
I discovered some bugs in my web-app and fixed them immediately. I also recovered some lost sales caused by bugs.
Amazing customer service and support. Vojtech went above and beyond to ensure my experience was great.
In addition, there are occasionally some errors in the monitoring and it is not always 100% current.
My overall experience has been fantastic. The team is extremely communicative and wants to ensure our success with the software.
It has the same issues that most of these tools have. There's no actionable intel that it gives you directly.
It makes it so easy to ensure that our development team don't have any inadvertent adverse impact on our search visibility. UX is fantastic too - shout out to whoever is responsible for that.
Updating some pages sometimes takes time. Some pages that no longer exist are not deleted.
Then I realized it gave me an opportunity to show clients changes by tracking those especially for moments when the CMS doesn't show the changes you made. Pretty awesome they just integrated with GSC.
I gives me a little bit stress to see how much SEO work I still have to do. But maybe that is because I added a lot of websites to ContentKing.
John C.: Hi, my name's John. I'm a marketing director. I give Smartlook five stars. And for more reviews like this, click below. Before we used Smartlook, we used other user experience software like Crazy Egg, but we found that it was quite hard to implement and quite expensive. So Smartlook came in at a much better price and also gave us the results that we needed. We chose Smartlook because it was easy to integrate. It was one click download. It sat across all of our platforms and it was enabling us to work with our customers more efficiently, by giving them data from the Smartlook system to enhance their websites. We found Smartlook really, really easy to get started with. It's just a web download. You can add some code into your website so if you get access to your backend of your websites, if you're using multiple platforms like WordPress or Shopify, it's really, really simple to use. I'd give it five out of five. For anybody who's thinking about Smartlook, I would have a look at their forward slash free URL and just trial it for free to start with, have a look at what results you're getting from it on the free version and then you won't be disappointed. You'll want to download it and get it used on all your client sites.
Smartlook
ContentKing
Top FeaturesContentKing
--
Products similar to those you're currently comparing:
