# Compare ROLLER vs PayPal 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ROLLER and PayPal based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/164715-207944/ROLLER-vs-PayPal --- # ROLLER vs PayPal Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ROLLERPayPal2/4 selected [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) [## ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment ME Based on [146 reviews](#user-reviews) Positive 121 Neutral 11 Negative 14 [## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting Price $0.29 Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [26,504 reviews](#user-reviews) Positive 24,908 Neutral 1,069 Negative 527 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 68%Fit Missing features Feature ratings Data Security 4.7 Online Payments 4.2 Payment Fraud Prevention 4.3 Debit/Credit Card Processing 3.0 Expense Tracking NA 100%Fit High performer Feature ratings Data Security 4.6 Online Payments 4.7 Payment Fraud Prevention 4.5 Debit/Credit Card Processing 4.5 Expense Tracking 3.9 User satisfaction User satisfaction 4.2 User reviews[146](https://www.capterra.com/p/164715/ROLLER/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.0 Customer support 4.2 User satisfaction 4.6 User reviews[26,504](https://www.capterra.com/p/207944/PayPal/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from $0.29Other, Not provided by vendor - Free version - Free trial Best for Best for ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. Best for PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## User reviews Pros & cons ME Maddison E. Events Coordinator > "The ability to identify payments linked to specific bookings and guest accounts, track spending over time, and issue refunds easily..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) DC David C. Managing Director > "It’s horrifically overpriced. Plus should have the ability like GoCardless to run membership Direct Debits in a super easy way, so as..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011169) FS Fitria S. Tourism Attraction > "The platform is stable, the schedule-based setup makes peak/off-peak ticketing straightforward, and managing parties, capacity, and..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) TJ Tish J. Manager > "After a year it deleted the membership accounts and we had to get all members to re-enlist therefore losing a good portion of our..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7112505) FS Fitria S. Tourism Attraction > "Adding Price Rule support (or an equivalent) to Legacy, plus a bit more flexibility in promo conditions and email-template..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) Alistair C. Founder CEO > "ROLLER started as a promising, well-supported solution, but the decline in customer success and the way basic tools are locked behind..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) ME Maddison E. Events Coordinator > "These tools became essential in the post-COVID environment, where managing guest bookings, capacity, and queues became more important..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) Alistair C. Founder CEO > "There are other platforms where these “premium” features are included as long as you’re using their system, which makes ROLLER’s..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) JJ Jacob J. Remote Manager > "Secure platform, simple to adopt and use, customization in product listing and party packages, reasonable payment processing rates..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) BT Brin T. Guest Services Coordinator > "The only gripe I have is debit transactions on memberships - sometimes people get visa debit confused with credit cards and this..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396) SM Shweta M. Events Coordinator > "Having bookings, guest details, and transactions in one system improves visibility and reduces manual follow-ups." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) FS Fitria S. Tourism Attraction > "Impact: Sites remaining on Legacy Checkout cannot apply the new Price Rule logic, which may lead to inconsistent promo handling..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) ME Maddison E. Events Coordinator > "With continued improvements, particularly around event management and their food and beverage systems, we can see ourselves running..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) FS Fitria S. Tourism Attraction > "The main friction is promotions: the newest Price Rule works only on Progressive Checkout, which creates inconsistency for sites that..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) KH Kimberly H. Corporate Director of Administration > "One of the standout features is its ease of use—both staff and management quickly adapted to the system with minimal training, which..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017274) MM Mike M. Owner > "The reporting is very challenging - for example, if I want to check our staff's gratuities for the night, it will show me every..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6855277) AN Amanda N. CFO > "I like the digital tickets and the ability to book events online." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) Alistair C. Founder CEO > "Customer success has basically disappeared. Where we once had responsive help, our customer success managers now often go completely..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) IM Ian M. General manager > "Makes our online bookings alot easier especially around parties and group booking, accounts are very easy to interpret and see" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016599) SM Shweta M. Events Coordinator > "Occasional system lag and delayed syncing also impact front-desk efficiency during peak hours." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) Mason Y. Sr. IT Systems Analyst > "The support team is knowledgeable and helpful, and I appreciate how ROLLER has expanded its support options over time, making it..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664) JG Jasna G. Ticketing Services Manager > "Fixed confirmation email template, inability to fully customise to a single event series or product" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6380938) AF Aleaha F. Call center manager > "I liked the fact you're able to issue gift cards virtually, the customer support is nice as well." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011350) JM Joshua M. Operations Manager > "Reporting… a lot does not make sense, and can be difficult to pull what Relevant info is needed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011215) Mason Y. Sr. IT Systems Analyst > "The team is forward-thinking, and while there are occasional growing pains as the company scales, the overall value and long-term..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664) AS Abrar S. Charitable Finance and Compliance Manager > "Gift card tracking is not accurate." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014461) CP Carrie P. General Manager > "Its easy to navigate, the side bar makes it easy to find where you wabt to go and get back to where you were, its also easy to add..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014572) AN Amanda N. CFO > "It does not calculate sales tax accurately." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) JF Jay F. Director > "The money I saved in transactions from using Stripe off set the monthly cost of Roller which came with additional benefits." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478) JP John P. director > "Promised membership would be great for our business but it doesn't work in our environment." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018694) FS Fitria S. Tourism Attraction > "I love how easy it is to organise peak and off-peak tickets—fast edits, clear schedule, consistent pricing." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) OH Oliver H. Director > "The pricing has now got to a level where we are seriously having to question if it remains value for the business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) JJ Jacob J. Remote Manager > "It is nice to have access to these tools from any device, but mobile friendliness needs to be addressed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) ME Maddison E. Events Coordinator > "This was a feature we were expecting last season, but unfortunately, it wasn’t implemented successfully." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) ME Maddison E. Events Coordinator > "Over the years of using Roller, we've seen a significant improvement in one-on-one support and account management." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) CW Cameron W. Director > "Operating a Trampoline Adventure Park, this was catastrophic to our business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) AH Alexis H. Coordinator, Tour Scheduling > "We love the flexibility it gives for our team to go in and change things as needed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014319) JJ Jacob J. Remote Manager > "Venue Manager is NOT mobile friendly." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) JF Jay F. Director > "Overall I'm very happy with Roller as its allowed us to have complete control all in one package, where as previously we used..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478) HL Heather L. Owner > "We still aren't sure how we will make it work and I think it will cost us some customers because it is hard on the check out side." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) OH Oliver H. Director > "it good but now so expensive we are reviewing our systems as we expand into new sites and products" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) TA Teresa A. General Manager > "On the backend, it is a nightmare, especially with reports." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7012716) CO Cameron O. Owner > "Its an all in one software that runs my whole business, it does everything I need it to do and its easy to use and learn for new staff" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011204) HV Haseeb V. Online Operations > "Lack of scheduling." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011271) CW Cameron W. Director > "Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) HL Heather L. Owner > "The new progressive checkout is causing us lots of stress." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) IK Ihsan K. Supervisor > "UI and accessibility makes it easier to improve standards and understand customer needs/wants" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6379912) MS Madison S. Assistant Manager > "Customer support tells us to try the "help page" or "try googling it" but we have read numerous online posts and watched several how..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015) LP Luisa P. Entrepreneurs > "Customer service is also very good, and the online checkout interface is very appealing." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227) AD Angie D. Owner > "Fee too high, can not block American express and we need to email about our problems (this is really not good for people with bad..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6375712) BT Brin T. Guest Services Coordinator > "It has been so easy to train other staff on how to use and I always direct new hires to the training videos and help articles." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396) JW Jon W. Financial Controller > "It doesn't currently integrate with Quickbooks so all entries must be bought manually into the software." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6362190) AN Amanda N. CFO > "The customer facing side of this works better than our old system. " [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) JW Jared W. District Manager > "It was a horrible transition." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016873) OH Oliver H. Director > "The ease of use of the system for both current and historic data." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) HL Heather L. Owner > "I find roller much more difficult to use that other software we have used." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) SR Shannon R. Operations Manager > "The Roller user interface and the customer support are good." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016590) HL Heather L. Owner > "It has been a mostly negative experience for myself, my team, and many of my customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) RC Reon C. VP of Strategic Planning > "Overall, ROLLER has been a reliable and effective solution for managing our operations." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7019760) HL Heather L. Owner > "I don't always feel sorry for my employees that are using it all the time." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) OH Oliver H. Director > "Managing the bookings is relatively stress free ." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) LS Lisa S. all of the above > "is can be extremely frustrating at times although I do like the simplicity of navigating it there are still a lot of kinks and errors..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165048) PM Patty M. Assistant General Manager > "Also, the training videos are a huge assistance." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015074) WH Wanwisa H. Operations > "sometimes the report was show inaccurate with the sale number and amount revenue." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6150231) LP Luisa P. Entrepreneurs > "The possibilities, usability, and customer support are truly outstanding." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227) MT Max T. Centre Manager > "The customer search system can be poor and not find customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6159030) Alistair C. Founder CEO > "Day-to-day operations are fine once everything is configured." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) JV Jennifer V. Operations Manager > "The online site can not be customized for customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6158583) EP Elisabeth P. Gift Store and Guest Services Manager and Senior Manager > "I really enjoy the easy to use nature of the POS machine and vending manager for all my staff." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018619) MH Michelle H. Front entrance staff > "Great. But sometimes the end of day money doesn’t balance through roller even though manually it is correct" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450) SB Steve B. General Manager > "Great customer service, the system is obviously built with business success in mind." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7065082) GM Greg M. director of education > "The fields on forms are not very smart." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6361740) SM Shweta M. Events Coordinator > "What I liked most about ROLLER is its all-in-one functionality." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) AC Amaiah C. Assistant General Manager > "There are many features that just seem basic to have that the software has yet to develop." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6149635) HS Heather S. Director of Operations > "The implementation is great and super helpful. " [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7140726) MH Michelle H. Front entrance staff > "It often freezes when it needs updating in the middle of the day" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450) HS Heather S. Director of Operations > "We do love how it's simple." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7140726) MS Madison S. Assistant Manager > "We were told that Roller would be 10 times easier than our previous system and that has been a total lie." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015) CW Cameron W. Director > "Easy user interface face / platform, Unbelievable personalized support, Great value." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) SF Sue F. manager > "the fees and lack of contact with a human" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6191899) [View Reviews](https://www.capterra.com/p/164715/ROLLER/reviews/) Melanie M. Coach > "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143) VR Verified Reviewer Founder and Principal > "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449) AP Ashley P. Founder, Princial Consultant > "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661) NAGESH B. Sr Transaction Processing Officer > "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) EB Emma B. Financial Controller > "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) BZ Briana Z. Art Instructor > "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632) JE JoBeth E. CEO > "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) Deepeshkumar G. Techno Functional Consultant > "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059) Sachin K. Operations Manager > "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707) Michelle C. CEO > "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833) CA Christopher A. Commercial Director > "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491) VR Verified Reviewer Software Engineer > "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Abdelrahman A. Associate Software Developer > "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211) Lucia C. Owner > "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789) MK MO K. MD > "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) RC Raul C. Electrician > "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446) KR Kyle R. Trainer > "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) VR Verified Reviewer Software Engineer > "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Rabindra K. Network Security Administrator > "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751) NO Nelson O. Systems administrator > "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834) NC Nikki C. permit technician > "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057) Aman M. Business Analyst > "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703) SP Susan P. CEO-Owner > "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) PP Piyusha P. Customer service > "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Tony U. Co-Founder CMO > "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000) Daniel L. Sales Startegist > "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405) Tracie B. Executive Director > "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Operations coordinator > "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) Ilysse R. Project Manager > "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166) VR Verified Reviewer Data Encoder > "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768) KR Kyle R. Trainer > "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) AE Amrin E. Marketing Director > "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766) NM Nicole M. Breeder > "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455) MM Mark M. Owner > "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131) YL Yasmine L. Esthetician > "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237) ET Eldho T. battery test tecnication > "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) Mai M. Managing Director > "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918) BG Blair G. CEO > "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100) SP Susan P. CEO-Owner > "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) EA Estrella A. Software Engineer > "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023) HA Heatherly A. Dance Instructor > "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119) Amber L. Owner > "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539) EB Emma B. Financial Controller > "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) VR Verified Reviewer Head of HR > "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220) AA Abdalmeged A. It engineer > "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507) Valery C. Digital Philanthropy Officer > "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151) Yuriy Y. Owner > "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) VR Verified Reviewer Teacher > "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479) LL Lois L. Office Manager > "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741) VR Verified Reviewer Operations coordinator > "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Software Engineer > "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) ET Elena T. CMO ecommerce > "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284) AC Aldophe C. Student > "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748) NAGESH B. Sr Transaction Processing Officer > "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) Jennifer H. Manager > "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902) ET Eldho T. battery test tecnication > "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) VR Verified Reviewer Founder > "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220) Alexis L. Owner > "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239) CH Charlie H. Footballer > "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012) VR Verified Reviewer Ecommerce Managaer > "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. " [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349) VR Verified Reviewer CEO > "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942) PP Piyusha P. Customer service > "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Alex M. CEO > "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532) ClJ Céline J. Social Media Manager > "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906) RR Rhonda R. Administrator > "It has too many items that it charges for, too many ways they try to take from users, and too little customer support." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187) RS Radha S. Legal Assistant > "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) VR Verified Reviewer Admin > "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777) FC Fujimory C. Founder > "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380) VR Verified Reviewer Owner > "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755) SM Steve M. Instructor > "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880) NHH Nguyen H. H. Deputy Service Manager > "The customer support response times are not consistent and the customer may not be able to get a response when needed." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565) JP John P. Transport Broker > "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423) VR Verified Reviewer Software Engineer > "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) VR Verified Reviewer Sales Lead > "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204) AA Anis A. Software developer > "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929) VR Verified Reviewer Accessories Designer > "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250) PS Peter S. Backend Developer > "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323) [View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## User interface [ROLLER](https://www.capterra.com/p/164715/ROLLER/) 4.20 (146) [PayPal](https://www.capterra.com/p/207944/PayPal/) 4.65 (26,504) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit ACH Payment Processing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important ROLLER 26/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/164715/ROLLER/#features) PayPal Top features 28/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/207944/PayPal/#features) ### Recognition No recognitions have been awarded to ROLLER PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support ROLLER Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayPal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ROLLER - By ROLLER Software - Located in Australia - Founded in 2010 PayPal - By PayPal - Located in United States - Founded in 1998 ## Popular Comparisons [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.20 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) vs [Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.73 (9,296)](https://www.capterra.com/p/222572/Venmo-/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/164715-222572/ROLLER-vs-Venmo-) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal) [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.20 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-164715/Stripe-vs-ROLLER) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $0.29 Price $0/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale) [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.20 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) vs [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,696)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/164715-170278/ROLLER-vs-Square-Payments-Processing) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $0.29 Price $38/month 4.6 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $0.29 Price $349one time 4.6 Features 3.8 4.6 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) $0.29 Price $99/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (219)](https://www.capterra.com/p/221412/authorizenet/reviews/) $0.29 Price $25/month 4.6 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/207944-221412/PayPal-vs-authorizenet) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,698)](https://www.capterra.com/p/83891/Shopify/reviews/) $0.29 Price $29/month 4.6 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-207944/Shopify-vs-PayPal) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (576)](https://www.capterra.com/p/226864/Clover/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 3.8 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/207944-226864/PayPal-vs-Clover)