# Compare ROLLER vs Swiftlane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ROLLER and Swiftlane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/164715-238723/ROLLER-vs-Swiftlane

---

# ROLLER vs Swiftlane Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ROLLERSwiftlane2/4 selected

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.6 (103)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

[## ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.1

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

ME

Based on [146 reviews](#user-reviews)

Positive

121

Neutral

11

Negative

14

[## Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.6 (103)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [103 reviews](#user-reviews)

Positive

98

Neutral

3

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 2,392 reviews from visitor management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Visitor Tracking

NA

Self Check-In/Check-Out

NA

Mobile Access

3.6

Alerts/Notifications

\--

Access Controls/Permissions

4.2

100%Fit

High performer

Feature ratings

Visitor Tracking

4.8

Self Check-In/Check-Out

4.8

Mobile Access

4.7

Alerts/Notifications

4.5

Access Controls/Permissions

4.6

User satisfaction

User satisfaction

4.2

User reviews[146](https://www.capterra.com/p/164715/ROLLER/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.0

Customer support

4.2

User satisfaction

4.6

User reviews[103](https://www.capterra.com/p/238723/Swiftlane/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks.

Best for

Multifamily residential, offices, commercial real estate, apartment buildings, and condominium associations.

## User reviews

Pros & cons

ME

Maddison E.

Events Coordinator

> "The ability to identify payments linked to specific bookings and guest accounts, track spending over time, and issue refunds easily has..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894)

DC

David C.

Managing Director

> "It’s horrifically overpriced. Plus should have the ability like GoCardless to run membership Direct Debits in a super easy way, so as if..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011169)

FS

Fitria S.

Tourism Attraction

> "The platform is stable, the schedule-based setup makes peak/off-peak ticketing straightforward, and managing parties, capacity, and..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435)

TJ

Tish J.

Manager

> "After a year it deleted the membership accounts and we had to get all members to re-enlist therefore losing a good portion of our..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7112505)

SM

Shweta M.

Events Coordinator

> "Having bookings, guest details, and transactions in one system improves visibility and reduces manual follow-ups."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686)

Alistair C.

Founder CEO

> "ROLLER started as a promising, well-supported solution, but the decline in customer success and the way basic tools are locked behind..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714)

FS

Fitria S.

Tourism Attraction

> "Adding Price Rule support (or an equivalent) to Legacy, plus a bit more flexibility in promo conditions and email-template customization,..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435)

Alistair C.

Founder CEO

> "There are other platforms where these “premium” features are included as long as you’re using their system, which makes ROLLER’s upsell..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714)

ME

Maddison E.

Events Coordinator

> "These tools became essential in the post-COVID environment, where managing guest bookings, capacity, and queues became more important..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894)

BT

Brin T.

Guest Services Coordinator

> "The only gripe I have is debit transactions on memberships - sometimes people get visa debit confused with credit cards and this..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396)

JJ

Jacob J.

Remote Manager

> "Secure platform, simple to adopt and use, customization in product listing and party packages, reasonable payment processing rates with..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215)

SM

Shweta M.

Events Coordinator

> "Occasional system lag and delayed syncing also impact front-desk efficiency during peak hours."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686)

Mason Y.

Sr. IT Systems Analyst

> "The support team is knowledgeable and helpful, and I appreciate how ROLLER has expanded its support options over time, making it easier..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664)

FS

Fitria S.

Tourism Attraction

> "Impact: Sites remaining on Legacy Checkout cannot apply the new Price Rule logic, which may lead to inconsistent promo handling across..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435)

Mason Y.

Sr. IT Systems Analyst

> "The team is forward-thinking, and while there are occasional growing pains as the company scales, the overall value and long-term..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664)

FS

Fitria S.

Tourism Attraction

> "The main friction is promotions: the newest Price Rule works only on Progressive Checkout, which creates inconsistency for sites that..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435)

ME

Maddison E.

Events Coordinator

> "With continued improvements, particularly around event management and their food and beverage systems, we can see ourselves running our..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894)

MM

Mike M.

Owner

> "The reporting is very challenging - for example, if I want to check our staff's gratuities for the night, it will show me every..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6855277)

KH

Kimberly H.

Corporate Director of Administration

> "One of the standout features is its ease of use—both staff and management quickly adapted to the system with minimal training, which..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017274)

Alistair C.

Founder CEO

> "Customer success has basically disappeared. Where we once had responsive help, our customer success managers now often go completely..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714)

AN

Amanda N.

CFO

> "I like the digital tickets and the ability to book events online."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962)

JG

Jasna G.

Ticketing Services Manager

> "Fixed confirmation email template, inability to fully customise to a single event series or product"

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6380938)

IM

Ian M.

General manager

> "Makes our online bookings alot easier especially around parties and group booking, accounts are very easy to interpret and see"

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016599)

JM

Joshua M.

Operations Manager

> "Reporting… a lot does not make sense, and can be difficult to pull what Relevant info is needed."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011215)

AF

Aleaha F.

Call center manager

> "I liked the fact you're able to issue gift cards virtually, the customer support is nice as well."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011350)

AS

Abrar S.

Charitable Finance and Compliance Manager

> "Gift card tracking is not accurate."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014461)

GO

Grainne O.

General Manager

> "Loved it to start with, i could have worked for roller I was so enthused by the system however that energy and delighted is no longer..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6373776)

AD

Angie D.

Owner

> "Fee too high, can not block American express and we need to email about our problems (this is really not good for people with bad english..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6375712)

CP

Carrie P.

General Manager

> "Its easy to navigate, the side bar makes it easy to find where you wabt to go and get back to where you were, its also easy to add..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014572)

JW

Jon W.

Financial Controller

> "It doesn't currently integrate with Quickbooks so all entries must be bought manually into the software."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6362190)

JF

Jay F.

Director

> "The money I saved in transactions from using Stripe off set the monthly cost of Roller which came with additional benefits."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478)

AN

Amanda N.

CFO

> "It does not calculate sales tax accurately."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962)

FS

Fitria S.

Tourism Attraction

> "I love how easy it is to organise peak and off-peak tickets—fast edits, clear schedule, consistent pricing."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435)

JP

John P.

director

> "Promised membership would be great for our business but it doesn't work in our environment."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018694)

JJ

Jacob J.

Remote Manager

> "It is nice to have access to these tools from any device, but mobile friendliness needs to be addressed."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215)

OH

Oliver H.

Director

> "The pricing has now got to a level where we are seriously having to question if it remains value for the business."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181)

ME

Maddison E.

Events Coordinator

> "Over the years of using Roller, we've seen a significant improvement in one-on-one support and account management."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894)

ME

Maddison E.

Events Coordinator

> "This was a feature we were expecting last season, but unfortunately, it wasn’t implemented successfully."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894)

AH

Alexis H.

Coordinator, Tour Scheduling

> "We love the flexibility it gives for our team to go in and change things as needed."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014319)

CW

Cameron W.

Director

> "Operating a Trampoline Adventure Park, this was catastrophic to our business."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790)

JF

Jay F.

Director

> "Overall I'm very happy with Roller as its allowed us to have complete control all in one package, where as previously we used multiple..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478)

JJ

Jacob J.

Remote Manager

> "Venue Manager is NOT mobile friendly."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215)

SB

Steve B.

General Manager

> "Great customer service, the system is obviously built with business success in mind."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7065082)

HL

Heather L.

Owner

> "We still aren't sure how we will make it work and I think it will cost us some customers because it is hard on the check out side."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894)

SM

Shweta M.

Events Coordinator

> "What I liked most about ROLLER is its all-in-one functionality."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686)

TA

Teresa A.

General Manager

> "On the backend, it is a nightmare, especially with reports."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7012716)

OH

Oliver H.

Director

> "it good but now so expensive we are reviewing our systems as we expand into new sites and products"

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181)

GM

Greg M.

director of education

> "The fields on forms are not very smart."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6361740)

CO

Cameron O.

Owner

> "Its an all in one software that runs my whole business, it does everything I need it to do and its easy to use and learn for new staff"

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011204)

HV

Haseeb V.

Online Operations

> "Lack of scheduling."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011271)

CW

Cameron W.

Director

> "Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing training..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790)

HL

Heather L.

Owner

> "The new progressive checkout is causing us lots of stress."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894)

IK

Ihsan K.

Supervisor

> "UI and accessibility makes it easier to improve standards and understand customer needs/wants"

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6379912)

MS

Madison S.

Assistant Manager

> "Customer support tells us to try the "help page" or "try googling it" but we have read numerous online posts and watched several how to..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015)

YE

Yechiel E.

Operating Partner

> "The cloud based functionality is one of the most helpful functions for managing our business."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6361869)

JW

Jared W.

District Manager

> "It was a horrible transition."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016873)

LP

Luisa P.

Entrepreneurs

> "Customer service is also very good, and the online checkout interface is very appealing."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227)

HL

Heather L.

Owner

> "I find roller much more difficult to use that other software we have used."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894)

BT

Brin T.

Guest Services Coordinator

> "It has been so easy to train other staff on how to use and I always direct new hires to the training videos and help articles."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396)

HL

Heather L.

Owner

> "It has been a mostly negative experience for myself, my team, and many of my customers."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894)

AN

Amanda N.

CFO

> "The customer facing side of this works better than our old system. "

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962)

HL

Heather L.

Owner

> "I don't always feel sorry for my employees that are using it all the time."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894)

OH

Oliver H.

Director

> "The ease of use of the system for both current and historic data."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181)

LS

Lisa S.

all of the above

> "is can be extremely frustrating at times although I do like the simplicity of navigating it there are still a lot of kinks and errors and..."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165048)

SR

Shannon R.

Operations Manager

> "The Roller user interface and the customer support are good."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016590)

WH

Wanwisa H.

Operations

> "sometimes the report was show inaccurate with the sale number and amount revenue."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6150231)

RC

Reon C.

VP of Strategic Planning

> "Overall, ROLLER has been a reliable and effective solution for managing our operations."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7019760)

MT

Max T.

Centre Manager

> "The customer search system can be poor and not find customers."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6159030)

OH

Oliver H.

Director

> "Managing the bookings is relatively stress free ."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181)

GH

Georgie H.

Marketing Manager

> "Not the easiest of systems to set up."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6362715)

PM

Patty M.

Assistant General Manager

> "Also, the training videos are a huge assistance."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015074)

JV

Jennifer V.

Operations Manager

> "The online site can not be customized for customers."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6158583)

LP

Luisa P.

Entrepreneurs

> "The possibilities, usability, and customer support are truly outstanding."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227)

MH

Michelle H.

Front entrance staff

> "Great. But sometimes the end of day money doesn’t balance through roller even though manually it is correct"

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450)

Alistair C.

Founder CEO

> "Day-to-day operations are fine once everything is configured."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714)

AC

Amaiah C.

Assistant General Manager

> "There are many features that just seem basic to have that the software has yet to develop."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6149635)

EP

Elisabeth P.

Gift Store and Guest Services Manager and Senior Manager

> "I really enjoy the easy to use nature of the POS machine and vending manager for all my staff."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018619)

MH

Michelle H.

Front entrance staff

> "It often freezes when it needs updating in the middle of the day"

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450)

HS

Heather S.

Director of Operations

> "The implementation is great and super helpful. "

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7140726)

MS

Madison S.

Assistant Manager

> "We were told that Roller would be 10 times easier than our previous system and that has been a total lie."

[See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015)

[View Reviews](https://www.capterra.com/p/164715/ROLLER/reviews/)

SF

Stephen F.

secretary

> "It's a game changer - no keys, being able to remotely let people in the door, having control of it from my phone."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7091495)

Orly G.

CEO

> "The system look ok and has a potential to provide good service however, a product that cannot survive more that 3 months..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7152215)

Orly G.

CEO

> "The capacity to add/remove/edit users and choose different access points is good. But nothing that other products are not..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7152215)

VR

Verified Reviewer

na

> "It can be a little buggy and the system needs to be reset (and if someone isn't inside it can be challenging). if the..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

JB

Jesus B.

Office Manager

> "I also enjoy the pin-code feature which helps these staff members who do not have a badge."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110372)

VR

Verified Reviewer

Technical Account Manager

> "We've had a few times where the system could not connect to our ground floor wifi and we had to resort to using our keys..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7121079)

DD

Darryl D.

Retired

> "Satisfactory. When the connection is there the system offers very good functionality including face recognition giving..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7118996)

DN

Dan N.

N.A

> "It just stays stuck on the Swiftlane interface, and does not allow for Face ID, the pin, or any way to get in."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7104951)

TV

Tiffany V.

Systems Engineer

> "The facial recognition capabilities of Swiftlane enable easy and contactless entry, which is especially useful if one has..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___6802640)

Orly G.

CEO

> "It took months of complaining about the constant need to re-set the system until it completely failed and then a month to..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7152215)

Dan D.

Chief of Operations

> "It aligns with where buildings and security are going—smart, integrated, and user-friendly."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7145930)

MN

Matthew N.

Not Available

> "I think that having cameras interact and collect our data is beyond a net negative to the world we live in."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110439)

LS

Lauren S.

Assoc. HR Manager

> "I also like that it sends a notification when someone uses a passcode."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7123335)

AO

Alva O.

Manager

> "There have been a few times where the product's internet connection was unstable, and the system wasn't working properly."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7155790)

Curt B.

DP

> "The app on the phone is easy to set up for face recognition, and to make small customizstions."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7096802)

AG

Amar G.

Social WOrker

> "Sometimes the phone doesn't connect to Wi-Fi, and I can't open the door with it."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7114300)

Mark H.

Property Manager

> "Ease of use and love he facial recognition. Whenever there is a new Tennant they quickly update the new info and delete..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110441)

LS

Lauren S.

Assoc. HR Manager

> "Sometimes it glitches but not often and I'm not sure if it has something to do with our wifi connection."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7123335)

JN

Junya N.

Sr. Ops

> "Easy to create/share pins with all the community members and overall works great with the front desk call out feature"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7146485)

RD

Ruth D.

Owner

> "The actually magnetized door lock on the front building door does not close or lock properly."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7102385)

EA

Elizabeth A.

I just live at the building

> "I think it would also be nice if it made the acceptance sound when he typed in his code to enter."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097590)

Jay K.

Tech Team Lead

> "Did not understand before purchase exactly what (minor) system add-ons we needed to keep working when the internet was down."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7154304)

AM

Amanda M.

AE

> "I often come home with my hands full and in a hurry and having it unlock the door for me has been so helpful."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7114914)

SNC

Sir Nelson C.

Resident

> "When the system is down, access to the building can become difficult."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7103553)

Jay K.

Tech Team Lead

> "A few disconnections and reboots when first installed but working great now."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7154304)

MW

Mell W.

Hairstylist

> "One time the screen panel went blank and we couldn't get in."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7091863)

SNC

Sir Nelson C.

Resident

> "In the two years I lived at the Barker, the system only went down twice and even then, true customer service was always..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7103553)

DD

Darryl D.

Retired

> "The ISP connection I have goes down two to three times a week."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7118996)

VR

Verified Reviewer

na

> "I am not a buyer, just a user, so I cant speak more broadly to customer support or finances, but I've found it to be really..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

VR

Verified Reviewer

na

> "I do think there is some bias in the face recognition software. "

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

Dan D.

Chief of Operations

> "It’s not gimmicky—it improves flow, security, and convenience."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7145930)

DP

Daniel P.

Attorney

> "I think some visitors, especially delivery drivers, are confused as to what to press once they're at the gate. "

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7119558)

SM

Simon M.

CEO

> "I love Swiftlane's interface, facial recognition, and the ease of administration for all users."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7080233)

KS

Kerry S.

Consultant

> "My building and the doors are historic and sometimes the lock catches. But I guess that can’t be helped."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7044531)

AJ P.

resident

> "Being able to set up a password for visitors is Handy and convenient though"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7098845)

JL

Janira L.

Student advocate

> "It didn’t happen in a lot, but it was a little bit annoying but overall not a big deal."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7090679)

AV

Azsalise V.

Dispatcher

> "I like that there is an access pin for visitors and delivery."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7111191)

VR

Verified Reviewer

na

> "I'm not sure if this is a switflane issue or a my phone issue"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097945)

RB

Randolph B.

Manager

> "I do really appreciate that their customer support reaches out before I ever know about a problem and allows me to check..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7045995)

EA

Elizabeth A.

I just live at the building

> "It kind of creeps me out, but the convenience of it is cool."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7097590)

Brian R.

GP

> "The SwiftReader makes door access a delight and more importantly admin so intuitive and easy."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7129405)

VC

Vivia C.

Operations Manager

> "Sometimes the identification function doesn't always capture my face on the first try"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___3479828)

LC

Lynice C.

Tech Support

> "Swiftlane has honestly been a game changer at our school — it’s provided an added layer of safety for both students and..."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7043823)

RP

Robin P.

Senior Analyst

> "Sometimes isn’t working and I have to generate a code to use for entering"

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___3500093)

MN

Matthew N.

Not Available

> "I like that there is a record of visitors coming in and out of the building."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___7110439)

AE

Avi E.

Owner

> "So far I have not found anything that I would recommend improvement in the software."

[See full review](https://www.capterra.com/p/238723/Swiftlane/#Capterra___3583242)

[View Reviews](https://www.capterra.com/p/238723/Swiftlane/reviews/)

## User interface

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

4.20 (146)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)

4.60 (103)

### Features

ROLLER

Top features

17/36

-   Access Controls/Permissions
-   Access Management
-   AI Copilot
-   Alerts/Notifications
-   Authentication
-   Badge Management
-   Biometric Recognition
-   Compliance Management
-   Contact Management
-   Customizable Forms
-   Digital Signature
-   Document Management
-   Email Management
-   Emergency Notification
-   Employee Directory
-   Facial Recognition
-   Generative AI
-   ID Scanning
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Parking Management
-   Photo Capture
-   Pre-Registration
-   Registration Management
-   Reporting & Statistics
-   Security Gate Access Control
-   Self Check-In/Check-Out
-   SMS Messaging
-   Third-Party Integrations
-   Time Tracking
-   User Profiles
-   Visitor Tracking
-   Watch List
-   Wireless Internet Access Control
-   Workflow Management

[See all features](https://www.capterra.com/p/164715/ROLLER/#features)

Swiftlane

15/36

-   Access Controls/Permissions
-   Access Management
-   AI Copilot
-   Alerts/Notifications
-   Authentication
-   Badge Management
-   Biometric Recognition
-   Compliance Management
-   Contact Management
-   Customizable Forms
-   Digital Signature
-   Document Management
-   Email Management
-   Emergency Notification
-   Employee Directory
-   Facial Recognition
-   Generative AI
-   ID Scanning
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Parking Management
-   Photo Capture
-   Pre-Registration
-   Registration Management
-   Reporting & Statistics
-   Security Gate Access Control
-   Self Check-In/Check-Out
-   SMS Messaging
-   Third-Party Integrations
-   Time Tracking
-   User Profiles
-   Visitor Tracking
-   Watch List
-   Wireless Internet Access Control
-   Workflow Management

[See all features](https://www.capterra.com/p/238723/Swiftlane/#features)

### Recognition

No recognitions have been awarded to ROLLER

Swiftlane is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

ROLLER

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Swiftlane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ROLLER

-   By ROLLER Software
-   Located in Australia
-   Founded in 2010

Swiftlane

-   By Swiftlane
-   Located in United States
-   Founded in 2019

## Popular Comparisons

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.20 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

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4.5

4.3

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[View full comparison](https://www.capterra.com/compare/133191-238723/The-Receptionist-for-iPad-vs-Swiftlane)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.60 (103)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

vs

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Contact vendor for pricing

Price

$49/month

4.7

Features

4.4

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/179358-238723/Visitly-vs-Swiftlane)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.60 (103)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

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Price

€300/year

4.7

Features

4.7

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/216033-238723/App-Registro-Visitatori-vs-Swiftlane)

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Price

$600/year

4.7

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/162584-238723/Sign-In-App-vs-Swiftlane)

[Swiftlane](https://www.capterra.com/p/238723/Swiftlane/)[4.60 (103)](https://www.capterra.com/p/238723/Swiftlane/reviews/)

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4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/143721-238723/Envoy-vs-Swiftlane)

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4.8

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4.7

Features

4.3

4.8

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