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DoorLoop is used by property managers and owners to simplify and automate residential, commercial, affordable housing, and community association portfolios.
Residential, commercial, HOA/condo, affordable housing, manufactured housing, self storage and mixed portfolios.
DoorLoop is very easy to use. Everything that is important to us is integrated into DoorLoop and their customer service has been fantastic to get us up and running quickly.
The lack of direct phone service when there are customer support issues. Submitted tickets to request a callback and then not getting one is very frustrating.
Great customer service and a great product. It has been essential for growing my business and streamlining processes.
My only complaint about the software is that you cannot break down expenses by each individual apartments, only by main property.
The ease of use between multiple bank accounts is a lovely feature. Tracking expenses and i love the reports we can get from a click of the button, like the rent roll.
So some of the functionality is still being developed. That being said, I have yet to make a dev request and be told "no" - DoorLoop really listens to what is needed AND tries to understand why.
Delighted to see the features and tools are highly intuative and user-friendly. Between the web interface and app, I was glad to see software that looks like it was built today vs the 1990's.
Text message tracking would allow the software to streamline the eviction court preparation process.
Excellent, we were an early adopter so we encountered some bumps in the road but the responsiveness of the Yardi staff was excellent.
I dont complain and I never write reviews but my team and I are defeated by this mess. The main driver for choosing yardi breeze was for the marketing/rent cafe/website element.
The integration with your bank account for EFT payments is great. The ability to manage your documents - leases and attach to a tenant is great.
Auto charges are not automated. Once an invoice has been rejected, it is unable to be deleted (I guess it just sits in the system until the end of time?).
I would highly recommend this product as it has all the bells and whistles you would need. It also has excellent customer service which is very important in this industry.
That there is some functionality missing. There were several features with Yardi Genesis 2 that are no longer an option.
Friendly customer service and onboarding. Once we launched the support continues and we are very pleased.
It is very disorganized. The client is given a sheet, on it are the instructions to start.
Charlie: Hi, I'm Charlie. I'm broker and owner and property manager with Front Porch Properties here in Madison, Wisconsin. We're a small boutique property management. We handle single family short-term rentals, and then smaller multifamily portfolios. We would give Doorloop five out of five stars. We used a software platform that is online right now. We just felt that that platform didn't have all the tools integrated into one space, and then we thought that was what was really missing. And so that's why we took the opportunity to meet with Doorloop and have the conversation about, "Here's what we have that is what we think is wrong, what we'd like to fix in the future, and if we grow our company, how would Doorloop grow with us?" And they seem to match all those needs. The ultimate reason we decided to go with Doorloop is because everything's in one platform, from managing tenant requests, handling applications that come in, and we can create specific ones on property, we can do all of our advertising, we can keep all of our files in one space. And I think one of the better things is from a income and reporting, to get all of our distribution and information to our ownership groups, but also, our tenants have a portal where they can use it and be very integrated to pay all their stuff online. So again, just everything seems to fit into one area, and that was really, really important to us. Onboarding Doorloop seemed to be very easy. They gave us some really nice instructions of how to pull information out of our old system, what it would look like... Basically onboarding all the information we needed for Doorloop. And then it was just some simple training. We went through their online academy, learned all of their steps, and anytime we've had any particular issues or stuff that we didn't know how to handle, they've been available to either chat with us or to jump on a call. Well, we recommend Doorloop highly to other people that are running property management companies, or if you're managing your own small portfolio of properties, we would say give Doorloop at least a chance. Look at their software, look what they're offering and see if it's right for you.
Ruby: Hello, my name is Ruby. I'm an administrative paralegal at a small firm. We're about six to eight employees, and I would rate the app about five. Previously, we were just printing reports out of an Excel spreadsheet. We didn't have an actual database system until we were able to practice on this particular database system, which helped us maintain better records. I chose Yardi Breeze because I was able to maintain accurate records. It helped me understand better the procedures on how to access client data information in order to assist them better with their needs. It was extremely simple to set up as well as user-friendly, so it was almost a walk through the park. I would recommend the program for anyone that needs organization in order to submit a large group of data into the system to keep you organized and on top of your tasks for those clients.
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DoorLoop
Top FeaturesYardi Breeze
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