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For over 25 years, we've implemented our solution globally, tailoring each setup to suit the unique needs of your venue—whether it’s a lodge, B&B, or apartment. We specialize in venues of all sizes.
FantasticStay's mission is to deliver the most powerful and user-friendly management and distribution software for owners, managers of vacation rentals and Airbnb hosts.
System is user friendly, online support is efficient, top quality, helpful, patient and super friendly.
For a first time user it is difficult to make your way around the program. Customer service can be rude at times.
What I like most about the software is that its easy to use ,straight forward and with a strong focus on substantial direct cost savings.
If items are read it sometimes the system does not add it to stock on hand.I dislike it how you put people in management positions that can not do the job.
But I prefer to work with [sensitive content hidden] as she is always so friendly and willing to help. She definitely knows what she is doing and I always feel comfortable with her.
I get very frustrated with them because they do not listen to what we want. If I call and it is 1 of them that is answering I will rather wait to speak to someone else even if it takes a day.
The biggest advantage is that we can access it from anywhere. Support has been great and there seem to be less issues.
Can be a bit confusing at times, mostly with the stock takes.
The software has good UI/UX, making it easy to use. They're adding new useful features, you can integrate many other apps and the reporting tools are very good.
If we run into a snag and we lose revenue with no access to customer support, that is not a risk we are willing to take.
This is a very nice and friendly to use software. Also the free version done what promise and the support is excellent.
There was no way to get it setup to manage state and local taxes and those that are collected by the channels and those that we have to collect ourselves. There is no detailed reporting.
It integrates will our housekeeping and payment software too which is a huge help. It's super easy to use, works well with Airbnb and Booking.com, and also offers a direct booking website.
Full of errors and with sacred functionalities. Not available to colculate an offer automatically but only manually because don't have the extra guest fee.
The team has always been great to work with from the top down. Any issues encountered have been dealt with head on by their customer service & their development teams with updates along the way.
The tax fields are missing. And they cannot be configured by listing, which is actually incompatible with the way we do business in Hawaii, since all counties have different GET levels.
Prioritize real-user-identified key features according to your needs to find your best fit.
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