Semper vs Jurny: Which is a better fit?

System is user friendly, online support is efficient, top quality, helpful, patient and super friendly.

For a first time user it is difficult to make your way around the program. Customer service can be rude at times.

What I like most about the software is that its easy to use ,straight forward and with a strong focus on substantial direct cost savings.

If items are read it sometimes the system does not add it to stock on hand.I dislike it how you put people in management positions that can not do the job.

But I prefer to work with [sensitive content hidden] as she is always so friendly and willing to help. She definitely knows what she is doing and I always feel comfortable with her.

I get very frustrated with them because they do not listen to what we want. If I call and it is 1 of them that is answering I will rather wait to speak to someone else even if it takes a day.

Makes managing properties and rentals so much easier. Nice function for housekeeping and good integration with most booking websites.

Can be a bit confusing at times, mostly with the stock takes.

My experience are very good because customer care work’s very fast and help a lot to resolve all my questions.

And the customer service is subpar. Also the integretion with the OTA is terrible I have to rewrite and acommodate property description in all of them because of syncing errors or bad code.

I just started using Jurny and so far so good, I like the idea of having all the tools I need in one place. The onboarding team has been amazing and the platform has been very easy to use.

KB is horrible with vague video guides with no audio, articles poorly written.

Great Interface and very easy to use. The support staff is second to none and really helps my business be successful.

Since they offered a discount if I pay the full year all at once, I pay for the full year for all three (My biggest mistake) that's how invested I was in this software.

One of the things I love most about Jurny is their AI virtual assistant for guest communication. It's like having a personal assistant that can help you handle all the back-and-forth with guests.

Security deposits were just complete shambles and in the entire 6 months haven't worked once. There were way too many issues to list them all but this is the worst company.