--- title: "Compare Issuetrak vs GitHub 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Issuetrak and GitHub based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/16499-129067/Issuetrak-vs-GitHub" page_type: "comparison" language: "en" --- # Issuetrak vs GitHub Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: IssuetrakGitHub2/4 selected [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)[4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) [GitHub](https://www.capterra.com/p/129067/GitHub/)[4.8 (6,206)](https://www.capterra.com/p/129067/GitHub/reviews/) [## Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)[4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) Starting Price $876.00/year Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment Based on [205 reviews](#user-reviews) Positive 191 Neutral 12 Negative 2 [## GitHub](https://www.capterra.com/p/129067/GitHub/)[4.8 (6,206)](https://www.capterra.com/p/129067/GitHub/reviews/) Starting Price $4.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [6,206 reviews](#user-reviews) Positive 6,099 Neutral 98 Negative 9 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### ManageEngine ServiceDesk Plus 4.4 (234) * * * Starting Price $16.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,092) * * * Starting Price $115.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * Highest Rated ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Freshdesk 4.5 (3,481) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 2,675 reviews from issue tracking software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings Ticket Management 4.7 Support Ticket Tracking 4.7 Prioritization 4.7 Task Management 4.5 Collaboration Tools 4.0 79%Fit Missing features Feature ratings Ticket Management 4.2 Support Ticket Tracking NA Prioritization NA Task Management 4.5 Collaboration Tools 4.6 User satisfaction User satisfaction 4.6 User reviews[205](https://www.capterra.com/p/16499/Issuetrak/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.7 User satisfaction 4.8 User reviews[6,206](https://www.capterra.com/p/129067/GitHub/reviews/) Ease of use 4.4 Functionality 4.7 Value for money 4.6 Customer support 4.3 Price starts from Price starts from $876Per User, Per Year - Free version - Free trial Price starts from $4Per User, Per Month - Free version - Free trial Best for Best for Issuetrak is used by manufacturing support, service industries, financial institutions, property managers, healthcare, education, and government agencies. Best for Development teams at startups and small businesses to Fortune 50 companies use GitHub, every step of the way. ## User reviews Pros & cons JD John D. VP > "Key strengths of Issuetrak lie in its powerful customization capabilities, allowing users to tailor everything from..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6813511) PK Patrick K. Sr Systems Administrator > "I wish the interface was a bit quicker too very noticeable when completing tasks, after checking a task off as..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802160) JH Jonas H. System Admin > "I handle all the maintenance for this product so I have open tickets now and then and Issue Trak support is one of..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802196) JC John C. RMA Manager > "So you have to roll thru whole list to find and work on a group. Once you fix the view does not pop back to where you..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802480) AB Aeuriona B. Collections data analyst > "I like that issuetrak accurately captures communications from customers and allows communications to come in via..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802140) MR Mike R. QA Manager > "Sometimes the left menu popping on or off can be annoying unless I pin it. But the pin never stays on so I have to..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802620) JB Josie B. IT Support Technician > "SSO integration was painless, love the knowledge base organization, really works well with our agency's smaller IT..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6807818) BC Brian C. IT Project Manager > "The reporting is difficult to configure, as are some of the ticket type stuff and other things aren't as configurable..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802139) NG Noah G. IT Manager > "Dawn, our implementation specialist is very knowledgeable about the tool and does a good job explaining how we can do..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6803483) CB Christopher B. Assistant Director of IT > "To keep our office locations updated, we'd have to individually update each user account, which isn't practical." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6830677) JS Joseph S. Systems Developer > "The built-in issue tracking and issue history were very useful." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802224) BC Brian C. IT Project Manager > "Its a little cumbersome to use subscribers and add others to tickets takes a lot of effort." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802139) CB Christopher B. Assistant Director of IT > "We're able to keep much better track of our work than we were when just using an email bx." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6830677) CB Christopher B. Assistant Director of IT > "We're not able to do our own user account imports." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6830677) PK Patrick K. Sr Systems Administrator > "Very versatile and can be used for many complicated work flows for many different departments." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802160) MD Matt D. Systems Administrator > "Feels like some of the settings are buried in the UI." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802176) JC John C. RMA Manager > "Reporting is excellent for pinpointing quality issues and ease." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802480) BC Brian C. IT Project Manager > "Also not as collaborative as some other tools. " [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802139) Swagat G. IT Support Technician > "Overall, I like how simple and straightforward the product is." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___7119608) ME Michael E. Systems Administrator > "Not as easy on the eyes for an app we view several hours a day." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802150) DF Daniel F. Information Technology Support Technician > "Great support with our transtion from on premise to cloud service." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802359) LA Leland A. Network Engineer > "When updating a ticket I get numerous emails with status updates...hard to keep track of" [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___4567196) BC Brian C. IT Project Manager > "The support for any issues that come up has been better than almost any support from other providers." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802139) Ep Eyüp Ö. Industrial Engineer > "I cannot make the customizations I want in the fields I have selected." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___3513318) NG Noah G. IT Manager > "Its very flexible and can be used for all kinds of solutions." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6803483) AN Alexander N. Entertainment Manager > "One annoyance is searching users, where I have to pick between active or non-active." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___3514248) JB Josie B. IT Support Technician > "A few tweaks and it could be even better!" [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6807818) RW Rachel W. Process Improvement Engineer > "It was difficult to get Active Directory/SSO working correctly during launch." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___3148290) GG Gary G. VP > "Everything has been very positive from roll-out to set-up to ongoing support." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802209) EB Erin B. Software Developer > "In our experience the report creator is not as intuitive when creating reports." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___3514268) CB Christopher B. Assistant Director of IT > "It's very customizable." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6830677) ML Megan L. VP Finance & Analytics > "Does not integrate with Financial or 3rd party software without ample time and money invested." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___2524491) SV Stephen V. Director of Technology Operations > "I did this because Issuetrak offered me greater flexibility to manage various cost centers within a single..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___4569980) ML Megan L. VP Finance & Analytics > "Does not integrate with Financial or 3rd party software without ample time and money invested." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___2524491) TA Tyler A. Director of WW Logistics > "The customer service is fantastic and \[sensitive content hidden\] does an outstanding job with customer satisfaction..." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6153858) ME Michael E. Systems Administrator > "Not as easy on the eyes for an app we view several hours a day." [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802150) KC Kris C. Sr. Configuration Specialist > "of the time the issue is resolved on the first call!" [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802505) BC Brian C. IT Project Manager > "Also not as collaborative as some other tools. " [See full review](https://www.capterra.com/p/16499/Issuetrak/#Capterra___6802139) [View Reviews](https://www.capterra.com/p/16499/Issuetrak/reviews/) VR Verified Reviewer Software Engineer > "Before using GitHub, I struggled a lot with managing different versions of my codebase, especially while working on multiple projects. But now I can track changes,..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7128267) BK Blerta K. Language Instructor > "The high learning curve renders the user-friendliness of the software rather appalling to our non-technical teaching staff, and support in relation to frustrating bugs..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7124062) LS Louis S. CTO > "As the leading platform for version control and code collaboration, it offers an unmatched ecosystem for managing code, reviewing changes, and shipping software..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7155176) RV Rakhi V. QA Lead > "managing permissions and repository settings can become confusing, especially in larger teams where access levels, branch protections, and admin controls are spread..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7136919) VR Verified Reviewer Ai Developer > "It also integrates well with tools like Visual Studio Code, which makes pushing and updating code more efficient. While there is a learning curve in understanding..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7137814) IA Ioannis A. Product Manager > "I believe this creates poor incentives for the open source community, as it brings people further apart from becoming long term contributors, as they are chasing..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7202078) Jerrid C. CEO > "It gives me a reliable place to store projects, build and share prototypes, and manage version control so I can clearly show different iterations to clients and easily..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7128813) RV Rakhi V. QA Lead > "At the same time, some parts of the interface, such as permissions and complex pull request discussions, can feel harder to manage as projects grow." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7136919) Sarav T. Senior software engineer > "Using GitHub together with Playwright helped streamline test automation workflows, maintain test scripts, and collaborate effectively with team members through PRs and..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7154248) DC Daniel C. developer > "Merge conflicts can be frustrating. When I'm working simultaneously with a teammate and they push changes, it sometimes overwrites or breaks parts of my project due to..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7153508) LS Louis S. CTO > "Pull Requests & Code Reviews: The PR workflow is intuitive and powerful — inline comments, suggested changes, required reviewers, and status checks make code reviews..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7155176) Davide I. Tech Lead > "They are usually short, but they are disruptive — when your entire workflow depends on GitHub (pushing code, running pipelines, reviewing PRs), even brief downtime..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7132792) MC Mark C. Membership Secretary, Trustee and Designer > "It has allowed two technical leads to cleanly structure, secure, and oversee multiple developer pipelines for an entire aviation heritage organisation." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7166554) VR Verified Reviewer Ai Developer > "One challenge with GitHub is that it can be difficult for beginners to understand concepts like branching, merging, and resolving conflicts." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7137814) Himanshu G. AI Engineer > "It has helped our team collaborate more effectively, maintain a reliable history of code changes, and catch issues early through automated workflows and peer reviews." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7189562) Himanshu G. AI Engineer > "Before using GitHub, managing code changes, collaboration, and release workflows across a team was more time-consuming and prone to conflicts." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7189562) DR Dave R. Manager > "The pull request workflow, repository management, and integration capabilities help maintain code quality while keeping development organized and efficient." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7182677) BR Brendan R. Workshop Manager > "Also, as projects get larger, managing repository permissions and keeping the dashboard clean can feel a bit overwhelming and time-consuming to configure properly." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7169982) Himanshu G. AI Engineer > "I also appreciate the growing AI capabilities, such as GitHub Copilot integration, which improves developer productivity by assisting with code generation and..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7189562) IP Indra P. IT Manager > "Additionally, the built-in project management features, while useful, are not as extensive or flexible as project management software, which we still use." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7176538) AM ABDUL M. Full Stack Developer > "Features such as pull requests, branches, issue tracking, and GitHub Actions help streamline development workflows." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7167298) 🧑‍💻 Owain W. .net developer > "Sometimes swapping between repos can be cumbersome. If you have multiple organisations it's not always a smooth transition between repos" [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7125818) DC Daniel C. developer > "Pull Requests are a feature I use constantly; they make code review organized and transparent, which is essential when coordinating changes across the team." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7153508) VR Verified Reviewer Software developer > "GitHub also lacks with it's customer support, as it failed providing proper assistance when it comes to complex technical issues." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7202149) VR Verified Reviewer Ai Developer > "The workflow with commits, branches, and pull requests helps keep development organized and makes it easier to work on features without affecting the main codebase." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7137814) VR Verified Reviewer Director R and D > "It's annoying that I am not able to have unlimited github actions for private repos that I pay for." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7119734) Davide I. Tech Lead > "GitHub is also the de facto standard for open source: almost every meaningful open source project lives here, and the fact that public repositories are free makes it..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7132792) HV Hrithik V. Software Engineer - Trading Systems > "Some of the admin and enterprise settings can be difficult to navigate, especially for new users." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7162857) RV Rakhi V. QA Lead > "Finally, GitHub’s integrations and automation features are very useful because they support testing, deployment, and overall project management in one place." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7136919) EA Estrella A. Software Engineer > "Finding support is slow, and native project management features like Projects feel clunky compared to Jira." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7185542) Sarav T. Senior software engineer > "Features like pull requests, issue tracking, and GitHub Actions added value to the development lifecycle and team collaboration." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7154248) EM Enguerran M. Fullstack web developer > "The notification system can become overwhelming on large projects if not carefully configured." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7136626) Davide I. Tech Lead > "What makes it truly powerful is the ecosystem: thousands of community-built, reusable actions exist for almost every use case, so you rarely have to reinvent the wheel." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7132792) BS Bonface S. Full Stack Developer > "One thing that can be a bit confusing, especially for newer team members, is the learning curve with Git commands and how branching works. While the platform itself is..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6799499) RV Rakhi V. QA Lead > "I also liked the pull request workflow, since it makes code reviews more organized and helps improve code quality before anything is merged." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7136919) VR Verified Reviewer Software Engineer > "Also, sometimes the interface can feel a bit complex for new users who are not familier with version control systems." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7104690) Junaid E. IT Manager > "What I liked most about GitHub is how seamlessly it handles version control and team collaboration with features like pull requests, code reviews, and issue tracking..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7079407) VR Verified Reviewer Software Engineer > "When​‍​‌‍​‍‌ it comes to serious conflicts during merges or the use of a CLI, learning for beginners may take a steep curve." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7081368) VR Verified Reviewer App Developer > "I like GitHub’s seamless version control and collaboration features, including pull requests, branching, and issue tracking, which streamline teamwork and code reviews." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7091967) VR Verified Reviewer Director R and D > "It's limited to a cap, which I think is a little stingy considering that I am a paying customer." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7119734) TB Tony B. Owner > "Not only is it a remote repository for tracking changes and allowing multiple people to develop in the same system, it also provides a remote offsite backup of your..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7013281) EW Evelyn W. IT Assistant > "There are too many git commands and branch rules that feel overwhelming, and settings menus hide permissions so it’s tricky to stop people pushing on main by mistake" [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6803825) IP Indra P. IT Manager > "With the rise of remote work, developers can connect in more ways than ever before and pull requests and code reviews have significantly changed the way developers..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7176538) WH William H. Mobile Marketing Account Executive > "I do not like that first structure and approvals may bewilder other team members who are not technical and I tend to take them through the fundamentals." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7069614) Sarav T. Senior software engineer > "I especially liked the seamless integration with VS Code, which made committing, reviewing, and managing code much easier directly from the editor." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7154248) VC Vinny C. Senior Software Developer > "I am unsure what the service level agreement is with GitHub but in my career as a software developer, it has gone down at least 10 times." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7051210) Himanshu G. AI Engineer > "The user interface is intuitive for everyday tasks, and features like GitHub Actions, Discussions, and Projects help keep development organized." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7189562) MC Mark C. Product Manager > "One of the drawbacks with GitHub is integrating non development team members into a workflow process." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6825477) VR Verified Reviewer Software Engineer > "As a developer, it allows me to collaborate with team members, review code and maintain structured project repositiories in one place." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7104690) Jerrid C. CEO > "The main downside of GitHub for me has been the support experience." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7128813) Ariel P. CEO > "Vast Ecosystem: The integration with almost every other dev tool (Slack, Jira, AWS) and the massive community support make troubleshooting very easy." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7138465) HT Hilary T. Head of Marketing > "Can be confusing sometimes when you are just starting, because I don’t use it often I get pull and push mixed up and overwrite changes." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6641646) Ariel P. CEO > "It allows us to automate testing and deployment without needing to manage a separate third-party server." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7138465) MG Mike G. Member of Technical Staff > "Github support is very unresponsive and when there is an outage or issue with the enterprise account it is difficult to find someone to call." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6885083) Davide I. Tech Lead > "The ability to host public and private repositories on the same platform without needing separate tools is a significant advantage." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7132792) VR Verified Reviewer CEO > "The thing I don't like about GitHub is that it is not completely safe for important codes as it is mainly an Open source." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6690060) EM Enguerran M. Fullstack web developer > "The pull request interface offers the most effective solution for conducting code reviews in the industry." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7136626) TM Terry M. Senior Analyst > "Recently GitHub enforce two factor authentication on every account which is painful" [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6541914) BR Brendan R. Workshop Manager > "It’s moved far beyond just being a place to store code; it’s a full development platform now. While it does take some time to really master everything it offers, the..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7169982) MR Morgan R. Analyst > "I will say if you are a beginner, there is a pretty steep learning curve when interacting with the UI." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6830744) MC Mark C. Membership Secretary, Trustee and Designer > "The version control is bulletproof, pull requests are intuitive, and it gives us a secure, centralised space to collaborate." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7166554) DR Daniel R. Manager > "Leaningbthe command line interface is extremy time consuming and inintuitive. " [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6780846) VR Verified Reviewer Director R and D > "It's a very convenience way to store my git repos online, and I can trust that the data will be there to stay since it is owned by Microsoft." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7119734) VcH Vojtěch H. Lead developer > "You can't self-host GitHub on your own servers." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6565260) JPN Jean-Pierre N. Instructional Designer > "GitHub offers amazing features and tools for managing software development, and it can integrate with a variety of third-party platforms." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7073672) Bipul K. Software Engineer > "The least I like about is, it cannot host large sized files." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6853176) VR Verified Reviewer Software Engineer > "The​‍​‌‍​‍‌ free tier offers a lot of value, it even allows unlimited private repositories which is just great for my individual projects." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7081368) AW Atharva W. jr strategist > "The abundance of features might initially overwhelm users, and navigating advanced functionalities like rebasing or handling large repositories could be challenging for..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6030538) IP Indra P. IT Manager > "What I also enjoy is the capacity to manage private repositories which is very important for client specific projects." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7176538) U Umut Ö. Developer > "Overall, pricing may get a little bit shady sometimes in the sense of hiding features behind enterprise plan." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6625236) VR Verified Reviewer Software Engineer > "Overall, it has saved me several hours each week that I previously spent on manual backups and resolving confusion between different code versions." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7128267) AC Andreas C. Software QA > "However, it can be a bit challenging for beginners due to its complexity." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6763550) TB Tony B. Owner > "Overall its a good system, the best source control system I've used and whenever you search online for code, its github that tends to be the place other people use to..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7013281) EF Emanuele F. developer and consultant > "I can't find anything that doesn't fit my current workflow and my team's one." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6743557) VR Verified Reviewer Data Engineer > "This version control makes coding, deployment and maintainance of repository easier for a team." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7157389) SH Spencer H. Software Developer > "GitHub is not user-friendly." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7183779) VR Verified Reviewer Software Engineer > "What I liked most about GitHub is how it simplifies version control and collaboration in a very structured way." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7138333) Fungai Nicole C. Support Worker > "It can be hard to navigate for newcomers to coding." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6775054) MC Mark C. Membership Secretary, Trustee and Designer > "GitHub has sheer reliability as a central source of coder truth, especially when you are managing a diverse mix of projects." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7166554) VR Verified Reviewer Founder, CTO > "Steep learning curve, intricate details a required to properly manage pull requests, and branching strategies could be too much for beginners." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6235857) AG Amin G. Assistant professor > "It can be accessed directly from many GUIs and be updated easily." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7184300) Przemek P. Lead, Infrastructure Specialsit > "It was difficult for me to find the options and solutions I was looking for in the interface." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6024367) Josh A. Tech > "All commonly used functions are always laid out in a very user friendly layout to allow easier navigation." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7106081) SA Shivam A. Researcher Analyst > "The theme and user interface of the platform is quite irritating. if you use it constantly, you will get bored of it." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6229606) SM Shreyash M. Manager > "Highly extensible with tons of plugins to make it more powerful" [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6845112) NS Nicolas S. IT technician > "Additionally, I found that the interface could be a bit cluttered at times, making it difficult to navigate through all the different options." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___4514045) Somadina A. Fin-Tech Lawyer > "The software provides the opportunity to download a lot of other software and that it has an interesting interface." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6283616) VR Verified Reviewer CTO > "System interface needs to be improved, the user design looks more complex than it should be." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___4073677) PT Petru T. Developer > "I also appreciate the fact that its at the forefront of AI integration which boosts individual productivity." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7161182) RA Rand A. Software engineer > "Integration with other applications (jira,Jenkins) is not super easy" [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___4514234) MC Mark C. Product Manager > "There are some good integrations but it would be great if it could work more seamlessly with Confluence and Jira, and provide additional features to help automatically..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6825477) VR Verified Reviewer Assistant Director IT > "its not very much user friendly when you integrate with other applications mainly for automations" [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___3849928) BR Brendan R. Workshop Manager > "It’s consistently reliable and integrates with almost every tool in my tech stack." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7169982) NF Nicola F. Software Engineer > "Sometimes, continuous integration and source control are not perfectly integrated, meaning that they require some manual actions that could look redundant." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___3560322) BS Bonface S. Full Stack Developer > "Over time, it’s become a central part of my workflow, and it integrates well with other tools like VS Code and Slack." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6799499) Anthony R. IT Technical Project Manager > "The only thing I dislike about GitHub is that some of their own integrations with IDEs can be difficult to use and this often means using 3rd Party plugins." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___3232891) VC Vinny C. Senior Software Developer > "Overall, GitHub is easy to use." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7051210) TS Thiri S. Software Developer > "It's not easy for me." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6459044) FV Filippo V. CTO > "It is quite easy to share stuff here." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6798285) SO Santiago O. RAMS Engineer > "At the beggin could be hard to start using this tool." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___4249805) CH Cliff H. Translator > "I'm using github from 2019 until now and I don't have any difficulties when using it" [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6455566) Cristian Jair R. Shopman > "It's a little hard to start using it." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___4207361) FF Firdaouss F. student > "It made our work much easier." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___6282208) AN Archit N. Data Science Intern > "Things get little difficult to find most of the times." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___3206212) Jerrid C. CEO > "It gives me a reliable place to store projects, build and share prototypes, and manage version control so I can clearly show different iterations to clients and easily..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7128813) BK Blerta K. Language Instructor > "The high learning curve renders the user-friendliness of the software rather appalling to our non-technical teaching staff, and support in relation to frustrating bugs..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7124062) Davide I. Tech Lead > "GitHub is also the de facto standard for open source: almost every meaningful open source project lives here, and the fact that public repositories are free makes it..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7132792) IA Ioannis A. Product Manager > "I believe this creates poor incentives for the open source community, as it brings people further apart from becoming long term contributors, as they are chasing..." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7202078) Davide I. Tech Lead > "What makes it truly powerful is the ecosystem: thousands of community-built, reusable actions exist for almost every use case, so you rarely have to reinvent the wheel." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7132792) VR Verified Reviewer Software developer > "GitHub also lacks with it's customer support, as it failed providing proper assistance when it comes to complex technical issues." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7202149) Ariel P. CEO > "Vast Ecosystem: The integration with almost every other dev tool (Slack, Jira, AWS) and the massive community support make troubleshooting very easy." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7138465) Jerrid C. CEO > "The main downside of GitHub for me has been the support experience." [See full review](https://www.capterra.com/p/129067/GitHub/#Capterra___7128813) [View Reviews](https://www.capterra.com/p/129067/GitHub/reviews/) ## User interface [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/) 4.56 (205) [GitHub](https://www.capterra.com/p/129067/GitHub/) 4.76 (6,206) ### Features Issuetrak Top features 45/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Assignment Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Configurable Workflow - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard - Drag & Drop - Email Management - Generative AI - Help Desk Management - Issue Auditing - Issue Management - Issue Scheduling - Issue Tracking - Knowledge Base Management - Monitoring - Multi-Channel Communication - Prioritization - Projections - Project Management - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Recurring Issues - Reporting & Statistics - Role-Based Permissions - Rules-Based Workflow - Self Service Portal - Service Level Agreement (SLA) Management - SSL Security - Support Ticket Management - Support Ticket Tracking - Surveys & Feedback - Tagging - Task Management - Task Progress Tracking - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/16499/Issuetrak/#features) GitHub 16/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Assignment Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Configurable Workflow - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard - Drag & Drop - Email Management - Generative AI - Help Desk Management - Issue Auditing - Issue Management - Issue Scheduling - Issue Tracking - Knowledge Base Management - Monitoring - Multi-Channel Communication - Prioritization - Projections - Project Management - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Recurring Issues - Reporting & Statistics - Role-Based Permissions - Rules-Based Workflow - Self Service Portal - Service Level Agreement (SLA) Management - SSL Security - Support Ticket Management - Support Ticket Tracking - Surveys & Feedback - Tagging - Task Management - Task Progress Tracking - Third-Party Integrations - Ticket Management [See all features](https://www.capterra.com/p/129067/GitHub/#features) ### Recognition Issuetrak is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to GitHub ### Deployment & support Issuetrak Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos GitHub Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Issuetrak - By Issuetrak - Located in United States - Founded in 1992 GitHub - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)[4.56 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) $876/year Price $7.91/month 4.4 Features 4.4 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/16499-19319/Issuetrak-vs-JIRA) [GitHub](https://www.capterra.com/p/129067/GitHub/)[4.76 (6,206)](https://www.capterra.com/p/129067/GitHub/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) $4/month Price $7.91/month 4.7 Features 4.4 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-129067/JIRA-vs-GitHub) [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)[4.56 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.46 (778)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) $876/year Price $20/month 4.4 Features 4.5 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/16499-227102/Issuetrak-vs-JIRA-Service-Management) [GitHub](https://www.capterra.com/p/129067/GitHub/)[4.76 (6,206)](https://www.capterra.com/p/129067/GitHub/reviews/) vs [Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/)[4.62 (3,016)](https://www.capterra.com/p/80230/microsoft-visual-studio/reviews/) $4/month Price $499.92/month 4.7 Features 4.6 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/80230-129067/microsoft-visual-studio-vs-GitHub) [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)[4.56 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $876/year Price $19/month 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/16499-124981/Issuetrak-vs-Freshdesk) [GitHub](https://www.capterra.com/p/129067/GitHub/)[4.76 (6,206)](https://www.capterra.com/p/129067/GitHub/reviews/) vs [GitLab](https://www.capterra.com/p/159806/GitLab/)[4.60 (1,226)](https://www.capterra.com/p/159806/GitLab/reviews/) $4/month Price $29/month 4.7 Features 4.6 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129067-159806/GitHub-vs-GitLab) [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)[4.56 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $876/year Price $15/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/16499-102188/Issuetrak-vs-LiveAgent) [GitHub](https://www.capterra.com/p/129067/GitHub/)[4.76 (6,206)](https://www.capterra.com/p/129067/GitHub/reviews/) vs [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[4.56 (1,350)](https://www.capterra.com/p/233341/Bitbucket/reviews/) $4/month Price $3.3/month 4.7 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129067-233341/GitHub-vs-Bitbucket) [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)[4.56 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) $876/year Price $115/month 4.4 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/16499-164283/Issuetrak-vs-Zendesk) [GitHub](https://www.capterra.com/p/129067/GitHub/)[4.76 (6,206)](https://www.capterra.com/p/129067/GitHub/reviews/) vs [Airtable](https://www.capterra.com/p/146652/Airtable/)[4.65 (2,244)](https://www.capterra.com/p/146652/Airtable/reviews/) $4/month Price $20/month 4.7 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129067-146652/GitHub-vs-Airtable) [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)[4.56 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) vs [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[4.51 (2,216)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) $876/year Price $20/month 4.4 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/16499-169505/Issuetrak-vs-Zoho-Desk) [GitHub](https://www.capterra.com/p/129067/GitHub/)[4.76 (6,206)](https://www.capterra.com/p/129067/GitHub/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) $4/month Price $10/month 4.7 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-129067/Wrike-vs-GitHub)