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Issuetrak vs CloudBlue PSA: Which is a better fit?

Updated on May 26th, 2024
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Summary
Key features rated by users
Features selected based on 14,222 reviews from CRM users.
% Fit
Missing features
Not enough reviews
Feature ratings
Data Security
NA
Contact Management
4.0
Lead Management
NA
Sales Pipeline Management
NA
Reminders
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Data Security
NA
Contact Management
4.0
Lead Management
--
Sales Pipeline Management
--
Reminders
--
User satisfaction
4.6
User reviews188
Ease of use
4.4
Functionality
4.4
Value for money
4.6
Customer support
4.7
4.5
User reviews23
Ease of use
4.3
Functionality
4.4
Value for money
4.3
Customer support
4.6
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Issuetrak solves problems whether you're a team of 100 or just one. Perfect for IT, customer service, HR, manufacturing, government, finance, education, transportation, healthcare, and more.

IT services and consulting companies, MSPs and ISVs with complex billing models looking for a consolidated system to automate business process, improving efficiency, accuracy and visibility.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
16499
5 screenshots
173305
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Issuetrak

17/37
  • Calendar Management
  • Campaign Management
  • Customer Journey Mapping
  • Data Security
  • Drag & Drop
  • Email Marketing
  • Forecasting
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Scoring
  • Marketing Automation
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Territory Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Templates
  • Interaction Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Reporting/Analytics
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

CloudBlue PSA

Top Features
32/37
Show CRM Software Features +
Issuetrak
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CloudBlue PSA
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Issuetrak
  • By Issuetrak
  • Located in United States
  • Founded in 1992
CloudBlue PSA
  • By Ingram Micro
  • Located in United States
  • Founded in 2006
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