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KUKUI creates online marketing solutions for auto repair shop owners who want to take their business to the next level.
Automotive Repair Shops, Dealerships, Tire Shops, Automotive Aftermarket, B2B, E-Commerce, Auto Parts,
It is easy to use, has great graphs and charts full of helpful information, and the staff is very friendly and attentive.
Customers cannot identify that they want to unsubscribe just to notifications about a specific car, so they loose all notifications/reminders.
The simplicity of how it is laid out and the help dropdowns are very straightforward. Customer support has always been top notch and so responsive to all my requests and cries for help.
I pay for a service to be done by professionals, because I am am not in this field. But I expect more than what I am getting.
The product is continually improving and going in the right direction. Our marketer is great and provides good feedback and helps analyze reports on a regular basis.
No person drives under these conditions to change oil at 10k miles.
Call recording makes it easy to find out if managers are doing and answering calls as trained. Email marketing is great to have service reminders, thank you's, and recommended services go out.
The dashboard is a little difficult to navigate, but operable.
It has been a game changer in locating quality parts for a fair price and allows us to provide better service and quality to our customers without sacrificing efficiency.
AND that now Parts Tech is pretty much a vessel to open SpeedDial and Rowerdink up in their own stand alone windows to place orders. This makes PartsTech damn near useless.
What I like the most is the ability to look up one part and see prices from all of my top vendors. I also love that the part numbers and prices transfer to the invoice seamlessly.
Now update after update it gets worse and worse. IDK if its our sources just don't utilize it effectively or if PartsTech is just circling the drain.
The program is very user friendly and has good notes as to when certain parts are needed for certain options for vehicle.
We hear they are looking at a labor guide (motor) which is arguably the WORST labor guide to use.
I love that I can look up the same part on 5 different platforms and it works flawlessly.
Need to go back and add to quantity line. Very annoying when you didn't catch it and only ordered some of the parts the first purchase order.
Kukui
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Kukui
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PartsTech
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