# Compare Zipwhip vs Sakari 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zipwhip and Sakari based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/165106-176870/Zipwhip-vs-Sakari

---

# Zipwhip vs Sakari Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZipwhipSakari2/4 selected

[Zipwhip](https://www.capterra.com/p/165106/Zipwhip/)[4.6 (119)](https://www.capterra.com/p/165106/Zipwhip/reviews/)

[Sakari](https://www.capterra.com/p/176870/Sakari/)[4.5 (101)](https://www.capterra.com/p/176870/Sakari/reviews/)

[## Zipwhip](https://www.capterra.com/p/165106/Zipwhip/)[4.6 (119)](https://www.capterra.com/p/165106/Zipwhip/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.8

Customer Service

4.2

Reviews Sentiment

KH

KM

Based on [119 reviews](#user-reviews)

Positive

111

Neutral

6

Negative

2

[## Sakari](https://www.capterra.com/p/176870/Sakari/)[4.5 (101)](https://www.capterra.com/p/176870/Sakari/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

HJ

GV

VN

Based on [101 reviews](#user-reviews)

Positive

93

Neutral

4

Negative

4

## Not a match? Find software alternatives tailored to your priorities.

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### ClickSend

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Starting Price

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Usage Based

Free Trial

Free Version

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User rating

84%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

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Starting Price

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Usage Based,Per Month

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User rating

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of reviewers  
rated it above 4 stars

* * *

### Twilio

4.4 (505)

* * *

Starting Price

$0.01

Usage Based

Free Trial

Free Version

* * *

User rating

88%

of reviewers  
rated it above 4 stars

* * *

### EZ Texting

4.5 (273)

* * *

Starting Price

$25.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

88%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,566 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

SMS Messaging

NA

Mass Texting

4.3

Campaign Scheduling

NA

Message Personalization

4.5

Scheduled Messaging

4.3

57%Fit

Not enough reviews

Feature ratings

SMS Messaging

2.7

Mass Texting

2.8

Campaign Scheduling

\--

Message Personalization

2.7

Scheduled Messaging

3.0

User satisfaction

User satisfaction

4.6

User reviews[119](https://www.capterra.com/p/165106/Zipwhip/reviews/)

Ease of use

4.8

Functionality

4.4

Value for money

4.5

Customer support

4.2

User satisfaction

4.5

User reviews[101](https://www.capterra.com/p/176870/Sakari/reviews/)

Ease of use

4.5

Functionality

4.2

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$19Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$25Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Small Businesses, Mid-Market, Enterprise,

Best for

Sakari is used by marketing teams, sales professionals, customer service departments, eCommerce businesses, consumer packaged goods companies, and multi-channel marketers.

## User reviews

Pros & cons

KH

Kari H.

Veterinary Technician

> "Texting simplifies call backs for clients and eliminates a lot of confusion with instructions since..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4955876)

BR

Betsania R.

MANAGER

> "I would say what we least liked about Zipwhip it was they didn't particularly didn't have focus on..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6537798)

KM

Katrina M.

staffing specialist

> "I LOVED that you can filter by who last replied to the text"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6587610)

CR

Christian R.

Inside Sales Manager

> "Did not like the fact that phone numbers would be entered automatically by the software,..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6090723)

KM

Katrina M.

staffing specialist

> "I really enjoyed using ZipWhip during the time my company partnered with them"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6587610)

MM

Maria M.

Paralegal

> "The cons are that the system is no longer in service. If i was still in service we would still be..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6195242)

VW

Victor W.

Broker owner

> "We were happy with the performance and pricing."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6500761)

SH

Sierra H.

OPERATIONS

> "Even though product is obsolete and we were forced to switch, canceling the subscription was..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3720387)

SM

Stephanie M.

Patient Care Coordinator

> "The ease of use is great and bulk messaging was a lifesaver for winter storms etc. when all of our..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6241746)

Lauren R.

Marketing & Sales Support Assistant

> "Sometimes we would have glitches where a notification would fail to make a sound on an agent's..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4141167)

MA

Michael A.

Service Advisor

> "When is was operational, Zipwhip did a good job of allowing us to communicate with our customers."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6004456)

BO

Bailey O.

Floor Manager

> "It was nearly impossible to get support to help with this issue."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___5071548)

SA

Steph A.

office manager

> "the web extension, ease of use, cost effective"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6681561)

RJ

Renee J.

Legal Assistant

> "Texting multiple people wasn't an option and you couldn't schedule a text to go out either."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4495842)

SA

Steph A.

office manager

> "zipwhip was easy, cost effective and convenient"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6681561)

Lauren R.

Marketing & Sales Support Assistant

> "This slowed our response time to our customers when this happened."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4141167)

JM

Joanne M.

Employment Specialist

> "It was very easy to use with no unexpected additional fees"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6406803)

EB

Elizabeth B.

Business Office Manager

> "Cannot schedule contests/ replies to be sent in the future."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4477556)

BR

Betsania R.

MANAGER

> "ZipWhip was very easy to use, setup was very easy as well."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6537798)

JS

Julie S.

manager

> "I can see why the default is that it doesn't, but sometimes we need to text multiple members of a..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3494139)

CW

Cody W.

Internet Sales Manager

> "It rarely experienced technical issues and if it did, the communication from the company was very..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6176698)

SN

Swaleen N.

Sales Manager

> "I would advise anyone looking into SMS service not to use Zipwip."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3520668)

ED

Erin D.

Patient Care Coordinator

> "Zipwhip offered straight-forward communication solutions at an affordable cost"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6109691)

JF

Julia F.

Executive Assistant

> "They aren't offering what we need for our office any longer. "

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3575892)

BM

Brittany M.

Recruiter

> "I thoroughly enjoyed using ZipWhip, I just wish they had a few more features."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6283847)

SN

Swaleen N.

Sales Manager

> "I was overcharged by $600 dollars and plus."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3520668)

AM

Atendi M.

IT Manager

> "I like the automated messaging and response"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6160589)

JB

Jessey B.

Customer Relations Manager

> "Sometimes the system will glitch where it says I have an unread text but they have all been read."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___2318440)

CG

Christina G.

Market Manager

> "Customer support responds super fast (via email)"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6057535)

CS

Cody S.

Production Director

> "The only thing that is a little annoying is the fact that if you block someone - it does not alert..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___2540855)

CW

Cody W.

Internet Sales Manager

> "Overall it was a decent value for the money we paid monthly for the service."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6176698)

SN

Swaleen N.

Sales Manager

> "What I did not like about this company was the management."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3520668)

[View Reviews](https://www.capterra.com/p/165106/Zipwhip/reviews/)

HJ

Harrison J.

Director

> "The best things about sakari are the personalized the personalized tokens for their names and the dozens of templates we've been able to make to fire off a response to..."

[See full review](https://www.capterra.com/p/176870/Sakari/#Capterra___3813832)

JB

James B.

President

> "I did a Zoom meeting to get the exact changes I should make on my privacy policy and it failed because the Sakari reps are clueless about what need to be done for..."

[See full review](https://www.capterra.com/p/176870/Sakari/#Capterra___6594501)

GV

Gaspard V.

Inside Sales Representative

> "Quick to set up and seamless with Hubspot."

[See full review](https://www.capterra.com/p/176870/Sakari/#Capterra___4815526)

LA

Lyndon A.

Founder

> "There's also no way for you to get rid of the STOP message at the end of your SMS which diminishes the response rate TREMENDOUSLY!"

[See full review](https://www.capterra.com/p/176870/Sakari/#Capterra___3823378)

[View Reviews](https://www.capterra.com/p/176870/Sakari/reviews/)

## User interface

No images or videos  
provided by vendor

[Sakari](https://www.capterra.com/p/176870/Sakari/)

4.50 (101)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Zipwhip

8/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/165106/Zipwhip/#features)

Sakari

Top features

24/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/176870/Sakari/#features)

### Recognition

Zipwhip is recognized as a top-rated tool in 2 Capterra Shortlist reports

Sakari is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Zipwhip

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sakari

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zipwhip

-   By Twilio
-   Located in United States
-   Founded in 2008

Sakari

-   By Sakari
-   Located in United States
-   Founded in 2017

## Popular Comparisons

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[Sakari](https://www.capterra.com/p/176870/Sakari/)[4.50 (101)](https://www.capterra.com/p/176870/Sakari/reviews/)

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