# Compare Zipwhip vs Emotive 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zipwhip and Emotive based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/165106-202425/Zipwhip-vs-Emotive

---

# Zipwhip vs Emotive Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZipwhipEmotive2/4 selected

[Zipwhip](https://www.capterra.com/p/165106/Zipwhip/)[4.6 (119)](https://www.capterra.com/p/165106/Zipwhip/reviews/)

[Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

[## Zipwhip](https://www.capterra.com/p/165106/Zipwhip/)[4.6 (119)](https://www.capterra.com/p/165106/Zipwhip/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.8

Customer Service

4.2

Reviews Sentiment

KH

KM

Based on [119 reviews](#user-reviews)

Positive

111

Neutral

6

Negative

2

[## Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

90

Neutral

3

Negative

13

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,566 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

SMS Messaging

NA

Mass Texting

4.3

Campaign Scheduling

NA

Message Personalization

4.5

Scheduled Messaging

4.3

70%Fit

Missing features

Feature ratings

SMS Messaging

4.7

Mass Texting

4.0

Campaign Scheduling

NA

Message Personalization

4.3

Scheduled Messaging

4.3

User satisfaction

User satisfaction

4.6

User reviews[119](https://www.capterra.com/p/165106/Zipwhip/reviews/)

Ease of use

4.8

Functionality

4.4

Value for money

4.5

Customer support

4.2

User satisfaction

4.3

User reviews[106](https://www.capterra.com/p/202425/Emotive/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

$19Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small Businesses, Mid-Market, Enterprise,

Best for

Ecommerce brands, digital marketers, Shopify/BigCommerce/Magento stores, SMS marketing managers.

## User reviews

Pros & cons

KH

Kari H.

Veterinary Technician

> "Texting simplifies call backs for clients and eliminates a lot of confusion with instructions since..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4955876)

BR

Betsania R.

MANAGER

> "I would say what we least liked about Zipwhip it was they didn't particularly didn't have focus on..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6537798)

KM

Katrina M.

staffing specialist

> "I LOVED that you can filter by who last replied to the text"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6587610)

CR

Christian R.

Inside Sales Manager

> "Did not like the fact that phone numbers would be entered automatically by the software,..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6090723)

KM

Katrina M.

staffing specialist

> "I really enjoyed using ZipWhip during the time my company partnered with them"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6587610)

MM

Maria M.

Paralegal

> "The cons are that the system is no longer in service. If i was still in service we would still be..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6195242)

VW

Victor W.

Broker owner

> "We were happy with the performance and pricing."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6500761)

SH

Sierra H.

OPERATIONS

> "Even though product is obsolete and we were forced to switch, canceling the subscription was..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3720387)

SM

Stephanie M.

Patient Care Coordinator

> "The ease of use is great and bulk messaging was a lifesaver for winter storms etc. when all of our..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6241746)

Lauren R.

Marketing & Sales Support Assistant

> "Sometimes we would have glitches where a notification would fail to make a sound on an agent's..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4141167)

MA

Michael A.

Service Advisor

> "When is was operational, Zipwhip did a good job of allowing us to communicate with our customers."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6004456)

BO

Bailey O.

Floor Manager

> "It was nearly impossible to get support to help with this issue."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___5071548)

SA

Steph A.

office manager

> "the web extension, ease of use, cost effective"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6681561)

RJ

Renee J.

Legal Assistant

> "Texting multiple people wasn't an option and you couldn't schedule a text to go out either."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4495842)

SA

Steph A.

office manager

> "zipwhip was easy, cost effective and convenient"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6681561)

Lauren R.

Marketing & Sales Support Assistant

> "This slowed our response time to our customers when this happened."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4141167)

JM

Joanne M.

Employment Specialist

> "It was very easy to use with no unexpected additional fees"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6406803)

EB

Elizabeth B.

Business Office Manager

> "Cannot schedule contests/ replies to be sent in the future."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___4477556)

BR

Betsania R.

MANAGER

> "ZipWhip was very easy to use, setup was very easy as well."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6537798)

JS

Julie S.

manager

> "I can see why the default is that it doesn't, but sometimes we need to text multiple members of a..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3494139)

CW

Cody W.

Internet Sales Manager

> "It rarely experienced technical issues and if it did, the communication from the company was very..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6176698)

SN

Swaleen N.

Sales Manager

> "I would advise anyone looking into SMS service not to use Zipwip."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3520668)

ED

Erin D.

Patient Care Coordinator

> "Zipwhip offered straight-forward communication solutions at an affordable cost"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6109691)

JF

Julia F.

Executive Assistant

> "They aren't offering what we need for our office any longer. "

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3575892)

BM

Brittany M.

Recruiter

> "I thoroughly enjoyed using ZipWhip, I just wish they had a few more features."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6283847)

SN

Swaleen N.

Sales Manager

> "I was overcharged by $600 dollars and plus."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3520668)

AM

Atendi M.

IT Manager

> "I like the automated messaging and response"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6160589)

JB

Jessey B.

Customer Relations Manager

> "Sometimes the system will glitch where it says I have an unread text but they have all been read."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___2318440)

CG

Christina G.

Market Manager

> "Customer support responds super fast (via email)"

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6057535)

CS

Cody S.

Production Director

> "The only thing that is a little annoying is the fact that if you block someone - it does not alert..."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___2540855)

CW

Cody W.

Internet Sales Manager

> "Overall it was a decent value for the money we paid monthly for the service."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___6176698)

SN

Swaleen N.

Sales Manager

> "What I did not like about this company was the management."

[See full review](https://www.capterra.com/p/165106/Zipwhip/#Capterra___3520668)

[View Reviews](https://www.capterra.com/p/165106/Zipwhip/reviews/)

TL

Trevor L.

VP of Business Operations and Strategy

> "They have an incredible integration with Shopify that allows us to seamlessly collect leads from popups and push them..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

LL

Leonard L.

Employee

> "They charged me for a bunch of unsent SMS campaigns - I lost thousands of revenue from their ability to not deliver on..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___6110400)

TA

Trevor A.

Owner

> "Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

DR

Derek R.

Marketing Director

> "On the Attribution side it would sometimes take weeks to get responses to questions. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430950)

MU

Megan U.

Owner

> "She is so good at capturing the voice and brand of glō as well as checking in to see if I need her to create broadcasts."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925)

VV

Victoria V.

CEO

> "This is my biggest drawback,the ability to segment customers that HAVEN'T made a purchase in a time period is..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

NA

Natalie A.

Founder

> "As the founder of a growing e-commerce brand, I have been looking for the right partner to grow my SMS subscriber list..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6407013)

AF

Amry F.

CMO

> "This is because we have a high-cost product, so browse abandonment emails don't work as well as abandoned..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

ME

Megan E.

Director of Marketplace Operations

> "Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6429031)

LH

Liz H.

Owner

> "We are obligated to buy out the full contract or keep using this stupid and expensive service. When they schedule you..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

HR

Heather R.

Director of Marketing

> "The team at Emotive give an efficient and personalized touch that helps my company reach our customers in a powerful way..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6342523)

FD

Fausto D.

Brand Manager

> "It lacks a mobile app."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6261766)

LM

Laura M.

Strategy Director

> "Replying to conversations is streamlined and I can get through it quickly while still servicing the customer with a..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

EL

Ermias L.

Founder

> "They left the part where there is a $500 minimum out of the contract (but still billed my payment method for it despite..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891)

CP

Christopher P.

Director of Marketing

> "We are a large company that sends over 100 SMS message a month, and have always had great results."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

MM

Marco M.

CEO

> "In addition to the problems above, Emotive stores our payment information without our authorization."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3815961)

MU

Megan U.

Owner

> "ROI is high, easy to use, great support and when my business is in high season, \[sensitive content hidden\] (my assigned..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925)

NS

Nick S.

Founder

> "Again, this one is borderline illegal and definitely unethical, and by design. And they stated that they'd rather get..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

TA

Trevor A.

Owner

> "Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

LH

Liz H.

Owner

> "They give no notice of contract auto renews and then offer not solutions on breaking it early."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

TL

Trevor L.

VP of Business Operations and Strategy

> "Their UI is so easy to use and they have tons of templates that you can pull from."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

JP

John P.

Founder and President

> "They, of course, since they had a credit card on file with them, charged me the $1,200 for the next quarter. When I..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

PC

Paul C.

eComm Strategy

> "Case in point: in just our first three months, we tripled our SMS opt-ins."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6508422)

JG

Jen G.

President

> "We did change providers and were told by the new provider that the Emotive customers are dropping like flies ."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

LS

Lital S.

Owner, Designer

> "JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777)

NS

Nick S.

Founder

> "They do not care about their customers AT ALL, all they care about is collecting their next monthly payment."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

VV

Victoria V.

CEO

> "They worked out very competitive pricing for us and everything I needed to make the transition smoother they did in a..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

AA

Alex A.

Manager

> "They also have webinars to replace the CSM relationship, but in my experience, these have not been valuable to our brand..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3299462)

UD

Undra D.

Creative Director

> "I like the one-on-one customer service."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6716603)

JG

Jen G.

President

> "Emotive continues to charge me even though we changed providers."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

CP

Christopher P.

Director of Marketing

> "The platform is dependable and the analytics are very good."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

JG

Jen G.

President

> "They have now overcharged me by $1300 in the last 45 days."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

SR

Stephanie R.

Email and SMS Marketing

> "sensitive content hidden\] have been fantastic to work with; anytime we need assistance, they are quick to provide..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979)

Paola J.

Owner

> "I send broadcasting with no sales, after 6 Months I said please cancel this service and they still charge my credit card."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3459928)

LM

Laura M.

Strategy Director

> "They are always responsive and seems like they love their job with Emotive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

Karagan O.

CEO

> "Limited segmentation as well - and very slow delivery for the messages during high volume times."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

AR

Ashley R.

General Manager

> "They have made the switch to SMS marketing a breeze!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018)

TH

Taylor H.

Owner

> "This pissed me off that we’d been so screwed on prosing for the past year."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4474178)

CP

Christopher P.

Director of Marketing

> "They are a great company to work with and their customer service is fantastic."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

VR

Verified Reviewer

Marketing DIrector

> "We stayed with them for a year, aware of that contractual obligation, only to fine that it auto-renewed without notice..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3582889)

TA

Trevor A.

Owner

> "The best thing about it is the pricing."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

Karagan O.

CEO

> "This is mainly pertaining to their human handoff team, who is not trained well enough to take on highly personalized..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

LS

Lital S.

Owner, Designer

> "We highly recommend emotive for sms marketing."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777)

NS

Nick S.

Founder

> "I've never been treated so horribly by a company, let alone one that I paid over $100k to."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

AR

Ashley R.

General Manager

> "They are always prompt and happy to assist you with any questions you may have."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018)

CK

Cameron K.

Marketing Associate

> "Not enough data behind the information provided, and our deliverability is lacking."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3436314)

SR

Stephanie R.

Email and SMS Marketing

> "We couldn't be happier with the services provided by Emotive!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979)

Lynn P.

Co-Founder & CEO

> "From slack integration not working to texting incorrect names, to messages not triggering a new conversation to having..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

AF

Amry F.

CMO

> "What impressed me most was their understanding of how we wanted to target our audience across our various..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

EL

Ermias L.

Founder

> "A complete scam."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891)

AF

Amry F.

CMO

> "I like how it can track users after 7 days."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

Steve M.

President

> "Way to expensive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4285216)

EM

Elizabeth M.

VP

> "We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6239339)

JG

Jen G.

President

> "Bad company, dirty practices."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

MM

Makio M.

Founder

> "Very engaged and supportive to your goals."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6462548)

LH

Liz H.

Owner

> "DO NOT USE, I repeat, DO NOT USE"

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

TA

Trevor A.

Owner

> "The pricing is also a huge pro!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

JB

Joe B.

partner

> "Emotive has many hidden costs and what I consider to be shady practices."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116)

JW

Jesse W.

Operations Director

> "Easy to use."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430004)

PD

Paul D.

CEO

> "The only complaint I have with this software is the character counts and the image sizes for broadcasts."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2650046)

SM

Susan M.

Owner

> "I recommend this team."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6676872)

KT

Kiara T.

Customer Service

> "For me its the character count, with a limited about of characters sometimes it can be very hard to get a message across..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2649706)

KG

Karen G.

Owner

> "The great customer service and the people"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6442023)

JB

Joe B.

partner

> "They are, or at least the individual with whom we are dealing, are void of any integrity."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116)

JW

Junyi W.

Co-Founder

> "Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6269640)

JP

John P.

Founder and President

> "I took him on his word and failed (my bad) to follow up in writing. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

VV

Victoria V.

CEO

> "The Emotive team has honestly been the key reason I decided to switch from Postscript."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

Madison A.

Marketing Director

> "The desktop feature is currently not working, so this isn't an option for signups/opting in."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2848316)

JL

John L.

E-commerce Project Manager

> "Emotive was exactly what we were looking for in an SMS platform."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6344281)

JP

John P.

Founder and President

> "the reason for this negative review (which I have never previously taken the time to do for any company)...."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

IS

Ioana S.

Marketing Coordinator

> "Great customer service and representative team- every member I've worked with on our service has been fantastic."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366)

HK

Hrag K.

President

> "The customer communication tool is a bit hard to use, and sometimes challenging."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2767068)

IS

Ioana S.

Marketing Coordinator

> "Overall, Emotive has become a customer support channel for us."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366)

Lynn P.

Co-Founder & CEO

> "A shame since we are a small business and feel taken advantage of. . ."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

CO

Carlton O.

Manager

> "The experience with \[sensitive content hidden\] was one of the most pleasant experiences I have ever had with efforts of..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6312323)

RN

Rick N.

CEO

> "I do not see $400 worth of value for the price."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2651970)

AF

Amry F.

CMO

> "were particularly responsive and patient, addressing all of my questions promptly."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

JK

Jared K.

Co-founder

> "Not easy to manage via mobile"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2648503)

[View Reviews](https://www.capterra.com/p/202425/Emotive/reviews/)

## User interface

No images or videos  
provided by vendor

[Emotive](https://www.capterra.com/p/202425/Emotive/)

4.32 (106)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Zipwhip

8/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/165106/Zipwhip/#features)

Emotive

Top features

12/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/202425/Emotive/#features)

### Recognition

Zipwhip is recognized as a top-rated tool in 2 Capterra Shortlist reports

Emotive is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Zipwhip

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Emotive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zipwhip

-   By Twilio
-   Located in United States
-   Founded in 2008

Emotive

-   By Emotive
-   Located in United States
-   Founded in

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[Emotive](https://www.capterra.com/p/202425/Emotive/)[4.32 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

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Contact vendor for pricing

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